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Isuzu Rodeo Frame Rust

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  • I have a 95 with the same issue's i
  • I have a 95 rodeo with 117K miles got it 2yrs ago and thought I got a good deal still do seeing I got it for 1400 I frist sew the rot fixing my right side rear tire so I looked around the back end was bad but with a car this old and living in NYC (are steets suck thanks mayor mike) I thought it was just my car over the past 3 months my back bamper has fallen off and now I keep feeling my back end shift to the right. I found this forum looking to see if my engine woulf fit a 02 rodeo that I found (but haven't bought) on CL with a blown engine glad I found it I think I'll just look for something else as for my rodeo you all have show me that it is unsafe to drive and I thank you isuzu really needs to put a recall on this model :lemon:
  • jault1jault1 Posts: 1
    I too filed a second claim for frame rust. We need to all go back to the beginning and file a new complaint with https://www-odi.nhtsa.dot.gov/ivoq/ pointing out the frame rust and not the suspension link and how the recall is not fixing the problem in many cases.
  • Mine has been verbally verified as a category 5. As my rodeo is in impound, gas tank off, awaiting the junk yard due to the one foot hole inside the frame i am told that isuzu will contact me in a week or so after their final investigation. Until then what am i supposed to do? No rental cars are given, no compensation in sight... Last i knew I took car of my car and it was taken by them... They are not held responsible for me keeping my job? I understand the recall, but toyota (Tacoma) and ford (minivans) were recalled as well, and during the waiting period they provided rentals. Isuzu is exempt from this? This is where we need the class action suit...
  • jsabojsabo Posts: 2
    Stage 4 rusted frame. Isuzu got pictures from the Isuzu Certified Service Center more than a week ago but they didn't get back to me with "results of their review". They don't even give you a time frame. Looks like they don't know what to do and they are giving everybody the same crap: "We have so many "HAPPY" customers, you just the "ONLY ONE" that is unhappy. Does that sound familiar?
    So, how many NOT SO HAPPY people are out there?
    I am one.
  • It is all a joke. I was on the phone with them yesterday - on hold 1.5 hours...after 1 hour earlier in the day - for a fax they lost - x 3! We had our car fixed two years ago when they told me I was the only one with a rust issue and our car was 6 months out of frame warranty...just a joke - on me! We are trying to get our money back and they are jerking us around - been back to dealership twice...I won't tell you what they said about Isuzu...none of it is good - the repair job - recall fix is a joke.
  • I was able to contact a higher authority in the Isuzu USA corp. He had absolutley NO more info than the customer support managers that say they are processing our claims yet have no other answers. I called them out, told them our shared opinion that they had no idea what to do about the category 4 and 5 recalls, and asked again about rental compensation... That is not going to happen unless a third party mandates it. The gentleman at corporate told me the dealership had no right to retain my vehicle. Liability isn't an issue with these people? I'm glad the dealership kept it, the frame was totally rotten!
  • Honda here in northeast Ohio is paying for a rental for 6-8 weeks the repairs on my stage 4 rust will take. Let Isuzu know that.
  • rustpilerustpile Posts: 1
    edited January 2011
    I just received the most insulting offer of $1538.00 for my one owner well kept always maintained 2001 Rodeo(133,000m). This has me furious that Izuzu would not offer me the PRE-recall market value of my vehicle. They want you to believe that the value of your vehicle is only worth the frame channel they hoped to repair it with, now they want to recoup the cost of that channel by offerring you just $1500. In truth they get the cost of their repair bracket back and you get NOTHING! I have filed a complaint with the Federal Trade Commission (www.ftc.gov), and I hope everyone else does too. It's not our fault these Izuzu Rodeos have a structure issue on otherwise perfectly good vehicles and WE should not have to accept the unsatisfactory buyout Izuzu has offerred. FTC Complaints file NOW! Thank you in advance of whats right.
  • Well I spoke to Jim at Isuzu today and after the 4th time faxing it he received my fax of my bill of sale. The paper I faxed him was my original bill of sale from the used car dealer I purchased it from on 2/24/2010 at a price of 4895.00. My rodeo looked fine underneath until they tried to attach something to the frame the only thing holding it together was paint. I had already received the 1500.00 offer and told them to go get stuffed. I hope this works out good some how. :lemon:
  • Was just offered $1700 for my 2001 w/80,000 miles. One vehicle owner, no other problems except the frame is totally useless. Told the guy I spoke with that when the driver's side bracket broke & it pulled me off the road, I felt fortunate that the passenger's side didn't break to pull me into oncoming traffic. He said....What's your point? Not friendly at all. I "took" the offer....he said to fax title & registration & someone would meet me at the dealership with paperwork for me to sign and a check.
    Should I hold off? I'm not desparate for the money, though it would be nice, and feel like maybe I should hold off to see how all this blows over.
  • knp412knp412 Posts: 17
    Do not sign off on this there are about 150,000 to 200,000 other people in the same boat We need to fight this together the more people we have the better off we will be
  • they should go back further because my 97 has serious rear end frame rust along with the front bumper
  • I too have been communicating with that particular person from Isuzu, i'm thinking there are three yahoos working there answering these phones. Making some great joke of us all. Placing bets on which one of us goes postal on them in their little shack. I have faxed my registration, bill of sale, and some major engine repairs (such as a new one bought and installed only two years ago). What at first sounded like i would receive an instant offer upon faxing these documents has now become another unknown amount of time before a decision is made. I won't take less than $4000. Anything short of that is an insult beyond belief. We need to find a law firm that will take this case as a class action. There already is one for our bad motors. I say we band up and find a lawyer to take this case and put it to them! Let this forum know if anyone finds such a law firm.
  • jmcd2jmcd2 Posts: 4
    Do not take the offer. I was just offered 3000 due to the fact tha my frame is cracked. Seems like the amount is rising. PLEASE file claims with NHTSA, safercar.org and the FTC. I contacted our local news station that had done a report on this problem and they want to do a follow up since they have received multiple complaints. Contact me if you are in the Pittsburgh area.
  • They offered me the same insulting offer, I refused it....I have filed complaintes with BBB, the NYS attorney generals office, NHTSA, my local news station, and I will go now and file with the FTC. This is ridiculous that no one is stepping in and helping all of us with this....and the NHTSA is not even returning calls or emails now....I am also the original owner of my 2001 Rodeo with only 121,000 miles....this is a joke!
  • I am from the Pittsburgh area, Latrobe. I had my part of my frame welded last June because it would not pass inspection, cost me 1500. Also had the bracket replaced before the recall last fall because it cracked. I know there is more rusting but I cant go without a car and the dealership is too far away for me to work out a time frame. I don't know what to do.
  • They don't care how much rust is on the rest of the frame....they are only covering the 'bracket'. I have been told even if they do the repair on my truck it will still not pass inspection and will not be safe to drive because of the extensive frame rust on the rest of the frame....but they will not cover it or fix it...and say they don't care! Everyone needs to file with the NHTSA for the entire frame rust...not just the lower link. I talked to a guy at the NHTSA yesterday and he told me there were only 140 cases open with them for the 2001 Rodeo's....I know there are more out there....if more people don't file we won't get a recall because they won't open a defect investigation until there are more complaints!

