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Chevy Tahoe Stabilitrak Problems

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  • My first post here too and I'm sorry to make it. We have a 2008 suburban LTZ purchased used 4+ years ago which now has 115k miles on it. My wife loves the car. In December we had the same problems many others have had - ticking, misfires, SES light on, stabilitrac light on, etc. My local garage said it could be lifters and the cam shaft so I took it to the dealer. They replaced the throttle body, spark plugs, wires, did a fuel service and got me back on the road for $1,200. Was happy not to have an engine problem even after paying a pretty penny... for the time being. This weekend the ticking came back and Sunday night was incredibly loud so we took it to the dealer Monday morning. They said the #1 lifter had collapsed and recommended that all be repaired ($3,500) and if the camshaft was worn the total would be $4,700. Or, they wrote on my recommended services fax that I could "Replace engine (new engine may be better option than repair)." I like our dealer and the service manager has been good over the years but this was too much for me especially after 10 minutes on the internet reveals a gazillion stories that are all the same. At any rate, I called GM and they contacted me right away on Wednesday morning. I explained my situation to the customer service rep and asked for some assistance with the repair. She told me that the car was out of warranty and they would not help share with the cost. I told her that I knew I was out of warranty but that this was a very common issue that surely GM was aware of and they should be willing to help. She then told me that I had bought the car used and it "would have made a difference" if I was the original owner. Never mind that I bought it from a Chevy dealer. I get the message - I am a second class owner. I asked to speak to her supervisor and she said someone would call within 24 hours. It's been longer than that (by a half day) and no call back. Further evidence on how common this thing is... I work in a small office with 6 other people, one of whom has a Suburban like me. I was complaining to her about my issue and she said that she had all the lifters repaired on hers too. I'm really hoping GM will help, but if they don't, any advice on whether to repair or trade the car in?
  • tiredofmychevytiredofmychevy Posts: 1
    edited January 19
    I have read every single post. All 9 pages. I have a chevy avalanche 07. Bought it last February. Was in the shop for lifters two weeks later. I had the traction control problems too!  Everything all of you are saying. My truck now has 97000. I bought it with 70000. Yes I drive a lot. The traction control problem started Thursday night,  it is now Monday and I was just told my engine is not fixable. I guess I throw a shaft if that makes sense. I bought it again with 70000 11 months ago. I treaded my truck great. Never any 4 wheel, never any hi speeds. Just high way at 65. I had a 2002 gmc 1500 before this truck and sold it for $3500 with 230000. My truck did not make 100000. I always talked ford down but even their worst stories are not as bad as this. My truck has had about $8000 worth of repairs in 11 months. Four lifters were done 10 months ago. I am done with gm. And the gm representatives that pop up every few post are fake and just there to make people think something is happening. The two things I got from this form is. Do not but a gm from 2003 to 2013. And gm will never own up it what they did wrong. You think this is only a few million worth of mess ups you are dead wrong. The [non-permissible content removed] up by gm is hundreds of millions of dollars. We are paying that!  Us!  I am looking forward to giving ford a chance. I now have a$16000 loan with a blown engine that will cost me $7-8000 to fix. From my local gm dealer.  The sad part " I read this form before I bought it". I thought all of you were full of it. I am sorry for thinking that now. You live and learn and that us what I am doing. Do not buy you will regret it I guarantee it 
  • I have a 2007 tahoe with stabilitrack issue happened 3 times now I took pictures of all the lights bells and whistles going off with my phone. Now im am starting to track oil consumption. 
