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Question on TSB: Toyota Sienna Door Welds Causing Clicking



  • I just took my car to the local body shop today. He said in the last year, they have fixed at least 50 of these. I don't live in a huge town. That is pathetic. My estimate was just under 2k as my door is definitely not repairable. This just stinks! Had I got a notice in the first place, I would have known to get it in right away. At first you just think your hinge needs to be oiled. Who could ever imagine that you would be needing to replace your whole door because of Toyota's shoddy welds. Getting madder................... :mad: :mad: :mad: :mad:
  • pooredpoored Posts: 2
    edited December 2011
    The driver side door on my 2006 Sienna just broke. I will be seeing the dealership tomorrow. I know I am outside the time period. I'm really curious what the Richmond, VA dealership can do? :mad: :cry:
  • I have mine eight years now and also had the same problem everyone is talking about with the drivers side door. well toyota gave me the door but still pay about 1,200.00 to have it installed and painted. please someone let me know if there is a class action going on i would really like to stick it to toyota!!!
  • I have been in email communication with a representative from Toyota USA. They have agreed to pay for half and the service manager at the dealership said he thought they were being 'generous' by offering to pay for half. What's generous with leaving us over $1000 for our half of the bill? Not to mention, it's 150 miles round-trip to the nearest dealership, they're going to keep our car for 3-5 business days and give us no loaner? Seriously! Nothing is generous about this - giving us a new van would be generous!

    Please, anyone know anything about beginning a class action suit? I've contacted Oregon's State General Attorney, as suggested by one website on steps to take to get this fixed. If one person has success, because of these steps, that's good but what about the rest of us who are stuck with a huge bill and/or a temporary fix at a lower cost? The state attorney's office wrote back that they would investigate this and if it seemed that there were enough consumers affected by this, they might take action. My suggestion is that everyone should write to their own State Attorney General's office, reference as many sites concerning this as you can---these discussion forums, this site: etc.

    Let your attorney general's office know that there are many, many consumers affected by this and that it has been determined that this is a factory defect, and that the defect often doesn't show up in some cars until after the extended warranty ends. Toyota should have offered us 5 years or 100,000 and honored those cars that are under 100,000 miles. Are we being penalized and punished for not driving our cars hard enough for the problem to have shown up within fives years, it would seem.

    Does anyone on here know an attorney or is an attorney who might be able to see about creating a class action suit?
  • Someone created a facebook page for the sliding door issues with the van and stated that if they receive over 200 people, they can start a class action suit. Has anyone created a facebook page for this particular defect? If so, please send us the link and if not, I'm willing to create a page.
  • I went ahead and created a facebook page for this issue: ?skip_nax_wizard=true

    For anyone interested.
  • Let's create that page........
  • Hi,

    I posted this earlier but here's the link for the created facebook page about this issue: ?sk=wall
  • Thank you for the information regarding the article in Milwaukee paper. I'm heading to Wisconsin in a few days for a position and hopefully, Wisconsin will be friendlier than my local dealerships.

    There are three dealerships - two are 75 miles away and 1 is 150 miles away. All three were supposed to call me back with information and not one of them returns my call, unless I call them again - and even then, they say they will call me back and haven't. I'm not being rude with them, at all, and have actually had good conversations with them. Total neglect, which seems to have been the problem in the first place, that got us to this point.

    Will Toyota redeem themselves?
  • kkls1kkls1 Posts: 1
    My door broke today, I contacted Toyota consumer Affairs and they told me that the vehicle was out of the 5yr/100,000mile warranty period, and there was nothing they can do!

    I will post something as soon as I make some headway with this Company. San Diego,CA
  • pooredpoored Posts: 2
    I was in the same boat. I was able to secure the bracket with a 1/4 x 3/4" Allen head bolt. Access is really difficult but the bracket on the inside of the door is actually a "U" shaped bracket and a hole can be drilled on the face of the door. The entire interior panel and speaker has to be removed in order to secure a nut on the back of the bolt. I purchased all stainless hardware and a stainless nylock nut. I also used blue locktight on the bolt. If you drop the nut inside the door there is no way to get it out without removing the door (which you need to prevent if possible) I coated the sheet metal parts with paint to prevent rust. I used tape to secure the nut to a wrench during installation. I finished in about an hour, getting the interior panel off took more time than drilling the hole and mounting the nut and bolt.
  • snw219snw219 Posts: 9
    edited January 2012
    That's great that you were able to do this. If I were more mechanically inclined and had the right set of tools, I would attempt this, too. There is a facebook page created for this specific issue, if you're interested: - g-noise/101820339938012?sk=wall

    you might have to copy and paste the web address - it looks likes the hyperlink might be cut off by the text-wrap.

