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Gold Plus Extended Warranty -- worth it?



  • russ63russ63 Posts: 2
  • Thanks for the referral to Joe. Can you share his email?
  • jacksan1jacksan1 Posts: 504
    Just bought a 2013 Outback and, after saying no to our dealer's pitch on the Subaru extended warranty, we are rethinking.

    Does anyone here have access to a copy of the actual contract for the Subaru Added Security, with all the terms, conditions and limitations? It is not the brochure or the webpage, but the actual "fine print" of the contract that we are looking for. Does anyone know where to find this contract document?

    Thanks in advance.
  • rustythepuppyrustythepuppy Posts: 14
    edited November 2012
    kendall in fairbanks offered 7/100,000 gold + for $2990 for my 11 forester with 27,000 (2 yrs). i intend to drive it until the wheels fall off, but am unsure if I should spend that money. i can purchase the added security for $840 for 80,000 directly from subaru. i would appreciate your feedback!!
  • ateixeiraateixeira Posts: 72,587
    $3k is too much for any warranty. That's the cost of the catastrophe you're trying to protect yourself from. :D

    $840 is more like it, plus it includes roadside assistance and that's worth something.
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,504
    $2,990 for the 7/100 (zero deductible) is pretty much MSRP, if not MSRP exactly. I purchased that same Subaru Gold Plus warranty for $1,500 even through Mastria Subaru last December on my '10 Forester. It had about 35,500 miles on it at the time. :blush:

    Kendall didn't want to deal with me, either. They never have (Kendall or Auto Svc before them), actually, which is why I still haven't purchased a car from them. That said, I used Subaru Bucks for my warranty, so it didn't cost me a penny. The man at Mastria actually quoted me a few dollars under the $1,500 mark, but I couldn't have any of the residual back, so I told him to just write it up at $1,500 even. :)

    I do have to fight with Kendall about what constitutes a warranty item, though, which is probably hassle I could have avoided if I had drank their Kool Aid. Basically, we're stuck with them for service by virtue of our isolated location, but we have nearly infinite choices for everything else!
  • ateixeiraateixeira Posts: 72,587
    They vary by state, but you can call 1-800-932-0636 for a free copy.
  • Now differnt people have different kinds of hobbies, for example some people like swimming, some people like running and some people like hiking. However now a lot of people have developed a new kind of hobby, it is metal detecting and there are also device that have been invented to help people with their hobby such as the gold metal detectors and the metal detectors and so on and you also can make a good choice as there are many types that are provided for you to choose.
  • I am looking at the 2014 Forester. Unfortunately we have only one Subaru dealer here in the Vegas area. What I am interested in is the gold plus extended warranty. I am a wheelchair bound disabled Marine so I need the piece of mind. Does anyone know a Subaru dealer that sells this gold plus warranty at a reasonable price?
  • iblueiblue Posts: 3
    I already make a deposit, I will get the subaru 2.0 XT premium, I am from NY I want to purchase extended warranty 7 year/100k I dont mind with the deductible, but I will like to know how much cost it is the warranty for deductible $0 or $50 and $100. Do i have to purchase the warranty within your state or it work the same warranty with any other dealer from different state.
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,504
    You can purchase from any dealer, any state. The costs varies widely, and can also vary by model and year, so the best thing you can do is shop a few quotes. I wouldn't pay more than $1,500 for a 7/100 w/ zero deductible.
  • iblueiblue Posts: 3
    Hi xwesx I did not purchase the car yet, where I can get price of the quote without giving the VIN number( dont have the car yet) I already request to my current dealer they are charging 100K/7 year 100 deductible for $2000.00 and the 0 deductible $2700.00. do you know any good website or places i could call so i can bargain the price.
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,504
    edited December 2013
    Check out previous discussion in this thread (2010 and 2011 were active years for the board, if I recall correctly). I purchased mine (for a 2010 Forester) from Mastria Subaru in Massachusetts (I live in Alaska). I was quoted a little under $1,500, but paid an even $1,500 since I was paying with Subaru Bucks.

    I think $2,700 is the full MSRP, so shoot for more on the order of 50-60% of that. The dealers you're working with now have the capacity to deal on these things, so if they want your business, make them work for it!

    You can buy the warranty at any point prior to the expiration of the 3/36, so no need to rush. The advantage (or disadvantage?) of doing so as part of the sale is that you can roll it into the vehicle loan, but then that's even more incentive to pay less up front since 1., you don't benefit from most provisions until expiration of the 3/36, and 2., you'll end up paying interest on the amount you finance.
  • iblueiblue Posts: 3
    Thanks fast reply, I will try to bargain the price to 1500 and below, but they may ask for any source where i see so cheap the price. Do you have any link that I could see a estimates of the price and the package. Do you know if the gold package is come standard or there are some option you need to choose? I saw you purchase the car since 2010, do you think it is worth to extend the warranty?
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,504
    Sorry for the delay. You likely won't find any place where you can just pull a link and get an online estimate, but I'm sure you'll find good prices at Mastria and a couple others. I think one dealership was Joe something, in the midwest, and there was another that someone mentioned in Arizona. Once you have dealership names, it is a pretty easy task to find them online and call for a quote.

