Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!





Chevy Colorado and GMC Canyon ABS Fault Issues

145791013

Comments

  • I'm having a similar problem with my 06 Colorado. I had my front brakes replaced this past Feb. even though my truck only had 38k miles on it. Cost about $750. The guys at the repair place said the brakes on my truck take a ton of labor to take apart and this was the main reason for the repairs costing so much.

    A few months later the ABS fault light blinked on. It turned off after shutting off the truck but after another couple of days it turned back on again. Around this time the ABS started to engage when I was just coming to a stop when only going about 10 MPH. I took the truck back into the shop and was told it would cost only about $50 for new ABS sensors but taking the brake system apart would be another 6 hours of labor and probably cost about $800.

    I wish I could do these repairs myself but I can't. I wish I could afford to just get it fixed, but how much money will I have to put into this truck to fix a problem GM seemed to create (based on the amount of similar complaints here). So, for now, I just drive with the ABS randomly going off. This is what my repair shop, unofficially, told me to do. They even thought it was a rip off.
  • I have a 2005 Colorado with 42,000 miles. ABS Fault light comes on often, and usually resets after turning the truck off and then on. Does anyone know if there's a recall for this issue ?
  • gmcustsvcgmcustsvc Posts: 4,068
    mrdadrox,

    I apologize for the problems you are experiencing with your vehicle. Have you had the vehicle diagnosed by a GM dealership? Were you planning on having the vehicle fixed? Please keep me posted.

    Thank you,
    Caron, GM Customer Service
  • lynnie63lynnie63 Posts: 7
    edited September 2011
    I am so glad to have found this forum while researching what is going on with my 2006 Colorado. I am having the very same problems as all of you with my ABS brakes and in general many electrical issues. I have never replaced so many bulbs in a truck as this one! I had a blower replaced in 2008 and this past year the wiring harness to the blower melted and had to get wiring redone. As for the ABS I took it to two places and one told me it was ABS sensor the other told me to pull the fuse! When I took the fuse out it seemed that although my warning lights were on I didn't have any problems with the ABS brakes engaging, or perhaps it was coincidence. I am not any bit mechanically inclined to know much of fixing vehicles and other than check my tire pressure, check oil and fluids and fill my gas tank I have to be at the mercy of mechanics. Yesterday my ABS brakes engaged once again going down my side street at about 20-25mph, no lights came on my dash and after shutting the vehicle off and restarting it I am fine once again. I do a lot of traveling with my truck and I am getting worried about the safety of my vehicle. I can't afford to spend the money for new ABS sensors and especially if it might not even be the problem. This is my first Chevy and I think the last. The last time I took it to the dealer the ABS lights on the dash weren't on and it was fine so they couldn't do anything about it. I have told them about all the electrical problems and they don't even seem concerned. I would like to stay tuned here on this forum to see what we can do to get this resolved. Thanks for listening!
  • gmcustsvcgmcustsvc Posts: 4,068
    robbinsfamily,

    I would be happy to see if your vehicle has a recall. Please email us your VIN and current mileage.

    You can get my email by clicking on gmcustsvc.

    Thank you,
    Caron, GM Customer Service
  • gmcustsvcgmcustsvc Posts: 4,068
    lynnie63,

    I apologize for the problems you are experiencing with your vehicle. When was the last time you have taken your vehicle to the dealership and what is the name of the dealer?

    Thank you,
    Caron, GM Customer Service
  • lynnie63lynnie63 Posts: 7
    edited September 2011
    Thanks Caron. The last time I brought my truck to the dealership was May 17th 2011. At the time I was having problems with my ABS but since the warning lights weren't on they didn't see any problem.(cost $36.00) I also was experiencing problems with my heater/ac blower (blower only worked on highest setting) and had the heater blower resistor and connector replaced. They told me that the wiring had actually melted! Is this normal?? The dealership is Hight, Farmington ME.

