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Isuzu Rodeo Frame Rust

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Comments

  • This sounds much too familiar. Almost identical to my situtation, I find it ridiculous that Isuzu is saying that these frames are 'repairable' when you can put your finger through the metal on a frame that is only 9 years old!!! How is it safe and responsible to put a bracket on a rotten frame?? They are telling me they will give me $1500 which is what it would cost them to put the brackets on my truck.....which would still not be driveable due to the corrosion on the rest of the frame that their so called 'recall' does not cover.....I am wondering why the NHTSA is not forcing Isuzu to recall the entire frame and not just a portion of it as the rest of the frame is guaranteed to break and cause more accidents and/or deaths....doesn't seem right. Isuzu should step up and at least give people the current market value of these trucks.....I had to buy a new vehicle, even though I had a perfectly good truck with no other problems, with the expection of the frame!
  • I spoke to another person at owner support, he said Isuzu will not give you money and the car back, but the money is so that they dont have to put the kit in. I understand that, but even if the car was squashed for scrap, isnt there value.... I had interest on craigs list in some of the parts before I heard about the recall and removed the ad. I think They should let us have the car back or pay fair market value. I am not even talking about book value but $1500 isnt going to cut it. I had figured $2500 would be fair knowing that they are not looking for us to buy cars from them ever again. I can easily get the rest of the money out of mine by parting it out. But it sounds like they are only going to pay what they pay and thats it.
    It's sad that this is what I had waited for ? after being told in october they would buy it back at "fair market value" if it was not repairable ?
    Maybe he thought I had a pasport in october ?
    total pita... :mad:
  • If you call and tell isuzu you are afraid to drive it that far, they will pick it up with a flat bed.
    fyi
  • I would like Honda to buy back my Passport for what we paid for it...the ridiculous amount of $28,000 brand new back in 1998. Of course, we were getting a HONDA (so we thought) 4 wheel drive, all options, excellent reviews back then. We have had issues over the years, 4 fuel pumps, alternator x 2, brand new wheel blow out at 200 miles (we had to pay for the replacement), poor seat belts, but that is all over a 12 year period...almost 13 as we purchased it in March of 1998.
    Going to call the dealer we purchased it from and get my appointment set up...I will keep you informed. As mine is drivable due to the frame swap, I am hoping I don't get jerked around. Keep you posted! Unfortunately, the ABS and air bag lights have remained on, despite being to a garage to reset the codes. Hopefully, Honda will do that for us at no charge.
    Too bad they won't reimburse us for medical bills. The tranny and engine fell on my son's hand/thumb during the frame swap process, and he ended up with 3 surgeries, 6 pins and wire wrapped around the remaining bones. 50% loss of his thumb movement (of course, on first glance, they were going to amputate). He had such a bad crush injury that the bones shattered into unusable splinters. $29,000 medical bills. We were fortunate that the Hand Center in Louisville is only 20 minutes away, otherwise the outcome would have been drastically difference and much much worse. Thank goodness for insurance, but still, it cost us around $10,000. Wish we never replaced the frame. I would have loved to have the Passport towed in to Honda and stood there to see what they thought of the frame that has been denied as being as issue for 2 years now. Of course, I was the first to complain (ha ha ha ha!), and they had not hear of any complaints before or after mine (another ha ha).
  • knp412knp412 Posts: 17
    I was just offered 1500.00 when I got in the accident it was listed in kelly blue book as 6500 to 7500. This is crap I would like to start a Class action lawsuit . Anyone would like to join please respond the more people we get the more they will have to give in and give us at least 6000.00 or more . I figure there is about 3000 to 8000 people in the same boat as us.
  • Actually, 144,000 were included in the original recall, that was the original #. Later figure was approx. 188,000 affected vehicles, so you are talking about a lot of people.
    I think a class action law suit would be a great idea...but what lawyer or law firm wants to take on a corporation as big as Honda America? Would be great if we could find one. Toyota bought back the Tacomas affected by the same frame rust issue (manufactured both our frames and the Tacoma frames), can't understand why Honda won't do the same. Of course, they put their badge on an Isuzu, it never was a Honda.
  • knp412knp412 Posts: 17
    Toyota owns part of Isuzu This vehicles were all assembled in South Carolina
