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Saturn Vue Transmission Problems



  • I located a supplier w/ 3 year 100k mile warranty !
  • mc3568mc3568 Posts: 1
    My parents bought a used Saturn Vue 2004 with the Vti transmission. The transmission went out and GM offered to pay half with the next transmission having a 100K warranty. They did this and the new one went out in less than a year. GM payed for the next one and it lasted until yesterday (2-3 years). Now GM won't honor the warranty saying that as a result of their bankruptcy they are not obligated to. My Father then questioned the gentleman and said,"I thought GM cared about their customers?", to which the man replied,"Oh, GM cares very much about their customers." I have owned 3 Chevys, and currently a Colorado, but I can't say I'll ever buy another.
  • This post is for all of the people who have had problems with GM. I have also dealt with GM regarding the faulty Vti transmissions and GM goes through the so called process of opening a case but they will not do anything. They might split the cost with you to repair a defective transmission that they installed and it costs about $6000.00. So that means the customer has to pay $3000.00 for a transmission that was no good to begin with. This is not a bargain and if you read further many people have had trouble with the new transmissions. There was a class action lawsuit but GM filed bankruptcy and is no longer obligated to fix the problem. Here are a few things that you can do below. GOOD LUCK

    Information regarding the class action lawsuit

    You can file complaints with :
    National Highway Traffic Safety Administration (NHTSA)

    Better Business Bureau

    Post your problem for the VTi transmission on forum boards

    Write your local politicians
    Congressmen, local officials and attorney general you can find your local officials at c-span. You may have to Google your state and attorney general separately to find out who that is.

    Last but not least you can write the CEO of GM
    Mr. Daniel Akerson
    CEO GM
    300 Renaissance Center
    Detroit, MI 48265

    Here is the website for the lawsuit that was filed.



  • Have a 2008 Saturn VUE with less than 58,000 miles. Vehicle had to be towed on labor day to a GMC dealer. They informed me that we need a new (reman) transmission. Called GM who would look into some assistance. None is being offered,. Dealer wants $3800, repair will take a week, and I could rent a car for $25 per day. This is our 10th Saturn and we currently have a 2013 GMS Terrain. This is the last GM product that we will purchase. Besides my family, I will let all of clients and business associates know of the great customer service that we received from GM.
  • So far GM is not going to make any allowance toward the replacement of the transmission with less than 58,000 miles on it. Although they have a 100,000 mile warranty, we bought the car over 5 years ago. Had the fluid changed at a client and they put in GM fluid. The repair order says "fluid was black and smelled of burnt cluth material". Then they refuse to offer any financial assistance because "we are not sure what fluiod was put in".
  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,985
    edited September 2013
    An oil analysis runs around $25. My guess is that you could get the transmission fluid analyzed for around that amount too. But not having the dealer work on the car for that last transmission fluid change isn't going to help in your battle for getting any after warranty help.

    The Secret Warranty
  • gmcustsvcgmcustsvc Posts: 4,003
    Hi drfarmer,

    I see that you've already spoken to GM Customer Service about your transmission. I'd like to take a second look at your case and possibly address any additional questions you may have. If this interests you, please email me your full name, VIN, contact information, and/or case number. I can be reached by email at [attn Amber].

