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2011 Jeep Grand Cherokee

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  • Hi,

    Out of curiosity, did anybody switch to an aftermarket radio with new amps or speakers. I wanted to know if you faced any problems. I plan to make the switch sometime this summer.

    Happy Holidays and Best for now. :)
  • Just bought a Laredo, 6 cyl. with the 26X package in Mineral Grey. Have only had it slightly over a week and have 300 miles on it, but I just love it. Am getting 18MPG plus around town and the vehichle is solid as a rock. Previous vehichle was a BMW X5 (I've had two of them) but the Jeep beats it hands down. Smoother ride and handling is every bit as good. The more I drive the V6 the more I like it. Fit and finish are first rate.
  • kgvwkgvw Posts: 29
    Congrats on your new JGC. I'd like to know what they gave you for the on/off road tires. You're the first person that has said they received the correct tire for the Adventure ll pkg. Everyone else got the Latitude All Season radials.

    Enjoy your jeep, mine's a real pleasure to drive... just hit 5m tbis weekend.
  • Any recommendations on where to source aftermarket running boards for a 2011 GC Ltd that are functional, attractive, and economical? Websites online? Particular auto parts stores? Any recommended brands?
  • new_jeepienew_jeepie Posts: 59
    edited April 2011
    Hi,

    Just Goggle jeep off road parts and the first page has the best selection of websites.

    Best for now. :)
  • new_jeepienew_jeepie Posts: 59
    edited April 2011
    Hi,

    I went to the New York Auto Show armed with 20+ pages of excerpts from the forum straight to Chrysler's both. Unfortunately, nobody was their on the day I went from the top corporate level which I figured on because my feeling was they were their for the press day only.

    However, I did speak to the most senior supervisor their and his direction was to again start with the dealership's service manager who has to fill out all the paperwork and then submit to the corporate level for the case number which should be the Quality Division. Which means to mean if the dealership does not follow protocol, then you have to speak to customer service and complain about the dealership and the tires. Is this going to get this On/Off Road Tire misrepresentation by Chrysler settled? I do not know, but the folks at the Chrysler both did look at the excerpts.

    After looking over various other SUV's at the show, I am convinced that the right decision was to purchase the JGC.

    Best for now. :)
  • joeb24joeb24 Posts: 111
    Just returned from my first long trip (600 miles) with my JGC Hemi which now has about 1300 miles on it. I got 20.7 MPG highway driving through hilly terrain in PA (using 89 Octane). The computer generated MPG was very close to my manually calculated MPG. Hope I can gain a mile or two MPG when the car breaks in more. I am getting 12-13 MPG in pure city stop and go driving,

    It was a pleasure to drive. The ride was smooth and felt secure. This JGC is tight.

    One really nice feature is the lumbar support for the driver. You can not only adjust the support "in and out", but also "up and down." So you can really pinpont the support where needed, which will vary by individual. I never experienced a lumbar support system with this versatility. It really helped since my back was not good after a Holiday of too much sitting and too much eating.
  • I purchased the 2011 Jeep Grand Cherokee Limited - V6. The same day I bought the car, I realized that I had been given a faulty key. The remote start would work but then I was unable to get inside my car. I immediately returned the car and keys to the dealership and long story short it took 3 visits to get the second key to work. They had to order a part and take the entire dashboard off. The car didn't even have 10 miles on it when I bought it. That was back in October and now I'm having problems with the original working key not unlocking the door and then once the handle allow the door to unlock, the "key is not detected" so the car will not start. Is ANYONE else having problems with this?? The dealership claims that I am "THE ONLY" one they have had with this issue. HELP!

    I'm also having issues with the radio presets not working. Radio stations are programmed and I can see them but the soft button on the steering wheel seems to make the radio jump around and not "land" on the radio presets.

    I read a post somewhere about acceleration issues with the V-6. I do not believe that I have the hill assist option. Are there any other suggestions on fixing this issue? I wasn't sure if it was just operator error or actually a problem.