    On May 6th I brought my truck to Midas where I currently live and they did the diagnostic stating that the ABS sensor on the right front wheel was bad and it was about an 800.00 job! (why didn't Hight see that on the 17th?) I went somewhere else and they told me to take out the fuse and it bought me quite a bit of time! Fuse has been back in for quite a while now since I had to take the truck for inspection and didn't want all the lights on my dash!
  • gmcustsvcgmcustsvc Posts: 4,068
    lynnie63,

    I would like to set up a case with GM Customer Assistance. In order to start the process I will need your complete contact information (including full name, mailing address and phone number), VIN and current mileage sent to me in an email. Also, could you please provide a description of the problems you are experiencing or just include your user name from the forum?

    You can get my email by clicking on gmcustsvc.

    Thank you,
    Caron, GM Customer Service
  • cdsoundzdjcdsoundzdj Posts: 4
    edited September 2011
    I had it replaced at my local garage as the dealership kept giving me the run-around about my brakes not needing repair. The hub was replaced as was the sensor about 8 months ago. I just recently had my front brakes replaced for the first time since I purchased the truck and the ABS fault resumed randomly showing up . . . again.

    What concerns me the most is that the ABS is actually kicking in without me even applying the brake at all. This to me is a safety issue. My concern grows even more as winter approaches and I live in the northeast where snow is heavy. 98% of the time it happens within the first few miles of driving, and as of recent I noticed that if I put the truck in neutral and turn it off and restart it, the ABS activating stops and the fault does NOT register.

    It appears that I am not alone with this problem and hope you can assist get it resolved.

    Thanks in advance for your assistance and I apologize for not posting back sooner as I am caring for my 81 year old father-in-law.
  • gmcustsvcgmcustsvc Posts: 4,068
    cdsoundzdj,

    I completely understand. What I would like to do is set up a case with GM Customer Assistance. In order to start the process I will need your complete contact information (including full name, mailing address and phone number), VIN, current mileage and the involved dealership sent to me in an email. Also, could you please provide a brief description of the problems you are experiencing?

    Thank you,
    Caron, GM Customer Service
  • I have an 2006 Colorado ext. cab with 38050 miles on it. the abs alarm started to alarm off and on about 2 months ago. i can not get it to a shop before the alarm goes off . i have had the abs checked for codes The codes are c0035,c0040,c0899,u1064, i can understand the battery code as i had to have the battery replaced at 35,000 miles. i cannot afford a lot of expense to repair as i am on a fixed income i need to know just what needs to be repaired. thanks bear3985
  • what is the email address that i send this information to thanks bear3985
  • gmcustsvcgmcustsvc Posts: 4,068
    bear3985,

    I apologize for the problems you are experiencing with your vehicle. Unfortunately, I am unable to diagnose the vehicle. I would encourage you to take your vehicle into your local GM dealership as they are better qualified to diagnose the vehicle.

    Thank you,
    Caron, GM Customer Service
  • What is the email address to send my info to?

    Is this it? socialmedia@gm.com
  • gmcustsvcgmcustsvc Posts: 4,068
    cdsoundzdj,
    That is the correct email. Please put your Edmunds user name is the subject line. Thank you!
    Christina
    GM Customer Service
  • I'm having the same ABS fault problems on my 2005 Chevy Colorado. Its not clear to me from reading through this forum including the answers from the GM service representative whether or not this is a safety issue. If there is a design flaw I'm hoping GM steps up and does the right thing informing Colorado owners of this problem.
  • kmartickmartic Posts: 12
    As I have been following these brake problems for some time I always see GM responses about starting cases. I would like to know if anyone has had GM actually help them. It seems all that gets done is to advise owners to take the truck to a dealership for repair at exorbitant costs. Please respond if anyone has actually been helped by GM for these defaults
  • gmcustsvcgmcustsvc Posts: 4,068
    jerseyswamp,
    I apologize for your frustrations. If you would email me with your VIN, current mileage, and involved dealer I would be happy to look into this for you. I look forward to your response.
    Christina
    GM Customer Service
  • The deal GM offered me was, I pay labor cost & GM pays parts cost. Doesn't that sound like GM admitting a faulty part? I felt I had no option and accepted their offer. Labor cost was $181.40. So yes GM did help but not to my satisfaction. My vehicle only had 22k on it.
  • gthomas74gthomas74 Posts: 1
    edited October 2011
    I was just wondering of those who have had there bad speed sensor replaced how much did it cost to replace it? I am told it will be 530.00 to replace cause it takes about three hours to install it properly.
  • tmarshfieldtmarshfield Posts: 3
    edited October 2011
    I had posted on here earlier when my truck starting having the ABS Break Fault issue a month or so ago. So far I haven't done anything but with winter coming up I figured I should probably get this fixed. I'm leary to take it to my GM dealer because it seems like they are pretty much useless unless you want to get screwed over with the cost to fix the issue. I have two questions if people on here could help me that would be great...

