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2010-2011 Buick LaCrosse

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Comments

  • Congrats on your new Lacrosse. You will love it. I'm 4 months and 4,000 miles into my new 2011 Lacrosse and it has been perfect in every respect.

    And yes, they are a very quiet and smooth operating machine! :)
  • bwiabwia Boston Posts: 1,240
    nferr,
    Congratulations on the purchase of your new baby. You mentioned your purchase was model year 2012 but I believe it is probably a 2011 since the CXL trim level was dropped after 2011 and replaced with seven new "Group" flavors for 2012. Nonetheless, enjoy the ride and welcome to the growing and satisfied Buick LaCrosse family.
  • It's great to hear about your new LaCrosse. And the black color- Wow! I understand your excitement. I had the same feelings when I purchased my 2011 CXL red LaCrosse last year. The Buick image has definitely improved with the LaCrosse ( and Enclave which we owned before trading in for a GMC Denali Acadia AWD, and Regal) addition to their lineup. I absolutely love my LaCrosse- it handles so well and the ride rivals the comfortable ride of a Cadillac DTS I had previously(2006). My friends constantly say they can't believe it is a Buick! This has been my favorite car of many I have owned over the years. Enjoy your new LaCrosse!!
  • nferrnferr Posts: 32
    It's a 2012. It's a leather package 3.6. I didn't even realize they weren't using the CX/CXL/CXS designations anymore.
  • Have a 2010 CSX Lacrosse. What backlight color should the display screen be when radio and navigation off? Mine used to be blue but after some work by the dealer it is now black - a minor thing but I did prefer the blue. What color is yours? And..............does anyone know how to change the color?
  • I too have a 2010 CXS. What kind of work did they do to yours? Mine has the blue with the Buick logo in center and the day/date/time when the radio is off and it matches the ambient blue lighting. I would not stand for having that black screen and make them put it back the way it was immediately.
  • I looked through the 2010 Buick Lacrosse Navigation Manual , and am not 100% sure if the following will allow you to adjust the backlight, but wasn't able to find anything else closer.
    Press the "CONFIG" hard key to display the Set Up Menu
    To scroll through the available set up options, continue pressing the "CONFIG" key and look for anything marked "Display".
    I hope that this was helpful!
    Sarah
    GM Customer Service
  • crankeeecrankeee Posts: 297
    Rider: Maybe I'm hallucinating but I thought you got GM to take back your Lacrosse due to a myriad of problems with yours that no one else was experiencing. Our 2010 CXL is OUTSTANDING in all respects as are many others on this board. Are you still revisiting to rebash the brand?
  • Exactly the answer I was looking for. The GM Tech updted my Navigation - said I was getting more accurate gps data in Hawaii than here in NC. I am sure he did something to change the screen color so............will see him tomorrow. Thanks again.
  • Tried this and the only options available are: Rear Camera - imming and Display Off. Seems strange since my 2004 Prius allows several screen colors. Oh Well since I know thanks to another csx owner that the screen should be blue I will go back kto the dealer tomorrow.
    One would think that the GM technicians would have this kind of stuff down pat. When I first questioned them on this their response was "thats the way the screen is supposed to be - black"
  • imidazol97imidazol97 Crossroads of America: I70 & I75Posts: 18,265
    >I thought you got GM to take back your Lacrosse due to a myriad of problems with yours that no one else was experiencing.

    That was a Malibu he got GM to buy back with problems he said he was experiencing.
  • tjc78tjc78 JerseyPosts: 5,025
    My 2012 PIII screen is black while off

    1999 Chevy S10 / 2004 Merc Grand Marquis / 2012 Buick LaCrosse

  • ab348ab348 Dartmouth, Nova Scotia, CanadaPosts: 1,988
    But he posted that he was in discussions with GM to do the same thing with the Lacrosse. I read it in a way that led me to understand that it was a done deal - that was a couple of months back.

    2011 Buick Regal Turbo, 1968 Oldsmobile Cutlass S Holiday Coupe

  • bobinorbobinor Posts: 63
    That's my recollection, as well, that he got rid of the LaCrosse. But I reread his last post and it doesn't really say he still has the car. Just that he still has issues - with GM, too.
  • I'm sorry that I wasn't able to help solve the screen display problem. Please keep me updated on the progress of this and if you should need any assistance, we're here.

    Best,
    Sarah
    GM Customer Service
  • nferrnferr Posts: 32
    Still getting familiar with it but everything works fine so far. Really enjoy driving it and I'm coming out of a 2009 BMW 3-Series. The handling is much better than I was expecting for such a large car. Really handles well. The 3.6 moves it along just fine too.
  • My brake pedal pulsates with the classic warped rotor signature after 20k miles on my 2010 LaCrosse. I pulled the wheel to inspect and the brake pads are darn near new! I intended to pull back the caliper and remove the rotors to get them turned as i have done many previous cars, but i was unable to ge the rotor off. I was reluctant to give it a serious whack to dislodge it from the hub . Any pointers?
  • cooterbfdcooterbfd Posts: 2,770
    edited January 2012
    One would assume that the rotors may still be under warranty. If so, let the dealer do it on their dime. Ive yet to pull a wheel to check mine.

    One other thing......check the rears too. TWICE I've had brake pulsing in vehicles, replaced the fronts only to find the pulsation still there!!!! Replaced the rears, and Voila!!!! Pulse gone!!!
  • Your 2010 Lacrosse with 20k on the clock is still under full bumper-to-bumper warranty from Buick.

    Do not attempt rotor removal unless you are a qualified mechanic and even then it would completed free of charge by any Buick dealership in the country so why do it yourself?