    Any and all suggestions are appreciated!
  • The lumbar support was one of the main selling features for me. I was impressed on how the drivers seat as well as the passenger's had all of the same functions. I have major back issues and I have been very pleased with the lumbar support. I test drove the 2011 jeep grand cherokee, ford edge and lincoln MKX. Jeep beat them all.
  • new_jeepienew_jeepie Posts: 59
    edited April 2011
    Hi,

    The hill assist is located in the Electronic Vehicle Information Center (EVIC) – If Equipped on the Limited, which it should be. Make sure the car is in park or the system setup menu where hill assist is located will not engage. Use the below link to get to the tips section for Jeep Owners:

    link title

    Follow the instructions and look at the video at the end of the page. If you also have the sports mode with the Selec-Terrain, and the auto stick for shifting will help. Check with the dealer, you should have some updates to software. Ask for the RRT. I also have the V6 and another forum member gave us the tip on the hill assist.

    It is not uncommon to buy a vehicle from one dealer and get it service at another dealership. You can speak to Jeep customer service (they are very helpful in this area) and they will located a dealership to meet your needs.

    You might want to re-scan some of the posts here to get other helpful tips and
    explanations.

    Best for now. :)
  • usafausafa Posts: 7
    Apologies, I mis-typed. After looking at the tires in greater detail, I too did receive the Latitude All Season Radials.

    My dealer has put me in touch with a Chrysler representative to discuss. I received a voicemail last night from the rep, in which he told me Chrysler views these tires as predominately a road tire, with some off-road capabilities. He offered to get me in touch with a Chrysler engineer to understand why they chose that tire.

    I have yet to call him back to discuss further.
  • new_jeepienew_jeepie Posts: 59
    edited April 2011
    Hi,

    At the auto show, this is exactly what the jeep folks told me at the off-road demonstration ride. This ride did not have any simulated mud, gravel or water crossings, they use too. Therefore, as I said before, any decent highway tire will work with the Jeep 4x4 in extremely lite off-road conditions. They might as well just kept 20" GY Fortera on or just designed it with for an 18" highway tire and let us decide which all terrain to purchase.

    As I said in my post # 286 in reply to post #282: The problem starts with the tread depth being shallow at 10/32. The tire has no proper evacuation for water in the 5 rib tread design. The tire is venerable to getting clog with stones and other matter since the gap is small. With all that said, the sidewall does not have any chance to be effective. Which means for the driver who sticks to the street and highway, problems will develop for them in variable snow conditions and heavy driven rain in the loss of proper traction. This was reported by some in the Latitude's reviews at Tirerack. The forum member in post #282 is one of the reviewers in Tirerack.

    Now it sounds like Chrysler is starting to change the tune to a defensive one with that statement. I sure they can make a deal with Michelin to recall the tire and reissue the BFG Rugged Terrain T/A due on May 1st. (Too recap: Michelin brought out BF Goodrich a few years ago to gain access to the off road technology.) Two major magazines, Off-Road & Peterson's 4Wheeler gave them very good reviews. At least with this tire there will not be a misrepresentation.

    Please let us know the results of your conversation with Jeep. Best for now. :)
  • pkmakpkmak Posts: 5
    I am new 2011 Jeep Grand Cherokee owner, just picked the truck up this tuesday 4/19/11. I was also suprised and disappointed with the tires that it came with. Clearly the window sticker states On/Off Road Tires.
    I called Chrysler up and filed a complaint. A few hours later some guy calls back and I explained that these were touring tires that are on the vehicle. He said that does not sound right. I told him for a truck that is Trail Rated and states on/off road tires that these are touring. He said my Rep would call me the next day. So far no call back, but it was good friday. I will give them to monday and than call them again.
    I spoke with my dealer who said thats not right and Chrysler should send me out new tires.
    The funny thing is yesterday at work a co worker went up to look at the new truck and the first thing he noticed and said was " Hey why did they put street tires on this thing"
    If anyone has any luck please post on here, I am wondering if Chrysler will do the right thing or not.
  • Hi,

    Congratulations on your JGC, you will find this is a truly great Jeep.

