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GMC Acadia Heating Cooling Problems

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Comments

  • chnedychnedy Posts: 1
    We were really enjoying our 2012 Acadia. Of course we're beyond the warranty at 44,000 miles when I receive the call explaining the A/C repair is $1500 (replacing A/C line and opening dash to access an evaporator where the refrigerant leak is thought to originate). Quick research of the situation and, lo and behold, one finds A/C issues are a common thread for GMC vehicles on a number of sites. Seems like a recall is in order, or at least a dealer check during the maintenance visits. This is a dealer maintained vehicle. I'm also curious whether the refrigerant is remotely toxic. We use this vehicle to chauffer the kids around. I'll be researching that next.
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  • thecardoc3thecardoc3 Posts: 2,109
    edited April 2
    In the event of a major release of refrigerant such as a sudden system failure while it is being serviced a technician could be in some danger, but that's about the only way. Here is the MSDS for R134a. http://www.refrigerants.com/msds/r134a.pdf
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  • artgamble711artgamble711 Posts: 1
    Another disappointed Acadia customer here. I have a 2010 slt1. No air. I am told I need a front evaporation core, about a $1,500 repair.
    It appears GMC has had so many problems with this that they should do something about it. My mechanic told me this unit usually last the life of the car...but not on the Acadia, he has seen many of them need to be replaced.

    I called G.M., spoke with Lou in The Philippines, and he gave me a case number. Nothing to do with the case number, no help with repair...but I have a case number.

    I have owned G.M. my entire life. Not again, when I see all these problems with the same item and no recall or help with repair.
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  • gmcustsvcgmcustsvc Posts: 4,211

    Another disappointed Acadia customer here. I have a 2010 slt1. No air. I am told I need a front evaporation core, about a $1,500 repair.
    It appears GMC has had so many problems with this that they should do something about it. My mechanic told me this unit usually last the life of the car...but not on the Acadia, he has seen many of them need to be replaced.

    I called G.M., spoke with Lou in The Philippines, and he gave me a case number. Nothing to do with the case number, no help with repair...but I have a case number.

    I have owned G.M. my entire life. Not again, when I see all these problems with the same item and no recall or help with repair.

    Hi Artgamble711,

    I apologize for this, and we would be happy to look into this further for you. Can you please send us an e-mail to socialmedia@gm.com along with your case number? We look forward to hearing from you soon!

    Patsy G
    GM Customer Care

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