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2007 Saturn Aura

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Comments

  • Steve,
    You won't believe this BUT I just had to bring my car back for this problem again. Since Saturn is no more I had the warranty work done by a Chevy dealer who is a Saturn Service Provider. I brought the car in to address the service air bag message and they installed the "inflatable restraint passenger seat suppression module" part #15780668. That is supposed to fix that problem.
    The brakes were acting up again and they first replaced the "brake and accelerator pedal adjuster switch" part #22666955 but I still had some brake light problems. I brought the car back and they "inspect connector C2 at the (BCM) body control module as per bulletin 08-05-22-009B. R&R connector, clean terminals, add dielectric grease and recheck operation." The brake lights appear to be functioning properly now. I have read elsewhere about the dielectric grease and that seems to do the trick. Good Luck on fixing your Saturn gremlins. Don
  • I have had my Saturn since 2007 and just love my car, but for a while now everytime I trun my wheel I feel and hear this grinding or clunking noise. Now Saturn isn't working on Saturns anymore. I was told to call GM and when I called GM they told me to call Pontiac for service repairs. I took my car in to get new tires (the Good Yeartires that were factory seperated on 2 of my tires) and the tire guy told me there was a silent recall on a part that would make that noise. Apparently they didn't grease it and it is just rubbing together when I turn the wheel. Problem is I can't figure out who to take my car to fix this issue and now it isn't under warranty anymore!
  • gmcustsvcgmcustsvc Posts: 4,057
    Hello Randiroo,
    I apologize that you are experiencing a concern with your vehicle. You should take the vehicle back to the dealership that put the tires on your vehicle. Tell them what is going on and go from there. If you have any further questions please let me know. Thank you,
    Mariah GM Customer Service
  • Hi Mariah,

    Thanks for the response. I bought my car at the Saturn dealership in Knoxville, TN and I live in Jacksonville, FL now so that isn't applicable. I called the Saturn dealership in town and they told me they aren't servicing Saturns anymore and I need to call GM. I called GM and they told me they weren't licensed to work on Saturns yet and to call Pontiac. So I am a bit flusttered! I am more concerned with the popping noise coming from my steering now and hoping that my other tires don't seperate on me anytime soon. :sick:

    Sincerely,
    Randi
  • gmcustsvcgmcustsvc Posts: 4,057
    Hello Randi,
    From what I show these are the dealerships in your area that work on Saturns. NIMNICHT CHEVROLET COMPANY
    Distance: 4.1 Miles
    1550 CASSAT AVE
    JACKSONVILLE, FL 32210-1798
    Phone: (904) 387-4041
    Fax: (904) 425-6390
    Or
    NIMNICHT PONTIAC GMC HUMMER
    Distance: 19 Miles
    11503 PHILIPS HIGHWAY
    JACKSONVILLE, FL 32256-1639
    Phone: (904) 733-1616
    Fax: (904) 730-3059
    I would call these dealerships and either one should be able to help you resolve your concerns. If you have any further questions please let me know.
    Thank you,
    Mariah
  • I purchased my 07 Aura XR that was actually a program car driven by a GM executive through 15k miles back in January 2008. After driving the car for a few months, I noticed a foul smell coming from the air conditioner. It was dissipate after running for a few minutes and after taking it my then-Saturn dealer, I was told there was a technical service bulletin about the smell and they cleaned up vents with that canned substance you see sold at NAPA Auto Parts which I could have easily done.

    A month later, the smell came back. In June of that year after we generally get a lot of rain in Georgia, I noticed this sloshing sound in the driver's side door. The door was completely filled with water!!! The weather stripping at the bottom did not meet up with the drain holes so after readjusting that, the water came flowing out. After that, I thought nothing of a water problem at all.

    In the past every now and again, I would be bopping along on the highway, then all of a sudden, the CHECK ENGINE and REDUCED ENG PWR messages appeared on the driver information console. The first time it happened early last year in 2009, I pulled over and restarted the car. That didn't make the message go away. I had to do the following to get it to clear:
    -Turn off the car
    -Open the door
    -Close the door
    -Restart the car

    Then it was good for a few minutes. But again, came right back on. So I took it in for service. They couldn't reproduce the problem and I couldn't either, so the issue was dropped mysteriously. Shortly after that, I had called OnStar numerous times to jumpstart the car for me since the battery was not holding charge for some reason. I finally broke down and purchased a new battery from AutoZone for around $100 with an eight year warranty.

    Besides the major brake problems of which I've spent over $800 for already at two dealerships (the former Saturn of Decatur for the front brakes $300 and Jim Ellis Chevy in Chamblee for the rear pads $450), I hadn't had many issues. The lingering smell of A/C had somewhat gone away or maybe I wasn't as bothered by it since owning the car for an extended period of time.

    Which brings us to around the early part of this year. The SERVICE AIRBAG LIGHT would periodically come on while I was driving and lately, it was getting worse and worse since my last oil change in June 2010. I figured, I'll mention it the next time I go in for service in late October when the temperature falls in Georgia.

