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Audi A4 2004 and earlier

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  • 204meca204meca Posts: 366
    Happy to report that I called the dealer back & requested repair under warranty. Got it done with no fuss.
  • Hi Everyone,

    I tried to search the forums as I am new to this site, but wasn't able to find a similiar post.

    I bought a 96 A4 2.6 this summer, and it has been great...though I am having trouble now that winter has actually returned to MN. About a month ago I was exiting the hwy, breaking around the off ramp, when the rpms just dropped to nothing. It completely stalled. Glad the steering wheel still functioned and that there wasn't anyone behind me. The weather changed to 30 degrees to 0 by the end of that day.

    Didn't have an issue again, but still took it into a precision tune and the error code showed it was a plug on cylinder 5. They made the repair and everything was fine, until this morning, when it was minus 15 overnight. Actually had to get a jump. Drove fine into work, until I got a few blocks away and was at a stoplight. The RPMs started to hover around 500, it would rev back up to 1K and then finally stalled.

    Anyone else experienced this? Cold Temperatures seem to be a factor.

    Apologize for the long post, but wanted to give you as much info as possible.

    Thanks!

    AJ
  • I want to share my Audi A4 lease termination experience so others can learn from my mistake. Having had a positive experience with an A6 lease via Seattle’s University Audi, I decided to lease my second Audi in 2004, this time, an A4.

    One month before the end of the lease, I went through the lease termination inspection. Got dinged for $1300 items: a door ding for $125, two scratched wheels at $276 each, and a couple other things I wouldn’t challenge. I live in the city and to me, scratched rims and door dings are normal wear and tear. However, this is not Audi’s position, thus there was no negotiation. It was not a positive experience dealing with Audi Finance. I found them arrogant and ambivalent. I thought that customer retention would matter to them. My misunderstanding.

    My car had low miles (27K for 4 y/o car) and was in good condition; no problems to date. It also had a low residual, so I thought that if I were going to have to pay an additional $1,300 to relieve myself of the car, perhaps I should consider purchasing it or at least have someone I know purchase it. It was a good car; good price; made sense.

    Very close to the end of the contract, I took the car in for a service inspection to make sure there was nothing glaringly wrong with it before purchase. When I checked in with the service department that day, I was told it was going to be $200 for the inspection. Huh? Then the service rep told me the car was out of warranty. What? The lease isn’t up yet. Yep, the warranty had expired three days prior. Steaming, I told them to go ahead and do the inspection.

    Turns out the power steering rack was going out (as well as a couple of less major things) and it was going to be about $2,500 to repair it. Well, clearly, Audi isn’t going to want this car back with such a serious problem. A conversation with the district warranty manager should give us clearance to repair it under warranty. Nope, they wouldn’t do it. That decision was completely illogical to me, regardless of you'd run the numbers. They’d rather take it back, ship it off to auction and drop the car “as is” on some unsuspecting buyer. Again, a warranty department that has no interest in customer retention either.

    (So, head’s up if you are a recent purchaser of a dark blue Audi A4 VIN WAULT68E94A011017)

    And my sales guy, who I’ve bought two Audis from, was no where to be seen through this process, although I know he was aware of what was happening. He too was completely uninterested in retaining me as a customer. In fact, my comment to the Sales Manager (Ivan Velkov) at University Audi was “across the Audi corporation there is universal disinterest in keeping me as a customer.”

    I could provide more details to this story that would better reflect the how silly it all was, but for brevity’s sake, I won’t. Suffice it to say, Audis are selling well these days. Don’t be surprised if you don’t matter to them. I have been a European car owner for over 30 years. They’re great cars. I still have one. However, I did just purchase my first Japanese car. It’s a blast.
  • andys120andys120 Loudon NHPosts: 16,593
    I've learned two things from your post-

    -First it's a bad idea to lease unless you're prepared to pay thru the nose for normal wear and tear at the end of the lease.

    -Audi could use a more Customer-oriented dealer network. Actually I knew that from my prior experience as an Audi owner. I would urge owners to seek out an independent shop for all non-warranty maintainence and repair work as I did, it's much cheaper. Independent VW specialists can handle most work on Audis as well.

    Great cars, so-so dealers.

    Turbofan should have been aware that the warranty period is normally determined
    by age and mileage, not the length of the lease.

