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2010 Chevy Equinox Problems



  • mabe40mabe40 Posts: 2
    I purchased 2010 Equinox AWD 1LT two weeks ago (ordered from dealer in May). I was disappointed that the USB was missing and was not given an explanation why, just a credit on the invoice. Reading this forum I see that it was not installed on several of these vehicles. I have not been able to get the blue tooth running either, the display panel indicates it is not available. Does anyone have any suggestions? I was looking forward to this feature.
    My major problem, which hopefully is fixed, started 5 days after I bought the Equinox. When I started the car for my commute home, a low battery warning appeared on the dash and the display indicated that it was going into battery saver mode. As a result, the AC and fan would not turn on. Being a 90 degree day, I was not a happy camper. The engine turned over easily, so I didn't think it was a battery issue. I drove it home and the AC and fan never kicked on, even after the battery had been charged by driving 40 miles. Later that evening I went out and the AC and fan worked. Go figure. The next morning, I started the car for my daily commute and the low battery warning was on again (no fan and no AC) so I drove it straight to the dealer. 5 days and two body control modules (BCM) later I got my car back. This seems to have worked. I'm keeping my fingers crossed. By the way, my rental was a 2009 Malibu. I really liked the way it drove.
  • wallyuwlwallyuwl Posts: 166
    Yeah, many of the 1LT vehicles that are supposed to have the USB port don't. One dealer I was working with was unable to find one with it within a 300 mile radius, so I ended up settling w/o. I also was looking forward to it. For the Bluetooth ours worked great by doing the directions in the book. Make sure your phone is Bluetooth capable and you have it set up properly to sync with the vehicle. Try calling OnStar if you need more help or to see if may be there is a defect with the feature on your vehicle.

    Do you notice any of the transmission issues with your Equinox explained in this forum with the braking feeling with the downshifting, especially from 4-3 and 3-2nd gears? See earlier in this thread to see what I'm talking about further. I also drove a 2.4L 6-speed Malibu (tranny model 6T40, Equinox tranny model is it's brother, 6T45) and it was great.
  • snawdjjsnawdjj Posts: 6
    Not sure why the bump in RPM’s is so noticeable. I guess there is a big ratio difference in the gears, or the torque converter is locking and making the shift feel harder.

    The eco button should make the engine enter DFCO more aggressively. But my experience shows it does not enter DFCO much at all (eco on or off). Other cars I’ve had the ScanGauge in regularly enter DFCO when coasting. With the Equinox I only see DFCO when decelerating from ~60mph to about 40, and then again in the 20-25mph to 10mph range.

    I know with some cars you can feel a little lunge when the RPM’s get too low and the motor has to stop DFCO. But I think what we are seeing in the Equinox is the opposite, increased deceleration when in DFCO. It’s not a deal breaker for me, I don’t find it annoying. But I would like to see GM tweak the transmission program. They just have to be aware of the issue.
  • wallyuwlwallyuwl Posts: 166
    snaw, your analysis seems right on. Your last sentence about GM being made aware of the issue especially.

    Please call GM and let them know about the problem, or even go to your dealer (dealers have a direct means of letting GM know about the problem and if enough complaints are received by GM they come up with a fix).

    So far two dealers say it is probably a computer problem with the tranny (as you also think it is), but they can't/won't do anything w/o a new program put out by GM. I am taking it to a third dealer tomorrow.
  • The problem could have been something simple like the battery connectors coming loose. You said you ordered your vehicle so it was shipped to your dealership for you, it wasn't a tester. Sometimes in transit, things like the battery connectors come loose. Maybe your dealer didn't check it thoroughly enough or it had only begun to loosen so your driving loosened it more as time went on. This happened to one of our marketing vehicles (I work as a product specialist for some Chevy models) last week. We had been out showing the Equinox and stopped for lunch and the car wouldn't start, not even catch. A quick look under the hood showed the connector had come loose, probably from shipping it from MI.
  • I work as a product specialist for certain Chevy vehicles and I know from first-hand driving experience that even our automatic 2SS Camaro has a "braking feeling" when it downshifts from 2nd to 1st gear around 15mph. The Camaro is a RWD vehicle so this has nothing to do with FWD vs AWD. I didn't notice it in the Equinox, but have only driven it one weekend (2 weeks ago) and was still getting acclimated to the vehicle. I'll have it again this coming weekend and will see then. I don't believe that this is a problem with the vehicle. I don't want to leave a detailed (or vague for that matter) explantion of why the vehicles do that until I have a concise explanation for you, but I've put a call into our training specialist and will post back when I have the information you're looking for.
  • wallyuwlwallyuwl Posts: 166
    Any perspective from an engineering perspective is appreciated. It is doing more than just the braking feeling, to elaborate. It also has a "suddenness" feeling when you take your foot off the gas, similar to what you feel in most vehicles when you are driving and switch from N to D while coasting or something. It shudders back to front when coasting from 17-12 mph, decelerating. It also shifts hard from 2-3 and 3-4 sometimes when accelerating. And tonight, it slipped into gear very hard from 3-4 during a normal (not hard) acceleration from a stop. It made a big clunking feeling and noise. :mad:

    I have a feeling GM is going to be getting a lot of complaints about these in the next few months and they'll be forced to do something.
  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,936
    It looks like you've been around CarSpace for a while and it sure is nice to have someone with access to real product knowledge posting. Welcome to the Equinox forum!
  • roxanne3roxanne3 Posts: 23
    Wow, after reading these posts, I am not sure if I should go ahead and purchase the Equinox I have on order or not !!! It should be delivered sometime in the next 2-3 weeks. Maybe I should cancel. If I don't get the Equinox, I'm thinking of a RAV4. Can anyone give me their opinion on that ? Are you sorry you purchased an Equinox? I'm getting scared to buy one. :( :confuse:
  • wallyuwlwallyuwl Posts: 166
    I guess what I would do is test drive the one you ordered before signing anything or handing any money over. If you'd even sense an inkling of the problems discussed on this board, run away FAST! We thought it was the brake assist and a minor annoyance, but found out it is a much bigger transmission issue once we owned it.

    back2front on here said his dealer contacted GM and they are aware of the problem and working on a fix, but who knows how serious they are about fixing it and who knows when a fix might be coming. And this is assuming the people at his dealer were even told the truth by GM that they are in fact working on it.