    On my way home from work on Tuesday night, I was driving down I-85 and all of the a sudden received several error messages in the DIC:
    -SERVICE TRACTION
    -ENG PWR REDUCED

    The check engine and TC-disabled indicators remained lit.

    After getting off at an exit and catching a red light, I did what I did in the past to get full power back:
    -Turn off the car
    -Open the door
    -Close the door
    -Restart the car

    But guess what? That didn't work at all!
    So I limped the rest of the way home on what felt like two-cylinders.

    After getting back home, I went back out to the car to check again. The lights were still on but I couldn't hear any thing that sounded mechanically awry.

    The next morning, when pulling out of the driveway, I called OnStar for a diagnostics check. They indicated to me that the throttle control module was near failure and I shouldn't be driving the car. I said Jim Ellis is right around the corner for me and took it there for service.

    Some of the service personnel transferred from the former Saturn of Decatur and that was a somewhat relief since they know these cars better than anybody. After waiting for about an hour, I was informed I had leak underneath the driver's side panel that was pouring water into the cabin under the carpet. Several electrical control modules were near failure because of the water intrusion. The carpet was pulled up and you could see mold growth all underneath the front seat which might extend to the rear.

    The total to fix it? Oh boy, $1,000. :surprise:

    A loaner car was provided and I picked it up Friday.

    After researching this issue some, the part number in question for the tube extension "25930220" is found in Google for other recalled [I](Sunroof Water Leak Recall)[/I] GM vehicles like the Buick Enclave, Saturn Outlook and the GMC Acadia.
    Detailed in this:
    http://ww2.justanswer.de/uploads/BOBCAT5544/2009-06-04_212855_2007_outlook_08207- a.pdf

    But NO WHERE IN SIGHT IS THE Saturn Aura.

    The other major part was the Module Kit for the Airbag sensors and I believe the throttle control module (Part No. 15780668) at $525.15, just for the part.

    I'm livid :mad:
    So much so I probably won't buy another GM car ever.
    Let me clarify, I have no problem with the service I've been provided up to this point. Why should I have to pay for something that is clearly a defect in the design of so many cars in GM's stable?

    Granted, GM went through bankruptcy and undoubtedly thinks that because Saturn was discontinued, there have no obligation to "fix" this problem by issuing a recall which is not only absurd, but morally reprehensible.

    So after investigating underneath the driver's carpet Saturday afternoon to see if it was dry and free of mold proved to be neither on both counts as promised. However, I do believe that Jim Ellis did at least stop the water from coming through.

    Mold has developed pretty extensively all over the foam. I'm not sure if it extends to the backseat as that seems like a chore to access. But I did check the front passenger side and that was dry as a bone with just a hint of mold near the door.

    After cutting thin layers of foam that contained mold, I doused Lysol on both areas after letting the front driver side dry out in the sun for about three hours. I also placed a terry cloth underneath the carpet to let the spray on foam dry completely of all moisture. After putting everything together, I placed another terry cloth underneath the brake/accelerator pedals then washed the car to see if any water entered the cabin. I saw no indicator that it did and that was a relief.

    http://gallery.me.com/prenticeb#100003/Sunroof%20Water%20Leak%20Defect_1&bgcolor- =black

    http://gallery.me.com/prenticeb#100003/Sunroof%20Water%20Leak%20Defect&bgcolor=b- lack

    http://gallery.me.com/prenticeb#100003/Sunroof%20Water%20Leak%20Defect_2&bgcolor- =black
  • Do you figure out what was causing the breaking issue? I have 2007 Saturn Aura with 40k and I was driving last night and hit my breaks to avoid a deer. After that my break lights were screwed up and would just randomly come on until I would hit the pedal at that point they would turn off. After about 15 minutes of driving they must have reset themselves because they are working fine now.
  • dons05malibudons05malibu Posts: 13
    edited October 2010
    This info in my previous post worked. I think it was mainly the grease:

    The brakes were acting up again and they first replaced the "brake and accelerator pedal adjuster switch" part #22666955 but I still had some brake light problems. I brought the car back and they "inspect connector C2 at the (BCM) body control module as per bulletin 08-05-22-009B. R&R connector, clean terminals, add dielectric grease and recheck operation." The brake lights appear to be functioning properly now. I have read elsewhere about the dielectric grease and that seems to do the trick. Good Luck on fixing your Saturn gremlins. Don
  • alleehalleeh Posts: 1
    I too have a 2007 Saturn Aura XE. I just purchased mine from a dealership and then car had just come off a 3 yr lease. I was given a copy of the service records and the car had no records other than routine oil changes. I only owned the car for about a week when I started having problems with what I thought was the transmission. It would make a shudder type feeling when I was going up a hill at about 55-60 mph..took it to the shop, they said they couldnt duplicate the problem and sent me on my way.