    I would schedule a service appointment at your convenience.
  • imidazol97imidazol97 Crossroads of America: I70 & I75Posts: 18,265
    > to dislodge it from the hub .

    Do I understand that you mean it was stuck solidly to the hub and no movement?

    Or do you mean it would wiggle but you couldn't get it free of the metal piece that is there to hold the caliper?
  • gmcustsvcsarahgmcustsvcsarah Posts: 1,964
    edited January 2012
    As a 2010 Buick will have a 4 year/50,000 mile Bumper to Bumper limited warranty, it will probably be worthwhile to bring your vehicle to your dealership. Please let us know if/when you decide to go in, and whether you would like for us to assist in the process.

    Best,
    Sarah
    GM Customer Service
  • tjc78tjc78 JerseyPosts: 5,025
    Since when are brakes covered under warranty?

    1999 Chevy S10 / 2004 Merc Grand Marquis / 2012 Buick LaCrosse

  • e_net_ridere_net_rider Posts: 1,380
    edited January 2012
    If you read carefully, you will likely find there is some coverage, but probably not under the bumper to bumper, that is 4 years/50K miles. If you get that much, it would be almost unbelieveable.
    I don't understand why people are having warped rotors? Unless you have been ignoring advice to check behind anytime a wheel is removed for any reason. I guess I could slap myself, but it was my wife's vehicle and I did not take it in. I think she had a rotation, but about two weeks later the pulsing/shaking showed up. That dealer had always been good about torqueing, except that one time. Damage done, but I wanted to stop it from getting worse, and it actually got a little better. With the torque wrench set and trying to back off nuts so I could retighten, some almost needed standing on the wrench to brake loose. Probably around 160 ft.lb. Then I found a couple of them very loose. The first one like that I hit with abandon trying to shock it loose. I went rolling on the ground and think it maybe only had about 40 ft.lb.
    If you shop a bit, you can find nice torque wrenches for around $20 when on sale. They are Chinese, but seem to have quality and accuracy. If you are doing precision work, then I'd say have the annual calibrations done or whatever the job calls for.
    BTW, I was angry that they messed up and dropped by dealer to give chewing. They had a woman behind the counter that would not know the difference between a fork and a shovel. Argued with me that she never heard of improper torqueing causing rotor warpage. Obviously an idiot and I hate dealing with incompetent people. This very morning I had to deal with her again. Somehow my wife got a screw in the same exact position on the new Michelins as previous tires. Woman said she'd plug it. She obviously does not know what she is talking about because plugging a tire has been against the law for some years now. And that is federal because they found out the old method of sticking a plug in from the outside led to blowouts. The steel belts would cut the plug with time. What is required is a patch/plug. It looks like a patch with the plug attached. You dismount, buff the area of the hole, pull the plug portion through from the inside and apply pressure for awhile. That way it becomes an integral part of the tire and not a problem if the plug portion is cut.
    BTW, you can buy an armful of torque wrenches for the price of one rotor job. Turning is just a get-by. New car, new rotors, I'd demand new rotors so they last the expected life. A single turning could easily cut the life expectancy in half.
  • If the pulsation described in the original post was due to a manufacturing or workmanship error, and not to accident/misuse/alteration, and does not pertain to maintenance items (wheel alignment and balancing is considered routine maintenance after 7,500 miles, replacement of brake pads/linings are maintenance), then per the dealership's diagnosis this concern may be under warranty.

    Best,
    Sarah
    GM Customer Service
  • This is definitely not a warranty issue as the problem only occurred about 2k miles ago with about 20k miles on the vehicle. I suspect the previous (non-GM) service provider did not torque my lug nuts appropriately. So I cannot reasonably assert it as a warranty issue. The rotor does not wiggle at all when i try to remove it. It seems to be stuck big time.
  • dodgeman07dodgeman07 Posts: 574
    edited January 2012
    The mileage on your vehicle is not relevant provided it's under 50,000. A problem with warped rotors would be covered at 49,000 if that's when it starts occurring.

    If a non-GM service provider damaged your rotors by leaving lug nuts loose? That would not be covered under warranty. The previous service provider would be liable.

    Now, take the car in to a Buick dealer and explain the problem. This is a 2 year old car and you're not sure what happened. It is under full warranty and as GM CS explained, you are still covered since this is not a maintenance item.
  • bwiabwia Boston Posts: 1,240
    Buick LaCrosse sales for 2011 was a mixed bag. Although sales increased in December 2011 by 4.3% (5,360 Vs 5,140 units) sales for the year as a whole dropped by 4.4% (58,474 units in 2011 Vs 61,178 in units in 2010).

    Not sure who is stealing LaCrosse's sales but the Cadillac CTS sales were up 20.6% for 2011, 55,042 Vs 45,656 units in 2010. Perhaps consumers are finding the CTS a better value or simply the LaCrosse has peaked in popularity.
    See Full details at http://www.cheersandgears.com/topic/77886-sales-december-2011-general-motors/
  • tjc78tjc78 JerseyPosts: 5,025
    Its usually natural for a model that is aging to decline in sales. If they do a redesign/refresh it should bump up the #s a bit.

    1999 Chevy S10 / 2004 Merc Grand Marquis / 2012 Buick LaCrosse

  • cooterbfdcooterbfd Posts: 2,770
    The big question is how the sales are going to be for 2012, with e-assist and the 303 hp version of the 6. That could be a make or break for this model before the midlife refresh.
  • crankeeecrankeee Posts: 297
    thanks for the correction. I got lost in all the complaints and got confused. Why was he posting all that on the lacrosse board - just to bash GM?
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