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Thinking of buying a Porsche? Read this and think again!
My 1999 Boxster was recently diagnosed with the apparently very common intermediate shaft failure (IMS failure). The big surprise came when I heard the only way to fix this, is a complete engine replacement; $12000 for the part alone! Add the hours needed to put it in, and this is more then the cars current value.
The car has 62000 miles on it and had every scheduled service, done by Porsche certified shops.
When I approached Porsche to help me out, they had a good laugh and told me that the warranty expired 6 years ago. Even after I pointed to the "Implied Warranty of Merchantability and Fitness of Purpose" regulation in this country, and told them that nobody would buy a car knowing that it's engine will disintegrate after 62000 miles, they had nothing to say. I guess my fault for trying to keep the car in good shape and not driving it enough so that the failure would occur within the warranty period.
On their website, Porsche boasts with statements like:
“With the ‘Made in Germany’ cachet, and because of it” and “What counts here are quality, environmental protection, safety. And, naturally, fascination.”
Needless to say that I was fascinated until this happened.
I'm left with two options: donate the car, or get a lawyer. Neither is remotely what I'd like to do.
It is beyond me how Porsche can act this way. They want to make a profit out of this and sell me a new engine. An engine that I need to replace due to a design flaw that they built into it. They didn't even offer to give me a new engine at their cost.
I hope many people read this post and it shows them how Porsche treats its customers. I know, I'll never buy one again. And believe me, it hurts to say that: I loved to drive my Boxster.
Read up on the IMS failure and think again if you think of buying a Porsche. The user forums are full of people with similar stories. Don't make the mistake I made. Don't buy a Porsche!
See also: Edmunds Porsche Boxster Reviews, Dealer Inventories, and Pricing