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Simple question, will you buy a Toyota in the future?

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Comments

  • tlongtlong CaliforniaPosts: 4,737
    The hybrid versions were dead from the start. I called it before they even made the lots, nobody who is concerned with "Going Green" or conserving energy is looking for a 3 ton SUV! That idea was so far out of touch it was laughable. Hybrid or not, it was still a BOF SUV coming from a company that thrived on selling gas pigs. I used to count 43 different models that offere a V8 in the Government Motors lineup, next something like 7 models that didn't.

    That is a great stretch of sentences that sums up GM's previous situation completely. :P
  • explorerx4explorerx4 Central CTPosts: 9,614
    would you feel comfortable buying a vehicle built before the various problems are fixed?
  • sharonklsharonkl Posts: 660
    I presently own a Toyota RAV4 and is my first experience with Toyota. I have had some issues with dealership service center which I found disturbing. Incidents were valid complaints, and definitely were Toyota fault issues, and I was not in any way a chronic complainer customer. Manager admitted they had not painted the door of my new fully paid in cash car, as I was told they were going to do. All they had done was attempt to buff out the scratches and then attempted to say it had been painted. So car door was painted. Next time I requested electrical to be checked, plus serviced. I received a call work was done. I enjoyed the customer shuttle service I was provided with. I commend them for this friendly service. Service center attempted to just make me go pay for service without me actually speaking with anyone. Whoops- not good! I requested to speak with someone about the service work and before paying. A now different service center person attempted to go over the work. I asked about the electrical check. He specifically said I did not request as not on work order. Another "whoops- not a customer friendly statement!" I asked to speak with the person who I initially spoke with, as I did request. Again he said "no I didn't, it's not on work order.:" Asked him to please page or call the person who took my order. He informed me he was on lunch break. I said well I did order electrical to be checked, and what could he do. He said I was being difficult. I said I am trying not to be. Please page or call for original person. Stated he could not do this. Asked to please speak with the manager. He stated he was the manager. I am not certain this is the real fact. Said please page or call for person who took my order. I did request elctrical work to be checked. This person was quite angry with me. But finally he did as I asked, since I was standing firm with my request. Original person finally called back, and yes, he said I had asked for check. Stated electrical just had to be reprogrammed. All had been taken care of. The person who had stated he was manager did not apologize. I just reviewed service work order, thanked him, and went to pay. Sadly for Toyota , I too am familiar with customer friendly service. I am a college educated medical professional with long work history of management experience.

    My prior history of dealing with other auto manufacturers' service centers were always excellent - BMW, Ford. I find myself in position of being leary of service repair at this particular Toyota dealership.

    Now the recall - I am alarmed at the questionable integrity of Toyota for a long known problem, and their attempts to avoid and/or delayed response/s. Toyota still does not have a fix, and if you research DHSTA, multiple safety sites, etc. Toyota was aware last fall they would have to correct. Now few months later, they do recall, and they still don't have fix, and no letters have been sent to owners. Toyota has not made any public media announcement/s to help combat/inform or reassure owners/public regarding the negative publicity. Such actions do indeed lead to owner/consumer questions and dissatisfaction.

    I am scared my 2006 Rav4 has issues despite being built in Japan. I have had started having minor issues over last six months intermittantly - few incidents of unexplained minor engine accelerations when attempting brake when parking vehicle(always was able to immediately brake and engine finally responded) and one time when in line at McDonald's moving at approximatley 4 mph when engine suddenly increased acceleration for unexplained reason (again managed to immediately brake to prevent hitting vehicle in front of me in line - thank goodness brakes did work, but engine still continued higher rev's for few seconds and then finally returned to idle mode). I was evaluating these issues myself for any more problems or any need to pursue service investigation. No floor mat is not the issue. No interference present. I had checked after each incident.

    I fully am aware if issue is not present when chcked or vehicle can not be caused to be in that mode again problem does not exist. But problem still does exist, as I have found out in past. Presenting vehicle in that state is the problem.

    I do now fully know how to stop my vehicle if I have a increase acceleration problem. I also realize now my vehicle does not have any brake over ride sytem. I had been ignorant and had felt this was always a standard feature in US. Apparently not so - and is just not Toyota. Have found several European manufacturers do though.

    Will I buy another Toyota??? Since I have also dealt with other manufacturers and had great experience - I am quite leary to purchase another Toyota. I am shocked Toyota mangement has asked owners to continue driving their recalled cars. Appears DHSTA and Toyota management seem to have just endorsed any future accidents which may lead to great bodily harm and/or death. Fact is owners can not get problem fixed.
  • dturrdturr Posts: 70
    Separately, Ford said it would be suspending production of a van made and sold in China that has an accelerator pedal made by the same firm at the centre of Toyota's investigations.

    However, Ford said it had only been using the pedal in the Transit Classic model since December, with only 1,663 vehicles produced
  • Subaru/Toyo AE-86 coupe

    I might consider that but with a Subaru store in the company I would probably buy the Subbie version.
  • dturrdturr Posts: 70
    Should the question be what is safe to buy?