    Now I have problems with the brake lights coming on randomly and they wont go off till I apply the brakes and then they will shut off.
    However, they will just come back on by themselves a few minutes later. And now recently I started having problems with my front speakers..My passenger front speakers do not work and if I hit bumps, turn any accessories on, slam doors etc..the speakers with make popping/crackly sounds and go out.

    We have replaced the brake light sensor switch (not sure exactly the name-my dad replaced it) and this did not fix the problem at all. Dealership says there is nothing they can do since all I have left is the balance of the factory 5 yr/100K mi powertrain left...

    I can't help but wonder if all these problems are tied into the same issue since I can't imagine I should be having all these problems with a car that has 50K miles on it and is only 3 yrs old.

    I love this car and hate the idea of having to get rid of it already since I just bought it, but if something isnt fixed soon I will be getting it replaced..and not with another Saturn. I have a two year old son and I just can't have a vehicle that is a danger to him and myself.
  • My 2008 Saturn Aura has has a squeek/rubbing noise in the lower steering column when I turn either way since I bought it with 44mil in Feb 2010 this year. A Chevy service rep told me there was a GM service bulliten on a lower lube gasket malfunction... and then I was told the gasket could not be repaied without changing out the whole lower gear steering package (for $900). A local auto repair place said they thought it was the power steering belt and replaced it..no luck..it's still there. It seems to get worse as the engine warms up. I'm going to try an authorized GM Saturn repair place next. Is there any "silent" recall notice on the issue as I read on one of three Saturn blogs??
  • gmcustsvcgmcustsvc Posts: 4,057
    tigger1950,
    If you would e-mail me with your VIN I will look into recall information for you.
    Christina
    GM Customer Service
  • I am also having this problem everytime I turn it makes this very weird griding noise and my steering wheel feels a bit tight can someone please help me I love my car but I don't want it to get worse and i have no idea which dealerships will over see my car :( I live in rochester ny anyone know
  • forgot to mention mine is a 2007 Saturn aura
  • Rochester NY or MN??
    I've had the problem checked by three dealerships. They said it's a steering gear at the lower end of the shaft that has to be replaced as "a unit"..not just the gear. Per GM, since it is not considered a "saftey issue" (you can still steer as it goes bad) it is not a recall items, and there is no waranty coverage after 36,000 miles. I guess it's just another one of the "cheapest bidder to make the part" that GM has always had problems with (like Toyota). The noise get worse as the engine/car warms up, so it hasn't been too bad this winter. Several of the techs said the gear system had a bad gasket that dried up too early, hense the noise now. I've been told by all three that the repair bill will be about $900.
  • gmcustsvcgmcustsvc Posts: 4,057
    tigger1950,
    Can you please email me your VIN and complete contact information? I would like to look into this for you.
    Christina
    GM Customer Service
  • Wow.. Christina at SocialmediaGM.com reviewed my posting (unknown to me) concerning the steering malfunction and worked with GM to allow me to fix the problems thru the dealer with a $500 max bill (deductable). We had the rack and pinion gear assembly replaced today, which included a front end alignment (which would have been over a Grand), and the steering now functions like velvet. The gears were shot, which seems strange for only 50,000 miles. I hope the replacent assembly lasts longer than the old one. Good luck to all of you with the same problem....and thanks again to the NEW GM for being proactive...what a change from the old GM!!!
  • Our 2007 Aura has had an ongoing issue with passenger airbag. At first, "service air bag" readout appeared at 51,673 miles. We took car to dealership and they "calibrated" air bag and charged us 90.00. Since then, passenger air bag reads "off" periodically and for no apparent reason, while car is being driven. Has been calibrated at least twice and we now are told by Chevrolet dealership Saturn mechanic that a new module needs to be installed at a price of around 800.00. This problem has caused my husband and myself untold anxiety, because when the "off" signal comes on or the "Service Air Bag" reads out, in a crash, the passenger airbag would not deploy. Falling out of love with the Aura!
  • I wonder if e-mailing the GM customer service rep that helped me might open up some assistance?
    Give Christina a try at SocialmediaGM.com and see what happens.
    Floyd
  • gmcustsvcgmcustsvc Posts: 4,057
    tigger1950,
    Thank you for assisting in getting the word out that I am here to assist! I hope you have a wonderful weekend!
    Christina
    GM Customer Service
  • 2catshouse2catshouse Posts: 6
    Christina-
    I hope you can help. Because of our safety concerns regarding the air bag issue affecting our 2007 Saturn Aura, we went to Gordon Chevrolet in Augusta Georgia and had replacement of the PPS sensor Module and re-programming performed. Cost was $890.13 to us. I feel that we should not have to bear the cost of repairing such a basic safety flaw. I read online of numerous other Saturn Aura owners who had the same or similar problems. Why isn't this a recall?
    We would like a refund from GM for this charge.
    Thank you,
    2catshouse
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