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Lexus dealerships' questionable practices
I've heard that this MAY be a situation wherein the service writer and the mechanic receive a portion of the money that they can talk the customer into doing.
Is this unauthorized checkup legal? I don't think so.
Members of my family will never take our Lexuses to a dealership for anything unless it is absolutely necessary. We take our cars to independent garages where we trust the honesty of the owner and his employees.