    2000 BMW 528i, 2001 BMW 330CiC

  • niner1niner1 Posts: 1
    Experiencing similar customer retention issues with my low mileage 03 A4 3.0Q. I got tired of turning in cars on Audi's terms and getting hit up for normal wear and tear so I decided to buy this one. For the past two years I have been plagued with inexplicable dead batteries, or failures to start because the key sensor wouldn't recognize my key. I never got an argument from the service department in regard to replacing defective lock cylinders under warranty (or covering repeats of the same repairs after warranty), but the service department refused to look deeper and ask the question as to why the recurring problem, nor did they care that I was repeatedly inconvenienced. The details of my story are a case study for Audi customer care, and I won't bore you with the play by play, but I too found they could care less about my customer experience. I raised my issue with Audi North America Customer Advocates... they suggested that I should talk to the sales manager to see if I could negotiate a deal on a new car. I drove my Audi loaner to the Infiniti dealer tonight.. I'm negotiating a deal on a new car, but its a G35X. I wanted to make it work with Audi, but it became evident that loyalty is a one way street with them.
  • newcombenewcombe Posts: 2
    Hello, Please bear with me as am not really any good at these forums. They really are new to me, No excuse. Please could someone tell me if their are any modifications available at all for my Audi? I know the engine is getting on a bit now? but i really love the car.I have read in other places that its not worth attepting any air flow mods, And i know this first hand, as racing filters actually decrease power.Can the engine be mapped? is it to old. is there any good exhaust systems available??Is their any turbos i might be able to add(+coolant system!)
    My naive brain would have thought i might have been able to squeeze close to 200bhp
    out of her instead of the current 150,although am under no illusions a few horses will have escaped over the years. Any advice would be greatly appreciated. Thanks.
  • andys120andys120 Loudon NHPosts: 16,593
    You haven't recieved any replies because most of us are Yanks and AFAIK Audi has never offerred a 2.6 for North America. IIRC there was a 170hp 2.7 in the Audi 90 (an underrated car) and the 193hp 2.8 that was in my A4/B5s.

    Very little in the way of performance mods was offered for the 2.8. Be aware that any mods, with the possible exception of a free-flowing exhaust system will adversely affect your gas mileage as I understand UK petrol prices are horrendous.

    You might try www.audiworld.com, best of luck.

    2000 BMW 528i, 2001 BMW 330CiC

  • newcombenewcombe Posts: 2
    You are correct. Petrol is now £1.25 per liter.Thank you for the advise it is sincerely appreciated.
  • rb6prb6p Posts: 1
    sorry to have to post such a neophyte question, but I don't know where else to look.

    After lots of searching, I found an excellent deal on a 2001 a4 for relatively low mileage. I'm pretty clueless about cars, and aside from obvious issues during a test drive I'll most likely overlook significant red flags.

    How does one go about arranging an evaluation by an audi service center? And how much will it cost me?

    Thanks in advance for any clarification.
  • andys120andys120 Loudon NHPosts: 16,593
    It should be as simple as calling the Service Dept. and making an appointment. It's about an hour's work, the going rate in most places is about $85-$100/hr.

    An independent Audi/VW tech might do it for less, good luck..

    2000 BMW 528i, 2001 BMW 330CiC

  • Does anyone know when Audi started using synthetic oil in their engines from the start? I just bought a 2004 A4 1.8t (34k miles) and am hoping to avoid the dreaded sludge problem. The salesmen told me it has always had synthetic but I'm not sure. Thanks.
  • Anyone else having this issue? It appears that the driver's seat has developed a "hot spot" for lack of a better description. It's located under the right thigh area and gets uncomfortably hot, even at setting 3. I can imagine what Audi would charge for repair, and I suppose I can do without it, although I certainly will miss the warmth ! Any suggestions?
  • kneisl1kneisl1 Posts: 1,685
    I have just purchased a used Audi Cabriolet 1997 model. I paid $5500 and the car has 99k miles on it. The origional owner garaged it and had service receipts showing a pretty impressive service history including brakes all around and timing belt/water pump done when the car had 88k on it. The family all came out to say goodbye to it with tears in their eyes as we drove away!
    We plan to drive this car maybe 2-3k miles a year. Its a luxury for us. Hoping to share my experiences with others here! Im on audiworld also and if you know of any other sites for the Audi Cabriolet please do tell!
  • I have a 98 A4 1.8 Quattro . It runs great and has great stability (no sway of drift) however when I encounter a little ice of slippery roads the it wants to sway out of control. I believe it may be a problem with the ESC but I am not sure. Anyone have a simiiar issue .. Please advise
  • andys120andys120 Loudon NHPosts: 16,593
    I believe it may be a problem with the ESC but I am not sure

    Tires? Something's wrong my A4 was as stable as anything on icy roads.

