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Saturn Vue Transmission Problems

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  • I have an 04 Saturn Vue..I know they have bad transmissions..GM won't help..my RPMs occasionally elevate..does seem to be shifting..shudders at low speeds sometimes but when I let of the gas it will stop..I owe money on this vehicle, can't afford to replace the trans with another bad one, in no financial shape to buy another vehicle, any suggestions? Can changing the fluid help at all? Can Lucas additive be added to VTI?
  • Many people have this problem, myself included. What worked for me is to change the transmission oil - believe it or not. My Vue has 165,000 km on it and still runs. It seems that this problem crops up again about every 20,000k and the last 3 times a change of transmission oil has done the trick. I suspect thid problem actually has something to do with the software written for controlling the transmission, but i have no way to check.
  • terence2,

    I see that you've found a way to work about your concern, but noticed that you are using kilometers as your unit of measure and am guessing that your writing from Canada. If you had ever wanted to speak with GM of Canada (Customer Service for your region), they can be contacted at 800-263-3777 (Hours: M-F 7:30am - 11:30pm, Sat 7:30am - 6:00 EST).

    Sarah, GM Customer Service
  • I have a 2003 Saturn Vue who recently was diagnosed with a transmission problem. Did some research on it and found out that either GM would pay for half of the repair or issue an $5000 credit towards a new car. Now I only have 72, 000.00 mile on the vehicle and I purchased it brand new. I was told that my warranty had expired in 2010, but I was still under 100 thousand miles, so I did qualify because of the mileage. My thoughts were why should I have to pay half for a faulty transmission from the beginning. I really didn't want another car payment, but I needed another vehicle, so I opted to use the $5000 credit. Going back and forth with the dealership with the financing, I just choose to forget about the new car and go ahead with the 50/50 split for repairs. Now the dealership has had my vehicle going on 2 months. I called GM (representatives) to let them know I wanted it fixed. They tell me that I was never offered the split on the repairs. One thing I do know is that I am not retarded and I know what was offered to me. I am really frustrated and feel I have no where to turn and after being treat like this. There is no way I purchase ANYTHING from GM
  • dgomezdgomez Posts: 12
    Hi,

    I've posted for the last 2 years about my 2005 Saturn Vue AWD 4 cyl. Last year, I had my 4th trans put in, and I was told I had a three year warranty, but I got the run around from Martin Cadillac in Los Angeles this week. I had to bring in my Vue for a 5th transmission repair/replacement, and now they are saying that the last transmission was only covered for one year. I took my car in, they kept it for several days, then when they isolated the problem, they then told me they couldnt fix it for free. They want me to pay $2,500 for half of the repairs, or they offered me 5k toward a new GM Car, but funny thing is that they wont return my calls when I have asked for the details of this offer. I'm a single parent with 2 kids, and I this car is paid off, but now I have been ignored. I thought this car would last a lot longer. I dont have good credit, so I cant even buy a new GM car. I might be able to get a family member to help me lease a car... This is so upsetting! :mad: :lemon:
  • dgomezdgomez Posts: 12
    Im having the same issues with backpedaling. I think that something has happened in GM land and they just arent as responsive as they used to be. They appear to be tired of this issue with Saturn owners. I'm glad you posted, because I was thinking of fixing mine for the $2,500, and maybe I shouldnt. Im sorry you are going thru this too. :(
  • I am truly sorry that GMC has forgotten about loyalty to their consumers. I have now been told by GMC, that they won't cover the repairs at 50/50. I have to pay for the whole thing. Or take the credit towards a new car. Really???????
  • gmcustsvcgmcustsvc Posts: 4,113
    shurray and dgomez,

    If you have questions about anything happening with your District Specialist, we will do our best to clarify what the resolution is. Please contact us via email at socialmedia@gm.com with either your case number or the last 8 digits of your VIN with your inquiry.

