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2010 Chevy Equinox Problems

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Comments

  • maggienkymaggienky Posts: 1
    My entire family are GM Loyal. When we get together the only cars out side are GM. It looks like a dealership. This is the first time I have ever experience this level of poor workmanship. I am very sadden by this. I will have to go with someone else to replace the Equinox. My problem is how do you sell this car? No one in there right mind would purchase it. I am a Real Estate Professional. I drive for a living. I have to have a reliable car and this is NOT it! I have experienced every thing on the site and more. Currently in the shop for transmission noise. They tell me it was black when they checked it. Topped it off and I am supposed to go pick it up. I don't think so. Its got 10,000 miles left on the power train warranty. They just put a new engine in it three weeks ago. :lemon: :lemon: :lemon:
  • missmo1951missmo1951 Posts: 11
    I have posted at the safe car I believe. At least I posted at a government site. We are going to try Facebook and u tube as well. I want people to know that our tax dollars bailed them out, and they are not one whit concerned with their customers. My vehicle is dangerous, but as of yesterday, their representative instructed me to drive it so they could get a "code".
  • Hello missmo,

    I am monitoring the blog when my work commitments allow. Thanks for the details on your vehicle.

    I suggest everyone visit the Edmunds forum link contained further down this blog line from Stever (the host),,,review your dealers performance on that forum (either good or bad), eventually, when these non performing dealers are called out publicly to explain their lack of action, then maybe the public will be better aware of these disaster stories.

    As to the dealer expecting you to drive the vehicle until it codes out, I would contact an attorney or AAA and ask a simple question...If my vehicle fails and causes an accident while you are, at the dealers insistence, "driving what you suspect is an unsafe vehicle, while trying to produce the error code", is the dealer negligible in their duty of care to you as a customer...same goes for GM, where there is more than sufficient evidence that these vehicles, the engines in particular, are failures looking for somewhere to occur.
  • missmo1951missmo1951 Posts: 11
    Thank you. I was up most of the night trying to figure out what to do. Have decided to use Facebook, u-tube and talk to an attorney. The call I received yesterday from Customer Care was extremely upsetting. Thank you again.
  • gmcustsvcgmcustsvc Posts: 4,055
    Hello ally2002,

    If there is anything you would like for me to look into for you, I'd be more than happy to do so. We want to make sure that you have had the best experience with GM.

    Sincerely,

    Amber N.
    GM Customer Care
  • franfolfranfol Posts: 3
    I also have a 2010 Equinox I purchase brand new and every 6 months it decides to perculate like a coffee pot and require thousands of dollars of work covered up my warranty.

    It has seen a new timing chain, new air conditioning, broken raditor(dealer broke that).

    They just gave me a rental and said it is burning too much oil and it will be 3 days at least.

    The best thing that came with my car was the warranty and then the extended warranty. I owe $17,000 still and it is not even worth that much.

    What are my rights?
  • tom2477tom2477 Posts: 3
    I had my 2010 Nox with 68,000 miles on it, purchased in Aug-2009. All the same issues was one of the original people posting to this forum. Decided to trade it in since it's not worth the hassle time spent dealing with dealership on what's covered under warrarty ect.

    Best decision I made; upgraded to an Acura yes pay more but piece of mind and less trouble in the long run. Happy to say I can remove this forum from my email notificaitons; suggest you all jump ship too.
  • nox123nox123 Posts: 76
    If you owe $17.000 on your 2010 Nox you were in way over your head from the get go with this SUV purchase. I have had most of the same issues with my 2010 4cyl Nox and GM backed up the 100K warranty and offered a loaner for all warranty work I ever needed. I have 55K on my 2010 Nox which will be 4 years of age in October 2013...I will be purchasing a 2014 NOX 3.6 Eng when they hit the showroom in August...I feel this is a Excellent Value for this GM SUV and fuel consumption not all that bad at 24-MPG average when you look at other comparable SUV's on market.
  • nox123nox123 Posts: 76
    Why would you even continue to watch a GM Forum!!! Acura is also a awesome SUV not even at the same level as the NOX...Next time your @ Acura for service ask them why they have so many service bays and vehical lifts at the dealership! Better Keep you eye on that other forum.
  • wxguy23wxguy23 Posts: 3
    I've been offered a fleet 2010 Equinox LS from a major well respected company with 74,000 miles for 11,500. No problems, well maintained by strict maintenance guidelines. They have their own shop as well.

