Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!





2011 Toyota Sienna

1171819202123»

Comments

  • ateixeiraateixeira Posts: 72,587
    edited January 2012
    The FWD V6 Sienna is the only minivan that scores above average in CR's detailed break down. More features? Sliding doors are hard to get right.

    All Odys are below average. The 4 banger base Sienna and AWD Sienna are also below average.
  • sebring95sebring95 Posts: 3,232
    And my point was that average is so blatantly good these days I really don't look at reliability when shopping. If the average is 1.5 problems a year...with a low of 1 problem and a high of 2.2 problems. I'll risk it and just buy what I really want.
  • ateixeiraateixeira Posts: 72,587
    Gotcha, makes sense.

    Just saw 2011 final sales numbers, Sienna was the best selling van for 2011. Dodge came in 2nd, Honda 3rd.
  • My 11 Sienna SE have the same problem. Last year I found the water and I thought the window was not close tight then I found it again last week. Now the Van is in service center. I work in Toyota and we did not see any similar issue in Canada. Anyone found the fix yet?
  • yaz32yaz32 Posts: 3
    Went yesterday to pick up 2012 Toyota Sienna SE, Toyota was replacing my 2011 Sienna because they could not fix the water leak. As we were checking out the new 2012 Sienna we noticed it had the same problem with water in the back end. Unbelievable!!!! There must be thousands of Sienna's with the same problem, people need to check their vans out after it rains. Go to the back storage well and put your fingers through the carpet holes and check for moisture!
  • desna78desna78 Posts: 21
    HOW YOU WERE ABLE TO MAKE THEM REPLACE YOUR VAN? DID YOU CONTACT TOYOTA? TELL US ABOUT THE PROCEDURE YOU HAD TO GO THROUGH.
  • yaz32yaz32 Posts: 3
    We had it in for the same thing 4 times and it was not fixed. The last time they had it for almost 3 weeks. Toyota sent 2 field techs and 5 eng from plant were they make them to come and fix. two weeks later after we got it back it started leaking again. I told them we were going to file lemon law and they offered putting us in new 2012 model. ( which also is leaking ) Toyota says they have figured out what the problem is. I would guess a recall will be coming some time this year.
  • rgccrgcc Posts: 11
    I have a 2011 Sienna Limited (custom ordered which took 6 months). I don't think I have a leak but I did have a corresponding problem in a Volvo XC-90. What happens is that the drains for the moon roofs become clogged with debris and dirt. This causes the water to back up rather than drain properly. Since the water has no place to go, it backs-up inside the frame. When I reviewed the problem with the dealer, they added the drain cleaning procedure to their normal maintenance schedule.