    PLEASE everyone go and file a complaint with the NHTSA!

    On an even more ridiculous note....my dealer said they are going to start charging me storage fees if I don't let them make the fix or tow it back to my house.....this is so ridiculous...thanks for caring and taking care of your customers guys!....Of course they had no problem taking my 25K when I bought it new....but now could careless about us!
  • Excessive corrosion is a STRUCTURE problem, so when filing a complaint with the NHTSA please make sure to file under STRUCTURE: FRAME. All of us who are affected by this should take the time to file a complaint :( We need to get all of these unsafe vehicles off of the road!
  • knp412knp412 Posts: 17
    I filed a claim with everyone I could thing of. The NHTSA,BBB,FTC and Maine Attorney general . Is there anymore places to file a claim ? Im trying to see if a lawyer would get involved . If worst comes to worst I will have to file a small claims court order and get the maine max of 6500.00 better than 1500.00 .
  • Hi, I'm new on here, I'm from NJ, have a 2001 Rodeo and now I'm afraid to drive it after reading all these posts! The metal shield around my gas tank has completely rotted off and I haven't taken it in yet for the repair on the bracket. Should I take it to my mechanic to see just how much rust is really under there and if the frame is rotted, what is my next course of action? Filing a complaint? I've tried to call Isuzu to ask some questions but the line is always busy. I think they leave the phone off the hook lol This is all new to me, so I'm really not sure what to do. Like everyone else's, the body itself is in good shape.
  • knp412knp412 Posts: 17
    Just put a claim in with NHTSA .com Tell them that your gas tank is effected
    and the frame is bad. Put a claim in to the NJ attroney General and put a claim
    in with the FTC.gov and also put a claim in with the Isuzu corp try these numbers 1800-255-6727 and 1-714-935-9300. Then its a waiting game.
  • knp412knp412 Posts: 17
    2000 - 2002 Models