    As far as whether it is worth it.... I paid $1,500, using Subaru Bucks (eg, zero out-of-pocket expense), in December 2011. Thus far, we used the warranty once.

    Our car, a 2010 Forester X Premium with ~70,000 miles on it, was purchased mid-Sept of 2009. So, the car is out of warranty on both B2B and powertrain at this point, but still has almost three years of warranty through the 7/100 Gold Plus. While there are a couple things that I think should be repaired under this warranty, such as leaking (oil) head gaskets (I have to fight with the dealership on this issue because they refuse to acknowledge the issue. So, I'm waiting to let them worsen a bit more (makes their position of denial more tenuous).), we did have a massive oil leak spring up a few months ago while on a transcontinental trip.

    It started, with a tiny drip, when were in in PA (about 65000 miles into the trip), and was up to nearly a quart of oil loss per fuel up by the time we had it fixed, in Pasco, WA, at about 9000 miles into the trip. Since we had over 63,000 miles on the car at this point, it would have been an out of pocket repair if we did not have the warranty. As it was, we paid nothing aside from the $90 timing belt that I asked they go ahead and replace while they had it out.

    In addition to the zero deductible, the warranty also includes towing assistance and trip interruption. In our case, it worked out nicely that we were stopping in that area for a few days to visit family, but had we not been and it got to the point of "we HAVE to fix this now," we could have received some reimbursement for our trouble.

    So, I think it was worth it. I probably would have pondered it a little more closely had we paid out of pocket for it, but just that mid-trip repair made the whole thing worth it to me. Otherwise, I would have fixed it myself, which means I would have had at least a day of dirty, greasy work at some less-than-ideal location and with a limited supply of tools (I only brought my basic kit on the trip). Fun stuff, but while on vacation?! I'll pass, if possible!
  • And the Subaru Bucks are going away eventually too, unfortunately. Chase and Subaru aren't offering it anymore. They've also told dealers to stop advertising the card since it's going away.
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,504
    Oh, no! Do you know if they have set a date for when the bucks can no longer be generated or, more importantly, when they will no longer be accepted?! Currently, they have a 4-year life span. I has me plans for these things! :cry:
  • According to a Seattle salesperson's website, the program will end on September 30, 2014, and Subaru bucks will expire after four years (same as now). Until September 30, you will still be able to earn bucks, but no new applications for cards will be accepted.
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,504
    Ah, lame. But, thanks for the info! That will give me enough time to get into max rotation anyway ($4K in bucks with oldest certificates about to expire), so I'll need to decide what to do with them at that point anyway.

    And, it gives me some time to think about replacement programs for my current cards. Given Subaru's product direction, it's good timing.
  • pcguru2000pcguru2000 Posts: 1

    There's a 3500 and a 7500 mile maintenance package. under normal conditions the oil would be changed at 7500 miles. If I'm driving in extreme condtions, requiring that the oil get changed at 3500, and I get the 7500 mile maintenance package, does this mean that I have to pay for the oil change at 3500 then?

    Anyone know how the roadsize assistance compares to AAA in terms of service and out of pocket costs? I currently have the package that allows towing for up to 150 miles and 6 or 8 service calls a year. Do you guys know how far they will tow you to a subie dealership if you are in the middle of nowhere? Would I be able to piggy back the AAA coverage with the subie coverage?

  • xwesxxwesx Fairbanks, AlaskaPosts: 8,504

    Well, I haven't actually made use of the roadside assistance (happily!) or towing, but Subaru was quite responsive with regard to extended warranty service while my family was on vacation this past September. We ended up having an issue that was serious, but did not (yet) render the car unusable. Thankfully, we were in an area that was near (60 miles) a Subaru dealership, and they got us in during our three-day stay.

    The dealership was great, they did the work quickly (in at 0800 and out by 1500), and the extended warranty coverage would have paid "trip interruption" on the rental car we had for a few hours that afternoon had we requested it.

    As far as the service intervals, you would need to be operating under seriously "severe" conditions to warrant the 3500 interval. I typically run my oil 10-15,000 miles per interval, which is annual (except for this year when I changed it again after our 12,500-mile, 5-week trip), and my oil analysis confirms every time that I could have ran it longer. What's more, we definitely operate it in an environment and manner that would constitute "severe" according to the schedule.

    After 70,000 miles and six oil changes, I will confidently say that you're throwing away money and resources if you decide to change your oil on a 3,500-mile schedule, especially if you monitor your car's fluid levels and use high-quality filters and lubricants.

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