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2010-2011 Buick LaCrosse



  • bwiabwia Boston Posts: 1,160
    edited October 2011
    net rider, stop making yourself miserable.

    It seems as though you spend your waking hours looking for problems instead of enjoying the very comfortable and reliable LaCrosse. None of the regular posters here do not have the problems you mention. Perhaps GM should hire you as a "tester" to report back to them all the real and imaginary gremlins you've discovered to date.

    Let's be honest. You have buyer's remorse and you want to return the car and unless you get your way you will continue to complain. By now, I am sure your dealer has tuned you off and dread your phone calls or unscheduled visits.

    My two cents
  • Just clicked over 1000 miles on my new 2011 Buick LaCrosse and I must say it has been perfect in every respect. I have averaged 25mpg over the 1000 miles in a roughly 50/50 mix of city/hwy driving.

    The car is well made and rock solid. The 2.4L DI engine is smooth and revs quickly into it's power band which starts at 3500rpm IMHO. Plenty of power combined with good economy. I do notice the 6-sp auto tranny shifting, not at all rough but noticeable and not quite as smooth as the old 4-sp auto in my now long gone Lucerne.

    The steering is much quicker than the Lucerne and you really feel like you're driving the car rather than being along for the ride. The ride is still smooth and quiet as you would expect from this class of car. I am 100% satisfied after 4 weeks and 1000 miles! :)
  • e_net_ridere_net_rider Posts: 1,380
    Your first sentence is laughable. If you have the seats that are designed to be cooling capable, that is the perforated ones, they are not comfortable. They are very hard compared to most seats, whether you have the cooling or not. Perhaps you need to check some other seats if you think they are comfortable. You may not have problems with the lumbar deflating whenever it wants to. Also, note that these poor seats are also in other makes such as Chrysler 300 and Cadillac. Reliable? Am I the only one with problems? Hell NO! As I mentioned in previous post, new owners are still complaining about the seat memory system. GM has still not given an answer on which portable hard drive actually works. And as I have posted several of the files that are claimed to work in the owner's manual do not. I've been in more than one vehicle where the SBZA does not work. And every vehicle with more than a thousand miles on it has the boots falling down on the rear, unless they were lucky enough to get the assemblies replaced by the dealer.
    And about half of the vehicles I've seen have the gap between the fender and door seal.
    And none of the vehicles I've been in have the CAF functioning as it is supposed to, or at least have a leak path allowing unfiltered air in. I now suspect the latter because I ran through a smelly area yesterday with it in the auto position. I quickly switched to outside air, no light on that switch, and the smell quickly disappated until I opened the window to check.
    One system designer not working with another?
    I can't say of everywhere, but it looks like the Buick dealer does not want used ones in this city or the alternate dealer I've been to. Here, most of them are on the Chevy lot and Mercury dealer pretty much told me he did not want it. He'd call Buick to get a trade value then wholesale it. The other dealer had none on his lot and it carries the full GM line. On neighboring lots of the same name, he carries several brands of import names.

    Imagined? Is your brain disengaged? Why would any of it be imagined? Do I have to have family members chime in to witness? One of my daughters is shopping for new right now and actually seen many of the things that went wrong, are still wrong, on this one, will not go near a GM lot. Another daughter and her husband are shopping for something used, but won't go near a GM for the same reason. One family member has two GM, the older one, a Tahoe, being the most reliable he has ever had, but his three year old truck has him swearing he'll never have another.
    Me, I'm lucky. I'll be rid of this thing in a week, assuming they set date that soon.
    I should start a pool as to whether anything else acts up in the remaining time. I'd bet yes.
  • ab348ab348 Dartmouth, Nova Scotia, CanadaPosts: 1,739
    I agree. It is similar to trolling on a message board, except this seems to occur in real life. Ditch the car, end your misery, and move on.

    2011 Buick Regal Turbo, 1968 Oldsmobile Cutlass S Holiday Coupe

  • imidazol97imidazol97 Crossroads of America: I70 & I75Posts: 18,045
    edited October 2011
    > except this seems to occur in real life.

    Try reading about Munchausen Syndrome.

    Be clear to read about Munchausen and not Munchausen by proxy. Munchausen by proxy makes the news once in a while because it often involves children so it's good news fodder.
  • tjc78tjc78 JerseyPosts: 5,025
    Couple questions for you guys

    1:) Aside from e_net_rider who obviously has a lemon, how has the car been reliability wise?

    2:) Average real-world MPG from the 3.6? I would assume that the 10 and 11 models should be similar to the 12 (even with the HP bump)

    3:) How is the NAV? I usually don't get it, but want the backup cam and the HDD music ripping function. I know it doesn't announce street names, but curious how it is otherwise.

    4:) How is torque steer? I noticed a little from the test drive, but wondering if its proved to be annoying to anyone. I just came out of a RWD drive car and 300+HP is tough on a front-driver.

    5:) any other positives and negatives you think of.


    I haven't had a GM car (do have a 99 S10 good little truck) since my disaster of an 1998 Olds 88 but willing to give GM another shot. The LaCrosse looks like a heck of a car.

