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We sued Kia!
The van would buck as we drove and the check engine light would come on. After several trips to the service dept. And 8 attempts to fix the van- with it NOT being fixed... we hired a lawyer.
When it was all said and done he said Kia was the worse company ever to deal with! They are cheap and not easy to work with. Most companies will offer a reasonable offer- but NOT kia. He finally told us after a year of fighting with them to take the $3,000 settlement. He got 1/2. So after dealing with a lemon- trip after trip into the service dept... fighting with them to LISTEN to us - telling us "we've never heard of that problem" - there is no fix for your problem - it doesn't happen when we drive it. UGH!! So annoying!!
Not only that but when I took it back in to get fixed for the final time, after we hired the lawyer- the owner harrassed me!! He took me back into HIS office and totally belittled me- caught me off guard that a man would behave like that. I called my lawyer - he says he put in a complaint but I doubt anything was done. The owner told me decent people don't sue, that we were not decent, but lazy money hungry people. That our van problem was NOT his and we were making it a problem. On and on he went, meanwhile I dialed my cell phone for my husband to listen... My husband did go off on him but all the MAN would say was we were liars.
Needless to say, only getting $1,500 after all the problems was a slap.
NOW the van is acting up again, the engine sounds like it's going to explode- it runs in high when you start it - or when stopped while it's running. It's embarrassing how loud it is. I realize we have to take it in- and we were told the entire staff was fired and rehired since our dealings? Funny, I saw the same man there one time after. So they wanna talk liars!
Oh well, I am disappointed in our Kia. Won't ever buy another.
*we've also had other issues that they did correct. The lights never worked on the dashboard unless we opened the glovebox? Figure that one. Other issues but I've said enough ... to sum it up... stupid Kia :P