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Toyota Sequoia Rear Hatch Door Problems

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  • surfergirl2surfergirl2 Posts: 2
    edited June 2011
    I replaced the rear door latch on the '02 sequoia and it worked when I tested it but after I locked the car and came back later it wouldn't work. it sounds like it is unlocking but when I go to pull handle it moves like it's going to open but after pulling on it for an inch I feel tension on it but it won't open. I had trouble putting the plastic cover over the wire that connect to the lock but think it's holding (hasn't fallen down). Also, when it's locked, I can still pull the handle an inch or so before I feel the tension.
    Any help is appreciated, I am so frustrated I don't know what to do. I watched all the videos, it seemed easy too.
    thanks.
  • I just changed the latch on my 04. 2nd time it breaks, firt time i fix my self. The first 1 was covered under warranty 3 years ago but now my warranty expired 2 weeks ago and the latch broke last week. The dealer wanted $400 to fix. Including the $80 latch. I ordered the part thursday night and received it on monday. Took me about 3 hourst to change but now could probably fix in 1 hour. The challenge was getting to the nuts which attach the hatch to the door. There was no room to get to it until i detached the power window mechanism. Glad i did itnat night as south florida heat can be challenging. Any help needed, let me know.
  • I just changed the latch on my 04. 2nd time it breaks, firt time i fix my self. The first 1 was covered under warranty 3 years ago but now my warranty expired 2 weeks ago and the latch broke last week. The dealer wanted $400 to fix. Including the $80 latch. I ordered the part thursday night and received it on monday. Took me about 3 hourst to change but now could probably fix in under an hour. The challenge was getting to the nuts which attach the hatch to the door. There was no room to get to it until i detached the power window mechanism. Glad i did it at night as south florida heat can be challenging. Any help needed, let me know.
  • momomanmomoman Posts: 1
    edited July 2011
    I just wanted to thank everyone, especially heytomsequoia for all the information posted. I have a 2001 Seq. and the plastic handle broke after 11 years so I guess I was lucky it lasted that long!

    A few things:
    1) Be patient. I broke 1 of the plastic trim clips on the license plate trim cover that holds the latch handle. The clips cost $2.50 to $7.50 EACH at the dealer and mine had to be special ordered with a 2-day delay. I broke one of the dark gray $2.50 clips that had to be ordered in a set of 3. The white clips are $7.50 EACH!
    2) I also broke the plastic that housed the trim clip because I yanked on the license trim cover from the outside instead of pushing the end of the trim clip from the inside of the hatch door. I used a hot glue gun to glue the new trim clip to the trim cover.
    3) Be sure to reinstall the rear hatch key lock's mounting plate between the license trim cover and the rear hatch door. I put the trim plate in first, then realized when I tried to bolt in the lock that I had to remove the trim plate again and sandwich the lock's mounting plate between the trim plate and the rear hatch.
    4) Other people have mentioned that to remove the 2 10mm nuts holding the hatch handle there are 2 rubber plugs on the inside of the rear hatch that you need to remove. You can use a 6" long socket wrench extension with a 10mm socket to easily loosen/tighten the 2 nuts for the hatch handle.

    I also "whacked" the rear window motor about 20 times and was surprisd that my rear window is now working again after being stuck for about the past 8 years!

    Be patient. The hardest part of the job for me was to remove the license trim plate. Crimp the trim clips from the inside and push out. Don't yank on the trim plate or you may break the trim clips or the trim plate itself.

    I've been very fortunate that the rear hatch and window motor were the only mechanical problems I've ever had in 11 years of ownership. My "D" drive light is out in my dash but I can live with that.
  • I fixed my rear door hatch and now am not sure if I did not put something back together right. When my rear window is partially down, it has some play in it. It can be moved back and forth an inch or so. I don't remember if it did this before. Any feedback is appreciated!
  • I watched all the videos too, but I think I'm missing something to get at the latching mechanism at the bottom inside of the hatch door. [Unfortunately, my stuck shut hatch door is more than just the latch handle]. Took a while to get the 2 electrical connectors off, then hoped that black plastic cover would basically lift off. I've spent a while now trying to pull, twist, pry, etc. and can't get it to lift off. No screws, no bolts, can't see anything holding it on. Anyone with any advice? I need to get at the workings and start them soaking as the cable being pulled has no effect.