    but the parts were made in Japan and China. I think we could find a good lawyer if we all sign up together and/or get NHTSA to go after the real issue here of a rotten frame not rear brackets. I have spoken with Derek from NHTSA many times He was supposed to call me today . I think if we push the issue they may go after the frame instead of the brackets thats not was not the whole issue here.
  • jmcd2jmcd2 Posts: 4
    My son was driving my 2001 Rodeo to school and called to tell me that something was seriously wrong. When I had it towed to my mechanic the frame cracked as they were putting in on the flatbed. Mechanic stated car is a total loss. My vehicle was towed to a dealer the day the recall letter came in the mail. I was told that the bracket will not fix my damage. I have been back and forth betweeen Isuzu and dealer as Isuzu claims they have no record of the reports or photos from the dealer. Have not been given an offer as yet but I worked in insurance for twenty one years and I had an appraiser give me the fair market value for my vehicle. They said it was worth 5,500. I will not accept less than that and feel they should pay loss of use. I was going to contact an attorney if they offer less but would be interested in a class action law suit. Also talked to NHTSA and so far the frame is not part of the recall. Can't understand why if this many people are affected. Everyone needs to contact NHTSA.
  • I put in a new case/claim with the NHTSA the other day for the entire frame rot, as this bracket nonsense is not right! How can they tell me that they can put the brackets on my rotten truck frame and fulfill their 'recall' obligation, however, your truck will still not be drivable or safe???? Really! The NHTSA needs to step in here and force Isuzu and Honda to do the right thing and make this right for people who are out a perfectly good vehicle other than this....and where forced to buy a new vehicle.
  • madinmassmadinmass Posts: 11
    edited January 2011
    I have had my Rodeo for 9 years, I bought it brand new 12/01. Six months ago it needed some repairs, and prior to doing the repair, I asked the service dept to look at the frame before I spent the $400.00 on the engine. I was told the frame looked okay and they proceeded with the work. Now I am wondering if they really had a good look at the frame! I took my Rodeo in for the recall inspection, and was told that the frame was totally corroded. Now I am in the middle of a battle that I never could have imagined. I have had it with Isuzu and their tactics. Friday my Rodeo was not repairable and I was told I would receive an offer on Monday. Monday comes and I get a call and wouldn't you know..... a second look at the photos and my Rodeo can be repaired under the recall, but the frame is so corroded that the service manager at the dealership doesn't think he will be able to lift it up to do the repair and even if I have it repaired it will be unsafe and will not pass inspection. Furthermore, I have to sign a release stating that I know the vehicle is unsafe and should not be driven. I told Isuzu that I could not believe they would even suggest that my vehicle could be repaired, their response....the recall is for the brackets not for the frame, well if the frame is so corroded, why would you try to attach brackets to it! Isuzu is well aware of this and offered me $1500.00 (the cost of the repair) if I chose to forgo their recall remedy. I will not accept the money and I am not going to let Isuzu off the hook. If they want my car off the road, they will pay me what my car is worth! I have written a letter of complaint to the NHTSA and to the State Attorney General. Hopefully, the recall will be revisited and amended to included the entire frame. I told the dealer to go ahead with the repair. I'm ready to play their game!
  • I cannot tell you how mad I am at the manipulation of words in the letter to exclude the word "frame". instead they choose the word "area " .... area of what ?.... the frame ? Exactly where is the bracket ? is it replacing the current bracket ? or the link on the axle ? no ... ? hmmmm ? is it to reinforce the link to bracket attachment ? well no that seems to still be attached real well.... this is so clearly the frame that is the issue, however alot of the complaints were posted under suspension components ! everyone needs to post this as a structural frame issue. I beleive we are being shown how our legal system works at the moment. I cannot afford a layer or I would be all over it.... they should hope the next lottery jackpot winner is not one of us ! I too am ready to play the game. I need to know how to contact someone in NH that can help... noone seems to reply to my messages or returns my calls ? I too feel we have an open and shut case. Any judge can look at a small number of these to see that even with the potion they are putting on.... I am not an idiot... I looked this car over well... the issue is not something that is visible on the outside Even after it broke, the welder that looked at mine said " no problem " He thought it would be easy.... after a few minutes of tapping around with a hammer the frame now looks like swiss cheese ! I watched and also demonstrated the integrity of the frame and how easily what appears to be solid falls apart before your eyes !