    1) What do I gain by taking my truck to GM to get a quote? I'm assuming it would be at least an hours labor to get the quote so I'm out at least $100. If GM ever gets a clue and does a recall on this obvious defect does that mean I get reimbursed? What if I do the repairs myself, would I still get reimbured for at least the parts?

    2) Where have people ordered the parts to fix this. At this point I'm just planning to replace the entire hub assembly for both right and left sides. I looked on autopartswarehouse which has great prices but not sure which hub I need and on partsgeek as well. I have a 2006 Chevy Colorado Z71 4WD truck so I just want to make sure I get the correct hub when I order.

    I did call GM parts at my local dealer but other than telling me it was $236 per hub and that was withouth the speed/ABS sensor. So why is GM so much more expensive than the replacement parts you can buy. The replacement parts online are under $200 and they include the sensors. Obviously the GM quality is crap so it can't be because the OE is better made.

    Any help on pointing me to the correct hub for my truck would be greatly appreciated. I already have info on how to replace the hubs, I just need to make sure I get the correct hub at this point.

    Thanks!
  • I did hear from someone from GM and she wanted me to bring my truck to the dealership to have it diagnosed. (I was to pay for diagnostics) Well, because it happens so sporadically how can I just make an appt and bring it in if the warning lights for the ABS are not on there is nothing they can do. Went through that in May and the dealership charged me 36.00 to tell me they couldn't diagnose the problem without the lights on the dash being on.
    I read someone else's post that they also have problems with the ABS and no lights coming on and that happens to me as well. So far I have not had any problems with the ABS on the highway it has only been at low speeds, thank goodness!
    I have to wonder why, if my lights suddenly go on and I pull over to shut my vehicle off why does it reset and then I have no problems for another month or so?? If it truly were faulty brakes wouldn't the warning lights stay on whether you kept the vehicle running or restarted it? This doesn't make any sense and it's sad that GM won't look into this safety matter more for us.
  • kooltruck500kooltruck500 Posts: 5
    edited October 2011
    I see a common theme of ongoing issues in these posts on brake and ABS issue with the Colorado / Canyon. My 2008 Colorado 2WD started having ABS issues at 18k miles just before the 36 month warranty was up, I took it to the Chevy dealer thinking it would be covered under warranty. However, they told me "it wouldn't be covered because there was rust on the brakes" and "rusty brakes are not covered under warranty". I fail to see how a vehicle with 18k miles and still under warranty should have any issue with rusty brakes that would not be a warranty-related design or manufacturing flaw, but I digress.

    Now a few weeks after the warranty has elapsed, the ABS light and weird peddle shudder is becoming more frequent, and I can't help but think I was scammed by the dealer so he didn't have to deal with a warranty fix that he makes no money on (he offered to work on it if I paid). Does the GM customer service person still monitor this forum? If so, I'd like their advice ... I've never had luck with the GM customer service 800# ... they always seem to defer things back to the dealer. Bottom-line, if this problem is so common, why no tech service bulletin or recall?
  • n9cvn9cv Posts: 30
    From a 22 year GM mechanic, a few things about working at a dealership.
    1. Warranty work pays the technician at a lower hourly lower rate than customer paid work.
    2. The technician is seldom paid for diagnostic time on warranty work unless "the book" specifically lists the amount diagnostic time.
    3. The tech is paid for all non-warranty work diagnostic time which is billed to the customer.
    4. All warranty work and most customer paid for work is paid by "the book" hours. If "the book" says it takes 1 hour to replace the brake pads then that is what the tech gets paid no matter how little or long it takes.
    5. On warranty work, multiple part replacements are only approved in special circumstances.
    6. On a customer paid for job if the tech finds and adds additional items to the work, then the tech gets paid additional "book" time to replace those items. On a customer paid for repairs there is no one watching how many parts you replace.
    7. On a return repair the tech does NOT get paid for fixing your car with the same time problem a second time.
    7. Most younger techs only know how to read the Tech2 scanner and replace parts based on the error codes read. If there is no error code then you will be charged for his time and sent on your way.

