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Acura MDX Torque Converter Scam

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Comments

  • Can you share the letter with those of us still struggling with this problem?

    thanks a ton
  • vabbeyvabbey Posts: 10
    Got this letter earlier this week, since i had just traded in my MDX of these problems and and a couple of other issues... i was so mad when I got this letter that i tore it up and threw it away, so i had to find one online where someone else had posted it for others that were having the same issue, only problem is, I cant seem to paste it in here... the letter was released in Nov 2010, it says its a Transmission Software Update, and it should help the "judder and vibration" experienced between 20-45 miles per hour, and that the update will be done even if your not experiencing the problem. Looks like its for 2005-2006 MDX. The updates end November 12, 2013, so you have PLENTY of time to get the update, and the letter is from American Honda Motor Co. I have heard on other discussion forums that not everyone is getting this letter, I may have recvd it because I have already had things done to my transmission there. So it may have flagged me... it says all updatees are free of charge and will only take a half day.
    In my case, I had already had the TC replaced under warranty by them... a year ago, and was starting to experience the "judder" again. Im pretty sure they did the software update on mine then....but I think my transmission may have already been damaged before they replaced the TC. Make sure you have this fixed soon, before you Transmission gets damage. Sorry I couldnt get the letter to post, but you can look on this web forum to see copy: http://www.mdxers.org/forums/73-2001...tml#post472187
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  • I received my letter today to bring in my 2006 MDX to have the software updated
    I have not experienced any problems with my transmission but after reading the posts it looks like its just a matter of time and milage.
    Hope this update helps
    I only have 60,000 miles on the car
  • wwestwwest Posts: 10,706
    A TSB with much the same wording is available at techinfo.toyota.com.
  • I just had the update done on my 2006 MDX about a month ago. The trans seems to shift a bit better between the 40-5- mph range, but now my mileage is terrible. I was averaging around 18.7mpg (that's the only beauty of having the mpg available on the center console) but noticed a steady decline to 18.0 after two fill-ups. I reset the console and now my average is showing a dismal 14.8mpg! This is all local driving, no highway. At $3.40 a gallon, I'm not sure I can keep this car much longer. Be very leery of this update and ask your dealer about the mpg issue. I complained to my dealer after the update and he said there were others who had the same problem. Of course they couldn't do anything about it.
  • vabbeyvabbey Posts: 10
    I had great gas mileage on mine before the torque Converter...I averaged 19.3 (I consider that great for an SUV)... after my car got the new TC, it did went down some... but not down to 18 mpg, or even 14! That would make me furious! I was upset because I sold my car one month before I got the letter about the update (i sold it because it was having troubles again)... and now I think I made the right decision... because this update does not sound like its a good thing... I would say...please UNDO my UPDATE!! The cars are so computerized no days... Sometimes I think that is a bad thing.
  • wwestwwest Posts: 10,706
    "...please UNDO my update..."

    Sorry, that would simply result in yet another premature torque converter lockup clutch failure. Your MDX "locks" the center "diff'l" each and every time you start out, accelerate, from a low speed. Even worse, it locks that "diff'l" during low speed turns, accelerating turns. Rough, ROUGH, on drive line component's, that.

    The only alternative is to make less use of the lockup clutch (weakest link in the "chain") via firmware revision. That, of course, results in lower FE.
  • tango6tango6 Posts: 3
    First of all - thanks to all of you for collaborating and posting details on trying to get this issue fixed! I have a 2004 MDX and have the identical problem as noted by folks earlier. I called Acura to file a complaint today and it is unbelievable that they tell me that they have absolutely no notices or issues on this or anything else at all!? I have printed the TSB's shared by others and going to approach the local dealer for a favorable resolution. Otherwise this will be the last Acura I ever buy - so much for quality
  • cfd_secfd_se Posts: 1
    bad news, this sw update does not apply to all 2005 MDX. My MDX has this problem, but I can't get this update.
  • So, we took our 2005 MDX (89K miles) for the Torque Converter recall about a month ago. After they "fixed it" we noticed it was still shuttering. So, we took it back to them and they REMOVED THE TRANSMISSION, replaced a few other things and the shutter went away. That was 3 weeks ago.

    Today, I was driving and noticed the D5 light started blinking. In reviewing other internet posts, it can mean the transmission is going out or a switch is overheating/failing. I'm not experiencing any other problems so he said that it is probably the switch and that sometimes that happens when a transmission is removed and put back in. So, I took it into the Acura dealership today and they are currently looking into it. On the phone, I said "it wouldn't cost anything to get the switch replaced...right?" He went on to say well if you don't have the extended warranty, then yes. I'm going to fight this one for sure...they had to pull the transmission because of the torque converter recall....I'm sure that is what is causing it....it's just a coincidence that 3 weeks after they worked on the trasmission that now it the D5 light is blinking?