    This is in case we are able to get a class action suit for Toyota to repair the defect at their cost or reimburse those who have had to pay for it themselves.

    Thank you for taking the time to post about your repair with the details.
  • I had the same problems with my 2004 Toyota Sienna. I actually bought it used last June and had problems such as the sliding doors freezing, driver's door weld making the popping noise, and the trunk randomly closing on me while I was unloading groceries! After reading many posts online about this, I became very discouraged that it was going to be expensive and a pain to solve. NOT TRUE. I went directly to the closest Toyota dealership (Toyota Vanderstyne on Ridge Rd, Rochester NY) and they were excellent!

    Igathered my facts, printed out the recall article about the faulty door welds in the front and let Toyota know I was aware of this recall. Now although my Toyota had passed the time limit for the recall 5 yr. or 100,000 miles from original owner purchase. I bought extended EasyCare warranty with the car and it covered everything! (minus my $100 deductable)

    The problem with the sliding doors was that they were freezing up due to cold weather (we live in Rochester, NY). I left my car there for the day and Toyota put silicone spray on the sliding doors top stop them from freezing, washed my car for free, gave me a free can os silicone spray, replaced both my driver & pass. door welds, and fixed my trunk. Apparantly there was a recall for a part on that also. My warranty covered $1100 worth of work! Toyota took care of the legwork for me, made me feel valued, and had my car up & running in a day. My advice is to go directly to a Toyota dealership, even if you didn't buy your car there originally, they work with these problems all the time and know what to do. I love my Sienna and Toyota hasn't screwed me yet, so stay positive. :)
  • snkbitsnkbit Posts: 2
    My 2004 Toyota Sienna van has the following problems:
    The spot weld failed and if you look at the metal - the metal actually has TORN!!!!
    The Side power sliding doors have failed - was told it would cost $1900 to fix. Was told the motor died but you can actually hear the motor run. My husband took the door apart to make it a manual one (Toyota wanted $300 to do this) and it is a $100 cable part that has a plastic covered cable that stripped.
    The Sonar goes on and off - no rhyme or reason - just all the time.
    The rear hatch door will come back forcefully on your head (it IS run by a motor) when the weather is cold.
    I can NOT believe Toyota put out such a bad product. NEVER, NEVER had this sort of thing happen with my Toyotas before!!!!
    Dealerships in Albuquerque do NOT want to fix anything under recall or service bulletin!!!
  • I have the same problem but i have a 2003 Sienna and it happened to the front passenger door. Any suggestions on what i should do? I purchased extended warranty but that expired. Thanks!
  • are you saying that you drilled a hole through the outside skin of the door, an made the connection?

    Gary Anderson 650 678 1634
  • I hopoe you get this. Get them to check the sonar button. After years of trying to figure out why mine keeps going off, its a defective board or something. I can lightly touch the button now and it'll go off.
  • deniser3deniser3 Posts: 6
    So my 2006 Sienna is doing this clicking thing too...after I just paid $582 to have the steering sensor replaced that was causing the skid control to come on for no reason (another TSB "repair" that Toyota would not name a "recall" and would not pay for).

    This van is costing me more than it's worth lately and I am thinking a new vehicle with monthly payments might cost less over the next few years!

  • szacinflszacinfl Posts: 1
    edited April 2012
    I have a 2006 Sienna and both my doors were making the popping sound. I took it to the dealership and they said the recall had expired. I didnt know recalls expire? Well now the popping noise is gone and the doors swing open freely so dont park next to me. Now my windows will only go down a quarter way before they hit the medal (i think). This is the last Toyota I ever by. Its a shame i realy liked toyota until this happend.
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