    We drove a RAV4 and thought it to be loud and unrefined. As for the other main competitors of the Equinox, we didn't drive the Honda CR-V because we don't like how it looks, and we didn't drive the Escape because after looking at the interior it wasn't as nice as some, especially the Equinox.

    But we did drive many vehicles, including a lot of hatchbacks. The only other one we liked enough to seriously consider was the Nissan Rogue. It drove and rode great (might be a little firm for some), and was very nice inside.
  • I have just gone over 2000 Miles on my Equinox and I have not experienced any of the problems with the transmission that others have talked about. I have had absolutly no issues with this vehicel whatsoever.
  • mabe40mabe40 Posts: 2
    Since the computer problem, I have had no issues. I have driven the Equinox about 1500 miles so far and have not seen any additional problems (I don't have the transmission problem that others have reported). I am averaging 25 MPG (2/3 highway, 1/3 city), which is really nice. It should save me 250 gallons of gas/year over my last car, which got 20 mpg.
  • My wife has 2K miles on her 2010 LT1, 4cyl, FWD. No problems so far. She loves her car. The CRV felt more chintzy and less accomodating in the rear for our teenagers.

    Every auto line has problems. read the Honda message board and you will find people with issues (they will post more than the vast majority that are content). Some are throughout and some are small events that impact a small group. Take message board complaints with a grain of salt. I don't discount someone complaining about a problem like wallyuwl. I can only say we definately do not have a similiar experience.

    Test drive your car thoroughly before you sign the papers. Have the salesman demonstrate your bluetooth, XM, Onstar USB, etc. Enjoy your car. I really believe Chevy got this vehicle right and I have been one of their worst critics.
  • I have had some of the discussed tranny problems but mine doesn't seem to be to the extreme as others. Yesterday I drove on a 7 hr trip [31/2 there and 3 1/2 back} and I didn't have any problem at all. This was through a lot of construction work with constant start and stopping and open road at 70mph driving. I had absolutly no trouble at all and the Nox was a pleasure to drive. I turned off the AWD and ran the A/C and got around 30mpg, I can't explain why I didn't have the issues I had at first, only maybe I have more miles [1,600] on it now. My 26 yr old son was in the back seat and he loved all the leg room, he is 6'6" tall. Overall I love this vehicle so far and wouldn't hesitate buying it again.
    PS Onstar eNav worked like a charm and got me through Chicago without any problems.
  • ronwelronwel Posts: 57
    I picked up my 2010 Equinox a few weeks ago and have just over 1000km on it. I have not experienced the tranny problem, but I do have a problem with my radio.

    There seems to be an issue with the volume and tuning dials. The radio will start to tune to a diffferent station (AM 590, 600, 610, 600, etc...) all by itself. Just yesterday the volume started acted up and would get louder and softer. The tuning slider and volume slider appear on the radio screen, just as if someone was turning the dials. It seems to only happen when the interior temp is hot.

    I called my dealer and he said to bring it in for them to look at.

    I've also noticed that I am not getting very good fuel efficiency, definately not as advertised.

    However...with all things considered...I still really like my Equinox.
  • runoxrunox Posts: 152
    There is a noticeable differenece in MPG in ECO mode. Also, what kind of gas are you burning? I know of 3-4 off brands that deliver 8-10% lower MPG. Here in NJ, Delta is one and in PA Sheets. is a MPG killer.
  • we bought a '10 Equinox 4cyl AWD LS about a month ago and we have the same problem with the trans, not only downshifting, the upshifting is also sluggish and lot of hesitation, and gas mileage is not as good as they claim. it feels like the torque converter is locked up all the time, definitely a computer issue. does anyone here know how to contact GM directly?
  • I have the same vehicle as you, mine does exactly as you describe but when the engine warms up it seems to go away for the most part. It gets really cold here in the winter where I live and it worries me how it will do then. As for the milege mine got an average of about 29.6 on a trip with highway driving [ a lot of construction stop and starting].
  • yyyyyy...,

    I have someone I've been in contact with at GM's Executive Office. So far it has been an exercise in futility, but I keep pressuring her. If you email me ( I will get you her contact information.

    I would highly suggest going back to the dealer and describing your problem, and letting them know you are not the only one having the problem, but also that most others are NOT experiencing these problems and it is NOT "normal" for this or any other vehicle. This is the BS I'm getting from two dealers in town I've taken mine to. :mad: See if they know of an avenue for you to contact GM directly in the engineering dept. or something, or at least see if the dealer can call them about the problem (only if you trust they'll actually do it).

    Anyway, going to the dealer(s) will put the problem into GMs database and give corporate another data point regarding the problem. The more people that complain to them and take it to dealers for the problem, the sooner they'll acknowledge the problem and get a fix.
  • My wife parked and double locked our 1LT 2010 Equinox, went into work and eight hours later returned to find ALL the windows down. She was shocked! I called the dealer and he said we would have to wait until it happened again since it would have to be duplicated by the dealership. I mentioned that I would rather not wait until it happened again, especially if it happens on a rainy day.

    Anyone have any suggestions/comments about this?
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