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Toyota Highlander Hybrid - Hybrid System Problems

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Comments

  • myrafmyraf Posts: 32
    hi it's myra,call me and update me on the news station and your car
  • Sorry but I had some of my post deleted. So I will keep it short, I also had an inverter failure on 7/23/2010. I have written and filed complaints with everyone I could think of. Channel 4 Jacksonville Fl has responed to my e-mail asking the status of my Suv and said they would like to do a story, I responded and still waiting for them to respond again. My Highlander has been at my Toyota dealership since 7/23/2010 with a repair coast of 7,086.00.
  • Dear Woodfamily 20:

    Regretfully my 2006 HH just pulled the same stunt that you describe. They are offering half assistance with the part. Any possibility that I can get your info so I can say that they already have helped one party all the way and they should help me the same way?

    Thanks in advance John!
  • My 06 HH with less than 40K miles on it died while reversing out of a parking stall. The car started fine, but 10 seconds later, the car just died. The check engine light and check vsc light came on. Couldn't move the car at all, so I got it towed to the nearest Toyota Service. That was on 1/8/11. My car is still at the service center, and they have no idea what is wrong with it, except for the fact that my car is not communicating with them at all. They are unable to give me a time-frame or estimate to repair until they find out the problem. I am not sure if it's the inverter as most of you here have posted. Did the failed inverter cause the car computer to malfunction as well?
  • irina2irina2 Posts: 23
    our mechanic did say that when the inverter failed all sorts of other codes popped up on the computer...that went away when the inverter got replaced. but I haven't heard from anyone that the whole computer malfunctions and gives them no codes at all. but cheer up, your car is under warranty...you should just demand they give you a loaner and have them fix/change out everything they think might be contributing...
  • irina2irina2 Posts: 23
    johnmikeswear,
    I don't know if you still monitor this forum...i was re-reading your post, and I just want to clarify a few things...did you say you only paid $720 and the dealer paid the rest of the cost $7200? or was it Toyota Corporate? if that was the case (that someone paid $7200 on your behalf) do you have any idea what contributed to your success, why the rest of us are all striking out?
  • myrafmyraf Posts: 32
    california civil code 1793.1 consumer warranty protection,states if a car sold in the state of california and a part is defective it extends the life of the warranty,check out your state's consumer protection warranty civil code and the epa just told me the hybrid battery is warranty for 10 years unlimited miles,check your states epa warranty just in case anyone of you ever have problems with your hh battery,also i found out warranty's are covered by your state insurance commissioner and you can file a insurance complaint
  • PF_FlyerPF_Flyer Pennsylvania Furnace, PAPosts: 5,859
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  • I had 131,000 miles on my Highlander when the inverter failed.
  • irina2irina2 Posts: 23
    any updates? did you end up paying to fix it? how much? any help from Toyota?
  • Just got a call from the Dealer, my inverter did indeed fail. They will replace under warranty. It's just kind of mind-boggling that it would fail with less than 40K miles on it. Have any of you experience any other problems after the inverter was changed out? Thinking of maybe trading this in after it's fixed.
  • I was parked in a steep hill when I started my 2006 HH. I heard a pop when I put it into drive and I began rolling backward down the hill as my entire dashboard lit up with error lights. The brakes still worked, and I was able to put it into park and called for the tow truck. The dealership said that the inverter failed and that it would cost $8K to replace, the steering rack was also under a recall and that was $2k. My air box was cracked =$780, new brakes/rotor resurfacing and fuel induction cleaning= $1k. All in all, $12k in repairs were needed. I was told my car was still under warranty for the inverter and the steering rack.
    I appreciate the advice this blog provided me in handling the situation. I will definitely contact NHTSA and my states attorney general.
    Thank you bloggers!!!
  • myrafmyraf Posts: 32
    HI KAREN THERE ARE MANY OF US OUT THERE WITH THE SAME PROBLEMS,I HAD PROBLEMS WITH MY HYBRID WHILE IT WAS UNDER WARRANTY AND WAS FIXED SO I THOUGHT,THE SAME PROBLEM WITH MY HYBRID HAPPENED JUST OUT OF WARRANTY (I HAD THE 100,00 BUMPER TO BUMPER WARRANTY OR SO I THOUGHT)108,000,BEFORE THAT 68,000 AND BEFORE THAT 36,000 AND BEFORE THAT ETC ETC,if I WAS YOU I WOULD LET TOYOTA FIX MY CAR AND THEN TRADE IT IN FOR A STANDARD GASOLINE CAR BEFORE YOU GET STUCK WITH A CAR OUT OF WARRANTY LIKE THE REST OF US , AND THE COSTS OF OUT OF WARRANTY TOY HH IS CRAZY,IN THE TENS OF THOUSANDS OF DOLLARS. GOOD LUCK
  • ntvtxnntvtxn Posts: 4
    Karen, I would also advise you to look into a trade-in on the 06 HH. Cut your losses (as you may only get out of the car what you've just put into it) and get something else. For piece of mind, if anything. If you go that route, please post what you are looking at in trade-in values. Mine was in the $12k range. That could be helpful for others reading our blogs. Good luck!
