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Toyota Corolla Electric-Assist Power Steering (EPS)

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Comments

  • amg1099amg1099 Posts: 14
    Wow, how can you work as a technician and not know anything that's happening to the car or cars that you're fixing? That seems to be odd, Terceltom??????? Yeah!!!!
  • terceltomterceltom Posts: 1,017
    First off, I didn't say they "don't know anything", lets not insult the auto techs. My point was if they haven't had an EPS problem or complaint in their dealerships yet, they aren't going to know about it. Again, what is there, less than 100 EPS complaints out of 400,000 cars sold? That's the real world though. Just tellin it like it is in the auto repair field. Honda, Toyota, GM, Subaru, etc., etc., etc. These guys aren't hung-up on the cars there fixin. To them it's a job. You know, punch in work eight hours, punch out, go home to the family. They couldn't care if their fixin Volkswagons or fixin Toyotas.
  • tomh54tomh54 Posts: 4
    I am not sure if there is a Nissan specific EPS thread. Our 2008 Sentra has the same issues discussed here. 23,000 miles with new tires and you are always fighting the steering. Around town it is extremely aggrivating to continually feel back pressure and bouncing in response to your every move. Generally it wants to fight towards center but is confused by minor wheel movement. At highway speeds it is scary, unstable and unsafe. Slight wheel movement during straight line freeway driving is always met with over compensation back towards center. You can feel the rear end whip when this occurs. The dealer says they have had no complaints. Hopefully there will be some adjustment or resolution soon.
  • dantzdantz Posts: 49
    Your post really belongs in the Nissan forum. I will say that what you're describing sounds very different from the feel of Toyota's EPS system, which generally lacks feedback and is somewhat reluctant to return to center. Regardless of its other issues, Toyota's EPS responds smoothly to a very light touch and never kicks back. Nobody here is "fighting" their steering. It sounds like Nissan may have dialed some feedback into their system, and in your case it may be a bit out of whack.

    If I were you I would try driving some other 2008 Sentras to see if they feel the same way (which I seriously doubt). Also, get one or two skilled independent drivers to test-drive your car. Then present both the dealer and Nissan with your independently verified results and convince them to fix your car.

    Have you already tried searching the Sentra forum for "steering"? I notice that there are some similar posts in the "New Sentra Owners' Experiences" forum. You should also run a Google search on Sentra Electric Power Steering. And I suggest you start your own thread in the Nissan Sentra forum.
  • terceltomterceltom Posts: 1,017
    Dantz, what your describing sounds like the old manual steering.
    "Feedback" and "returning to center" is something you would expect from the old manual steering of the past. I haven't felt "returning to center" since those old'en days.
  • pekelvrpekelvr Posts: 61
    what are you talking about? even though youre right about the Nissan thing---Im fighting my steering anytime im on a highway which is rarely im not trying to die or kill anyone else!
  • dantzdantz Posts: 49
    "Dantz, what your describing sounds like the old manual steering. "Feedback" and "returning to center" is something you would expect from the old manual steering of the past. I haven't felt "returning to center" since those old'en days."

    Ah yes, the good old days when cars actually used to go where we pointed them, back in the days of those (now hopelessly obsolete) mechanical/hydraulic components.

    Since we're getting historical (but verging on the hysterical), I've heard that the earliest vehicles were built entirely of protoplasm! Yes, these were actual biological units that had to be whipped in order to make them accelerate, and they had steering problems too! But on the plus side, they could find their way home on their own.
  • terceltomterceltom Posts: 1,017
    Gotta agree with you there. I had a "79" Corolla with manual steering and I just loved it. I felt every little bump in the road and it turned like a truck, but I really miss it. Talk about "return to center" in steering, wow. The tranny finally went at 179,000 abnd I sold it. Looking back now, I should have put another tranny in it and kept it.
  • terceltomterceltom Posts: 1,017
    Your crack'in me up! LOL . . . . . . Is your car really that bad or are you just embellishing a little ???????
  • dantzdantz Posts: 49
    pekelvr said: "what are you talking about? even though youre right about the Nissan thing---Im fighting my steering anytime im on a highway which is rarely im not trying to die or kill anyone else!"