    Why they didn't think of this before is beyond me!
  • A dealer 30 miles from me has 3 used 2011. they have close to 50k miles on them.
    Is that too high for a 2011.looks like some sort of fleet. should even look at them.they are adversiting the LE for 21k now.
  • sebring95sebring95 Posts: 3,232
    The mileage is what it is. Some peole drive a lot and if these were early '11 models they've been on the road a solid 18 months. Chances are it's all highway miles and condition will tell you a lot but the price seems pretty steep. First of all there are TONS of LE models out there as rental/fleet returns and most of those have far less miles. There are three within 50 miles of me with 10k miles and priced under $23k. I would want to pay at least $4,000 less for these high mileage units than what you can buy a typical LE.
  • i am going to offer around 19k .i see a few pre 2011 model xle for 19 that are loaded .These have no option and i have to add a DVD for the kids.
    I actually like the older model but the wife likes the new. argh....
  • I have a 2011 purchased in Aug 2010. I have 20,000 and use it alot. Xle with no packages. I paid $30.000. 50,000 is high. When did they go in service? You should pay wholesale price. They are out of warrenty.
  • sebring95sebring95 Posts: 3,232
    Wife had no interest in the pre-2011 Sienna either. We bought the limited basically because of the color :sick: happy wife...happy life
  • banditboybanditboy Posts: 54
    edited February 2012
    Yeah , i found a 2011 LE /21k miles /22,500. going to check it out.
    got to keep the wife happy and also we have 2 kids now and running out space in the camry once i put the stroller in the back. with 2 baby seats my inlaw or mom have no place when we have 3 adults and 2 kids . and end up taking 2 cars.
  • Did the tech told you where the water coming from? I did put some tissue around and found out the water coming from the back of the trunk still searching seem the water leaking from the top.
  • My 2012 came in with moisture in back luggage area. Dealer dried it out and said no problem. Put thru high pressure and water became noticeable inside glass tops and also ran on left back on the inside. Dealer than adjusted tops and said it was fixed. Washed it again and still leaked. Dealer said they checked another new one and it did the same. Dealer said don't take thru high pressure wash. Toyota extended warranty for 6 years. Agreed for now but if future problems I will take action.
  • Check the bottom of your cargo area or front driver/passenger side, esp. after lots of rain if you have a 2011 Sienna van. We have an SE model. After a few consecutive downpours this past month - 3 days of pouring rain, I went to get the stroller out of the trunk. I noticed a few light large spots at the bottom of the rear cargo area. I put my hand down and noticed the area was wet. Strange because we don't store liquids in the back. I told my husband and he checked it out. Turns out the entire trunk/cargo area was soaking wet...right down through the padding underneath the carpet. It took 2-3 entire large paper towel rolls just to barely get the puddles under control and airing out the back. Luckily it was sunny for two days after we discovered the issue. The van started to stink from the mold forming ,and we were panicking since we have kids with allergy and asthma. Mold alert. The metal underneath the carpet padding had started to rust a bit. We just bought the car back in August of 2011. Took the car back to the dealer service center. First diagnosis, they called us next day and told us it would be $1290 because it was our fault one of the back windows latch was not sealed closed. Funny because we didn't even know we had back window latches and even when the service person in charge did a walkabout, no one noticed the window open. Ironic that nothing else was wet too from the top down. Not the back seats, not the strollers and kids knicknacks lying on top of the cargo area. So it's our word against theirs. I asked him if he was absolutely sure. If they had checked out all other posibilities and tested other possible entry points. He said that they were Toyota trained specialists and they were 100% sure. I'd read on some posts that after a few times of the same thing happening to another individual, they finally called in Toyota engineers to come look at it. I asked my service guy if they could do that and again, "ma'am, we ARE the factory trained technicians." After deliberating with my husband, we felt we had no choice but to have whatever needed done to fix the propblem properly to be covered under the warranty. Especially since we have one car and our kids are physically sensitive. After we gave them the go ahead, they were finally able to open up the mess (so before, it was just their best "guess" as to how the water had gotten in. They need our "okay" for the charge to actually open up the car). They tested the back and said it was water tight. Then they asked me if we parked on an incline. We do. About a 30 degree incline tops. Found out the water was actually coming in the through underneath the windshield "gutters" into a channel alongside the sides of the inner frame and flowing back to the cargo area. So guess what, we are covered under warranty. This is the kicker though, service person mentioned that yes, the water leaking in was probably happening for the lifetime of the car. He even told me that there was another same Sienna 2011 that had come in with the SAME issue. It is a design flaw/defect. So how do you fix that? NOW they are bringing the actual factory Toyota guys who will look over the repairs. Someone wrote on this board that they had just drilled holes underneath the car so the water could escape and not reach the back. I DON'T want holes drilled into my new car. And that person still had even worse water leak issues. Have been trying to find out if