    This was driven by sales guys. Right now they have around 20 for sale as they just bought 2013s.

    Currently I have a 2009 Camry SE loaded with radio, sunroof, wheels, tint....etc with 69,000 miles. I've had it for 8 months, and its just okay. More stuff than I need and I'm tired of the ground effects.

    I'll sell the Camry for $13,000...I hope, and the equinox prices at $16,00, but I'm getting it at $11,500 as part of employee plan.

    Camry is the best car ever I'm always told...I could use the extra space, but am I an idiot for considering this "trade"?
  • steverstever YooperlandPosts: 39,971
    edited June 2013
    If your company is buying new 2013 Equinoxes, that should tell you something about the kind of luck they've had with them.

    Unfortunately people don't tend to visit forums or review sites and take the time to report that their experience with their car or whatever was average or "normal". So you have to try to guess whether the problem posts involve an unusual number of cars (or hotel rooms or toasters). Good maintenance records are a plus with any used car. Now, if your company is switching brands, that's another story.

    Life is short, if you're tired of the Camry, dump it. :shades:

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • nox123nox123 Posts: 76
    This is a great opportunity; the drive line has a 100k transferable warranty and you know already know the history for maintenience. Its very common for a large fleet to turn over vehicals ever 3-4 years; buy it! I just traded my 2010 Lt 4cyl Nox last week for a 2013 3.6 V6 Terrain. My 2010 never let me down and any issues i had since purchased in Oct 2009 were all covered by GM Warranty. My advise; dont get caught up in the negative unprofessional nonsense that a small percentage of NOX owners screem about on line; go talk to the professionals and ask about the transferable GM warranty and what all is covered; its that simple...I really enjoyed my 2010 Nox and REALLY Like this 2013 3.6 V6!
  • audionuttyaudionutty Posts: 12
    I would not recommend trading for a 2010 equinox. I own a 2010 equinox 4 cyl and the engine has been replaced once at 40k and will have to be replaced again by 100k. (i hope i will be able to get it done within warranty) I use full synthetic oil and change oil religously at twice the recommended interval. I have also had the a/c condensor replaced and the rear differential replaced.

    there is a fundamental design flaw in the 2010-2011 2.4L equinox motors, so despite liking the equinox design I would recommend against buying a 2010 or 2011. I believe the 2012 may turn out better for engine reliability since it has a modified engine. I would recommend only getting a 2012 or newer
  • nox123nox123 Posts: 76
    How could you possibly know you will need another engine prior to 100k; I need to assume your GM dealer replaced your engine block with one from a different batch / manufacturing run? I'm very aware of most of the drive line issues and experience some issues myself. However; GM covered all parts & labor including the loaner vehical while my 2010 4cyl nox was in shop. I would be glad you have a 100K transferable warranty and enjoy it while it lasts; remember the 35K warranties offered not to long ago. Just traded my 2010 4cyl LT1 Nox last week for a 2013 Terrain 3.6 V6, I was given $16.000 for my 55k mile 2010 Nox trade; only cost me $8000 in depreciation over about 4 years. Now check your Crystal Ball for advising on GM future dependibility & trade Value!
  • wxguy23wxguy23 Posts: 3
    Thanks all.
  • audionuttyaudionutty Posts: 12
    I don't need a crystal ball to know that the engine will have to be replaced again. The replacement engine has started consuming oil at a greater and greater rate again just like the original engine did before it needed to be replaced. Once it consumes oil greater than the gm warranty standard for oil consumption, it will need to be replaced. There is a gm TSB on the "zebra stripe" scoring of cylinder walls leading to oil consumption on these engines. The resolution is to replace the engine.