    I think that tomh54 means something differently than you when he says he is "fighting the steering". Perhaps you're "fighting" to keep your car pointed the way you want it to go, but I doubt if you're actually fighting the wheel itself as it unexpectedly yanks and pulls all by itself, as tomh54 describes. He apparently feels that he's getting way too much steering feedback, whereas the Corolla EPS is so smooth and disconnected that it could almost be described as video-game steering. In fact, tomh54 would probably be very pleased with the feel of the Corolla's steering. Perhaps he should trade up!
  • terceltomterceltom Posts: 1,017
    edited April 2010
    I agree, actually there are many of us like tomh54 that are really impressed with the light touch of automotive steering. Toyota's EPS is so very smooth and so effortless it sounds like it would be a good fit for him. Kind of almost reminds me of those television commercials where the cars can actually back-up and park themselves. What an extreme it would be to now go back to my "79" Corolla with manual steering.
  • dantzdantz Posts: 49
    Well, if he decides to switch then you have to promise to find him a Corolla that will drive down the highway in a straight line, because I'm obviously the wrong guy for that job.
  • terceltomterceltom Posts: 1,017
    You know what, soon they won't need us as drivers anyway, the cars will drive themselves. Hel*, they practically steer themselves already LOL . . . . .
  • well i started my paper work with Consumer Affairs, Attorney Generals Office- Lemon Law and if i don't get this lemon returned soon i will hire an Attorney to process my claims of the 2010 Toyota Corolla S EPS Steering related safety issues. Or arbitration directly to Toyota Motor Corp. The 2009-2010 are unsafe to drive at least the 1 i bought with the EPS steering that wanders and hard to fight straight. I will not let my Chid or wife in this car at all. The people at my local Toyota service dept looked puzzled when i brought the steering issue to them as they said i was the 1st just like the other dealers are saying. We can't trust this greedy company with our loved ones as they don't care, just like they hid the gas pedal problems for 6 mths. What has to happen more people need to die? Do your self a favor you bought a new car and you have rights return these unsafe cars to Toyota. Never mind if you keep it the value of all Toyotas are declining fast i was told be another car dealer that my 2010 Toyota Corolla S auto with moon roof and blue tooth was worth around $10,000 i paid almost $20,000 after tax and tags and it only has 6225 miles on it. Lemon Law works up to 24,000 and 2 years from purchase date.
  • pekelvrpekelvr Posts: 61
    My 2010 Toyota Corolla S model has 3, 285 miles on it. At 1st when I tried to get out of my 2008 Corolla I went to Mazda and i fell in LOVE with the Mazda 3, it was gorgeous and it drove like a charm! BUT when I tried trading in my Toyota they offered me only $8,000 when I had it only for one year with roughly 25,000 miles on it and i paid $15,000 for it. I told Mazda that was crazy, oh and they also wanted me to put another 10% on top of my car. I refused to do it. I told the finance guy that I felt like it was a rip off that they cars have depreciated so rapidly over night.

    Thats when I went across the street and told the dealer where i got the car that i was scared to drive it, unknowing to me that the 2010 models have the same issue with EPS as the 2008 models they coerced me into a great deal on a 2010 model. I got a discount for Toyota "customer loyalty" the APR went from 17% to 1.6% and they kicked in maintenance for a year.

    I was happy but a few days later I had to get on the highway and my happiness turned to to sadness and fear!

    I wont drive on the highway unless I absolutely have to and if my grandson isnt in the car only. If he is in the car i have to go the long way. Ridiculous!!! to say the least,. Paying $20,000 and i cant take my Corolla on the highway. :lemon: :confuse: :blush: :P :mad:
  • thegraduatethegraduate Posts: 9,731
    Thats when I went across the street and told the dealer where i got the car that i was scared to drive it, unknowing to me that the 2010 models have the same issue with EPS as the 2008 models they coerced me into a great deal on a 2010 model.