  • I am so mad and frustrated right now. We had bought a 2000 Chevy brand new right off the lot and had to replace the fuel gauge just like every other owner of a Chevy that year. In addition we had to replace the radio, headliner piece, door motors, and my son who bought it from us had to replace the transmission at 55,000 miles. Ridiculous and I swore I would never buy another Chevy. We are not hard on our rigs, we had a 76 Ford that we were tough on, getting wood and four wheeling, our Chevy's have only been used on road and very few miles a year. My husband loves Chevy's so we bought a 2009 Chevy brand new right off the lot, even though I wanted to buy Ford. Now at 36,000 miles we are looking at $800 to have our Stabilitrak issues solved. This wasn't caused by our driving, we put 7,000 easy gentle miles on this rig a year. It's about time for Chevy to step up. Like I said, everyone who had a 2000 Chevy had the fuel gauge issue, and now it seems everyone is getting this Stabilitrak issue. I am going to contact Chevy and if they don't offer some sort of resolution for my barely out of warranty truck with 36,000 miles on it I will go Ford or Dodge and never look back. Burn me once, shame on you, burn me twice shame on me.
  • Our 2010 Chevy Suburban had the same faults. Every dealer gave high dollar quotes saying the problem was everything from the computer, to the cat. converter, bad lifters, bad transmission, etc etc. One of the clerks at Autozone said it was a bad coil pack. We bought one coil pack and changed out one at a time until the truck suddenly ran great. The problem was a bad coil pack on cylinder 4. Coil pack was $80 and shade tree mechanic's time was $50.
  • I have 2007 Suburban and having all same issues... Stabilitrak, traction, burning oil etc.....
    Seems like nobody resolve the issues... Dealer told me to replace engine than will be fine. check engine light is on because of burning oil and that leads to stabilitrak, traction issue and lead to harsh change gear between 1st to 2nd....Told me $3700 for rebuilt engine or $6100 for new engine replacement.
    Still have question if I replace with new engine, will everything be fine?????
  • I started having the problem after we changed the oil pressure sensor yesterday. The Stabilitrak light and hard shift from 1 to 2. I've not reset the computer again yet but will try it shortly today. Hoping it's just a computer reset issue....
  • mikehuskeymikehuskey Posts: 2
    Just to share my experience to hopefully help someone else, we have experienced the same issues with our 2008 suburban. For several days we have searched and read countless sites trying to find what was causing the rough idle, stabilitrak warning, and the hard shift from 1st to 2nd... After going by advance auto, O'Reilly's, and Auto Zone and having them hook up the code reader, we kept getting several codes. From oil pressure sensor warnings (which I replaced first) to a warning related to the stabilitrak needing serviced. But the code that turned out to be the fix to our issues was the multiple misfires on our number 7 spark plug. One of the guys at AutoZone suggested that it was most likely the coil pack that was the problem. With the vehicle running rougher and rougher I (not a mechanic by no means) swapped the ignition coil pack on #7 with #5 to see if the misfire code would then switch to #5 as well. Running rough I went back to two different stores to run the diagnostics and it was still showing up as the #7 misfiring. At that point the automotive angel nudged me to go ahead and buy a new spark plug. After an hour of trying to find my socket wrench and busting a knuckle getting the old spark plug out, I was a little shocked to see the old spark plug corroded and pretty ugly to look at. I got the new plug in and crossed my first fingers... And upon starting her up she ran like a top. No more warning lights... No more service the stabilitrak errors... And everything seems to be great. Not sure if this will fix everyone's problem, but after $7 for a new plug and a skinned knuckle the problem seems to be fixed. Hope this helps someone and good luck! 
  • atc007atc007 Posts: 6
    edited July 29
    I am at a COMPLETE and utter loss of words... have we as Americans TRULY become so stupid to simply think ANY of this 1 million word thread is OK????? Families losing brakes, losing steering, brakes locking up,engines shutting off. Sometimes ALL AT THE SAME TIME!!!!!!!!!!!!!!!!!! For Gods sake..... Thousands of posts of the SAME exact things happening all around the world. And we are so damn gullible we roll into our GM dealer and ,,,,,,,,,PAY them,,,,,,to fix what is extraordinarily clearly a WARRANTY RECALL issue?? I just bought a 07 LTZ Burban Friday afternoon. THE flagship of this disgusting companies fleet. TV's everywhere, power boards, the works. So, I know going in, the boards are stuck out,and the airbag light is on as well as the fr left TPS isn't working. Sound familiar,oh yeah,,it also uses a ton of oil, the PO honestly tells me, So I'll keep an eye on it. Receipts of religious maintenance using Nothing but Mobil one. Sat am,,, batteries dead,,,NOT The first time GM had a pile in my garage dead the very first AM... New battery,,, back it out. Service stabilitrak, traction control... D in law takes my Handicapped Brother to an event,,all is well. She likes big land yachts... Leaving in bumper to bumper traffic,,,rear brakes are locking up,,screeching tires. She is NOT on the brakes!