    I have been on the phone several times and would like to just take the $1500 but I feel that they are not going to be able to secue the link to the frame.... I have not given the go ahead yet. I am in if anyone needs more pictures or a statement... or witness.... I may go down and make a video of my frame and the "area" the recall is speaking of... because the bracket is not the issue ! :mad:
  • From what I understand, and I could be wrong, but if a garage or a mechanic knowingly releases an unsafe vehicle back to the owner, and an accident occurs, that garage or mechanic is liable. So don't sign anything stating you know the vehicle is unsafe...they are just covering their butts and trying to get around a federal law, which is illegal. There is no way that brackets on these rusted frames are going to make it safe. There is NO GOOD METAL to braze or weld any type of bracket to. The rust has not been caused by salt on the roads, the rust stated inside the frame and worked its way out. I know, because when we did our frame swap, it was very obvious by the flaking off of the layers of metal. The inside of the frame was worse than what was visible on the outside of the frame. It flakes off in huge pieces, layers, if you would, and crumbles into metallic dust. So don't let them try and talk you into anything. They know this, and the offer they are giving to everyone is ridiculous. Honda and Isuzu know that they should do the right thing, but by offering a small amount of money, they are hoping to appease the buyers and make us all go away. Guess what, we are not going away. I have been after Honda about this since January of '09. I still haven't gone away. Honda and Isuzu should offer each owner what the Kelley blue book value of the vehicle is, that is the right thing to do. Will they? Not unless we all continue to call and complaint and push this forward. We all are hoping for a class action law suit, but again, where do we begin and how do we get a lawyer? We are 144,000-188,000 strong, enough affected owners to warrant a class action law suit, and make ourselves heard... I have contacted a few lawyers in Louisville, no one wants to take on Honda America. WE NEED A LAWYER WITH A BACKBONE, who is willing to go to battle for us. We are the ones who stand to lose something. We have lost something, our vehicles, and our faith in Honda and Isuzu. We bought these vehicles in good faith, at a large price tag, and now they are worthless because Isuzu wasn't smart enough to chose a reliable supplier of frames.
  • One more thing, the rear coils of our rusted out frame went through the frame into the body of the Passport, due to rust, of course. There is more danger here than just the trailing arms rusting off. Even if you have a vehicle that has a trailing arm that can be repaired, have the coil area checked too...
  • can i get help my frame keeps breaking i keep weilding it iam on disabitly i love my redeo
  • Have you filed with Isuzu? And have you received your letter in the mail concerning the recall?
    You need to file with Isuzu and NHTSA concerning your vehicle, and once you get your recall letter, take it to your local dealer who handles Isuzu's. Take your receipts for the welding, you probably will get reimbursed, good luck!
  • madinmassmadinmass Posts: 11
    edited January 2011
    Went out and brought a replacement vehicle this week. Now I don't just want book value, I want what the used vehicle cost me plus sales tax, registration and title! I also filed a complaint with the Attorney Generals office and on Wednesday received a letter that my complaint had been received and would be forwarded to the local office. Friday I received a call from my local office, was assigned a case number and asked to forwarded a copy of the recall and the name of the dealership who inspected and is doing the repair. Will see what happens. The more federal, state, and local agencies we get involved the more pressure will be put on Isuzu to get all of these unsafe vehicles of the road. Every time I see an Isuzu Rodeo on the road or in a parking lot I cringe, hoping the owners are taking the recall seriously! Hope to have some encouraging news next week!
  • knp412knp412 Posts: 17
    What state are you in because I have been trying to get a hold of Maine Attorney General and cant get them to talk to me. I was told by Micheal B
    at Isuzu in the ca office That he inspected my Rodeo by pictures set to him by the dealer and my isuzu could be fixed with the brackets and would be ok I told him to take his family on a test drive for a few months after it is fixed
    the whole frame is rotted out I had one auto body shop refuse to put it up on the lift.
  • marinesmommarinesmom Posts: 15
    edited January 2011
    Ok so I call about my car this morning and was told that they sent an email to Isuzu consumer affairs to come look at how bad my car was rusted and that they never showed up. And he told me to call them and tell them that my car was taking up room on the lot and they needed to let me know what was going on.