    Isuzu's 10-Year/120,000-Mile Powertrain Limited Warranty
    Isuzu's commitment to your satisfaction doesn't end when you left the dealership.

    3-Year/50,000-Mile Basic Limited Warranty
    The Isuzu vehicles' natural defenses extend to a Basic Limited Warranty that is worthy of note. It lasts for 3 years or 50,000 miles with no deductible. Isuzu's robust powertrain coverage, teamed with this impressive protection, are man's best chance against the onset of worry warts and general gloom.

    5-Year/60,000-Mile Roadside Assistance:
    A most remarkable offering is Isuzu's 24-hour Roadside Assistance. A dead battery, a flat tire or the absence of fuel can all be remedied with a simple phone call. Over 12,500 facilities nationwide are available every day of the year for the first 5 years or 60,000 miles you own your vehicle. Just call the toll-free number (800) 444-0303 and we're there ASAP.

    6-Year/100,000-Mile Perforation From Corrosion Limited Warranty
    Isuzu vehicles excel in a plethora of extreme conditions. Scouring salt air. Blistering desert heat. Corroding winter muck. No matter how abrasive the environment, you can feel confident your Isuzu vehicle will hold up. And to be sure, it's covered for 6 years or 100,000 miles against perforation from corrosion.

    Protection Plan
    The Protection Plan extended service contract provides peace of mind when the Basic Limited Warranty expires, with low-cost coverage for up to 10 years or 120,000 miles.

    See your warranty information booklet for warranty details.

    I have seen alot of warrantys from other car companies and none of them put this is their warrantys Seems to me like they know after 6 years they would have corrosion issues. Very suspicious.
  • I have been following these posts after an incident with my oldest daughters 2001 Rodeo. She was in route on I-95 in Boston area when she lost control of the car. It swerved and pulled violently to the right. She pulled over looked at the car and found a completely rusted out and broken frame. The outside of the car still looked real good. Luckily no one was injured. I had it towed to a nearby salvage yard. The ironic thing is my other daughter has a 2001 rodeo too. After the first one I did a thorough inspection and found a 12 inch long rusted out whole in the frame. The car has only 88,000 miles on it and is mint from the outside.

    My headaches have started with this joke of a recall. The car was towed to a dealer 2 months ago and still sits there today. Nothing in the form of a safer car has transpired. After calling Isuzu customer contempt department and discussing with them this situation, I am too convinced they just plain don't care.

    I have filed 2 complaints with the NHTSA and I am now working on a complaint to our CT State Attorney generals office. Along with the complaint I will submit pictures of this very dangerous and unsafe vehicle with 2 new shiny brackets which is all this joke of a recall is doing for us.

    We need to all get the message out, I am considering calling our local TV station about this dangerous situation. May I just add how thankful I am to all of those who have been posting here with contact information and support. I do believe if enough people make it clear that this recall needs to be widened to correct these inferior frames it will happen.

    Good luck to all.

    Frustrated in CT
  • Hi everyone,
    I'm glad I found this site- I also have a 2001 Isuzu Rodeo. It is in the Allentown service center right now. I received a call yesterday saying that it has been repaired, using a small rear suspension bracket, and that I have a stage three situation, with the highest being a stage four- not reassuring at all. He then proceeded to tell me the wonderful news that my entire frame is rusted and the right front has a hole in it where he can put his fist through! the wheel bearings are also loose, and said he does not recommend driving this vehicle, that it is unsafe, also stating that it will not pass inspection and does not believe it will be repairable.

