Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!





2010 Chevy Equinox Problems

1454648505178

Comments

  • You could be writing my 2010 Equinox story. By 75,000 miles, I had all of the repairs you mentioned, new timing chain, tensioners and fuel pump. My oil pressure sensor also failed. I lost confidence in the vehicle and traded it two weeks ago at 82,000 miles!
    I am really disappointed with GM. Most people that I know are driving their cars well beyond 100,000 miles....most 150,000 miles or more with very few problems.
    The 2010 Equinox with 2.4 liter EcoTec engine was obviously not engineered properly, because too many people are have the same part failures by 75k miles.
    I considered trading for a Ford Excape, but I bought a new 2013 Equinox with the 2.4 EcoTec engine. I'm giving GM one more chance! I hope they have improved the engine in last three years!! If not, there will be Ford in my future!
  • jpfjpf Posts: 496
    The new Escape may not be a good choice because it recently has had several recalls. One incident, the Escape caught fire on a test drive because of a coolant leak. If you're looking at another Equinox, then it's probably worthwhile to wait for the new model with the 2.5 liter engine. Hopefully, some of the prior issues would have been corrected by then.
  • We're sorry to hear about the troubles you had with your 2010, rvm819. May you have many happy miles in your 2013 (Congratulations, by the way!)!

    All the best,
    Sarah
    GM Customer Service
  • http://sandyblogs.com/techlink/?p=788
    Take this letter to your dealer. You have described what happened to our vehicle too. They were only going to change a few parts until I faxed them this letter. It is ridiculous that we had to search the Internet for a letter that the dealership should of already had. They should be checking every 2010 equinox that comes in with problems. They are replacing my engine, but I have no faith in Chevy service anymore. If I had left it up to them, I would be driving my kids around in a car that could stall out at any time. Chevy 2010 Equinox owners check your oil! Do not go by the oil life on the computer screen. I just hope the replaced engine works better. From what I am reading, I am not going to get good gas mileage anymore. That is why I bought the thing in the first place! :sick:
  • This is nice if I can ever get my dealer to admit that I am burning more than a quart every 2,000 miles. Apparently a dry bone dry dipstick means you only need to add a quart (at 3,700 miles). They won't do this test until they determine you are actually burning more than a quart every 2,000 miles.

    And GM Customer Service hasn't been too helpful because it's just ending up being my word against the dealerships word.

    Do they really think I want this aggravation in my life and to fight this battle? Let alone on a vehicle with 37,000 miles? I wish I didn't have to.
  • Thanks for the follow up Sarah, GM Customer Service!
    Indeed, I hope the issues with my 2010 2.4 EcoTec engine have been corrected on my new 2013 Equinox with the same engine. The 2013 engine is much quieter than the 2010, and I am hopeful this will be a good vehicle. I want GM to be successful as much as you do, but GM has to do better than the 2010 Equinox power train!
  • Okay, So I have a brand new engine and life was good. I did notice that at low speeds (neighborhood speed limit is 25) the car would jerk and jump, but wasn't overly concerned about it since I had spent so much time at the dealership. Well, today I was starting to accelerate and the dashboard lights up and I get a message that says that the engine has reduced power. I slowly got it up to speed and since I was only 4 or 5 miles from the house I tried to make it. I managed to get about 2 miles down the road and it died. I shut the car off and let it sit for a minute then tried to start it back up. It was if the starter stayed engaged so I immediately shut it back off and called the dealership who sent a tow truck to get the car.
  • We're sorry that the new engine in your Equinox has started to act up, foster904. Please keep us updated on your progress with your dealership, and if you want for us to check into anything further we can be contacted at socialmedia@gm.com

    Sarah, GM Customer Service
  • nox77nox77 Posts: 12
    Thanks for attaching that tech bulletin. It make so much sense--it describes what we are all experiencing! My dealer never gave me any problems (Hamilton Chevrolet, in Southeast Michigan), and my new engine was great for the first 10K. Now I am at 76,000 and it sounds as bad as the first engine. I love my Equinox, but we are looking at our options. A friend actually got a new Equinox--not just a new engine. She got the six, and has no problems!
  • Sarah, I have to give Nimnicht Chevrolet 10 stars for customer satisfaction. The issue was caused by the fuel pump giving out and they replaced it and had me back on the road by this afternoon. However, after all of the trouble that we have had with this car I have come to the conclusion that it is time to throw in the towel and get rid of it. We contacted Nimnicht this evening to see if we can work on a deal to get into a new Equinox, one that doesn't have all of these mechanical problems. Maybe GM could help out with that?
    Thanks
    Jeff
  • Good morning Jeff,

    We're so glad to hear that you've had such a great experience with Nimnicht Chevrolet! While ultimately negotiations would have to be between you and the dealership on a potential new Equinox, if you wanted to send us the last 8 digits of your VIN and contact information to socialmedia@gm.com, we can look to see if you currently qualify for any private offers.

    All the best,
    Sarah
    GM Customer Service
  • Our local dealer did not want it either, their trade in value was 3400.00 below what we were offered at other brand dealers. Really loved the Equinox, just did not enjoy the ongoing oil loss problem, albiet the dealer was in denial. There, done, moved on!
  • So Eugene, you bought a different brand??