    French vehicles;
    The safety scare may also affect the Peugeot 107 and the Citroën C1, which are built at the same Czech plant and use the same parts as the Toyota Aygo, one of eight models Toyota admitted could be defective.

    A spokesman for PSA Peugeot Citroën admitted: 'The 107 and C1 may be similarly affected. We are trying to find out but at this stage cannot confirm whether they are affected.'
  • danielj6danielj6 Posts: 285
    Although I can not minimize the urgency of the recall, the media is once again senzationalizing it. Given Toyota's reputation for quality and dependability, the automaker will come back in force.

    In the 1950's which I believe is when Toyota began to sell vehicles, the cars were of poor quality which Toyota bought back and later returned to the world market with high quality, durable cars.

    I would not hesitate to purchase another Toyota.
  • hpmctorquehpmctorque Posts: 4,167
    Yeah, I agree that the gas peddle issue isn't what would stop me from buying a Toyota, since I can't imagine that the company won't fix it. Their very survival depends on it. Toyotas built after production resumes won't have the sticky peddle problem, and the ones that are on dealer lots and already sold will also be fixed.
    This may be an opportunity to get a deal on a Toyota or Lexus.

    As for me, I can't say I dislike Toyotas and Lexuses, but I just can't warm up to their current offerings.
  • 210delray210delray Posts: 4,722
    Same here. My 2004 and 2005 Camrys have been paragons of reliability, and I'd really have to think long and hard about going elsewhere when replacement time comes, which is likely to be years away at this point. Plus my former '97 Camry was a great car also.
  • pp2009pppp2009pp Posts: 228
    Right now I am glad I do not have a recalled car model. My BMW, though, has plenty of problems of its own some of which are safety issues as well.

    When everything is gone over with a fine-toothed comb then I will feel comfortable buying a Toyota. Volvo is now owned by the Chinese who send us lead painted toys and poisoned pet food. Comfortable about that?

    It's all a bit of a cross-your-fingers and hope for the best situation. This is a big dent in Toyota's reputation but they still have an opportunity to fix things. They have built excellent cars for decades so I'm not ready to throw them out although I might look at a Honda first.

    ;)
  • daysailerdaysailer Posts: 711
    Although the accelerator issue is a blemish in a long standing reputation for high quality, Toyota is handling it responsibly and I would be no less likely to buy a Toyota because of it. It is unfortunate, however, that Toyota's problem seems to be caused by a USA supplier who may have introduced a defect not found in the same parts from Japanese or European manufacturers.
  • anythngbutgmanythngbutgm Posts: 4,173
    There were a few cars parked out front and people browsing the lot. It's also 10 degrees outside. There was a Venza parked out front running and a couple showed up to take it for a spin. The was a Camry, a new Highlander and a Tundra parked out front, all brand new, tagged for sale. People are still buying Toyotas folks, sorry to those who think Toyota is out of business now.

    Coincidentally drove past the Chevy dealer next town over and it's a graveyard there. The Ford dealer across the street? I saw one person looking at the Edge. Another GMC/P/B dealer outside Boston? ghost town. Cadillac/Hummer dealer? Nope, nobody.

    If you are buying a GM vehicle, today is your day. Toyotas recall woes seem to have helped :P
  • danielj6danielj6 Posts: 285
    It is difficult, if not unfair to write off Toyotas on the basis of this problem. Not to deny the lives that unfortunately were lost but it would be wise to wait and see what Toyota does (or doesn't) do in resolving the problem and rebuilding its reputation. Other manufacturers have had serious issues too.

    Some twenty years ago Chrysler vans develped a problem with a rear latch, which the company, upon investigation by NHTSA it was found that replacing the latch would cost less that a dollar. The latch would somehow give way during movement and rear passengers fell out of the back. There were fatalities from this but Chrysler settled paying millions and survived.

    My beef with Toyota is their dealers' practices. I am not saying that every dealer is crooked but after years speaking to toyota customers and reading reviews, I am yet to hear from or find an honest one. And yes, I am a toyota owner.
  • lemkolemko Posts: 15,120
    Toyota debuted here with the Toyopet Crown in 1959. The cars couldn't handle American highway speeds as valves snapped-off and transmissions siezed. They left and came back in 1961. Their first big hit was the 1965 Corolla.
  • 210delray210delray Posts: 4,722
    Actually, Toyota never left in the early 60s, as the Land Cruiser continued to be sold here. Also, the first hit in 1965 was the Corona. The Corolla debuted in model year 1969 in the US.
  • I went websites such as Car Complaints and Edmunds Reviews to see what issues have plagued the mainstream bread and butter Camry for the last few years.

    I'll pass.
  • explorerx4explorerx4 Central CTPosts: 9,614
    according to the supplier, the pedal is a Toyota design. It's just different from the JD built piece.
  • dtownfbdtownfb Posts: 2,915
    Yes, next purchase will be a minivan and Toyota has the best offering.
  • In Asian countries the reliability of the Brand Toyota is overwhelming, the car and other models are greatly appreciated for low maintenance cost and adequate supply of toyota parts and accessories.
  • I still Believe in the brand It's only in North America that some class of Toyota vehicles came on with some safety problems. It's not the Japanese to blame but to the quality of work in United states
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