    I'm glad that you feel you got good trade in value for your vehicle, but that doesn't help anyone planning on keeping their car for the long term 150K plus miles nor does it help the buyer of your trade in. It's not unreasonable to expect the engine on a new car to last for the life of the car, which extends past the warranty period.

    For the record, I AM glad that there is a 100K powertrain warranty.
  • cjgacjga Posts: 17
    Loud noise...dealer does not have answers....why not a recall?
  • djm2djm2 Posts: 705
    Good Morning Everyone:

    I have been monitoring this Equinox site, and I am wondering why there seems to be a big issue with the 2010 - 2.4 - four cylinder engine in the Chevrolet Equinox, ----- and there does NOT seem to be an issue with the 2010 - 2.4 - four cylinder Chevrolet LTZ Malibu engine. ------- (I own the Chevrolet Malibu, and it now has 44,000 miles!) ------- Outside of a computer software problem with the engine early in it's life, the vehicle is trouble free.)
    I have the dealer change the engine oil & filter every 2,500 miles and since the vehicle was new, I have been using a fuel additive, (upper cylinder lubricant), than was recommended by a friend.
    When I first purchased the vehicle I noticed that the engine sounded like a "coffee grinder!" ---- It did not have the smooth sound of a four cylinder Honda Accord at idle. ----- My friend suggested that I use a fuel additive in the gasoline on a regular basis, and after a while the engine became very quiet. ---- I am not here to advertise any product, and I do not want to get into a debate as to the need for these products. I am only sharing some information. ---- The two popular fuel additives that come to mind are "Lucas Upper Cylinder Lubricant" and "Marvel Mystery Oil." ---- (They are safe for Oxygen Sensors & Cat Converters) ----- LUCL is more expensive than MMO, but it does the same job! These products can be purchased at K-Mart, Walmart, Pep Boys. ----- I am NOT telling anyone to use these products, I am only stating that I use one of them, and my engine is quiet, and I DO NOT use any oil between oil and filter changes at 2,500 mile intervals. There are only a few possibilities with regards to the Chevrolet 2.4 engines. ---- 1.) The engines in the Malibu and in the Equinox are NOT the same engine. ---- 2.) My choice to do frequent oil and filter changes has eliminated a potential problem. ---- or ---- 3.) My choice to use an "upper cylinder lubricant" in the fuel at every "fill up" has solved a lubrication problem with this engine.

    Again, I am not advocating the use of a fuel additive, and I do not work for or sell these products. I am only sharing information!

    NOTE: ---- My selling / servicing dealer DOES NOT KNOW that I am using one of these products in the fuel.

    Another line of very good products that could be used are BG / Products. Do a google search and you should be able to find a source for these products in your area. ---- They are NOT sold in auto stores, but rather they are sold at automotive service centers. They are NOT CHEAP! ---- I have use the BG / MOA in the oil of my 2007 V6 Camry since it was new. (It was recommended by the selling dealer because Toyota engines in the past were know for producing sludge!) ---- The vehicle now has 83,000 miles, gets an oil and filter change every 2,500 miles, and uses no oil. ----- (I also use the fuel additive in this vehicle!)

    I trust that this information has been helpful!

    All the best to everyone! :shades: :)
    Dwayne
  • cjgacjga Posts: 17
    I will try this, after all noone else has any answers......not even dealers
  • nox123nox123 Posts: 76
    Hello Dwayn...I have maintained my vehicals the exact same way you do for last 20 plus years. I use lucas fuel additive every 4-5 K miles and chage oil at 3500 mile intervals; oil is real cheap insurance. I just traded my 2010 4cyl Nox for a 2013 3.6 V GMC Terrain and this new truck will get the same lucus fuel treat ment and 3500 mile oil changs. My 2010 Nox never stalled or let me down and any drive line warranty work was always backed up by GM Dealer.
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