    FYI, last May we dumped our '10 Nox 4cyl for the oil consumption reasons, didn't take a bath on trade-in (don't know why ;-) but glad we didn't), for a '12 Nox w/ the V-6. I'm more confident w/ that engine platform even though w/ give up gas mileage.
  • Yes, we were really high on the 13 Escape, but at the end we choose the 13 Kia Soul 4U, smaller outside, but very roomy inside, different, but not that hard for us after trading an 05 Element for the 10 Nox, and in doing so we brought home a hefty chunk of cash @ 1.9% finance, vs 2.9 on the nox. Really love the way this thing handles, plenty of kool new options, so I'm happy and so is my home financial mgr!!!
  • roho1roho1 Posts: 317
    After monitoring this thread since the beginning I no had any faith in my 2010 Equinox anymore. Every time I got in it I wondered if this was the day it was going to blow up. No more , I traded it in on a Lexus and couldn't be happier.
    I learned the hard way, never ever, never buy a first year model year vehicle. Your just a Guinna pig for the manufacturer.
  • nox77nox77 Posts: 12
    I'm trading mine in as soon as the dealer puts my tranmission back together. The replacement engine is running fine, they say. So they are looking at the trans. Can't think about a foreign car, but maybe a Journey.
  • We're sorry to hear that you'll be parting ways with your Equniox, nox77. How is everything looking with your transmission?

    Sarah, GM Customer Service
  • At least 3 times in the 42,000 miles I had my Equinox when I went to the dealer for oil change there was no oil on the dipstick. Shouldn't happen on a new/newer vehicle. I traded it in for a Toyota last week. Nice reading everthing on this forum but now I'll be joining the Toyota forums...
    Thanks
  • ray80ray80 Posts: 1,240
    Hopefully you will be checking the oil on the new one more frequently, just in case.
  • My transmission on my 2010 Equinox is having problems upshifting to 3rd gear. Not punching the throttle even a little bit. besides that, it has 44k miles and have a problem with the air bag light coming on. Dealership says it's a wiring harness in the stearing column. I just had the drivers side brake light replaced because it burned out, and had to have it aligned in attempt to correct unusual tire wear.
  • gmcustsvcgmcustsvc Posts: 4,068
    edited September 2012
    toddeu,
    Thank you for taking the time to post your concerns. I apologize for your frustrations. I would recommend having the dealer diagnosis your concern with your transmission. If you could please email me directly with your VIN, current mileage, involved dealer, and complete contact information I would like to look into this further for you. I look forward to your response.
    Christina
    GM Customer Service
    SocialMedia@GM.com
  • On Tuesday I drove home in a brand new 2013 Equinox. I can't say enough good things how Nimnicht (especially Don and Scott) and GM stepped up and helped me out. This is the type of customer service that will keep me as a customer.
  • On Tuesday I drove home in a brand new 2013 Equinox. I can't say enough good things how Nimnicht (especially Don and Scott) and GM stepped up and helped me out. This is the type of customer service that will keep me as a customer.
  • Congratulations foster904! Wishing you many happy miles in your new Equinox!

    Sarah, GM Customer Service
  • Same thing happening right now with my 2010. Been over 35 days without my car since I got it. Experience has been horrific. I am curious about what you received regarding a class action lawsuit? Id be interested in that. So many things have been wrong with my car since the day i got it - I dont have time to write it all down right now. but what I do think is that my engine was damaged since day one - and gm doesnt authorize your dealership to take the engine apart when you complain it rides rough, stalls, bucks,sounds like a diesel train, uses too much oil, your sensors dont work etc...Its a long and comlicated list of procedures they have to go thru before they are auhthorized to dig deeper and therefore secure payment for the warranty work. By the time this happens the lemon law period is over and you cant ever prove it was there from the beginning. Slick. Please let me know about the lawsuit. Would like nothing more than to be a part of that. Thanks!
  • nox77nox77 Posts: 12
    I never thought of it that way. But when I went to trade in my 2010 Equinox, the GM Customer Service rep said it had too many miles on it to give the same amount of a customer appreciation coupon (my dealer said to expect $2500). Instead he offered just $500 for our troubles. The service manager at the dealership said he would take it to a district rep. The district rep took the $500 off the table, and offered us ZERO. The only reason we stayed with this car was becuz I loved it. Just not the engine. And, at the end, not the transmission. So, I love my new Journey. Since I work in a GM facility, I have to park in the back of the parking lot (where all the non-GM cars go) but I really feel like I had no other decision. Good luck to you all!
  • steverstever YooperlandPosts: 40,171
    Did you talk to a lemon lawyer? Most offer a free analysis and there may be another option besides the lemon law itself.

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • klm56klm56 Posts: 15
    Haven't posted in a while but so far our 2010 Equinox with our new engine is doing well. We haven't noticed a big change in the gas mileage either. I hope this is the end of our engine problems. We did express concerns over how much oil we had put in the car while searching for the reason for the problem and our dealership worked on us getting some kind of compensation for our troubles. I am happy to say that Chevrolet Customer Assistance has given us an extra coverage agreement to cover costs of chassis lubrication, oil change, oil filter replacement and tire rotation for a specific period of time.

    We really appreciate our dealership, Johnson Motors, Inc., for working hard for us to find the ultimate problem and fighting for the special protection plan. We were impressed with the dealership before and continue to be.
  • This is great news - thank you for the update and we're happy that everything so well! Many more happy miles!

    Sarah, GM Customer Service
  • My wife’s Equinox was towed a couple of days ago to the local Chevy dealership when the car just stopped. Prior to that, we had to put 1 to 2 quarts of oil before the recommended intervals. This would happen often to include a rattling noise coming from the engine compartment. I noticed that there are many posts with 2010 Chevy Equinox having this same engine problem. Does anyone know of a recall or a class action suit? can anyone help? This is very frustrating and I'm afraid that this is going to cost us a lot of money.
Sign In or Register to comment.