    Also, was horrified at some of the metal pieces inside the hatch when I took off the trim and coverings. Window had only been going down a foot or so, and discovered that the guides rusted so bad they flaked and were almost disintegrated.
  • raemacraemac Posts: 1
    my 2005 sequoia handle just broke. the dealer wants $85 for the handle, $117 for the latch and 2.5 hours to fix at $95/hr. Total $439.50. I am too busy at work to try to fix it but what a surprise. This should have been recalled. I am glad others can fix it themselves. My rear window does not work so I will try to fix that from the advice from the other blog. Othwerwise a great car.
  • If you have not already given the dealer the go-ahead, you may want to consider buying the replacement handle yourself on eBay where you get METAL handles for about $33 instead of the PLASTIC that the dealer sells that will just break again in a few years for $89. By the way, the handle and the latch don't usually fail at the same time. I think you're being ripped off.
  • edoc2000 have you been able to resolve your issue with the back door as we are having the same problem and like you it came out of nowhere. We also have a 2010 Limited.
  • I finally bought the part on ebay and had my local mechanic install the part-total cost $125-------Toyota wanted about$450 ---s/b warranted by isn't-too bad as this is not what Toyota needs in this market
  • After fixing my rear latch, I lost all power. No power rear window, defog, wiper. I double checked all connections as well as fuses. I was told I have to go to Toyo Dealer for them to 're-program' the computer? Anyone know if this is true? Thx
  • This is my 1st time on this site & I could really use your suggestions.
    We purchased our used truck last summer & there are so many issues with the back door.

    - One of the reverse lights does not work. My husband has changed the fuse & when he removed the light, we realized that the previous owners had messed with the wiring. Cant seem to get it to work. tried rewiring it.

    - There is water coming into the truck when it rains. I cant find the leakage. seems its coming from the driver side from the floor but i cant see how its getting in the. The door is dry.

    - the windshield wipers doesnt wipe & the window does not go up or down. and its not a fuse problem.

    Based on your response it seems that taking it to the dealer will be a waste of time & money. Please help us.
    Thank you!
  • blwhflblwhfl Posts: 3
    If the water on the floor comes after a rain the drain is probably blocked--this also happens when the A/C drains get blocked----
  • Wow - I thought i was the only one having all of these problems. I too have a broken back latch as well as a leak that allows water to enter the front passenger side. I also had an issue where the anti-slip mechanism would kick in and stop gas from being supplied to the engine when TAKING A RIGHT TURN?!?

    Love the vehicle, but these are crazy and sounds like consistent issues with the vehicle that Toyota ignores. I switched to Toyota because I was tired of all of the issues I had with my Fords. Sounds like that may have not been a good call.
  • Speaking as a serious and experienced engineer I can say that the plastic rear hatch handle on my Toyota Sequoia is about as sorry a piece of work as I have seen. One could hardly imagine a worse piece of engineering. Somebody at Toyota needs to be hanging their head in shame for this one, and the corporation as well for failing to stand up and recall this piece of junk in what is otherwise a pretty decent (and certainly expensive) automobile.
  • kaidokaido Posts: 1
    it is also very important to remember that the cable that is attached to the bottom locking mechanism and the latch sometimes gets stretched too far. This causes more force to be placed on the latch when opening.It is therefore reccommended that you replace the cable at the time you replace the latch.

    The locking mechanism at the bottom of the door gets really dirty after a while , and the moving pieces gets stuck. If the cable is too lose then the tension is wrong and will not be sufficient to release the locking mechanism at the bottom of the door.

    After it is opened do clean the lock thoroughly with brake cleaner and then lubricate it with a silicone lubricant.
  • i am trying to locate the sunroof motor. I would appreciate any help available.
  • I totally agree regarding the pathetic mechanism for the rear hatch handle. When mine broke, a cheap piece of curved plastic fell out. I sent it to Toyota Customer Service, along with a letter detailing the issues I've had with this vehicle. This is the third Toyota I've bought new, and it has been disappointing. The ECU went out at 40,000 miles, but Toyota said mine was not covered by the recall (Really???) The rear power window won't work, although I probably only used it a dozen times in the life of the vehicle. My theory - when Toyota started manufacturing in the US and labor costs went up, they decided to pinch pennies on non-engine related parts. Shame.
  • kaido - the same thing just happened to me. Did you get yours fixed? Where did you watch the videos.

    Any help to share? If i can save some of the "dumb tax" that would be very much appreciated.
  • I have this frustrating problem that after waiting for my order to arrive (it took 15 days to arrive here in California, and replacing the rear door handle that took me 2.5 hours, it won't open. It's now brand new handle and when I shut the door to retest again, the rear door won't open. It freaked me out that now I don't know what else to do. I am already thinking of bringing my 2004 Toyota Sequoia to Toyota service department and raise my white flag. I called and they said that labor alone will cost me $210 (that's the whole reason why I tried to fix this by myself). Can you guys teach me how to open the rear door? I am really frustrated already. My wife is a little disappointed now.
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