    Well, you're wrong there, I'm afraid. 2008 Corollas did not have EPS at all.
  • terceltomterceltom Posts: 1,017
    Agree with you, If you got a lemon you deserve more then lemon juice!
  • zikzakzikzak Posts: 8
    I'd admire your fighting spirit. My daughters 2009 Corolla S has the same problem,only I believe it could be worse than how you describe your 2010 model. To make a long drawn out story short, my wife and daughter bought her Corolla without test driving it on the interstate. They only drove it around the dealership.
    When I drove the car to Jacksonville, Florida two days later, I first thought I had a flat or the alignment was way off. I could not believe how bad the Corolla drove and I was pissed this is (was) a brand new car. Again, to shorten all the stories, I've written to my Georgia US Senator and State Representative and complained about the entire issue. My request is to have "another official investigation" into Toyota's many problems and specifically their denial to having any power steering problems with the 2009/2010 Corollas. It seem the news media picked up on the power steering problems back in February 2010, although I've heard nothing since.
    Of course our dealership is no help at all and seems to go out of their way to avoid contact with us. I had the alignment checked at several Non-Toyota" car repair shops and they all say the alignment is set to correct factory specs. We also filed a claim and complaint with the National Highway Safety Board. I'll let you know what my response is from my US Senator & state rep. Good luck on your end and drive as safe as you can. Later
  • mnfmnf Posts: 404
    WOW i guess some of these Corollas must have a issues like yours the exception not the rule but just the same it must be frustrating . You had mentioned back in October that you were going to sell it as soon as possible. Did you not have any luck at getting rid of it.

    Hope you get some help...
  • barb13barb13 Posts: 7
    Toyota reps were here at my local dealer checking out my car last month. They were following up on my complaint about the EPS. I was driving my new 09 Corolla last year and it was swerving all over the place. They put 30 miles on my car during the check up and it involved a VP from Japan as well as a couple of guys from CA. The service manager said they were being really thorough when I questioned him about the added mileage on my car.

    When I was first contacted about Toyota wanting to test my car, I told the lady that the problem was resolved. But since I had filed with the NTSB, they were following up on each and every complaint. My problem was very improperly inflated tires and I never did a test drive either when I bought it from the dealer. I just drove it in the parking lot and couldn't control the car on the way home (1 hour away). The tire icon was lit on the dash board but I didn't know what it mean at the time. When I got home I called the maintenance dept and someone told me to check the tires. I found each tire reading a different psi and they were all well under what they were supposed to be at. The car was just delivered to the dealer and was never checked out. In fact, when I walked into the dealer parking lot the car was just unloaded. The salesman had said he had sent my car to the service dept and I had thought they would check everything out before I drove off. But they only cleaned it. It was my first buying experience and I have learned from it.

    I never did hear from the TMS people about the finding on my car. They sent me a survey which I filled out but that's it. I do like the EPS enjoy driving the car now. And I check my tire pressure at least once a month.

    Toyota Motor Service folks were following up on each complaint (as per the person who first contacted me).
  • terceltomterceltom Posts: 1,017
    Glad it all worked out for you. Perhaps your post might help to resolve some other's EPS problems.
  • zikzakzikzak Posts: 8
    My daughter wanted to try and sell her 2009 Corolla, but she would have been buried in debt and I was not willing to co-sign. This was the first car she bought on her own without my help...and she did not take my advise on test driving several manufactures. She test drove her Corolla around the block and bought it. The dealership took advange of her age and sold her a piece of crap. She is stuck with it for now. I suspect a Class-Action lawsuit over the steering sometime in the future.
  • terceltomterceltom Posts: 1,017
    What makes you feel like the Corolla is a piece of "crap" when it gets such high ratings from drivers and leading consumer magazines? With the small number of drivers having steering issues I wouldn't hold your breath for any kind of lawsuit. If she is unhappy with her purchase and can't adjust to the EPS steering characteristics, perhaps she should sell though.
  • thegraduatethegraduate Posts: 9,731
    What makes you feel like the Corolla is a piece of "crap" when it gets such high ratings from drivers and leading consumer magazines?