    So I call Isuzu consumer affairs and talk to a guy named Jim. I asked for his full name but he would only give me his first name. So I tell him what I was told about my vehicle and he asked me to stay on the line while he called the mechanic that has my car. After he comes back online he tell me that he told the mechanic to go back outside to see if the trailining arm on my car can be repaired. I told him the machanic already said it was rusted so bad he refused to fix it! So Jim proceeds to tell me that he chewed the machanic out for telling me this! Because the recall only covers the trailing arm not the frame! I said it can't be fixed! I've had 4 other mechanics look at it! Then Jim says to me you need to watch what you say because you would be suprised how many we have fixed and it worked out great! WTH??? He said let's give him a chance to look at it again first then we will go from there!Because the mechanic was confused about the recall! Ohhhh ok so this Jim yells at this mechanic for telling me the truth! And is making him go back outside to try and preform a miracle!

    ok so I'm thinking they will fix it as it is, I will get it back and it will sit in my driveway for another year! Because I will fight them on this! I will not drive this death trap! Class action law suit coming! Stay tuned!
  • American Isuzu Motors, Inc.
    Owner Relations Department
    13340 183rd Street
    Cerritos, CA 90702-6007
    Toll free: 1-800-255-6727
    Fax: 562-229-5455
    E-mail: info@isuzu.com
    Web site: www.isuzu.com

    This is where I called and talked to Jim
  • jmcd2jmcd2 Posts: 4
    I have filed a new complaint on line with NHTSA and safercar.org regarding the fact that the frame is the issue and should be part of the recall. I was told by Jim at Isuzu that they just received the report for my vehicle and it has been sent up for review and I will be hearing from them soon. I had called them several times and they claimed they did not have any reports on my vehicle even though the dealership assured me that they emailed the reports some time ago. If the offer is not satisfactory I have found on the internet that I can file on line with the PA attorney general. Everyone needs to file complaints with NHTSA, their attorney general and safercar.org.
  • I will forward this thread to a lawyer I know that may take the case. My 2000 passport is waiting for rust repair parts at the dealer. it is considered a STAGE 4 in terms of rust severity. Does anyone know what STAGE 4 means? It will need to go to the body shop. They won't have parts til end of Feb. One thought I have today is if the car sits for two months in the cold without being driven the brakes will lock up and who should pay for those repairs? Here is a crazy thing, I took the car in around Dec. 22nd and they looked at and said the rust was minimal and all they needed to do was put some plastic plugs in place and spray some rust inhibitive. Then when the plugs came in I took it back and this time the car has lots of rust! and is STAGE 4!. Smells like a cover up or screw up is still going on. I want to see the work done to make sure the car is safe. I am a degreed mechanical engineer and can speak to structural concerns of a rusted frame.
  • Theses are the Recalls Documents, straight from the NHTSA site. The link is listed below...

    Search Results: Total items: 16
    Name Description Size (KB)
    RCONL-10V436-9090.pdf Owner Notification Letter(Part 577) - Honda's notice to owners of vehicle more that 10 years old 234
    RCMN-10V436-0099.pdf Isuzu - Manufacturer Notices(to Dealers,etc) 764
    RCRIT-10V436-0099.pdf Isuzu - Remedy Instructions and TSB 1426
    RCMN-10V436-1234.pdf Honda's Manufacturer Notices(to Dealers,etc) 16
    RCRIT-10V436-1234.pdf Honda's Remedy Instructions and TSB 2318
    RCONL-10V436-1234.pdf Honda's Owner Notification Letter(Part 577) 21
    RCONL-10V436-7789.pdf Owner Notification Letter(Part 577) 76
    RCRIT-10V436-0234.pdf Remedy Instructions and TSB 2343
    RCMN-10V436-3456.pdf Manufacturer Notices(to Dealers,etc) - Honda - October 26, 2010 28
    RCRIT-10V436-3495.pdf Remedy Instructions and TSB - Honda's pre-recall inspection 118
    RCORRD-10V436-8744.pdf Vin Range Vehicles 46
    RCDNN-10V436-2927.pdf Amended Defect Notice(Part 573) 44
    RCMN-10V436-2671.pdf Manufacturer Notices(to Dealers,etc) 233
    RCMN-10V436-4814.pdf Honda Manufacturer Notices(to Dealers,etc) 16
    RCAK-10V436-9651.pdf Recall Acknowledgement 31
    RCDNN-10V436-5281.pdf Defect Notice(Part 573) 379