    1999 Chevy S10 / 2004 Merc Grand Marquis / 2012 Buick LaCrosse

  • e_net_ridere_net_rider Posts: 1,380
    No, thank you.
    It would already have been done if it had not been for the passing of my father.
    As mentioned earlier, the deal has been faxed back to them. They said approximately 4 business days for the meet to turn in. Apparently the dealer also has to sign something and it would be 4 days from then. I assumed that might be Thursday or Friday of this week. But I forgot about Columbus Day, so maybe Friday.
    I'm glad most of you are having good luck with yours and are satisfied. Perhaps the stripped CX, 4 cylinder is a wiser choice.
    I would hope that GM would fix obvious things, I have several. Also when things are repeatedly intermittant, they would eventually authorize changing of some components as a wise troubleshooting effort to make it right.
    Working under those perameters, they should have allowed changing components that could cause the lumbar to leak down. And something should have been done about the play in the steering after changing the column.
    And the issue of why it was not cooling as well after changing the expansion valve.
    The batteries were changed being obviously bad.
    And so with rear shock mounts with falling boots.
    The list is just so long, especially with intermittant problems. That is a big problem because of the way GM deals with such. Even the issue of "Which HDD?", which should be easily answerable, is not. This makes it impossible for the dealer to determine if it is a problem with the vehicle.
    Good luck to all.
  • ntprontpro Posts: 5
    I just purchased my 2011 CXS Lacrosse two days ago after struggling to choose between it and the 2011 Regal Ti. I loved the sportiness of the Regal but the roominess and toys included with the Lacrosse. And, as my wife noted, the kids will only get bigger so the extra legroom will come in handy. So far I love it a lot. Only two things which may be normal or may not:

    1. I love the feature where by when the car is turned off, the driver's seat moves all the way back to allow it easier to get out of the car. However, when you start the car and get back in, the seat doesn't re-adjust. Should it? I have to press my memory setting. Which leads me to #2 ...
    2. When I press my memory setting, I have to hold the button down until everything is back in place. I cant just press it once. Is this the normal behavior as well? This is my first Buick but have always owned GM (Pontiac, GMC) and in those I only had to press the button once.

    Beyond those nits I love it.
  • bwiabwia Boston Posts: 1,160
    edited October 2011
    1:) Aside from e_net_rider who obviously has a lemon, how has the car been reliability wise?
    Bullet proof.

    2:) Average real-world MPG from the 3.6? I would assume that the 10 and 11 models should be similar to the 12 (even with the HP bump.
    I have a 2011 CXS with all the options except for sunroof. On my last four tankfuls of Shell V-Power 93 octane premium my MPG were 19.2, 18.8, 17.8 and 23.1 respectively. To be fair I do mostly city and surburban driving.

    3:) How is the NAV? I usually don't get it, but want the backup cam and the HDD music ripping function. I know it doesn't announce street names, but curious how it is otherwise
    The NAV is wonderful. It may not be as detailed as a Garmin or Magellan but it does announce street names and is equally competent with voice, manual or eNav input. I prefer to use voice input and the voice recognition software works great.

    4:) How is torque steer? I noticed a little from the test drive, but wondering if its proved to be annoying to anyone. I just came out of a RWD drive car and 300+HP is tough on a front-driver
    I will let others answer that. But with the Hiper-Strut system I have never experienced torque steer.

    5:) any other positives and negatives you think of
    Rear visibility and blind spots are concerns so I would get the back-up camera and blind side zone detection options.
    The car learns your driving habits and the transmission adapts or adjusts accordingly. In over one year of driving experience I have zero reportable conditions. In short, flawless operation.
    And finally, get ready to smile and to say "thank you" for the many compliments you will get from kids, teenagers, women, men and older folks.
    Great car! Enjoy the ride.
  • tjc78tjc78 JerseyPosts: 5,025
    edited October 2011
    Thanks for your comments bwia. I appreciate it. The salesman told me the NAV didn't say street names when I specifically asked.

    I did notice a touch of torque steer when really getting on the car, not a ton and certainly not a deal breaker, was just curious if anyone else noticed it.

    Is premium fuel required? It looks like I will take a small MPG hit from my Genesis. I was able to hover around 20 most of the time with all city or gridlock highway.

    Tuesday or Wednesday night I am going to ask the dealer for a demo for about an hour so I can "get to know the car" better and make a decision. It certainly does look as if I may be getting one. I am thinking black over beige interior Premium III w/Nav and sunroof. Buick dropped the "trim levels" its all "packages" now.

    1999 Chevy S10 / 2004 Merc Grand Marquis / 2012 Buick LaCrosse

  • gmcustsvcgmcustsvc Posts: 4,055
    Thank you for all your feedback and for being a part of the GM Family! If you need anything please feel free to address me on the forum or email me! :)
    GM Customer Service
  • My 2010 CXS delivers between 16.9 and 18.0 around town. On long cruises at 75 mph I'll get 26.8

    I like the NAV system but had to get used to many functions being locked while the car is moving.