    After speaking with a manager at isuzu 2 days ago, (couldn't believe I got through) he told me that only half of a percent of the vehicles out there are affected to the point of no repair, but he was only speaking about what the recall covers- the rear part of the frame. I asked him specifically about a remedy if my truck happens to fall into that half percent. He said he could not give me exact information, as each case is different. I then asked about a replacement vehicle or fair book value (being that I put a recond. engine and tranny in mine within one year!) agian he said he could not say, however I was on the right track. I will also start to file complaints. How can they get away with covering only the rear frame when the situation with most of us is the entire frame? Now I have to figure out how to get it home.
  • Hi all,

    I just had Triple AAA tow my truck back to my house this afternoon. Thank goodness for the tow truck driver. He told me under no circumstances to drive this truck, and showed me where my frame in the right front was competely cracked. This is not one of the things the dealership told me over the phone. They only advised me of the large hole from the rust. This truck is competely useless, will now sit in my driveway, and he advised me to contact my lawyer. This never should have passed inspection.
  • Hello

    I had 2001 Issuzu and our frame was "swiss cheese" - upon a routine oil change. We were told not to drive it...we did drive it to the frame welder and for $1500. he welded the frame and did an awesome job. I had contacted Isuzu in February 2009 and told them that my truck was junk and just out of warranty and could they help me...they told me I was the first complaint and was "crazy".....well we fixed the frame and copied the pictures before and after and put together all we could find on the frame issue and sent it to Derek Rhinehardt at NTS and on we went ....and then the recall came through in December and we had to make two trips to the local repair dealership for "approval" of our already repaired truck. I was frustrated and could only hold on line for 2 hours at a time to speak with someone....well - today the $1500. check came for the repair and we just sold it for $3000. to a dealership...not wanting to unload it on a person. But our car looked new and had 105,000. miles on it. With the frame fixed - better than the Isuzu fix (the local dealership said that) the car will last a while.....

    So, all that said - I would contact them and see if they will honor your fix and get it welded - and get a refund on the cost. It worked well for us and we have spent two yours in Isuzu H**L - and now today we are finally free!

    Best of luck and I know it is a pain, and I know that they are handling this recall badly and the repair centers are frustrated and upset with the fix that is recommended and it is NOT enough to make the cars safe. Get an evaluation from a frame welder.....We are happy we did what we did. Even if in the end we did not get our money back - we had peace of mind that her car was safe.
  • I pulled out of the parking lot at my apartment building to leave for work today and heard a very loud scraping noise. After driving about 100 feet down the road I noticed my 2000 Rodeo started to fish tail. Immediately knowing something was wrong, I pulled into another parking lot and called my boyfriend because I knew the vehicle was not driveable. He inspected underneath and found the driver's side rear suspension bracket had in fact broken off of the frame. The other side is eroding and on its way out as well. We called the Isuzu 800 number on the recall letter and were set up with a dealership 2 hours away to have it worked on.

    A towing company came to tow my Rodeo to the dealership tomorrow morning. But now after reading all of these posts I'm afraid they will leave me with a new bracket welded to an entirely rusted frame. I still owe $2300 on my Rodeo as I just bought it 8 months ago and it was in perfect condition at the time. What do we do to get our money for this crisis?
  • I would call and ask that you (if you can) have the frame welded yourself. I am so glad we did just that. It was before the recall began...and everyone (even the repairing dealership) says it is a very safe car now! We paid $1500. to do this and the dealership agreed it is a much safer car than the recall fix...We just got our check....and I am happy as we also sold the car for value of $3000. so while it worked for us, maybe it will for others = but also our initial complaint was prior to the recall and so maybe that is why we got paid back. But the car is safe and they paid us. I hope it works out for you - we were so upset as we still owed money on ours when the frame failed...and had no choice but to get it fixed and this week getting the check for the work done two years ago - was final closure on this nightmare...
  • Do you think it would help if I asked them if they were going to weld the part to the rusted frame? I really hope Isuzu is faced with a lawsuit soon. This is absolutely ridiculous.
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