    So, I get on here to find not only am I not alone, But this is simply par for course!! I am a very reasonable fella. I can't use my local stealer, Eighmey Buick/Chevrolet in Troy PA. I was there 3 weeks ago with my Loaded Outlook XR. I had bought 2 new OE AC Delco struts to have installed. They sent me and my family of FOUR special needs out the door and down the road with a steering wheel OVER a 1/8 turn off alignment and a completely broken off unhooked swaybar!! Pass fr wheel dangling,clattering and slapping! GM FACTORY trained BUFFOONS....So I run the VIN,, figuring there must be some recalls imminent! In poking around under the hood researching the power boards and dead battery, I noticed my cute little fusible link was gone,MIA ,for my Heated washer fluid. Well, turns out,,,,and trust me,,, Hollywood can't make this [non-permissible content removed] up!!! My amazing wonder of GM's best and fanciest designs has zero recalls outstanding :angry: ,,,BUT! On 10/16/07 it had a battery short problem, sound familiar?. On 12/17/08, it had a tsb to put in another harness for the heated washer fluid,,,and on 11/29/13,,,,wait for it!!! It had a tsb,,REMOVE heated washer !!!!! After FIVE years,,, this despicable filthy dirty company could not figure out a simple freaking heated washer component and had to DICTATE ON RECORD, They removed it all together! So, here I am, I have the same exact POS sitting in my driveway the rest of you do. Am I going to go beg and grovel,ohh please can I PAY you thousands and thousands more of my hard earned money to replace my engine with a bad oil pan design and a bad lifter design? No, I am going to be completely and totally taken care of,or this thread and the hundreds identical to it WILL BE forwarded to lawyers offices that do nothing but specializing in suing vehicle manufacturers. BTW, the comp says this vehicle has averaged 15.4 MPG , what are the rest of you seeing for mileage? Anyone in for starting a class action lawsuit? I am. Thanx and good luck to anyone seeing this :(
  • ray80ray80 Posts: 1,537
    @atc007 You had your independant mechanic check this 8 year old vehicle out before you bought it and they didn't find any of these issues? I think I'd find a better mechanic.
  • thecardoc3thecardoc3 Posts: 2,309
    atc, it's really tough to follow what you wrote but in trying to make sense out of it you bought struts and took them in to be installed? "I was there 3 weeks ago with my Loaded Outlook XR. I had bought 2 new OE AC Delco struts to have installed. " If you carried in parts to be installed did you ask them to advise you of any additional needs? Did you ask to have the vehicle aligned? Were you quoted prices for that additional work?

