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2010 Outback steering wheel shaking and hesitation

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Comments

  • prigglypriggly Posts: 642
    No, nope, wrong. No perverse need to be proved right. Just accurate.

    Percentile rankings are meaningless in a situation with this many variables.


    I'll take the JGC any day brother over the "Smart" car!
  • ateixeiraateixeira Posts: 72,587
    If there is any widespread issue with JGC 2011 handling I am sure they (Jeep) will l do the right thing and FIX IT!

    I hope so as well.

    Subaru acknowledges the problem but has yet to find a fix. It's tough when it does not affect all cars. I make a living troubleshooting and that's always a challenge.
  • ateixeiraateixeira Posts: 72,587
    edited January 2011
    Please post specific links to these sources in fact

    Consumer Reports, December 2011, pp 70-71.

    Autoblog I already provided, but here it is again:

    http://www.autoblog.com/2010/12/13/2011-ford-explorer-first-drive-review-road-te- - - - - - st/

    Motorweek (on television) said body roll was "rather loose" but you'll have to watch the show for that.

    Motor Trend said "it starts to wallow when you push it real hard" in reference to beyond-the-limit situations (it's also in the text):

    http://www.motortrend.com/roadtests/suvs/1008_2011_jeep_grand_cherokee_drive/ind- - ex.html

    Still good reviews, but all hint at the same issue CR noted.

    Also, before cries of CR bias, let's keep in mind that when the Lexus GX behaved in an unstable manner, they tacked a "Do Not Buy" rating and created a bunch of controversy (Lexus did provide a fix and CR dropped that label). They're giving Jeep a 2nd chance and will test a Hemi equipped model.
  • prigglypriggly Posts: 642
    Thanks for the reply and clarification.

    Observations and comments:

    - you can't compare a V-6 to the HEMI

    - the Ford has three rows of seats, a no-no in my book

    - "On-road, the '11 Jeep Grand Cherokee is more refined and more efficient, and doesn't give up anything for its slightly larger size. Off-road at Moab, it hard to imagine how it could get any better. The Grand Cherokee still can go wherever the Wrangler lightly treads, and its slick new Terrain-Select gives the Jeep faithful a useful new gadget. Pressure relieved."

    Read more: http://www.motortrend.com/roadtests/suvs/1008_2011_jeep_grand_cherokee_drive/spe- cs.html#ixzz19uPoxgs3

    - Ford is tending to overtechnologization of its vehicles. You can see it in the new Lincoln MKX which is an electronic gadget mess in the interior. My Lincoln Synch and the My Lincoln Touch failed to work properly when the salesman attempted to demonstrate them. Jeep is ergonomically superior by a country mile and everything inside the cabin worked on six (6) separate units I tested.

    As far as this "body roll" issue is concerned, I think it is a tempest in a teapot. Generally, the vehicle is getting rave reviews from the vast majority of analysts such as that from Motor Trend.
  • ateixeiraateixeira Posts: 72,587
    edited January 2011
    Did you get the Hemi or the Pentastar?

    CR's February issue tested the Hemi-equipped Grand Cherokee and it did *not* demonstrate the same handling issues they encountered with the Pentastar V6 model, FWIW. Just got that mag last night.

    The Hemi seems to be the better choice, given the weight of the Jeep. Plus, I'd choose a Grand Cherokee to tow and go off road, and for both those situations you'd want the extra torque. At 16mpg EPA city it's not like the Pentastar is a fuel miser anyway.

    I priced a Hemi with the air suspension is it came up to about $42k US. That's definitely in a higher price class, but still a good value if it's in your budget to spend that much.

    But ... is it an alternative to an Outback? That's where we disagree. Even if you forget about the price delta, people buy Outbacks because they don't want a truck, that's sort of the whole point. I think they would be more likely to cross-shop a Venza and a Crosstour, and IMHO the Outback is by far my choice among those 3 options.

    As for the Explorer - Chrysler will soon offer the new Durango to compete with that.
  • prigglypriggly Posts: 642
    I bought the HEMI. The Pentastar is a questionable engine, I would not buy it. The HEMI is a proven winner!