    These pdf files are very interesting, and do include photo repairs from stage 1 - stage 4, although of interest, the vehicles shown being repaired are no where near what our vehicles are as far as stages of rust.
    Click on the following link or copy and paste, and it will take you to the above pdf files, from NHTSA.

    http://www-odi.nhtsa.dot.gov/acms/documentList.do?docId=10V436&docType=RCL&fromP- ublic=true

    So, copy and paste and read everything...M
  • I also contacted a lawyer this morning. I'm waiting to hear back from them. I also added a link so they can see what a strong case we have here.
  • I don't know about everyone else, but my truck is considered a stage 4 repair...and if they think that will work on these rotten frames they are sadly mistaken. If they are going through all the trouble of lifting the body and all of that why not just replace the entire frame....would that not be a better option and probably around the same cost??? I would accept a new frame.....in light of this nonsense repair. There is nothing for them to drill into or attach any bolt too...hell, they could simply push thier finger through the frame why bother drilling! lol
  • Massachusetts. I was contacted by the local office on Friday, they requested a copy of the recall notice, who I had been dealing with at Isuzu and the dealership name and telephone number. It will be interesting to see what happens.
  • Thanks for posting the link. Interesting reading. Will print those and
    forward them to the Mass Attorney Generals office, too.
  • I think that is what is so infuriating, I loved that Rodeo. It was a work horse. Great in the snow and ice. Wonderful at the beach. I was not looking for a new vehicle and even though it had over 100,000 miles on it I had no plans of replacing it! Now I have a great looking vehicle with a frame that is self destructing!! Why would Isuzu even consider drilling and attaching anything to it? Isuzu has to realize the scope of the problem and the potential for deadly accidents, especially when a gas tank is one bump from falling onto the highway. Time to "cowboy up" Isuzu and take responsibility for installing substandard frames on your Rodeo's :mad:
  • drt7drt7 Posts: 1
    I don't know if you are aware of the Isuzu recall. It covers your year. You should have received a recall letter. In all likelihood you will get the response I got from "customer service" in CA. Basically we will fix the rear where it separated from the body but nothing else so to hell with you idf you die because we knowingly sent you out on the highway with a rusted out frame front to back nd we know it. To bad for you is the attitude. They refused to give me any one or phone number to call in Isuzu organization as I have been told I'm no safer after the fix than before. It is a death trap eitherway. I graged my isuzu 12 years I have owbned it. It could easily be mistaken for brand new from the outside but with <61K miles the frame which should last 20+ years to say the least is fully rotted. I am expected to scrap my vehicle or risk my life. I also am hoping a hungry class action lawyer will step in and take this case because a large number of people are getting screwed and will support the case with solid documentation.
  • jsabojsabo Posts: 2
    Ok! Here comes my story.
    Took 1999 Rodeo LS to Peters of Nashua. It is a "Stage 4". I knew it. I've done work on a frame of the car over the past 2 years. My 1966 Mustang frame, that I've restored 7 years ago, looked 1000 times better!!!!!
    Frame is decomposing!!!! You cannot weld to rust - simple as that.
    I don't think that we are going to get much out of Isuzu unless somebody will get killed in their truck, God forbid.
    If nothing else, I feel obligated to get Isuzu out of the US completely. If all of us join our efforts in putting Isuzu out of business that would be satisfactory to me.
  • if you find out if it dose cover the whole frame can you please let me no my redeo s runs real good just my frame my email is fordford_f150@yahoo.com
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