    The suburban that you bought, did you buy it from a dealer or an individual?
  • atc007atc007 Posts: 6
    edited July 30
    ray 80, Yes, the boards were stuck out,and airbag light on. And he advised after showing the religious Mobil one oil changes about the oil useage. Only problems at purchase. The battery and all other problems showed up AFTER purchase. You seem to be possibly suggesting I should have "saw this coming!!?". I never could have foreseen these problems! Brakes locking up without a foot NEAR the pedal??? The problems found at inspection,were googled and determined roughly what it would take to fix them. I am truly flabbergasted you have that "tone" given the track record here!! Oh well :). Carddoc, yes,sorry. Carried in new AC Delco parts, was quoted $130 for job. They came out halfway through stating,,,both of your swaybar bushings are shot. $56 a piece. I quickly checked Ebay,,,fresh new STEEL ones,with grease zerks, $29 shipped. I said ,just leave them. At pick up""" Broken piece is in the back",,what!!? Without so much as cleaning the threads or shooting PB on the threads,,which were Spotless BTW. ZERO rust. He had Broken the stud off. NOTHING wrong with the bushings :((. Yes,,of course they wanted to sell an alignment!!! My life is spent running family to hospitals here and there. We had an appointment to get to upon leaving.I called the service manager, Barry Humber, I said ,,I have a front wheel that sounds like it's coming back through my Wifes feet,a steering wheel aligned perfectly with the DITCH and Stabiltrak and traction control lights flashing!! I drove in there with a a PERFECT car with ONE soft strut on it a couple hours ago!!!!! WTH IS THIS!?? Well, you said change the struts,,, no alignment was talked about.. And swaybars break off ALL THE TIME when changing struts! ALL the time! He said..WHY would it need an alignment unless you screwed it up!... It drove straight as an arrow that am. I had a 08 Outlook, same struts, Landon Tire installed both 2 years ago. $100. NO alignment needed. Car drove like a dream another 40,000 miles. Never chewed a tire at all. And my next door neighbor now runs foster children all over Gods green earth with that car.. This 07 Outlook is absolutely unsafe to drive in the condition they returned it in. Bill was $140.. I get it. This is the new world order,and most of you simply swallow it. Not me, not by ANY stretch of the imagination. I have twisted wrenches my entire life and know right from wrong. And these stories on here,,,are not right. Suburban was brought privately.
  • atc007atc007 Posts: 6
    I would also like to add. I have no ill will obviously. Toward the GREAT mechanics who TRY hard every day ,and dedicate themselves to being great and doing right. As with anything, it's the bad ones there collecting a check and taking up space that ruin it for all of the good ones. I know first hand how many tens of thousands of dollars free time and advice I have given through the years repairing over the phone and breaking my knuckles on rusty junk I wouldn't charge extra for :(

    It is General Motors I have the HUUUUUUGGEEEEE Problem with. Do not think for one SECOND, their filthy low down belly crawling layers and Corporate asset preservation teams don't see these threads. Ford Pinto gas tanks, Explorer Firestone tires, They were NOTHING compared to this fiasco. Please,,, if ANYONE knows of anyone who has actually been in an accident ,or was killed or injured. PLEASE get ahold of me or post here. This entire situation does not sit well with me. Also,, My entire family WAS gm forever, the brutal Ford Chevy battles.Monster trucks, nascar, We bought a new Caprice or silverado every other year. Like MANY in this thread, I have chased ALL of my friends, neighbors, customers to ANYTHING but a GM. This after many disc brake/fuel pump problems with prior models.
  • berriberri Posts: 4,700
    I think GM needs to either fix Stabilitrak or develop a better performing replacement. Given the long period GM has apparently had these issues, the answer is probably the latter alternative.
  • thecardoc3thecardoc3 Posts: 2,309
    atc007 said:

    I never could have foreseen these problems! Brakes locking up without a foot NEAR the pedal???

    If you want an attempt at a silver bullet, one guess would be that the e-brake shoes might have corroded and the brake lining broke loose from the shoes and is moving inside the rotor hat (like a mini brake drum). No matter what this needs inspected by the symptom.
    atc007 said:


    Carddoc, yes,sorry. Carried in new AC Delco parts, was quoted $130 for job. They came out halfway through stating,,,both of your swaybar bushings are shot. $56 a piece. I quickly checked Ebay,,,fresh new STEEL ones,with grease zerks, $29 shipped. I said ,just leave them. At pick up""" Broken piece is in the back",,what!!? Without so much as cleaning the threads or shooting PB on the threads,,which were Spotless BTW. ZERO rust. He had Broken the stud off. NOTHING wrong with the bushings :((. Yes,,of course they wanted to sell an alignment!!!