    As far as the Outback is concerned, that would have been my choice, but I am not prepared to take a choice on a shaker. Plus Subaru has become dishonest. Jeep has not.
  • easypareasypar ColoradoPosts: 186
    I've been following the to-and-fro regarding the JGC versus and Outback and am a bit suprised to find people comparing them as apples-to-apples. I saw a display JGC the other day (Costco lobby) and noticed it had about a 13/19 mileage rating. It also felt like it stood taller than our old ('92) Cherokee did.

    I'm not sure about the comparo between two vehicles that get such widely divergent gas mileage, size and weight difference and price; about $40K versus $30K. I think someone above made a comment along the lines of "$10K more". To me that's not "merely" $10K, that's ONE THIRD more.

    If doing that why not just go up to the Acura MDX.

    easypar
  • ateixeiraateixeira Posts: 72,587
    I would never cross-shop these, I was reacting to him recommending an unusual alternative in a similar fashion to you.

    Consumer Reports got just 9mpg in the city cycle, and since I don't need to tow or go off road that is a trade-off that I'm not willing to make.
  • I'm asking for a little help/advice here. We drove the Forester (non-turbo version) after testing the Honda CR-V, and there was no comparison. We loved the Forester. I fell for the car. I've spent some time on the discussion site and looked at the comments on the Outback, as well as the Forester. It looks to me like the Forester is a better handling car, even though the Outback is more expensive. Even if the Outback is somewhat more cushy on the interior, has anybody got any reason why I should even consider the Outback over the "Touring" version of the 2011 Forester? Any advice as to whether I need the Touring over the Limited? I was absolutely amazed at how much more power and feel the 170 hp Forester had over the CR-V. The comfort was fine, and what I need is clarity of controls for my kids who will be learning to drive on this car. Thanks!
  • ateixeiraateixeira Posts: 72,587
    edited January 2011
    Well, the Forester has more torque, and I think it weighs a bit less than the CR-V.

    Go for it, we're on our 2nd Forester, and RL Polk just announced the Forester was a repeat winner in owner loyalty for its class. It is an IIHS Top Safety Pick, ALG best residual value in its class, C&D 5Best Trucks, MT SUV of the Year, CR #1 pick in its class, plus it's cheaper than the Outback, and you get the massive moonroof.

    I say splurge and get more equipment, since it was below your price target anyway.

    Best of luck.
  • drdkdrdk Posts: 11
    We own a 2005 Forester XT. My kids learned to drive in it and it was great because the visibility out the rear and side windows was unobstructed. Backing up is not a guessing game. I am not sure how the 2011 Forester compares for visibility, but the 11 is definitely a much bigger car to manuever. It should still be a good car to let your kids drive. I would not buy the Outback because of the Steering Wheel vibration issues.
    The touring gives you the HID headlights. Take a test drive at night and see the difference. Good luck
  • thor14thor14 Posts: 17
    It was not clear to me in your post if you have test driven the new Outback yet. I test drove the Forester when I was looking at the Outback and I thought the four speed transmission in the Forester was sluggish. I think the interior, ride, and transmission in the Outback is better than the Forester. But its also more expensive.

    As for the shakes everyone keeps posting about, I test drove my Outback and it did not shake, so I bought it.

    Forester or Outback, I'm sure you will be happy any Subaru, but thats my two cents.

    Best of luck on your exciting purchase.
  • jeffm5jeffm5 Posts: 111
    Thor14,
    I've had a 2010 Outback for over a year. It now has about 16,000 miles on it. It had what I would define as minor steering wheel vibraton at speeds around 65 MPG. More of an annoyance than a problem. I had the tires rotated and the vibration disappeared. I've had the tires rotated since and it has not returned. I also owned a 2000 and 2004 Forester, both good cars. But for me, the Outback has been a step up. Very satisfied with it. Take one (or more) on test drives. I'm sure you will be satisfied with either model. BTW, my Outback is a Limited 4 cyl. with CVT. Very satisfied with the gas mileage, about 30 going 65 MPG and about 25 in mixed driving. Good luck!
  • jeffm5jeffm5 Posts: 111
    Post #134 should have been in reply to bronstein not thor 14. Sorry!!
  • ateixeiraateixeira Posts: 72,587
    Rear visibility is not as good as before, but still best in class.

