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2010 Lexus RX 350 USB iPod Aux Problems



  • I'm just sick about this. After years of frustration trying to listen to audiobooks on my iPod through FM transmitter connected in the cigarette lighter, I debated whether to keep my 2006 RX 330 and go to an auto audio store and have them put in a new iPod capable radio or buy the new 2010 RX 350. I bought the 2010 last week and was so excited. I told the salesman how important the iPod feature is to me. We tried it briefly and I thought it was working but I didn't spend enough time with it.

    Got the car, put my iPod iTouch on usb and all it will do is start at the beginning of the book. Every time I turn it off and back on, it goes back to the beginning of the book. Every button/control knob on the dash or steering wheel moves to the next or previous book in the list.!!!! ARGH! I wish I'd read here before I bought because I simply would not have bought the car until this was fixed!

    I bought an aux cable and a cigarette lighter charger with a usb port and am using it though aux but I'm going to have the same problem as before, trying to control the iPod through the iPod while driving! That's as dangerous as texting! The only thing I gained is a dedicated channel to play it on.

  • og18og18 Posts: 1
    This problem does affect other 2010's. My wife has an IS 250 and she has the same problem. Lexus gave her the same song and dance as everyone else. I wasn't at the dealership with her but we will be going back and I'm planning on bringing everyone's posts along with this youtube link that documents it as well.

    They tried to act as if this was something they've never heard of so I'll make sure they know it's not a fluke so we can talk about getting her in a different lease because I smell lemons...
  • bl8ant1bl8ant1 Posts: 4
    I brought my vehicle in shortly after the orginal post in January. The service rep verified that the problem also existed on other new 2010s sitting on their lot. He submitted a ticket to Lexus and told me it might take a couple of months to hear back. Well, it is now April and nothing. I will call him and see if I can get the ticket # and status. I will post any useful information that I find here.

    #22 of 24 RX350 2010 IPod Issues by bl8ant1 Jan 28, 2010 (12:26 pm)

    I have the same issue where the USB screen either goes gray and you cannot hear the doinging sound or it altogether doesn't recognize the device. You have to disconnect and reconnect to fix.

    1. It happens with both my iPod Touch and IPhone 3GS.
    2. I was able to reproduce the issue when I searched by Artist.
    3. It reproduced by itself when just playing music.

    It appears to be a Lexus software issue from my troubleshooting. That is just my opinion, I could be wrong.
  • 4canali4canali Posts: 1
    Are there any updates or solutions to
    1) intermittent connection failures or
    2) uncontrolled "play" of songs/artists/albums displayed on the screen since the last user's post on April 7?
  • scania900scania900 Posts: 1
    My 450h started having connection problems a couple days after I started using a new iPod. 60% of the time when I turn the car on the iPod doesn't come on. Disconnecting and reconnecting the wire doesn't fix it, however, if I turn the car off then back on, the iPod is fine - every time.

    I haven't diagnosed further trying the older iPod again (which always worked fine).
  • We are having similar problems to those identified here. When we use the USB port it seems to connect the ipod - "dont disconnect" etc. but that's won't actually work.
    The dealers seems totally clueless about the problem. I think the car is very complicated and the average salesperson just doesn't know enough to identify problems.
    We get bum advice such as update your ipod (of course it updates automatically!).
    Really infuriating.....does anyone have any idea what the problem actually is?
  • So we got a 2010 RX 350 that has a USB input for audio. It recognizes my wife's IPOD and plays it great. Everything shows up on the screen and works fine. It does not even recognize my Zune. It does not show that USB is connected and I cannot see any auxiliary mini stereo input anywhere. It seems ridiculous that I cannot play my Zune. Is that by design? Apart from using FM transmitters (which suck), is there any way I can get my zune to work?
  • Raminmd, the auxiliary jack is located right by the USB jack down in the bowels of the console. I know it can be hard to see and maneuver down there. But it should be right next to the USB if you can shine a flashlight down in there. Also, once you get the auxiliary jack hooked up, just push the aux. button until it says auxiliary, and it should work. Good Luck!
  • I just got 2011 RX 350 and it definitely recognizes the ipod. Whether it works or not, too early to tell, however, I am disappointed that it does not recognize my playlists. Is this your experience as well?
  • Indeed this interface does not allow control of playlists or other features. I wonder if someone figured way to use it. It is awfull the way it is. Infiniti and Acura having fantastic interface.
  • My 450h is an early 2010 model, from Fall, 2009. I've had problems since the start with with all model iPods and 3G iPhone. Lost connection, jumping back to start of the selection [audiobook podcasts most annoying], and sometimes jumping to another item.

