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2010 Chevy Equinox

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Comments

  • Thank you very much Ronwel for the instructions on how to reset trip 1 and 2 and the tip on how to position the gas nozzle. I really appreciate it. Other than these couple of things I am loving my Equinox so far. :shades: Thanks again!
  • equinotequinot Posts: 1
    edited March 2013
    Hello,

    Purchased my 2010 LTZ (63000 miles) less than one month ago.....It is already in the shop!!!! I am sooo disappointed. I am a single parent and thought I was upgrading to a better more reliable vehicle to transport my kids in and make my 100 mile roundtrip commute to work.... I DO NOT have a second vehicle as a back up and should not be going thru this ALREADY!!! Noticed some rough idling and was having to throw it into neutral to keep it running....then acted normal for the next two days...THEN rough idle, stalling out, Stabilitrac system shut down, then engine light came on. Managed to get it to dealer (sweating at every stop) only for them to inform me that it may be something not covered under GM's powertrain warranty and I will then be charged 90.00 for system analysis and have to pay 42.00 for loaner vehicle!!! I cannot afford to go thru this and I am beyond belief that this is even happening!!!! Any advise would be greatly appreciated!!!
  • gmcustsvcgmcustsvc Posts: 4,001
    equinot,

    We're sorry to hear that you have encountered these difficulties with your Equinox. If you would like for us to check into anything on your behalf, we can be reached via email at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).

    Sarah, GM Customer Service
  • djm2djm2 Posts: 705
    You made a VERY wise decision! ----- GM forced you to make this decision by their lack of "proactive service." ----- The Equinox is a beautiful vehicle, but the "quality" is only skin deep! ----- I almost purchased a new 2010 Equinox, but I purchased a 2010 LTZ 2.4 Malibu instead. ------- My 2.4 is NOT a "direct injection engine" so I do not have the engine / operating problems associated with the Equinox. ---- GM and the Chevrolet Dealer Network have "dropped the ball BIG TIME on this vehicle!" ----- Anyone in the market for a new or used SUV, who is reading the postings on these boards, would be "hard pressed to consider the purchase of the Equinox." ---- There are WW2 trucks & jeeps that are at the bottom of the ocean in freighters that are in better operating condition than the Equinox! ------ It is time that both GM and the Dealers take positive action for their loyal customers! ------ Their automotive image is being destroyed by their lack of "positive action!" ----- QUESTIONS: ----- Do they care? ----- or ---- Are they waiting for "another unaware customer" to walk into the show room, and make a purchase of one of these vehicles, so that they too can join the people on these boards? ------ YES, I believe that the Equinox could go "head to head" with a Rav4, --- "IF" --- GM put some "quality in the product," and backed it up with "high quality / proactive service." ----- Just some ideas to consider when purchasing your next vehicle. ------ Dwayne
  • I am beyond fed up with my 2010 Equinox. This car has been in the shop 4 times in 5 months and twice this month.
    Windshield wiper transmission
    Battery Imploded acid outside of protective casing
    Radiator cracked
    Catalytic Converter

    Each time my car goes in, I am told that "my issues" are not normal but COULD happen.
    This car is costing me a lot of money and time.

    I have been complaining about the engine idling heavy and almost stalling when I am stopped at red lights etc. This has been checked out three times and I have been told repeatedly that everything is fine.

    Now that the catalytic converter went (which is the ONLY thing GM has covered), will this stop the stalling? Could the causes behind the radiator cracking and the catalytic converter be related?

    I can not wait to unload this car. It has been an absolute nightmare!
  • djm2djm2 Posts: 705
    A clogged Catalytic Converter, (exhaust system), can cause a "rough idle," and can cause the engine to "stall." -------- Vibration in the engine compartment, (due to a rough running engine), can cause a radiator to crack! ---- A clogged exhaust system will cause performance problems on the road, and change the shifting characteristics of the automatic transmission. ---- But the dealership will NEVER admit these facts! --------------- Dwayne
  • tlarsentlarsen Posts: 1

    I got my 2010 Chevy Equinox LTZ last year and it has had a radio memory recall issue that has gotten progressively worse since. When I turn the car off and then back on later, it does not recall what device and music was playing. It will get stuck on one song on the HD or CD and that is where it will start up at every time. Then after a while it gets stuck on a different song when it restarts. Most recently the radio is always off when I start it but if I select the HD or the USB it will always start on the same song at the same place. Strangely, it does remember the radio station that it was last on but I have to select the radio. Once the car is on there are no playing issues and if the car is off for only a couple minutes then it will pick up on the song that it left off on. The clock has the same problem. I can set the time and then when I restart, the clock reverts back to the time it was previously set to. My radio stations and HD info are not affected by this. I had the dealer look at it and they had no idea what was wrong.

  • gmcustsvcgmcustsvc Posts: 4,001

    @tlarsen said: I got my 2010 Chevy Equinox LTZ last year and it has had a radio memory recall issue that has gotten progressively worse since. When I turn the car off and then back on later, it does not recall what device and music was playing. It will get stuck on one song on the HD or CD and that is where it will start up at every time. Then after a while it gets stuck on a different song when it restarts. Most recently the radio is always off when I start it but if I select the HD or the USB it will always start on the same song at the same place. Strangely, it does remember the radio station that it was last on but I have to select the radio. Once the car is on there are no playing issues and if the car is off for only a couple minutes then it will pick up on the song that it left off on. The clock has the same problem. I can set the time and then when I restart, the clock reverts back to the time it was previously set to. My radio stations and HD info are not affected by this. I had the dealer look at it and they had no idea what was wrong.

    Hello tlarsen,

    I'm sorry to hear that the dealership has been unable to resolve this issue with your radio. We'd be happy to do some additional research on this matter to see what we can come up with on our end. If interested, please private message us your full contact information, VIN, mileage, and the name of your dealership.

    Thank you,

    Amber N. GM Customer Care

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