    The only negative is the smallish trunk and perhaps the gas mileage , depending on your expectations. Lack of full Bluetooth implementation is an annoyance. The cell's phone book doesn't dowload into the car.
  • ntprontpro Posts: 5
    My iPhone phone book is available via the Nav. Perhaps it just doesnt do it with all cell phones. The trunk is smaller, which I definitely noticed on a trip to Sam's Club. :)
    I enjoy the legroom much more than I would a larger trunk though.

    Not sure what Steering Torque is but I notice nothing out of the ordinary.

    So far love it love it. Also, my dealer offered a 24-hour test drive so I could check it in the garage, at home, drive my usual route, etc. Perhaps you can get one of those!
  • Hi, you have to hold the button down, that's normal behavior for this car. You can fool around with the "configuration" button and and add other responses so that you don't have to hold down that memory button. Give it a try and see if you like it.
  • ar15ar15 Posts: 58
    1. Almost 14k miles and zero reliability issues. I have the 4cyl model and had a recall service done to replace the camshaft solenoids - but this was a minor nuisance issue.

    2. MPG? I've gotten as high as 32 highway MPG, but averaging just less than 27mpg combined city/hwy.

    3. don't have nav. I wouldn't waste my money on a car installed system. They remind me of when cell phones were installed in cars.

    4. No torque steer.

    5. Positives: Great ride, handling, comfort, quiet. Performs much more like a European sedan than the traditional Buicks of the past. The care LOOKS stunning - people are always giving it a second look and asking if it is a Lexus. Looks great in White.
  • e_net_ridere_net_rider Posts: 1,380
    1)You got that right. But many of my issues have also popped for others.
    Mine was built around Sep last year.
    A dent, two bad batteries, and a defective factory oil filter are among the things that may be exclusive to me.
    2) Are you looking at a 2012. I would hope they have fixed some of the issues, but would not bet on it. They did not wait for year changes to incorporate a number of changes, so fixes may show up anytime.
    3) The Nav is nice, but it lacks in some areas that I'd like to see. Instead of having to buy update disks, I'd hope they'd integrate the updateability to something live. I'd love it if it bluetoothed to my Verizon VZ Navigator with its live traffic condition and many more monitoring points than the limited coverage this one has.
    If you have the HUD, it shows you the distance to the next turn along with chimes, even if the voice is turned off. No having to glance toward screen. Beware, the chrome bezel will reflect bright light into your eyes.
    The ripping of music might have issues you don't like. No one has been able to answer what format the CD is copied to the HDD, that is it might be a lossy format such as MP3. My iPod works great no matter what format I've put on it so far. MP3, book audible, M4A (AAC - Nero), M4A (ALAC - Apple Lossless Audio Codec). Note, iTunes does not accept every format and you may have to convert it using Foobar with plugins, db Poweramp, maybe Winamp.
    Mp3 do work on thumb drives, but I could not get others to play.
    Never got the best possiblility, a portable USB HDD to function which it is supposed to.
    4) Torque steer. From the beginning, I noticed a little. That surprised me since the 96 Olds Aurora, V8, FWD, had absolutely none ever. Some other owners did experience some. I just assumed GM had this issue nailed down.
    It has been getting worse and since I've never hit a chuck hole, I suspect the tires are involved, GoodYear.
    5) Don't get me started, but do read through the forum.
  • e_net_ridere_net_rider Posts: 1,380
    You did not list options which can make a big difference.
    On the seat memory issue, it is like having two separate systems tied together.
    The seat buttons are not momentary, sadly.
    The other is tied to a system that recognizes the remote used and if enabled, it will return to previous position. ( if it is working). Mine tried to put knees in dash before update. Settings are reached through the screen, small or big Nav screen.
    Sadly, I'm hearing new ones off the line still have the zero delay. But some may have slipped through with a 5 second delay and none of the stupid behaviour such as not moving if passenger door is opened before you open driver. Or moving ahead if driver door is open and one of the rear doors is opened.
    The original fix was to change the module, but GM came out with a later which says do not replace, reprogram, which applies to vehicles with SBZA. I can't imagine how those two systems are tied, but maybe the SBZA dieing is tied to seats not functioning properly.
    The reprogram only gives three seconds, not near enough time many times.
  • tjc78tjc78 JerseyPosts: 5,025
    Thanks, everyone for your sharing your experiences. I'll report back when I make a decision.

    1999 Chevy S10 / 2004 Merc Grand Marquis / 2012 Buick LaCrosse

  • ntprontpro Posts: 5
    I have all the options except the touring package and driver confidence package.
    I'll check out the config options but didn't notice it in there initially.
  • e_net_ridere_net_rider Posts: 1,380
    edited October 2011
    You should have a navigation manual and it takes precedence over some of the material in the owner's manual.
    Multiple ways to get at settings, but hitting "config" on center panel should work.
    BTW, which brand of tires?
    I am certain brother-in-law's father's car does not have Touring, but he thinks it has Goodyear. We seldom communicate and the thought occured to me that they might start putting other tires on it.
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