    Make sure that you indeed have the Michelin Latitude tires and have your dealership service manager send in all the paperwork to Chrysler. As far I know Chrysler has not done everything and my case is still pending. It seems that Chrysler is now on the defense and justifying the decision to use the Latitude. The pressure is on and must stay on them. I am in the process of writing a letter with excerpts from the forum.

    Please let us know of your outcome. Best for now.
  • pkmakpkmak Posts: 5
    I called Chrysler today and was told the reason they have not called me back was they are waiting to hear from the service manager at my dealership and that my rep is working on my case what ever that means.
    I had friends of mine look at the tires and say these are definitley not on/off road tires that they are all season basic tires. My main concern is with winter driving in the snow. They do not look like they will get you through 4-8 inches of snow thats for sure the treads are just not there to handle anything other than dry street driving.
    I have been looking at all the reviews for Michelin Latitude Tour tires and they are horrible in snow condition. If we had a true On/Off road tire aka All Terrain than that would be alot better for snow and mud.
  • pkmakpkmak Posts: 5
    Just got off the phone with a Michelin rep and he stated why would they put that tire on that truck, he said the Michelin Tour is good if you are driving on a flat gravel road other than that he said the tires are not made for off roading.
    He did say its a great all season higway tire for noise and comfort, but not made for any other type of driving.
  • bill328bill328 Posts: 5
    Yes, if you read on Michelin Latitude tour on their website, they are essentially described as an all season tire, not an on/off road tire as Jeep advertises the "Off road adventure package II".

    Jeep Customer service has been a dead end so far for me. They are unwilling to speak to the contradiction; only saying that those are the correct tires for the Grand Cherokee as an "SUV".

    I'd love to see Jeep answer to a class action suit on this!
  • pkmakpkmak Posts: 5
    The rep from Chrysler finally called me and stated that these are the factory tires that come with the truck. I told her that they are all season touring and that Michelin states they are not on/off road tires. The rep said I am sorry but there is nothing I can do, I can give you free oil change if you like. I replied no thank you, you can keep your free oil change and that I want for the record that this will be my first and last Chrysler product and that I am leasing and in a few years will be bring my business to another company.
  • joeb24joeb24 Posts: 111
    It amazes me that Chrysler would include these Touring tires in the off road package. I do not have this package and love my JGC, but I feel bad for those who bought this package. What was Chrysler thinking? Why should they design this pretty darn good JEEP then knowingly offer such a deficient tire in this package. I hope you all follow through and finally get what you paid for!
  • new_jeepienew_jeepie Posts: 59
    edited April 2011
    Hi,

    Did the service manger of the dealership submit the paperwork to the quality control division of Chrysler? This is what I was instructed to do at the NY Auto Show this week. Make sure that you receive hardcopy of all paperwork and replies.

    I know this is extremely bad policy from a company that needed the taxpayers help to survive by getting hooked up with Fiat. This is one area that Chrysler/Jeep/Fiat has let me down with. I am in the middle of writing the letter (the excerpts will be updated and included) and I need to have somebody review it in order to be effective. The misrepresentation by Jeep on the website and the vehicle sticker does indeed make them look arrogant, especially after that justification of usage (the correct tire) to a another forum member today.

    I noticed at the show, Chrysler was doing their best to persuade the public that they are back. Now they have to acknowledge this error and show the public they can remedy this. This reminders me of the episode with the Ford Explorer and Firestone tires. Let us see in the month of May if they reverse themselves now that Michelin has a tire that is on/off road all terrain from the BF Goodrich division.

    As many other JGC forum members have stated about the vehicle, many of us including myself love the vehicle.

