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Saturn VUE AC and Heat Problems

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Comments

  • sybeesybee Posts: 9
    I am seriously considering filing a Class Action Suit with regard to the "known" AC "issue." it took a while, but GM finally settled with the Saturn owners with faulty transmissions. Less than 30,000 miles on my 2005 Vue, well-maintained, and no AC. The best GM has offered is to charge me to diagnose. At the very least, the diagnosis should be free, since this is a known defect.
  • grandma27grandma27 Posts: 3
    sybee, I'm right there with you. I also have a 2005 Vue, paid twice to have it "fixed," for a total of more than $2,000. The third time it broke we were also broke, and now we are starting our second summer of commuting 100 miles R/T daily in hot, sweltering central Florida.
  • sybeesybee Posts: 9
    let's get as many of the other members of this thread, and I've got some Class Action attorney's contact info. I am sure the recent GM loss, re: the transmission issue, will work in our favor. It shows a propensity on their part to ignore known issues until end of warranty, then repeatedly soak the car-owners for repair fees.
  • You count me in on it, I got soaked once, for AC a week after my warinty expired, and they got me for many other issues, manual transmission linkage failure, a-arm bushing failure, front wheel bearing failure, it just goes on and on.
  • sun47me1sun47me1 Posts: 1
    My 2007 Saturn Vue,s hybrid HVAC (93,000MI) quit working 2 weeks ago. This weekend, I checked that the refrigerant is normal, I then checked if there is voltage going to the compressor when the control head is on, and is it present. I was already to replace the compressor when noticed that the HVAC clutch was missing. I then googled Saturn Vue HVAC problems and I noticed that there are a lot of blown clutch on Saturn Vues.
    My questions are:
    1) Does GM know that there are a lot of defective HVAC clutch?
    2). Does GM know what is the cause of Clutch blowing?
    3) Is there a TS/Bulletin/service info to dealership about this?
    4) What do GM do for the customer that have this problem?

    I work for GM, This is part of the reason why I cannot sell any of my family members any GM product. All their vehicles last more that 5 year (100,000 MI) before a major repair (>$800.00). GM hides issues like these that makes dissatisfied customer.
  • kenny1362kenny1362 Posts: 1
    I have 2008 Saturn Vue, just under 65,000 mile and still paying for it till the end of this year.
    A couple of weeks ago, the air conditioner stopped working, so I took to the mechanic and he said the compressor is not working. The replacement cost is $1100.00 for the new part, and used part is $700.00 including labor. I also have Pontiac Montana minivan made 2002, and running well with AC I have 190,000 mileage with this car. GM product seems like degrading
    recently. I also know a friend of mine who has Buick Encrave that the AC does not work, he just purchased that car a year ago.

    Kenny
  • sat2010sat2010 Posts: 1
    Drove my 2010 Saturn Vue to Florida from Missouri for a Disney vacation and the air would stop blowing cold after 30 min. Turn the air off and roll down the windows for 10 min, turn it back on and it would work for another 30 min then repeat the process. Took it to the dealer in Marshfield MIssouri and was told it was out of warranty at 52,000 miles and it would cost $900 to fix the compressor. Seems like this is an ISSUE with Saturn's and there should be a recall or GM should make this right with customers. A car at 50,000 should not be having this many issues. Not to mention I am sending this back for a 3rd time for a leaking windshield that wasnt fixed. Had to find that out in Tropical Storm Andrea. Floor got soaked and smelled bad being rolled up in the Florida heat. I think GM should offer something for the issue of the air since there are several posts on here about that. :mad: :lemon:
  • gmcustsvcgmcustsvc Posts: 4,055
    Hello sat2010,

    I am very sorry to hear that you have experienced so many issues with your vehicle. If you need any assistance with this please feel free to send us your VIN, mileage, contact information and the dealership you are working with.