    It is in the shop this week, allegedly getting a new circuit board/firmware that allegedly fixes the problem. Was told it's been available since Fall, 2010. If I knew of a service bulletin, it's pass it on, but I don't, yet.
  • Hi
    Can you report if the new circuit board firmware fix the problem?

    I'm frustrated that I can't listen to audiobooks. Every time I restart it goes back to the beginning of the book...
  • rlm51rlm51 Posts: 21
    I recently connected my wife's iPhone 4 in our 2010 RX350. I was pleasantly surprised by the controls available -- by Artist, Genre, playlists, random, and so forth. Almost too distracting to deal with while driving ... but definitely fun.


    Bob in the Mile Hi City
  • Hi
    It's April 24, 2011. Had new firmware installed Friday...service didn't know anything about the problem.

    New firmware DID NOT books still return to the beginning after turning off engine.

    this is ridiculous...How much did we spend for this car that a car half the price (Suburu Outback) can do so easily...

  • At last, I got my 2010 RX 350 to read iPod audiobooks properly without it restarting at the beginning every time I turned off the engine.

    After reading all the posts, I took my car in and got the firmware updated but that didn't solve the problem. Perhaps the firmware helped but after the upgrade my first generation iPhone and old iPod touch still didn't read audiobooks or music properly. It still started at the beginning everytime I turned it on. The fix was I purchased a brand new iPod nano 6th generation and it works perfectly. So, my guess is that it was partly the firmware and partly older software in the "i" products that didn't play well together.

    I'm finally able to listen to audiobooks without frustration.

  • bl8ant1bl8ant1 Posts: 4
    I recently had my car in for normal repairs and asked again about any updates to the firmware. They did have an update that included iPod and Nav system changes. I asked them to update it and it actually fixed all the issues I originally described.

    If you are scrolling through a list, it doesn't automatically start playing the first choice on that next screen. It waits for you to make a choice. I am not experiencing the disconnects anymore.

    I have called my rep so I can post the ticket # for that change. Stay tuned...
  • bl8ant1bl8ant1 Posts: 4
    The other nice thing is the ability to connect with your BT audio. Then you can choose the songs, artists, play lists, etc. directly from you iPhone. The only downside is you cannot see it on your screen. You can also control next/previous song and volume from your steering wheel. The upside is you dont need wires.
  • fernsferns Posts: 4
    I have a 2010 RX 350 with GPS, 19" wheels etc and I am unable to add phone numbers on to the vehicle. I have a Nokia G3 and am aware I will not be able to transfer the phone numbers into the vehicle. But when I started entering each number it does not accept. I have tried connecting a iphone too and tried adding numbers but unsuccessful. My IPod too does not work on the vehicle.
    Contacted Lexus Customer service and they are unable to resolve the issue since a few months now.
    Does anyone else have this same problem?
  • maximafanmaximafan Posts: 592
    Are you entering your phone contacts manually? My saleslady wrote down the various steps on how to enter the phone contacts manually. It can be time-consuming though.
  • fernsferns Posts: 4
    Yes. That is the only way to enter names/phone numbers if you are not able to transfer them from the cell phone. It has a capacity of 1000 numbers. After entering the first one it still reads as 1000 available. It does not get saved.
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