    Under the above work rules guess where the service adviser and technician wants to steer you when you show up.

    There are some specialties like diesels, or transmissions, or engine swaps that get directed to specific techs. Other other than that, all work goes into "the pool" of techs and is usually called drivability issues. A tech in "the pool" who has never worked on a specific low volume model vehicle like the Colorado may well be assigned to work your Colorado.

    In the end, all of this encourages people to stay away from a dealership for non-warranty work and causes them to be afraid to bring in potential warranty work because they might be billed $100 or so for diagnostic time. If you bring in a low volume vehicle that requires some diagnostic time, it is a crap shoot on whether the problem will actually be found and repaired. The tech makes more money by spending 15 minutes running a scan and charging you a 1 hour minimum time for a no trouble found repair ticket.

    The only way to get these unusual or intermittent items repaired is to keep complaining to the customer service number or the zone office until you get satisfaction. Keep all repair receipts and when your problem finally does get repaired, ask GM, not the dealer, for a refund of all items that you should not have been billed for. It works some of the time.

    Good Luck
  • I have always done all of my own work to my vehicles including engine swaps and building motors. I'm not a certified mechanic but know what I'm doing and have all the tools to do it. My 2004 2WD Z71 Chevy Colorado has just 55k miles on it and was just about due for new pads and rotors(before winter). I saw the issues people were having with their ABS sensors after their brake job. I thought, well they probably weren't careful during the removal/installation process. How sensitive can it really be?!? Let me tell you, I did everything perfect, to the "T"! I get the truck back on the road and no sooner the ABS engages and ding ding ding, my ABS light comes on. It's like the ABS sensors are designed to fail when you remove the rotors conveniently after the warrenty is up! Now I'm looking at a $300-$400 repair in replacement hubs w/ ABS sensor. Why would I bring it down to GM after the comments I've read? Or deal with the customer service people? It's out of warrenty, done deal! Thanks GM, should've stuck with my gut and got a Toyota!
  • gmcustsvcgmcustsvc Posts: 4,068
    kooltruck500,
    I apologize for your frustrations. Can you email me your VIN? Have you discussed this with GM Customer Assistance? If so, please include your case number in your email. I look forward to your response.
    Christina
    GM Customer Service
  • gmcustsvcgmcustsvc Posts: 4,068
    lynnie63,
    I would recommend asking the dealer about installing a recorder. Give them a call. Let me know of any updates! :)
    Christina
    GM Customer Service
  • gmcustsvcgmcustsvc Posts: 4,068
    I am sorry to hear about your concern. I would recommend contacting your local dealer for more assistance. We can also look into this for you on our end. Please feel free to contact Christina by email for more assistance. Thank you in advance and we look forward to hearing from you.

    Tricia, GM Customer Service.
  • kooltruck500kooltruck500 Posts: 5
    edited October 2011
    Hello Christina,

    Thank you for your offer of assistance. I have since e-mailed to you my truck's VIN and GM Customer Assistance case #.

    My original phone conversation with the GM customer assistance was a bit disappointing ... they were leaning on the fact that I live in NY State as the problem (road salt in winter) so it would not be covered under warranty per their reasoning. I explained to them that the ABS fault was my primary concern, the tendency for the rotors to rust is secondary. They apologized that even though my mileage at 19k is low, I'm a month out of warranty and they "couldn't help me". I reminded them that the vehicle was looked at by the dealer before the end of warranty, and they reluctantly agreed to pass the case onto a district guy for follow-up ... hopefully that will lead to a better outcome than I've had so far. I'll keep you posted. :confuse:
  • kmartickmartic Posts: 12
    Remind the zone tech that when you bought your truck no one said the warranty would be voided if you lived in the northeast where the use of salt on roads is comonplace! It is definitely just an ignorant response in an attempt to get out of fixing your truck. It is ridiculus, please keep us posted of your results
145791013
Sign In or Register to comment.