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Acura RDX Hands Free Link and NAV System Problems
Has anyone else seen these symptoms? Right now I have had a loaner longer than I have had my new car. (A 2010 TL so I am not complaining). The dealer has bent over backwards since this is my 9th Acura (as they should). I am just concerned that this is an indication of issues I am going to have.
Also, have others experienced the fact that the NAV system place finder is mediocre at best, unable to find places nearby because the underlying database is totally deficient. I was assured by the dealer that the new car would be better by an updated database but I was in front of the Cherry Hill Mall, typed in Macy's and the closest Macy's was for a store in Philly that had closed 3 years ago. Then I typed in Sear's with similar results. Can others give their views about this. For such an expensive system, don't they have an obligation to give you good information? Free database updates? The dealer and Acura blame their vendor? I would love to hear others' views on this as I have a class action lawyer who may consider this as a lawsuit. There are 10's of thousands of people out there with these systems. Maybe if enough people post and threaten Acura they will recall the disk for accurate ones. BTW, when I spoke to my service advisor, another customer made the same complaint and Acura said there was nothing that they can do. I don't buy that. They don't want to pressure their vendor into fixing it, or maybe with the new system like in the 2010 they are acknowledging the deficiencies and using newer technology. That alone might support a lawsuit. I had this problem in my 2007 and their fix was buying a new DVD, a solution that has not been fixed in the 2010.