    Any suggestions?
  • tango6tango6 Posts: 3
    Yeah... just figured that out... even with the 2004's there is only a smattering of VIN numbers that are on the recall and mine is not one of them even though the problem seems to be prevalent across the board and model years!
    So no PCM, no TC etc. - Acura client services says there is absolutely no problem and there is nothing they can do to help! Dealer did offer to help and provided a discount on the job of TC replacement, but I am hesitant to jump in since it seems that the problem does not seem to go away from reading all the posts here. I will try driving in D4 in the city/D5 hwy to see if it changes anything and get a trans oil change for starters.... any other clues?

    Last Honda/Acura vehicle for me and the generations to come...
  • tango6tango6 Posts: 3
    Yeah... just figured that out... even with the 2004's there is only a smattering of VIN numbers that are on the recall and mine is not one of them even though the problem seems to be prevalent across the board and model years!
    So no PCM, no TC etc. - Acura client services says there is absolutely no problem and there is nothing they can do to help! Dealer did offer to help and provided a discount on the job of TC replacement, but I am hesitant to jump in since it seems that the problem does not seem to go away from reading all the posts here. I will try driving in D4 in the city/D5 hwy to see if it changes anything and get a trans oil change for starters.... any other clues?

    Will file the NHTSA complaint

    Last Honda/Acura vehicle for me and the generations to come... :mad:
  • mine did the same thing (D5 light on) after torque converter was replaced and they fixed it. It was still under the extended warranty. I can't find the invoice about the diagnosis but they said it was common when torque converter or transmission work is done. sorry this wasn't much help but it turned out to not to be a bid deal. Hope the same for you. If I find the invoice, will reply with source of the D5 problem.
  • john477john477 Posts: 2
    fix the problem. Maybe temporarily.
    Mine was done at 66042 and it purred like a kitten.Now at 67710 I am getting some road noise (not like what it was before the update), maybe some stuttering when accelerating; getting a "clunk" when letting up on the gas (don't remember the speeds); and the gas milage is going to pot.If you have had similar problems, what did the dealer say and do?

    Thanks
  • jim1969jim1969 Posts: 62
    I'm considering the 2011 or 2011 MDX for purchase. Does anyone know if the 2011 has been having similar issues?
  • bluelady1bluelady1 Posts: 2
    These are expensive cars with a major flaw in the transmission. I would discourage anyone from purchasing an MDX or possibly any Acura's because they are not standing behind their vehicles. I know Lexus owners and they never seem to have problems.
  • wwestwwest Posts: 10,706
    edited June 2011
    Then you need up on the failure history for the 99-00 Lexus RX300.
  • johnancjohnanc Posts: 2
    edited November 2011
    Skelley,
    My 2004 Acura MDX transmission has been suddering when both engine rpm and wheel speed are low. Seems that the transmission may not last long so trying to get it repaired/replaced before it fails. Would you mind sharing who you faxed and/ or communicated with to get your repair billed paid by Acura?
    Thanks, Johnanc
  • I have a 2004 MDX that I purchased new. The shuddering problem became noticeable at about 30,000 miles. In July of 2008, at 33,000 miles, I asked the dealer to check on a shuddering at about 30-40 mph. They said that they could not duplicate the problem. In 2011, at 55,000 miles, I again reported the shudder at 30 MPH. They said that there was a service bulletin that covered the shuddering and that they would replace the converter at no charge. They then reversed themselves, saying that the bulletin did not include 2004 MDX's. I asked for a copy of the service bulletin (09-037 October 12,2011) and the problem was identical to mine, but did not include the 2004 models. Later, the service manager called me and said he would personally check for the problem. He said they also experienced the shudder and said they would replace the torque converter at no charge. They indicated that they went back to Honda and since I had the car serviced regularly at the dealer, there would be no charge. As I drove home, I held the speed at 30 mph and I heard the shudder again very briefly. I think this is a design problem that Honda doesn't know how to fix. The car is great otherwise. Even with $1300 for a timing belt and $4500? for a transmission, we hope to get another 50,000 miles before trading it in.
  • wwestwwest Posts: 10,706
    edited December 2011
    "..Honda doesn't know how to fix..."

    Oh, they know how to fix it, but then you wouldn't have F/awd functionality, at least not APT-F/awd, Automatic Part-Time F/awd. The problem is that there are times, roadbed conditions (plowing, understearing), wherein the current "automatic" system might well save your life, or as a minimum prevent a loss of control accident.
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