    Apparently, driving it. Regardless of what a magazine told you, if it looked like a duck to you, and quacked like a duck to you, would you not call it a duck? Until an article writer starts buying people cars, the final judgment lies with the one spending their money. Agreed, the Corolla has a long history of being boring but bulletproof, but this issue has lots of people talking about Toyota, and its not good press.
  • terceltomterceltom Posts: 1,017
    Okay, so if going to call it a "duck" instead of a piece of "crap" I'll go back to my original question for the poster. Why do you think your daughters new car is "duck"?
  • pekelvrpekelvr Posts: 61
    I hate to tell you and please don't take it wrong but her age had nothing to do with the taking advantage of---as Toyota has been taking advantage of all of us owners. I recommend anyone with the steering issue go to NHTSA and file their complaint and also retrieve and print the summary of the steering issues and NHTSAs response. Keep it in glove box. Especially in case a cop pulls you over or you get into and accident. It is important to have this or they may try to get you for erratic driving or worse a DUI/DWI.

    http://www-odi.nhtsa.dot.gov/ and....

    click on Defects and Recalls to retrieve/print summary report on NHTSA stance for the steering issue. Also you will need to prove it if you have to. Walk through the screens to enter make,year, model etc then make sure to select the check box beginning with "select this check box if you want to see a full summary output."

    The 1st summary is about the other issues, scroll down to see our issue, NHTSA action #PE10008.

    Should say---

    THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) HAS RECEIVED 168 OWNER COMPLAINTS WHICH ALLEGE EXPERIENCES WITH THE STEERING BECOMING UNRESPONSIVE OR LOOSE WHILE DRIVING AT HIGHWAY SPEEDS IN MODEL YEAR (MY) 2009 THROUGH 2010 TOYOTA COROLLA AND MATRIX VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING. OF THESE, 8 ALLEGE THAT THE CONDITION CAUSED OR CONTRIBUTED TO A CRASH, INCLUDING 7 MY 2009 VEHICLES AND 1 MY 2010. A PRELIMINARY EVALUATION HAS BEEN OPENED TO ASSESS THE FREQUENCY, SCOPE AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.

    etc.....

    keep in glove box, keep one at home where your significant other can have it in case tragedy happens and need to sue Toyota!!

    Last send copies over and over to your congressman until someone hears us! :mad: :lemon:
  • pekelvrpekelvr Posts: 61
    NHTSA Action Number: PE10008 NHTSA Recall Campaign Number: N/A

    Make: TOYOTA Model: COROLLA
    Manufacturer : TOYOTA MOTOR CORPORATION
    Year : 2010
    Component :
    STEERING

    Date Investigation Opened : February 18, 2010
    Date Investigation Closed : Open
    Summary:
    THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) HAS RECEIVED 168 OWNER COMPLAINTS WHICH ALLEGE EXPERIENCES WITH THE STEERING BECOMING UNRESPONSIVE OR LOOSE WHILE DRIVING AT HIGHWAY SPEEDS IN MODEL YEAR (MY) 2009 THROUGH 2010 TOYOTA COROLLA AND MATRIX VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING. OF THESE, 8 ALLEGE THAT THE CONDITION CAUSED OR CONTRIBUTED TO A CRASH, INCLUDING 7 MY 2009 VEHICLES AND 1 MY 2010. A PRELIMINARY EVALUATION HAS BEEN OPENED TO ASSESS THE FREQUENCY, SCOPE AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.


    link title
  • terceltomterceltom Posts: 1,017
    edited April 2010
    "Toyota has been taking advantage of all of us owners"

    Not! How can you make such a blanket statement when there are hundreds of thousands of happy 2009 and 2010 Corolla owners who feel that Toyota has served them well and sold them a tremendous car? Maybe 168 of you think that Toyota is not giving you a fair shake but "ALL", really!
  • Kirstie_HKirstie_H Posts: 10,867
    edited April 2010
    Yes, it seems a vast overstatement. Additionally, it seems pointless to ask other owners to write and call their congressmen over an issue reported by 168 other people - not one they've personally experienced, but one they have heard that others have experienced. I have no way of knowing whether the reports are valid, and unless I'm mistaken, neither does NHTSA at this point - they are simply taking reports and opening an investigation, but have not verified them (thus the word "allege" sprinkled liberally throughout the report).

    Also, it's quite a bit of hyperbole to suggest that this problem could lead to a person being charged with a DUI/DWI, given the near impossibility of such a charge being made with no substantiating evidence.

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