    At the intro Subaru actually compared itself to 3 other small SUVs and was the clear (pardon the pun) winner.
  • clarkkentclarkkent Posts: 154
    BS to Subaru acknowledging the problem. I wrote to them and I posted their answer on this site. They said there were VERY FEW complaints and that their cars didn't have a problem. Then they went into several paragraphs of sales pitch about how great their cars were.

    It was all Subaru BS!

    Sad, because I want to buy a new OB but will not when a company pretends there is no problem.

    I may not even buy if they fix it.

    Funny thing, but I like to trust my car manufacturer and dealer.
  • xwesxxwesx Fairbanks, AlaskaPosts: 8,509
    I like to trust my car manufacturer and dealer.

    If that's the case, it is better to not ask too many questions. ;)

    On a serious note, I know exactly how you feel and agree wholeheartedly with you. Unfortunately, the manufacturers only really care about the liability associated with admitting such a problem and the dealers *usually* only care about making a buck. :mad:
  • ateixeiraateixeira Posts: 72,587
    edited January 2011
    I change my own oil - that tells you how I feel about dealer service.
  • drdkdrdk Posts: 11
    I have owned 3 Subarus and was going to buy a 2011 Outback 3.6 R, but learned about the shaking problem and decided to buy a 2011 Acura RDX. The mileage isn't as good and it was a little more money, but it handles incredibly and the interior amenities are alot nicer than the OB.
  • Shaking problem is overdone, every car has a problem that affects small minority, who happens to be vocal at these forums because they are active at looking at solutions. Many other 2010+ OB owners, like myself, being happy with the purchase never visit and post, so statistical conclusions based on post numbers are biased.
    Outback is rated better than average by CR and has very high customer satisfaction rate, which speaks volumes that shake affects small % of owners, no more than any other vehicles. Yesterday we bought new Honda Odyssey van and I drove it home and I thought steering vibrates more than OB, but no big deal, so it is all relative.
  • ateixeiraateixeira Posts: 72,587
    Boy, do I feel validated. Consumer Reports was right:

    http://www.autoblog.com/2011/02/17/chrysler-fixes-grand-cherokee-handling-issue-- identified-by-co/

    I brought this up, the response was:

    If you get your car info from Consumer Reports you are in worse shape than the badly designed Outback.

    I think you owe me (and a certain magazine) an apology...

    Chrysler reprogrammed the stability control, just as I predicted they would.

    Did I call it or what? :shades:
  • dlanningdlanning Posts: 8
    sounds like the fornt end is toed in to much i see this on a 1989 subaru xt . the factory call for 1/2 toe inward and i set it to 1/16th and wow it made the isue go away
  • zeak62zeak62 Posts: 1
    I just trade in my 2009 Subaru Gt Limited, and loaded. With 66,000 miles on it, I bought a new Subaru 2.5 i,for only $6,500. trade. Point I am making is This is my 4 th Subaru, and one think (I think I know) is Subaru's are a great safe, safe care. I now get 31.5 mpg overall driving for 6600 miles. I have no problem of shaking. Check your tires and balance, etc. Subaru is a great car company. Yes Acura is a much higher quality car. You must compare "apples to apples"

    P.S. This is great car, great miles per gallon (with CVT). And a great warranty. with road side assist.
  • I have a 2011 OB--bought new last fall and have been experiencing a low level vibration/buzz in the steering wheel. The "buzz" was first noticeable as I approached 20mph..then it would cease and not be noticeable as the speed increased. Now it happens at 20mph and again near 40 mph. I have not had any highway speed vibrations (18K on the car) but driving around town it seems to be becoming more noticeable. I took it to a dealer to get the problem on record and was told they couldn't duplicate the problem so they didn't have any answers. They did say it sounded like the VRT and that it was just shifting normally. They did say to "bring it back" if I want to and they will test drive it with me--which they should have done while I sat waiting 1 1/2 hours for it.

    This is my 7th Subaru and I am still loyal but this problem could be a deal breaker if Subaru doesn't address it. I may have to try a different dealer--I know a dealer that has never been anything but the best with me but they are 4 hours away. I am going to call them and see what they say. If I have to waste a whole day and 8 hours on the road to travel there I will not be a happy customer.

    Has anyone else had this issue with their OB? I have two friends with new OBs (2011 and 2012) and I am going to drive theirs to see if they have anything similar.
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