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My mother in law was involved in a Altima fire on the highway. She did not survive. Does anyone know who to contact about this? We cannot figure out why this is not a bigger issue than it is. No one seems to care.
I'm really sorry to hear about your mother-in-law. That's awful.
If you haven't already, please make sure to report this incident to the NHTSA at www.safercar.gov. They're the only agency authorized to conduct an investigation and recommend recall if warranted.
Since your situation is personal, you might get more immediate action by hiring an attorney, who can hire and investigator to help determine the cause of the fire.
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