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GMC Acadia Water Leaks

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Comments

  • Stever@EdmundsStever@Edmunds YooperlandPosts: 38,986
    Click on Caron's member name and you'll find contact info there.
  • gmcustsvcgmcustsvc Posts: 4,003
    aidan3,
    Please let us know if you need further assistance finding our contact information. We will be watching for your email. Please include your Edmunds user name. Have a great weekend!
    Christina
    GM Customer Service
  • My GMC Acadia smells like a locker room when I unroll the windows. The odor is definitely coming from inside the drivers side door well. It took me a year to figure this out. What are my options for getting this corrected? After reading all of these other horror stories about leaks, I have to say I'm feeling somewhat relieved that my problems have not been more serious.
  • gmcustsvcgmcustsvc Posts: 4,003
    davidrook1,

    Have you had the chance to have your vehicle inspected at the dealership? Please keep me posted.

    Thank you,
    Caron, GM Customer Service
  • I haven't, since I thought they would think I was crazy, but now that I think I've found the source of the stench, I will. (I also thought Click and Clack would get a kick out of this one.)

    Thanks for responding Caron. Nice to know someone from GM is monitoring these boards. This is the first GM vehicle we've ever owned and love if it were it not for this problem.
  • gmcustsvcgmcustsvc Posts: 4,003
    davidrook1,

    Glad to hear you may have found the source of the smell. If you have any questions or concerns please feel free to contact me directly.

    Thank you,
    Caron, GM Customer Service
  • lansing25lansing25 Posts: 1
    the acadia is usually parked in the garage. we recently left it outside only to find out it leaks when ever it rains. the dealership has looked at it 3 times with out successfully fixing the problem. they told me they have never had this type of problem before. going to call gm canada tomorrow to speak with someone. not counting on any results. i think it maybe time to sell. will not purchase gm product again.
  • dimomdimom Posts: 2
    UGH!!! Ordered this car from a dealer in our state and have had it in the shop at least 10 times for water leaks! They have cleaned out the drain lines, replaced the drain lines and guess what, we just had a rain storm in my car again!!! I was greeted this week by a 1/2 inch of rain in my floorboard and enough water coming out of the tv that my 4 year old declared we had a waterfall in our car. We did the recall back years ago and the "repair" lasted a very short time. Now it is 2011, I have a car that has again had new drain lines been put in and smells like a high school boy's locker room. I am now worried that when we go to sell it or trade it in, its repair history will show its history with roof leaks. I have 2 small kids and love its size and the way it drives. Just the fact that I never know when to wear my water shoes in my car or when a new air freshener will run out, I am now close to being done with it. Any ideas??? Representatives in our dealership told us this week that this was a "design defect" and was fixed the next model year.
  • gmcustsvcgmcustsvc Posts: 4,003
    dimom,

    I apologize for the problems you are experiencing with your vehicle. By chance, have you spoke with GM Customer Assistance? Could you please email me your VIN? I would like to look further into your situation.

    You can get my email by clicking on gmcustsvc.

    Thank you,
    Caron, GM Customer Service
  • dimomdimom Posts: 2
    I emailed them on Saturday too. My vin # is 1GKER33738J113943
  • copk9copk9 Posts: 2
    Hello All

    I too am having problems with water coming into my 2007 Acadia...
    My Acadia only has 25 K miles on it.. Any ideas on what to do ?

    Its rusting out my seat rails and shorting my fuse box .

    I Love my Acadia except for this..

    copk9
  • gmcustsvcgmcustsvc Posts: 4,003
    copk9,

    I apologize for the problems you are experiencing with your vehicle. Were you planning on taking the vehicle in to your local GM dealership? Please keep me posted.

    Thank you,
    Caron, GM Customer Service
  • Tell me where you found it's source is? I have the same on my used 2007 SLT 2- a stale water smell after any rain. It over powers the usual nice leather smell in drier conditions.
    Please let me know what you found as this is my first GM and now I'm a bit worried I have made a mistake. I love the vehicle but hate the stale water smell!
  • copk9copk9 Posts: 2
    edited August 2011
    I TOO HAD TROUBLE LIKE YOU , i COULD NOT FIND THE SOURCE AND WITH THE HOT SUMMER THE WATER WOULD DRY UP AND I COULD NOT TELL WHERE IT CAME FROM.
    However
    Last week we had a very bad rain. I went out as soon as it stopped and had over 1 inch of water in my front passenger wheelwell. It looked like it was coming along the headliner from the passenger/right rear corner of the rear sunroof then along just above the doors and down the right side windshield frame to the right front passenger floor
    My fuse box is affected also as I have no electric drivers seat now. Also all my seat mounts are rusting.... What a mess AND I bought mine as a GM certified used vehicle with only 17 K miles on it. Is a pure pleasure vehicle I love it and have pampered it
    Ive had it 2 1/2 yrs and only now has 25 K miles on it.. Its beautiful I am sick over this.

    Caron
    The dealer who sold it to me was dropped by GM.
    I have been going to Bowser GMC in Pleasent hills just south east of Pittsburgh PA and have had so far very good service from them , I Hope they can make this right again I soo love my Acadia..
    Would you like me to let you know how it turned out ? I am going to take it in later this week
    I have another vehicle soo they can have it as long as it takes within reason..

    I am hopeful ... Again I like this vehicle VERY much

    copk9
  • gmcustsvcgmcustsvc Posts: 4,003
    copk9,

    Glad to hear you have had good service from Bowser GMC. Please keep me posted on any information from the dealership. I look forward to hearing from you.

    You can get my email by clicking on gmcustsvc.

    Thank you,
    Caron, GM Customer Service
  • jane54jane54 Posts: 2
    My 2007 Acadia is beginning to be more of an aquarium than a car. When I first purchased it, they found the tubing was not hooked up, it was fixed, but now it is leaking even worse. It appears to be coming in near the back sunroof, I took it back to the garage, they sprayed water on it, but could find nothing. Yesterday we had a downpour and the car is completely saturated, coming out of the lights and out of the seatbelt holes in the third seat, I mean actually "pouring out". Taking it back tomorrow, however with GMC's infinite wisdom they took away our local dealership, now will have to travel 100 miles EACH way (and how many times?!?!) to get it fixed, IF they can fix it. VERY FRUSTRATED!! Good-bye GMC!!!
  • gmcustsvcgmcustsvc Posts: 4,003
    jane54,

    I apologize for the problems you are experiencing with your vehicle. By chance have you spoken with GM Customer Assistance? Please keep me posted.

    Thank you,
    Caron, GM Customer Service
  • I just e-mailed GM Customer Assistance, and will continue to do so until something can be resolved. Thank you for responding to my complaint so promptly..... jane54
  • I too am going through hell with a leak. I think it is the sunroof. A few weeks ago with a bad rain storm my whole passenger side had a pool of water. I then started to have my battery die out on me & had to have it jump started for 2 days until the dealer was able to take it in. This is after I had to bring it in for a timing chain recall. Now, less than a week later, after another bad rain, the water is coming in worse than before & on top of it my parking brake light keeps coming on when my parking brake is not engaged. I also have 2 little ones & love the set up of the car but, I am about done with all these problems. It is back at the dealer again, so let's see what happens next!
  • gmcustsvcgmcustsvc Posts: 4,003
    ginajen,

    I apologize for the problems you are experiencing with your vehicle. Please keep me posted on any information from the dealership.

    Thank you,
    Caron, GM Customer Service
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