    Amber N.
    GM Customer Care
  • mmps13mmps13 Posts: 1
    I have a 2004 four cylinder Saturn Vue. The air conditioning works fine at lower speeds but does not seem to be working or works very little when it is on the highway. Any suggestions of the problem would be appreciated.
  • sethc1sethc1 Posts: 1
    I own a 2007 Saturn Vue. This week my air conditioning went out. I took it to a car shop they said the ac air compressor is bad AGAIN and they state it is 1600 to fix. This is the second air conditioning compressor that I have had go out on THE SAME CAR! The first went out at 30000 miles and now this at 95000 miles. I have friends with the same problem with their vue. There must be some manufacturing defect to have 2 air conditioning compressors go out in the same car. I would be interested in some class action suit.
  • sybeesybee Posts: 9
    I have a 2005 Vue with 23,000 miles on it and the same problem. We need to get a comprehensive list of affected Saturn Vue owners to file a class action suit.
  • sybeesybee Posts: 9
    Sorry it's taken me so long to get back on the board here. I am still very interested in filing a class action suit re: the AC issue. I need a good amount of people to get any serious response from class action attorneys. I have not given up on this.
  • aerial_22aerial_22 Posts: 5
    Count me in as one that would be interested in joining a class action lawsuit. I have a 2007 Saturn VUE and my a/c only blows cold air when the vehicle RPM is above 2,000 RPM's. I am waiting for it to completely fail before I have to shell out big bucks to get it fixed.

    Anyone on the board know what could cause it to only work when the RPM is above 2,000? The compressor itself doesn't appear to be leaking or losing freon. Sounds like an a/c clutch issue. Can this be repaired without replacing the whole compressor?
  • rahbsmomrahbsmom Posts: 1
    You can add me to your list. My 2004 Saturn Vue is in the garage as we speak getting the a/c looked at. When I'm doing 30mph and over, the a/c works fine. Any speed lower than that, my Saturn simply dies. I wouldn't waste a penny on getting it fixed, but unfortunately, when I turn on my defrost it does the same thing. I told the mechanic that if there's a way to bypass the a/c, go for it!
  • tonimoratonimora Posts: 13
    Well, My A/C works intermittantly. Meaning sometimes it works pretty well, especially when I'm on the freeway. Traveling the surface streets, not at all except occasionally, for some unexplainable reason kicks in and works. There is no rime or reason for it. But for the most part, I don't have A/C. Especially if it is a very hot day. My Saturn does not die.
  • dee102492dee102492 Posts: 2
    I too like many of you have a 2007 and the A/C only works when the car is going over 30 mph. Took it to the dealer for them to tell me it would cost $2000.00 for a new compressor. Count me in on the suit!!!!
  • rich235rich235 Posts: 2
    I have just bought a Vue and within 2 months of owning it, the A/C has just stopped working. It only has 62,000 kms on it! All was working fine up to yesterday, then started blowing hot! I've checked the system out and it has lots of gas in it. The compressor seems to have stopped working. I purchased the vehicle from a Chrysler dealer and the warranty with it doesn't include A/C. Surely the compressor can't be broken at such a low mileage?
  • Thanks for your help!
    We have a 2008 Saturn Vue just recently purchased with 94k miles. The A/C had been working fine .. ... then we went on a 2 day road trip from MI to CO in 90 degree temps and it cut out on us part way through the 1st day!
    We thought the A/c was totally shot so we were dealing with it. We stopped to get a really ice cold pop - which means we turned off the car - and poof it starts working again!
    We thought maybe since the RPM's go so high sometimes going up hills on the expressway, that might cause the AC to stop working.

    Thank you soooo much for your help jojo2922!!
    we will try your solution as soon as we get back .
    take care
  • Several weeks ago the vents in my 2010 Vue stopped switching. Then it suddenly started working again one day, only to stop working a few days ago.

    I also noticed today the temp control gauge isn't working either, so it only is blowing cold air.

    I did some research over the last few weeks and it seems like this is a common problem GM should have done something about. My car is only a few yrs old and only has 41k on it.

    I called a GM dealer today and it will cost me $100 just to run a diagnostic test, which is brutal, considering this seems to be a design flaw plaguing Vue owners. A mechanic I trust said his scanner won't work on the Vue, that they make you bring it in to the dealer, so I have to go to a dealer it seems.

    Does anyone know if disconnecting the battery will re calibrate the BCM and fix this problem?

    I know if I take it to a dealer they will turn it into a $1000+ repair.
  • gmcustsvcgmcustsvc Posts: 4,055
    Hey there fliteskates,

    I am sorry to learn that you are experiencing an issue with your Vue. We would like to look into this for you. You can reach us by email at socialmedia@gm.com or by phone at 800-762-2737.

    Looking forward to assisting you,

    Jennifer T. (Assisting Amber)
    GM Customer Care
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