Toyota will in the least extend my warranty or do something about this car we just bought with a defect built into it. So, if you have a Toyota Sienna 2011 SE, have it tested. It's been two weeks since they've been "holding" our car. Said they are waiting for parts and are waiting for the Toyota factory guys to come oversee this repair. Wondering with the big recalls they have now if they are keeping this under wraps or if people are still unaware of the defect unless they parked like us on incline. I've read various posts where the 2011 Sienna leaked in the front driver and passenger areas which is worse because of the electronics and wiring. I am very concerned the problem will come back after reading some other posts on the web. Toyota has to do something for all of us who have just purchased new vehicles in good faith. Called Toyota customer service and they were not much help. Told to call Toyota Care. Hard to reach them. Will keep trying.
  • Check the bottom of your cargo area or front driver/passenger side, esp. after lots of rain if you have a 2011 Sienna van. We have an SE model. After a few consecutive downpours this past month - 3 days of pouring rain, I went to get the stroller out of the trunk. I noticed a few light large spots at the bottom of the rear cargo area. I put my hand down and noticed the area was wet. Strange because we don't store liquids in the back. I told my husband and he checked it out. Turns out the entire trunk/cargo area was soaking wet...right down through the padding underneath the carpet. It took 2-3 entire large paper towel rolls just to barely get the puddles under control and airing out the back. Luckily it was sunny for two days after we discovered the issue. The van started to stink from the mold forming ,and we were panicking since we have kids with allergy and asthma. Mold alert. The metal underneath the carpet padding had started to rust a bit. We just bought the car back in August of 2011. Took the car back to the dealer service center. First diagnosis, they called us next day and told us it would be $1290 because it was our fault one of the back windows latch was not sealed closed. Funny because we didn't even know we had back window latches and even when the service person in charge did a walkabout, no one noticed the window open. Ironic that nothing else was wet too from the top down. Not the back seats, not the strollers and kids knicknacks lying on top of the cargo area. So it's our word against theirs. I asked him if he was absolutely sure. If they had checked out all other posibilities and tested other possible entry points. He said that they were Toyota trained specialists and they were 100% sure. I'd read on some posts that after a few times of the same thing happening to another individual, they finally called in Toyota engineers to come look at it. I asked my service guy if they could do that and again, "ma'am, we ARE the factory trained technicians." After deliberating with my husband, we felt we had no choice but to have whatever needed done to fix the propblem properly to be covered under the warranty. Especially since we have one car and our kids are physically sensitive. After we gave them the go ahead, they were finally able to open up the mess (so before, it was just their best "guess" as to how the water had gotten in. They need our "okay" for the charge to actually open up the car). They tested the back and said it was water tight. Then they asked me if we parked on an incline. We do. About a 30 degree incline tops. Found out the water was actually coming in the through underneath the windshield "gutters" into a channel alongside the sides of the inner frame and flowing back to the cargo area. So guess what, we are covered under warranty. This is the kicker though, service person mentioned that yes, the water leaking in was probably happening for the lifetime of the car. He even told me that there was another same Sienna 2011 that had come in with the SAME issue. It is a design flaw/defect. So how do you fix that? NOW they are bringing the actual factory Toyota guys who will look over the repairs. Someone wrote on this board that they had just drilled holes underneath the car so the water could escape and not reach the back. I DON'T want holes drilled into my new car. And that person still had even worse water leak issues. Have been trying to find out if Toyota will in the least extend my warranty or do something about this car we just bought with a defect built into it. So, if you have a Toyota Sienna 2011 SE, have it tested. It's been two weeks since they've been "holding" our car. Said they are waiting for parts and are waiting for the Toyota factory guys to come oversee this repair. Wondering with the big recalls they have now if they are keeping this under wraps or if people are still unaware of the defect unless they parked like us on incline. I've read various posts where the 2011 Sienna leaked in the front driver and passenger areas which is worse because of the electronics and wiring. I am very concerned the problem will come back after reading some other posts on the web. Toyota has to do something for all of us who have just purchased new vehicles in good faith.
  • 5toyota5toyota Posts: 1
    I was wondering if this has been resolved. We are experiencing the exact problem. You could have been describing our sienna (even down to the same time of purchase). I have not pushed Toyota on this yet because of lack of time. I am planning on escalating this problem this week.

    Thanks for your help!
  • tkaztkaz Posts: 69
    I want to upgrade the DVD in my 2011 Avalon and Sienna to 12.1 There are two different part numbers - 86271-73013 and 86271-73014. What is the difference? Will both work for both cars? Is there a preference? How do I determine which one to get?
    Nav model in the Sienna is E7027 and in the Avalon it is E7031.
    Thanks
Sign In or Register to comment.