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Toyota Corolla Electric-Assist Power Steering (EPS)

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Comments

  • A little off topic but...

    Biff - I hear ya. I would say my opinion so far is neutral on the car (had it 6mos and put 2K on it so far).

    One thing I have changed is my City driving style. When I am going local (mostly 35 or 40MPH roads...basically if I know I m not going to go over 50MPH) I put it in 3 instead of "D" drive. The RPM's kick up a bit and I may not get the best mileage I could, but I like having the RPMS up a little more and for me it makes it a little better experience when driving it IMO. This is just a suggestion and will certainly not cure your ills, but again it seems to me to make it a little better experience in and around town. You might want to try it. Otherwise, it does sound like you're not happy and probably should get rid of it when you can.

    If I know I am going to hit the expressway/highway/freeway I dump into D.
  • sjareasjarea Posts: 49
    edited September 2010
    Pekelvr - They have not. However, I already took it in at about 800 miles in regards to this EPS issue (at the time there was no TSB out) and they performed an alignment then so it should be OK. It checked out OK at 800 miles. Based on the TSB they should also check it again. I will let you know what I find when I get it back.
  • terceltomterceltom Posts: 1,017
    Yeah, I gotta agree! Someone who hates driving the new Corolla as much as he does should definetly dump it.
  • terceltomterceltom Posts: 1,017
    Yea, I agree Biff, moving on would be in your best interest. If you stay on this thread your going to pop a blood vessel or something trying to bash the Toyota Corolla.
  • terceltomterceltom Posts: 1,017
    edited September 2010
    How can Toyota fix your EPS problems when I'm almost certain 2008 Corollas were never even manufactred with EPS? (Fact #5). You've been called on this and reminded several times on this thread and you continue to ignore this fact or even address it ! ! ! ! What am I missing here ?
  • thegraduatethegraduate Posts: 9,731
    edited September 2010
    Recalls usually affect vehicles from certain VINs/Build Dates. Perhaps that's what they meant? 2009 Corollas went on sale in 2008, right?

    You're correct, no EPS Corollas were made for 2008 models. They had numb steering with a hydraulic setup without the help of EPS. :sick:
  • sjareasjarea Posts: 49
    edited September 2010
    So, it seems that it was not my tire pressure, alignment or the need for me to adjust to EPS. Funny thing every time I took it in none of the service managers had heard about the issue either. The TSB seems to have work for me. For now....Some parting shots before I go.

    Sometimes the process/system from start to finish is frustrating. But, when you arrive on your jurisdiction you can look back, smile and tell the process/system - Bite me. From the little guy.

    I guess being a squeaky wheel sometimes pay off is some grease. Speaking of which I still need to reply to the NTHSA e-mail I got awhile back with some survey thingy asking me about my filed complaint on this issue. Again, I plan to test drive the the car for a bit more just to make sure. But, I suppose if Toyota wanted me to speed up the process and you know, maybe, put in a good word or two back to the NHTSA in my response they can send me some grease at sjarea's vacation fund, PO Box Squeak Squeak......just kidding.

    Thanks to edmunds for hosting, moderating, etc. I may pop back in once to or twice to see what is happening here, but I am glad to say it seems like this is one thread I no longer need to following.
  • terceltomterceltom Posts: 1,017
    Really don't think it was an "us versus them" thing. If you're an unhappy Toyota owner they would never sell you another car would they? So I'm sure they were trying their utmost to try to make you a satisfied Toyota customer.
  • Yes I did have my steering computer changed and it gave no change at all. I had my car back to th dealer 5 attemps and 1 final inspection because I have filed complaints with the Attorney Generals Office here in Jersey. I had my hearing yesterday and before a trial the Attorney and field technical specialist from Toyota made an offer to settle with me, there 1st offer would exstend my warranty for bumber to bumber for 100,000 miles and make 2 payments for me, i declined and told them i need $3000 to put down to buy another car. We met at $2500 back to me so i can get out of this unsafe car that has major defects and mass recalls to come and possibly more deaths. :lemon:
  • terceltomterceltom Posts: 1,017
    Interesting, I guess they don't have too much confidence in their "fix" if all they could offer is to extend your warranty for your Corolla. How does that help your problem? On the other hand, not sure what deaths your referring to. I don't believe there are any more deaths with Toyota Corollas that any other new model car. It's just amazing how this EPS problem is so isolated. Some, like myself, have no problem whatsoever while others seem to have major problems.
  • The isolation of the problem isn't a big surprise. I see this all over the place with a variety of makes/models. For example, I've got a 2003 Infiniti G35. I see a bunch of owners complaining about an issue that causes the audio system not to work & the a/c to blow continuously (simultaneously). While I seem to have the exact same audio system, I've had zero issues, and neither have a few other owners that I know outside of Edmunds. Same thing we saw with the "sludge" issue a few years ago. I can't recall an issue that was so pervasive as to affect the majority, rather than the minority, of owners of a particular make/model.