    Thank you

    Amber N.
    GM Customer Care
  • Verry sorry you had a failure. Did you change the fluid at the correct interval? Did you take a long trip on a hot day that was against the wind sustained for a few hours or a season of rush hour in the 90 degrees climate? My 2004 Vue in my opinion never had adequate heat dissipation by design so; I change my transmission oil every season whether necessary or not. Twice; in 158k miles the transmission oil was scortched however it was caught in time because of the seasonal change. I service my own vehicles for the past 35years including farm equipment and run two US brand vehicles each over 300k miles.
  • I took remarkable care of that vehicle. It was my buddy and I gave it all the service and more. The VTI is a faulty design and there is a court judgement to prove it. That transmission never should have been put into that car a second time. Period.
  • spaskospasko Posts: 1
    I have a 2008 Saturn Vue, the transmission filed about a year ago, fortunately 1 month before the warranty expired. The dealership was wonderful, fixed it quickly and it didn’t cost me a cent. Yet here I am ONE year later and the transmission quit again. I should also mention that my car failed in the middle of a busy intersection – with two young kids in the backseat. This time the warranty has expired and it looks like this will cost me $4700 if I want it fixed. To make matters worse – I’ve had to take it into for service two other times this year for various other reasons. This is my third Saturn and I have sung their praises until now. I bought this car looking for something safe and dependable for my family – which this car has proved be neither. My first Saturn was a 1996 SL which I drove to 200K and it was still going strong – yet my 2008 Vue has needed transmission work TWICE at under 57,000 miles??? Very disappointing.
  • my girlfriend and I have a 2005 Saturn vue awd I was wondering if the settlement is still good and if u have any ideas plz let me know. We don't have the money to replace the trans.
  • This is my 5th Saturn, first one with an automatic transmission. At about 60,000 miles it started the shuddering on occasion. Finally narrowed it down to the transmission wasn't down shifting properly. My husband thought it might be the torque converter, but Chevy garage dismissed that.
    Imagine my delight when I called OnStar for an unrelated question, and they asked me if I had received a Customer Satisfaction Letter from GM. I asked them what it was regarding and I was informed that my car may develop problems with the transmission and the symptoms described were exactly what my car was dong! The helpful person told me to talk it to any GM Certified garage/dealer and they know about the letter and will take care of it. After reading these posts though, I get the feeling it won't be that simple!
  • GM is playing games and lying about things with this. Mine went last week. Bought the car second hand through a reputable dealer. The big selling point was the new transmission just installed. 12K miles and one year plus 2 weeks later the transmission is shot. My mechanic (who is also the dealer) was NEVER told that he should not have put a second one in, but GM INSISTED they told dealers not to sell them since they want these cars off the road. My mechanic has never seen a case where this close to warranty end that it was not honored esp. when they know of a problem. And this was a part of the 2009 settlement along with offering 5k for a trade in. They did offer the mechanic the 5K trade in on a car I do not need as compensation.
    I called GM Rep and was lied to more than once. He did acknowledge that this is a problem, but after that nothing except the run around and lies. 1) Rep says when I mention the lawsuit that GM won...which they did not. 2) Saturn was sold in 2009. Which never happened and GM as a part of the bankruptcy agreement aka bailout was responsible for Saturn cars through their other companies such as Chevy. 3) That all people were told of the problems back in 2009. I am seeing a good many were not and kept putting in transmissions that should not have been sold. When I called the rep out on all this, it suddenly became GM is not going to do anything, it is not their problem and it is the certified GM Parts Dealer's (a local Chevy Dealer) responsibility. So beware, GM is not willing to make good on the deal they made with the courts and government.
  • No it likely will not. They will do the Re-flash for you, & hopefully that may (or may not) fix the problem, beyond that you will be hard pressed for anything else.

    Over the past 3-4 months my Vue is developing a shake under acceleration peaking around the 63 MPH mark.

    If this again is related to this TSB or Recall GM has failed me, it was suggested these symptoms may now be related to a balancing solenoid that was overworked due to a failing Torque Converter.

    Good Luck on this & keep us posted! I felt a sense of relief when I got the recall notice, as I had complained a couple times to the dealer already.
  • I have the infamous 2004 Saturn Vue and I have loved it so far. My car has been a very good car. When it had the transmission problem back in 2010, I switched it to a manual to try to avoid getting another "bad" transmission. I had no idea that the problems that I was having with the car still had to do with the transmission problem, and now I'm pretty sure that there's no way for me to get any kind of warranty/settlement fix done on it. It is back in the shop right now for an unrelated problem, but I do experience the "engine power" problem along with stuttering when either at low speeds or when idling. I was told that it could be the exhaust manifold along with the O2 sensors which didn't make sense to me. (I have car experience). My solution for the whole issue is to drive my baby to her dying breath and pray that I can afford a new car when she finally goes. I have poured thousands of dollars into getting my car fixed and I think that this will be the last GM product that I ever buy. Which is a shame since I work for GM in skilled trades (experimental auto) and am a 6th generation GM child. If GM won't stand behind their product for even an employee, it is obvious that they don't care about standing behind their products at all. I simply can't spend my money with a company that doesn't care.

  • We also have a 2008 Saturn Vue with 76K. It is in the shop now after the transmission started slipping. The powertrain warranty expired in Aug and we have already spent $1200.00 on an issue with the heater. We will never buy a GM product again. That being said, the dealer is working us and we will only pay 60% of the cost to rebuild the transmission, not sure what the cost will be exactly but the service manager quoted around $900.00. We feel strongly that this is a known issuse and GM is refusing to admit fault. We plan on trading it in within the year.

  • I bought my moms 2003 Saturn Vue a few months ago. While driving with my toddler the transmission goes out. The mechanic said its not worth repairing because he can't offer me a warranty because GM doesn't offer one and the cost to repair it is around $4,000 - $5,000. GM replaced the transmission for my mom a couple years ago. Shouldn't a transmission last longer than 2 years? HELP!!! What's the first step I need to take in order to get this repaired?

  • I have a 2006 Saturn FWD V6, and the torque converter is malfuntioning. Can this be fixed with a reflash or am I looking into a repalcement?

  • shs456shs456 Posts: 1

    i rebuilt a cvt trans in my daughters vue,did a little machining in the problem area,upgraded the piston o-ring and it's going strong 50,000 kms so far....

  • leigholeigho Posts: 3

    My daughter has a 2004 Saturn Vue with 138000 miles on it. She took it in because when driving on the freeway it starts to vibrate/shake/shudder at about 45 or 50 and keeps it up even at 70 mph. She thought it was tires or alignment but when she took it to a local repair shop, the tech said she needs a $6000 to $8000 transmission! I've read the threads and it seems like the transmission issues the shuddering went away at 50 mph. Anybody have a suggestion? She's moving from San Antonio, TX to Michigan in 2 weeks and I don't want her to drive it home if it's going to die on the expressway in the middle of the night. Help.

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