    Thank-you for a classic description of what happens to shops when the management isn't smart enough to turn away someone that wants to carry in their own parts. Well, you just gave them the lesson that goes with the experience so maybe they will start saying "No" now. Those sway bar links almost never survive being removed and re-installed and while you can say that there was nothing wrong with them it cannot be proven in a forum. However given their failure rate unless they had been replaced some time in the last year or so that would very likely be incorrect.
    atc007 said:


    My life is spent running family to hospitals here and there. We had an appointment to get to upon leaving.I called the service manager, Barry Humber, I said ,,I have a front wheel that sounds like it's coming back through my Wifes feet,a steering wheel aligned perfectly with the DITCH and Stabiltrak and traction control lights flashing!! I drove in there with a a PERFECT car with ONE soft strut on it a couple hours ago!!!!! WTH IS THIS!?? Well, you said change the struts,,, no alignment was talked about.. And swaybars break off ALL THE TIME when changing struts! ALL the time! He said..WHY would it need an alignment unless you screwed it up!...

    The strut is responsible for not only maintaining one of the main alignment angles, Camber. (among others) Where the bottom of the strut bolts to the knuckle an adjustment can be made to correct the camber angle. Any change in the camber angle and you get a change in toe (in/out) and that would leave the steering wheel off center when going straight down the road.

    The shops biggest mistake was letting you tell them what to do. You aren't a technician and have no training so you have to learn all of this by experience. Yes you can get stuff cheaper off of the net, but those prices are for you to do it yourself, not for what you have done here.
    atc007 said:


    I have twisted wrenches my entire life and know right from wrong. And these stories on here,,,are not right. Suburban was brought privately.

    I have been a mechanic/technician all of my life and based on what you posted you have a long way to go to claim yourself as proficient. If you genuinely had experience you would have known about needing the car aligned and the sway bar links with the installation of the struts. It's not a stretch to believe that a real technician examining the Suburban prior to purchase would also have discovered a good number of the faults you described. Caveat Emptor.

  • atc007atc007 Posts: 6
    edited August 1
    Lol,, the internet is littered with typical responses like yours, dissecting a post and answering a sentence at a time. My little time on the net has proven to me to steer clear of that. My post aside. Completely discredited. We would ALLLL ,,LOVE to hear you explain away. The hundreds and hundreds,, Thousands? Of EXACT,same real world problems we are all here for. Rear brakes were replaced not long ago at a garage silver bullet. By a presumably "proficient" technician like yourself.It has a miss on multiple cylinders. I will dare a guess at oil fouled plugs from a defective engine design. Impeding electrical performance due to a defective electrical design. And when replacing struts, common sense does warrant very carefully placing the new one exactly where the old one lived. Guaranteed perfection? No, Straight wheel ? Yes.
  • thecardoc3thecardoc3 Posts: 2,309
    @atc So when are you going to open up a shop and show everyone how it is supposed to be done?

    The number one issue with all of this is that you want GM to goodwill you a rebuilt car. If GM did that, would you really treat them, or the dealer you mentioned any better? Meanwhile you have yet to explain why the rest of us have to chip in and pay for you to get a rebuilt used car because the manufacturer ultimately doesn't pay for stuff like that, its other customers do. Warranty expense is a cost that gets passed back onto the consumer just like every other part of doing business.

    There are a lot of people who are in for a big surprise, the trade is running out of qualified techs. The people smart enough to really be good at the work are doing other things with their lives where they can make better money, have benefits, and not have to put up attitudes like the ones displayed in your posts. The shops that have the best techs today have learned to not try and fix every car. You wouldn't even have gotten past the phone call estimate with carry in parts.

    As far as why your new used car has problems, it sounds like the previous owner didn't take as good of care of it as they should have and just let things go because they were planning on getting rid of it. Which by the way you'll find numerous posts advising people to do just that.

    The struts. You tried to state that there would be marks that would allow you to put it back together "where the old one lived". That's partly true, however the marks that you would need would only be visible inside of the old strut that would be headed to the scrap pile. The knuckle would have marks, but they would be across the entire surface because it gets clamped inside of the larger strut. That means there are no marks to attempt to line up when you install new struts.