    Sarah, GM Customer Service
  • sin1sin1 Posts: 1
    Can anyone tell me how to find out if my 2004 Sasturn vue awd v6 has a recall on the torque converter. I have to replace both cadilytic converters to pass inspection but My car shakes,rattels.&rolls at low speeds. I have been told these cars are headaches. Mine has no air since compressor went out. Scared to repair but I love the no car payment &car. Son has wrecked twice and now needs new trailing arm do to bent,causing the tires to weAR EVERY YEAR. i ALSO NEED NEW struts,brakes. I am leaning on repairs since they can be spaced out so I can give to my son. To keep or not to keep that is the queston??????????
  • Unfortunately 2004 Vue V6 models are not covered under the recall. Have no idea why and I think it is absolutely ridiculous since we have the same exact equipment.

    I myself had the issues you mentioned and we were talked into a completely new transmission and torque converter at our expense.

    It's been about 8 months and I'm still fuming over the fact that I had to pay to fix this well documented issue when 2005 and above Vues are covered but mine wasn't even thought it is the same model and has the same equipment.

    :mad:
  • gmcustsvcgmcustsvc Posts: 4,113
    sin1,
    If you had wanted for us to check to see if there are any open recalls on your 2004 Vue, please email your request to socialmedia@gm.com (include the last 8 digits of your VIN).

    Sarah, GM Customer Service
  • May I ask what engine do you have? A 2.2 or 3.0L?
  • dgomezdgomez Posts: 12
    Well, I'm kind of relieved that at least we get the credit for a new car seeing that a Saturn Vue is worth like 3-4k in good condition. They could have just ignored us and no one would have done anything about it since the settlement only went to 100k miles. After my 4th transmission, its time to call it a day. I think I will get the GMC Terrain as a lease with my mom's good credit. I really loved my Vue, and hate to see it go.
  • Congratulations to us! We got a credit and I really hate to see mine go, especially since I had no car note and the body was in excellent condition.
  • Walt79
    Where did you find out about a recall on 2006 Saturn Vue.
    I have a 2006 Saturn Vue and it is now having a transmission problem that sounds a lot like your problem.
    But when I look for a recall, I can not find any info about it.
    Can you give me any info on this "recall"
  • gmcustsvcgmcustsvc Posts: 4,113
    fred168,
    If we can check your vehicle's information for any open recalls, please send the last 8 digits of your VIN, name and contact information, and inquiry to socialmedia@gm.com .
    Sarah, GM Customer Service
  • Walt:

    Sorry to heqr about your problems with your Saturn. Unfortunately, I don't recasll the site where I found the recall information on the VUE. However, I did find a phone number that I used to contact GMC. I hope this helps. Good Luck!!!!! 866-790-5700
  • Sorry my computer has been down. Gm actually sent a recall letter to us about a year ago. I will go back threw my paper work and see if I still have the recall number and gm's dealer paper work
  • nrl84nrl84 Posts: 1
    Hi Walt, I'm goin through a similar problem with my girlfriends 05 vue with a dealer in newcastle de. They want to reprogram the pcm. They are telling me the shudder problem is a misfire. I'm not a stranger to cars and know it's not a miss, correct me if I'm wrong but a miss to cause shudder that bad would throw a code and have the service light on. They found a miss code, but unless I'm wrong the comp stores all misfires until it becomes a constant problem then sends the service light on, No light is on and problem getting worse over pass 10 months. Was wondering if you can point me to the dealer you were satisfied with,
    Thanx
  • jgieselmanjgieselman Posts: 1
    edited December 2012
    just purchased this. Has 103,000 miles. Trans was replaced at 89,000. I thought car would be good to go, but now am concerned. Only problem I've noticed is when shifting into neutral (at 5-10 MPH) car slows with 1/2 sec pulses. It does this in forward and reverse. Anyone else seen this?
  • I guess your dealing with nucar? You are correct for the miss to be that bad to cause a shudder it would be more then one cylinder under recall they have to try the reflash first then if it is still present they should replace the coverter. I delt with dell chevrolet in paoli and that was after i got an ok from general motors, the service manager and staff there where very helpful. The problem with most dealers is they dont want to do this it is very labor involved cause the whole drive train has to come out and they only get paid not even half of the hours they have into it. I know it took them a good bit of 25 hours to do the job and i think the warrenty time that they got paid was 10 hours.
  • I would recommend purchasing something that has nothing to do with GM. I was also told that I could have $5000 credit towards a new car but why on earth would I want another vehicle that they are not going to stand behind when it has problems. GM is a dirty company and I will have nothing further to do with them. My Saturn Vue took its last breath a couple weeks ago and I will likely be calling the junk yard to come pick it up soon.
  • dgomezdgomez Posts: 12
    I totally agree with you on not buying GM, but I was desperate and tried to use the 5k which proved to be an impossible feat anyway. 1. You have to be the purchaser or have the purchaser live in the same household. In my situation, I tried to have mother take out the loan but she doesnt live with me, so I was unable to get the 5k). 2. The dealership told me the 5k takes about 5 months to get funded, so the GM dealer suggested I pay the 5k upfront and try to get the money from GM after purchasing the car. Yeah right. 3. I was only given 30 days to do buy. Confusing? Yes, they dont make it easy to get the $ anyway. I ended up trading in my Vue that is still running but the trans is slipping, for $1,500 and buying a used VW Jetta, that is beautiful. I think its unethical to trade in a car that belongs in the junkyard, but I had no choice and hopefully, VW will just sell to someone for parts. I dont feel great about it, but my saga is coming to a close which is nice. Good Luck to all! I really did love my Vue.
  • wvega5wvega5 Posts: 7
    HELP... I have a 2004 Saturn VUE and the transmission suddenly and without notice died and left my 16 year old son stranded. My local GM dealership is telling me that I can pay $5000 for a new transmission or scrap the car for $600. When I researched this, I see that there was a class action lawsuit against Saturn for this problem, but my GM dealership is telling me that my car is under no recall or warranty. As I've researched this further, it makes me sick to my stomach that GM can seemingly just ignore this issue with one of their brands. Is this legal? Is this ethical? Does anyone have any suggestions on how I might handle this in order to get a favorable outcome? I'm a reasonable person, but it really just seems flat wrong that GM can walk away from a known issue / problem with one of their brands! HELP!!!
  • Could you please tell me where you saw the $5,000 credit toward a new car? I am interested in taking advantage of this offer, but cannot find anything other than blog posts.
  • It was actually GM. We spoke with them about 1.5 years back. Also, check this forum by searching money back and it should come up. Sorry I could not be more help. I have since dumped the saturn because it was a money pit !
  • dgomezdgomez Posts: 12
    HI,

    I would call GM directly and ask about the deal. The number to GM is mentioned many times in these threads and they also monitor these conversations. If you meet the criteria, you should be able to get the 5k.

    Good luck!
  • mafaymafay Posts: 1
    Wow! We had the exact same thing happen just last night on the coldest night Chicago has seen in 2 years. Our 2004 Saturn Vue suddenly and without notice also stopped and left our 17 year old son stranded. We are facing the same problem. Were you able to get anywhere fighting GM?
    This is a terrible thing. I'm thinking why replace it if can just happen again in another year or two?
  • wvega5wvega5 Posts: 7
    Our 2004 had 104,000 miles and after much search on the web and discussions with my local Chevy Dealership that is now servicing Saturn's, they are holding firm that there is no relief available on this. My options are to scrap the car and get about $700 from a junkyard or pay $5000 for them to put a new transmission in the car. I just yesterday opted to have them put a new transmission in the car because otherwise, the car was in great shape and my son loved it. The new transmission also comes with a 3 year 100,000 mile warranty.
    I would suggest you contact your local dealership and have them enter the vehicle VIN in their system along with vehicle mileage to see if they come up with anything different than me.
    I'm not very happy about the way this is being handled by GM / Saturn and am doing the only thing i can which is tell everyone i know about this plus i will NEVER buy another GM product. Ultimately I just don't trust them to back their products! VERY UNETHICAL in my book!
    Let me know if you come up with anything different... Good luck!
  • The same exact thing happened to us and we only had approx 86,000 miles. GM was sued over the Vti transmissions that were put into certain Vues and Ions for being defective. GM lost the lawsuit but filed bankruptcy and were no longer obligated to cover any damages. They offered us 5000.00 credit torward a new vehicle but we could not and would not invest any more of our money in another GM vehicle. Be careful getting a new transmission because the replacement transmission that was being used for these cars is made by Honda. There have been numerous complaints and problems with it. The Vti transmission cannot be rebuilt because of the defect. We opted to trade in the Vue for a used Toyota rather than invest $5000.00 in a car made by GM. Good luck.
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