  • Today I have the same situation with my 128k miles 2006 HH, like Angela. Dealer said is the hybrid computer but need to verify more. Any Recomendation??? Thanks
  • Sorry to hear about your issue! My email address is available in my profile - we're not allowed to post it here. If you can, send me an email and I will email you back with a copy of my invoices showing that we only paid $990 for labor and inverter was given as Goodwill.
  • Do not by this vehicle and if you do than this vehicle is like disposable rasier onse the hybrid system gose bad it cost about $8000 to repair it. this is what hapan to me if anybody know of a way to after toyota for repair piease let me know
  • I just recently purchased a 2006 Toyota Highlander Hybrid and was doing some research after the fact. I wish I had done this before my purchase. Anyway I noticed the post on the VIN break and wondered, since my VIN begin 6002**** does that mean I have the new inverter? If so does that mean maybe this won't happen to me? Luckily a retired person previously owned my Highlander so I was able to purchase it with only 21,000 miles so hopefully the inverter is covered for at least the next 3 years or 79,000 miles.
  • Decided to turn in the car after I got the inverter fixed. To my surprise, Lexus offered me $18,000 on my trade-in. I only had 40,000 miles to date. I suspect that because I live in Hawaii, the inverter issue hasn't come up a lot here. Happy with my decision. I didn't want to take a chance and keep it for another couple of years and have the value tank when the hybrid warranty runs out.
  • myrafmyraf Posts: 32
    coverage on your hybrid is in your manual,it's covered by the federal govt( 8 yrs or 100,000,)please if you have the slightest problems demand your dealer does a systems diagnostic check,these toyota dealers do a deny and delay tactic,just keep on insisting,and about your vin break,not necessary,that vin break was in 2006,march third,but in2008,dec 16( and i have a copy of the toyota tech service bulletin(i can fax you both copies if you like,there was another vinn break,that production break is jteew4#a#82015709,good luck,now some in greenhybrids.com came up with a great idea,he said since these hybrid inverter parts arewarrantied for 100,000 miles,he said to drain the hybrid transmission fluid out ,leave it empty,drive the car around till the inverter burns out,then fill the fluid back up ,then go to your dealer and get a new inverter under warranty,now i 'am ashamed of myself that i didn't think of that,hey i know it's dishonest but so is toyota with there customer service and repairs,and always ask for the old parts back to make sure your's is replaced with a new part and not a used one they get out of a salvage car,i don't trust anyone that's with toyota,and make sure you get the new inverta,not the defective one.good luck,i wouldn't have bought a hybrid if i would have known they only lasted just over 100,000miles and then needed ten's of thousands of dollars of parts.
  • myrafmyraf Posts: 32
    good decision ,you'll be way a head of the game later on,smart smart
  • myrafmyraf Posts: 32
    did you get my fax's,if you post your private email we can converse privately,mine is posted so if you want to email me without going thru edmunds ,you can they restrict what you can say.i also secured on go daddy the site toyotalemons.com i would love to do a web site with all of our stories on these toy hi hyb ,and do a youtube,video exposing these defects on inverter's so unsuspecting consumers like yourself will be aware of the problems,what do you think,i'am just not that computer savy
  • I got your fax just before they deleted my message with my phone number.
    Give me a day or so to locate the original TSB and I'll post it on this site.
    Steve
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  • myrafmyraf Posts: 32
    hi steve,did you recieve the tsb i faxed you,i have not seen it posted on edmunds,what happened
  • I scanned the pages but couldn't figure out how to post them.
    I can email the images to you if you know how?
    Sorry for the delay.
    Steve
  • myrafmyraf Posts: 32
    Hi STEVE,I DON' T KNOW HOW TO EITHER,MAYBE WE CAN POST IT ON EDMUNDS AND SEE IF SOMEONE KNOWS HOW AND YOU CAN OR I CAN FAX IT TO THEM.LET ME KNOW.wE NEED TO GET IT POSTED.THKS MYRA
  • If someone gives me instructions on how to post .jpg files, I will post the four page TSB-0386-08 here.
    Steve
  • tomas10tomas10 Posts: 2
    Our 2006 Highlander hybrid failed in the same manner described in many of these messages. Sudden power failure, many error messages, including engine light, check VSC, and check AWB. The car became totally inoperable and unstartable, in a dangerous traffic situation. The first feedback from the dealer is that one or more ignition coils have failed. This might be true, as the engine was running very roughly on one of our restart attempts. The question is, could the sudden failure of the inverter lead to associated failure or damage of the ignition coils? It is not hard to imagine that a voltage surge could do this. Our VIN in 60019910.
  • tomas10tomas10 Posts: 2
    the previous message contains an error. The VIN of our 2006 Highlander is 60001122. The VIN number listed is the previous message, 60019910, has been reported in this forum (and others) as the "break" when Toyota began using a new inverter assembly. I have read another forum which reports that no power loss incidents have been reported after the "break"
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