  • atc007atc007 Posts: 6
    edited August 1
    I appreciate you are one of the good ones. I truly do. But using THIS particular thread to pound home how rough your job is, is NOT the time or place. I mean this in 100% sincerity to you. Thank you for trying to be a GREAT tech. BUT, THIS thread,if you missed it. Is about ONE thing. General Motors Stabilitrak safety issues. People dying,or having a REALLY good shot at it. Anything other ,should be buried in some other thread. I have, like MANY others. A full sized tank that rolls down the road pointed at other helpless families,that is NOT safe to be in or around.End of story. The FAULT? An engine that uses oil,fouls plugs,ruins lifters,and ultimately destroys itself,throwing codes that activates and deactivates,LOTS AND LOTS of systems on it's own. And THAT, is WHY we are all hear. NOT to hear how amazing you are,how underpaid you are,or how far you can bully beatdown a good person on the internet . Since you are underpaid, And I mean that sincerely, I truly think you should go be a GM lawyer. You have the flare :) Did it REALLY make you feel better, proving that I do indeed, NOT have a laser alignment rack in my front yard?? Seriously. Tearing me down and trying to discredit someone personally,in a thread where people ABSOLUTELY SHOULD HAVE DIED.. MANY,MANY,MANY TIMES.Really,,,do you FEEL BETTER NOW cardoc? You WREAK of GM,,,The stench is terrible. I have NO care, WHO this is passed onto cost wise. RIGHT IS RIGHT> Wrong is wrong.These vehicles should either be FIXED to the end of their life cycles,NO questions asked,,or bought back by GM.. End of story. Zero questions. No gray area.And if you will argue ANY of this. ONE word. God help you. You are so far jaded, you need a break. :( HOW,can you as a human being. Sit by and read about families ending up straddling the edge of cliffs,ending up dead engine in freeway traffic around tractor trailers repeatedly,engines dying, brakes locking,brakes not working, steering locking,steering not working,and some how DEFEND<ANY PART OF WHAT IS TAKING PLACE HERE!?? You can most likely have the last word. I have no time to argue with you. THIS,,and THIS exactly, is why I did most certainly have a chip on my shoulder coming in. NOT just because I have watched and dealt with GM over the past decades on problems that CLEARLY were world wide recall candidates,but because of presumably decent people like yourself, DEFENDING and somehow seeing ANY parts of this filthy story that is ok?? Good luck .
  • thecardoc3thecardoc3 Posts: 2,309
    Thanks for letting me have the last word. ;) When the career evolves into one where the pay and benefits and above all respect are on par with what is available to people in other careers, then and only then will it attract higher quality candidates on a regular basis. As it is right now a dealer tech assigned to repair your car would get paid one amount for the work as a customer pay repair, but the moment GM stepped in and took over any of it the techs pay for the same work would be cut by a third or more. (Yea I know some think that isn't the consumers problem but it sure sounds like you have a problem with the way things are right now) They call this "flat rate" and there isn't anything flat about it. Do you want to see a trade where all of the techs could handle the stabilitrak and other more complicated systems efficiently? Then the points that I am making have to be addressed. My guess is that things are going to get a lot worse before they start getting better. The only thing yet to be discovered is just how bad it really will get to be before it finally starts moving in the right direction.
  • Mr_ShiftrightMr_Shiftright CaliforniaPosts: 47,570
    Well that all makes sense, but as atc007 states, he has a problem right now, and can't really wait for a reformation of the auto technician profession. I'd rather see Doc print out a rational approach to this problem for the dealers, if they can't handle it.

    MODERATOR --Need help with anything? Click on my name!

  • thecardoc3thecardoc3 Posts: 2,309

    Well that all makes sense, but as atc007 states, he has a problem right now, and can't really wait for a reformation of the auto technician profession.

    I'm not sure anybody can. If you take the right candidate today, send them to a four year school that would make them ready to apprentice as a technician. They would be a solid worker in about six years and from that point, and would take yet another ten to truly master the trade. That is provided that they are committed to continuing to study even after that point because there really isn't a finish line because of how fast everything changes.