    Best for now. :)
  • pkmakpkmak Posts: 5
    The Chrysler rep spoke with the service manager over the phone, he did not submit any paper work. I never spoke to the service manager. I did speak with the general manager of the dealership and he stated its Chrysler problem, so now there is not much I can do after speaking with the rep.
  • joeb24joeb24 Posts: 111
    In previous posts, I indicated my 730N media center has a sticker price of $305. while other owners indicated a sticker price of $465. I assumed that the difference was due to the fact that MP3 was not listed as one of the components of the 730N media center on the car sticker. But, I discovered that my system can indeed play MP3 formats, including IPOD and IPHONE! So, again I don't know why my system listed for $305. while others listed for $465.? I am not complaining, but again Chrysler seems to be a little mysterious in the options they are offering, in addition to the off road tire issue!
  • I bought the new 2011 grand cherokee laredo in Qatar. I loved the ride until my 10000 km service that the vehicle started getting heated up, just on the way back from the Jeep service station. When i opened the hood the whole radiator was empty and there was no coolant at all. if i wouldnt have noticed it then and there i would have got my engined seized. I went to the dealer and complaint about this and they took it to the service center and they found out no problems, no leak, no block, simply nothing at all. Now they again refilled the coolant, I am able to drive ok, but again last week i had the same issue again my car getting heated up for no reason, later i came to know there were 2 more of the JGC overland which came up with the same problems, but still they dont know how to rectify? Has any one expereinced this kinda porblem, even the Jeep is not pushing a lot once i throtle up, i need to press the gas a lot for the car to move a bit fast, otherwise it keeps dragging. unfortunately there is nothing the jeep dealers can do about this, Kindly advise what i should do as my car is new and still under warranty have only done 10,000 kms. Please advise.
  • new_jeepienew_jeepie Posts: 59
    Hi,

    I would right now open the hood and check the oil to make sure the coolant did not leak into engine. If the oil color or smell is not right and the coolant is gone again, have the GC towed to the dealership service center. Remember, the coolant system is a closed loop. Also, when they checked for leaks, did they pressurize the system to determine if any leaks occurred?

    If you have the V6, see my post # 326 regarding turning off the hill assist function and for better performance.

    Best for now. :)
  • bikerjenbikerjen Posts: 4
    If you're still having issues with Key Not Detected. Tell them you want the Wireless Ignition Module replaced. Per the Chrysler rep who helped me when my JGC wouldn't start or recognize the keys etc, the Jeep telling you key not detected is an indication that the WIM is going bad. I had the original one replaced and that one was damaged upon receipt at the dealership, so I'm actually on the 3rd one.
  • xc90508xc90508 Posts: 26
    So, all of a sudden yesterday, my phone is not connecting to the Uconnect in my 2011 Jeep GC. I thought maybe it was my phone as my daughter dropped it yesterday. I thought I would try and pair the phone again, but if I hit the "phone" or "VR" butons in the car, the screen shows "uconnect not available".

    Anyone else experience this? Unless I figure something out, I am going to make a trip to the dealer this week.
  • I had the same exact problem back in September after I bought mine. 3 trips, new key, etc etc. Finally the replaced the wireless module but left my passive entry disabled. Then another trip to get a flash update. All was well until my last service where they told me I got another flash update for the drivetrain. Then the Jeep intermittenly started telling me key not detected which when you would unlock and lock the doors with the key it would then start. Then last night it would not start at all and I needed to get a ride home because now both of my Dodge's were out of commission. They only thing I can think is that a combination of the flash a few weeks ago and not for the first time probably ever having both of the keys in the Jeep at the same time... What a major pain in the rear-end.
  • 3xjeep3xjeep Posts: 11
    I have just completed my first longer trip (all on the freeway and with the AC on) a round trip of 196 miles averaged 24.6 miles per gal running between 60 to 65 MPH and around 5 to 6 miles at 70. Vehicle has now got a total 1247 miles on the clock..........I'm very pleased with this result on my Overland V6. :) The rest of the miles have been around town and I have been getting 17.5 to 19.1
  • joeb24joeb24 Posts: 111
    So, from what I've seen on this forum, and from my own experience, the Hemi seems to get about 3-4 MPG less than the V6.
  • joeb24joeb24 Posts: 111
    Has anyone purchased a hood bug/stone deflector for their 2011 JGC? MOPAR said this part (in dark tint) will not be available until June. Has anyone purchased a different brand, and how easy was it to put on?
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