    Need help navigating? kirstie_h@edmunds.com - or send a private message by clicking on my name.

  • terceltomterceltom Posts: 1,017
    Yea, good point! I guess there are some variables that can cause problems with some cars and not others of the same model.
  • backybacky Twin CitiesPosts: 18,630
    edited September 2010
    I can't recall an issue that was so pervasive as to affect the majority, rather than the minority, of owners of a particular make/model.

    Your use of the word "recall" was appropriate. Don't you recall all the recent recalls Toyota made, which certainly affected the majority of owners of particular makes/models? There have been many other examples of pervasive problems, e.g. Honda's recall of ALL Hondas and Acuras made between 1986-1991 for a seat belt problem; the recall of ALL VWs made between 1949-69 for a windshield wiper problem; GM's recall of ALL 1971-73 full-sized cars because the bodies tended to scrape the ground causing jammed steering; Ford's recall of ALL 1970-71 Fords, Lincolns, and Mercuries (safety belts); Ford's recall in 2005 and 2009 for 4.5 million vehicles (cruise control); and there's many other big recalls affecting all or most owners of a particular make/model.

    It happens.
  • terceltomterceltom Posts: 1,017
    edited September 2010
    But there is not a recall for the EPS steering issue and it certainly is not affecting the "majority" of "09"/"10" Corolla owners.
  • backybacky Twin CitiesPosts: 18,630
    That wasn't the point I was replying to.

    But since you brought it up... although there is no official recall for the EPS issue, there is a service action by Toyota to address it. How many cars are affected by that action by Toyota? Since it's not a recall, it's hard to know for sure.
  • I beg to differ. The recall publicly is in the works.....and if you call Toyota and state you have a problem keeping the car centered...and tell them your car meanders...they will or "should let you know about the EPS issue and that the modules are defective. Thats fact and I can testify to it. Toyota says they have a fix for the EPS issues and perhaps this is why its not in recall. I would gather things get recall status when the car is involved in accidents...but if not they just repair with the new module. :shades:
  • http://pressroom.toyota.com/pr/tms/toyota/document/2009VDIM_r.pdf

    Toyotas press room release! Call Toyota experience line
  • I guess I meant a recall issue, in which the majority of owners experienced symptoms or issues related to the recall. Yes, in MANY cases, the entirety of a model year for a particular make/model will be recalled for a potential issue. For example, I remember having had a minivan years ago, and all of those minivans were recalled for a potential rear door latch defect, and all of the rear door latches were replaced.

    However, the number of people who actually experienced any symptoms caused by the potential defect was quite low. Manufacturers recall vehicles often on speculation that a particular part *might* malfunction based on a statistically relevant sample size indicating that a problem exists (a practice with which I agree). I don't think for a moment that if Chrysler hadn't recalled all of the minivans for the rear door latch issue that a majority of Chrysler minivan owners would've had the rear door latch fail.

    That is what I meant by the "majority being affected" - while they may be part of a recall campaign, I still stand by my statement that I have yet to see a specific vehicle-related issue that is actually being experienced by a majority of owners.

    Need help navigating? kirstie_h@edmunds.com - or send a private message by clicking on my name.

  • terceltomterceltom Posts: 1,017
    The small number of owners affected by this supposed EPS problem is so minimal that you will never see a recall.
  • terceltomterceltom Posts: 1,017
    And the reason for posting this link about Lexus, Camry Hybrids and Highlander Hybrids is ? ? ? ? ? ?
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