    I'd rather see Doc print out a rational approach to this problem for the dealers, if they can't handle it.

    There are techs that can handle it and do a fine job with this technology, there just isn't enough of them to go around. Meanwhile the pay plans and working conditions abuse the good faith that these people put into their careers to become as good as they are and if that doesn't change there isn't any reason to expect that they will remain techs anyway.

    atc's car problems would just be a "normal day in the office" for me from the technicians side of the work, but he would never even get in the door when he tried to carry in his own parts. If someone pulled the google the price stunt on additional work as was described, that would be a deal breaker too and they would be immediately excused from the premises. Time and again people try and twist things like the car needing to be aligned when the struts were installed as just a money grab and that is totally false as it was in this case. It's popular for some consumers to pull tricks like that and then blame the shops if they end up disappointed with the outcome. It's a lack of knowledge and experience by other consumers that makes behavior like that allowable.
  • Mr_ShiftrightMr_Shiftright CaliforniaPosts: 47,570
    Yes, ok, bringing your own parts to the party is not cool, I agree. But apparently, your alleged gifted technicians have disappeared in his part of the country.

    MODERATOR --Need help with anything? Click on my name!

  • thecardoc3thecardoc3 Posts: 2,309

    But apparently, your alleged gifted technicians have disappeared in his part of the country.

    When you understand what has been going on for the last few decades it shouldn't be a surprise that qualified techs are hard to find. The problem is that it is going to take decades to correct the situation.

  • berriberri Posts: 4,700
    While bringing your own parts to a repair facility may save you a bit of markup, I doubt it saves all of it and I think you then hand the shop an excuse if something goes wrong since they are no longer a "systems" provider on your job.
  • atc007atc007 Posts: 6
    Code reader resulted in Multiple cylinder misfire. Was hoping for a specific cylinder. Guess I'll throw all new plugs at it .
  • thecardoc3thecardoc3 Posts: 2,309
    berri said:

    While bringing your own parts to a repair facility may save you a bit of markup, I doubt it saves all of it and I think you then hand the shop an excuse if something goes wrong since they are no longer a "systems" provider on your job.

    If something goes wrong with carry in parts the law is still on the consumers side and shops have been sued and forced to warranty parts that they didn't even sell. That has been explained to us as being some kind of an implied warranty. In several cases the vehicle owner made the claim that the shop (tech) somehow damaged the component or assembly during the installation. While that's possible the rub is that it doesn't have to be proven, only alleged and the shop loses even if the claim is a total fabrication. So basically if the shop management is dumb enough to install carry in parts, then they will eventually get what they deserve.

  • thecardoc3thecardoc3 Posts: 2,309
    edited August 2
    atc007 said:

    Code reader resulted in Multiple cylinder misfire. Was hoping for a specific cylinder. Guess I'll throw all new plugs at it .

    No testing? Do you know why you shouldn't replace the spark plugs alone?

  • steverstever Viva Las CrucesPosts: 44,978
    edited August 2

    While that's possible the rub is that it doesn't have to be proven, only alleged and the shop loses even if the claim is a total fabrication.

    You can even win at court but you'll never get your time (or all your attorney fees) back.

    Moderator - Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • thecardoc3thecardoc3 Posts: 2,309
    stever said:


    You can even win at court but you'll never get your time (or all your attorney fees) back.

    Don't forget what can happen with the internet today (yelp) on top of that. Even if you won in court (doubtful) you lose everywhere else so you would be further ahead to take the loss. That's why the best approach is to straight up say no to carry in parts.

  • steverstever Viva Las CrucesPosts: 44,978
    edited August 2
    Seems like auto mechanics lost in the court of public opinion decades ago.

    GMs Stabilitrak problems are helping either; people keep posting about them (as @berri said) and there seems to be several different causes, none of which are cheap or easy to track down.

    Moderator - Minivan fan. Feel free to message or email me - stever@edmunds.com.

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