    2000 BMW 528i, 2001 BMW 330CiC

  • I have a 2001 Audi A4 1.9 TDi (turbo diesel) Quattro wagon, which is almost perfect, except for an impossibly foggy, drippy, even iced windshield, that cannot be cleared.
    I've tried everything, AC on, high heat with full defrost fan, nothing works. (In fact the entire car is like a rainforest whenever the temp drops below +3 deg C, and is often worst around 0 deg C).

    Service has changed the filter, checked for leaves in the system, and other obvious fixes – and no fix. They're clueless, no ideas.
    I heard something about a broken (puctured) heater core, which would leak anti-freeze and blow a mist of it onto the windshield. But we have plenty of heat, no problem. Any ideas??? Please help, this is dangerous. Thx.
  • Hope Audi sees this and many Audi owners or those considering buying a new or used Audi --- My A4 has been the worst car I've ever owned...

    ignition coils--my car towed 5x
    fuel pump
    wiper transmission, what geshaftsterfuer is responsible for a $700 failure of something as STUUUPIT as a "schtinken"... "viper transmission"
    secondary air supply system---check engine light
    timing belt ---5 hours and 1500 to replace...vs others at ~500--- I guess audi mechanics and service mgrs are paid to ripp off customers !
    engine sludge
    glove box door ---$350 to fix a $2.00 plastic hinge part
    key fob codes lost for no reason
    ABS/ECT lights for vhat reason ??
    check engine light ??? why, to sucker customers back to dealer ??
    engine cam cover seals
    1000's of severe and fatal engine fires ( maybe German NAZI types like to see noxious gas and/or fire engulf and kill people )

    OK, AUDI, HOPE I SEE YOU IN COURT, AND IF I DON'T, I YOUR SR MGRS AND THE HEAD GESHAFTSFUER BURN IN HELL !! AS YOU SAT ON YOUR GERMAN FAT KEISTER AND DID NOTHING, KNOWING THAT PEOPLE WERE DYING IN AUDI ENGINE FIRES !

    ALL OTHERS ON EDMUNDS OR AUDI FORUMS--- PLEASE CUT AND PASTE TO OTHER BLOGS AND CUSTOMER SITES, AND MAYBE AUDI WILL RESPOND TO ONE OF US VERY DISAPPOINTED OWNERS. and this is the USA, AUDI, where in addition to recalls, we prosecute NTSHA cases when engines catch fire due to oil leaks on the turbo or cat converter ... not only civil but criminal charges will be prosecuted against those in your company who knew of the danger of oil leaks and fatal engine fires and did nothing...remember the sudden acceleration issue in the 80's that almost bankrupted your company --- audi engine fires likely to be as sad and with more fatalities as NHTSA completes it's investigation.
  • michael105michael105 Posts: 5
    edited February 2010
    Never, ever buy any Audi...the apparent strategy of this company and their dealers is to sell the cars with all the complexities, and then "mine" the aftermarket with parts and labor costs...on each car and attempt to "mine" $10-15K in service parts and labor at high profit...so they design in things that fail after warranty.... so all you potential Audi owners, go elsewhere...we're wise to the Audi game ! and msg to Audi...like Toyota, your CRAP will backfire and blow up in your face, NICE TRY, GERMAN JACK ASSES !!
  • andys120andys120 Loudon NHPosts: 16,593
    You're all wet Michael, I've owned two Audi A4s and they were quite reliable. I had me maintainience done at an indy shop, not the Stealer so costs were reasonable.

    One of the A4s went to 109K with no major repairs.

    2000 BMW 528i, 2001 BMW 330CiC

  • What happened at 109 K ? That's not significant miles in this day and age. Also, see other postings on Audi problems---the facts speak for themselves.
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