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2011-12 Optima

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Comments

  • cskicski West Springfield, VAPosts: 1,327
    edited October 2012
    I can tell you after a year in the EX I have had zero problems with the purchase price, the car, or the dealer service. I have 10,600 miles on it, and purchased it 12/28/11. Stickered at $24,500. Paid $20,500.

    I have paid two visits to the dealer for oil changes and routine service. Tire rotation was $20...(well spent). Oil and filter changes are FREE FOR LIFE, as well as topping off fluids. I am a car guy and have NO idea where the windshield washer fluid is. The dealer just takes care of everything.

    If you buy one do not fall for the "tire warranty" crap. Just get the BASIC service, or you will be paying $160 for all these "12,000 checks" and "chassis lube" the car does not need any of that, and if you buy an EX you will want better tires as your second set anyway. The Nexen's that come with it are fine though for real.
    -Chris

    Chris Skalski: Network Engineer 2012 Kia Optima EX

  • dskidski Posts: 414
    suzy.... I agree with your comments on the Nexen tires. I have the EX Turbo with Nexen's. Although I didn't like them, I will admit, mine wore very well. I replaced mine early only because I curbed one of them and ripped a side wall. They had 30,000 miles on them and still looked new. If you're waiting for the day they wear out to upgrade, be patient if you're caring from the properly.

    FWIW, I went with Continentals. If anyone is wondering if it'd be worth replacing early.... I'd say it's a toss up. Given my experience now, I'd probably run the Nexen's until they wear out before upgrading.
  • sylussylus Posts: 1
    We bought a 2012 ex turbo optima the end of April this year. Within the first week we notified the dealer there was a distinct damp and mold smell from the car vents when you use the heating/cooling system. Turns out various models since 2011 have had this problem and Kia released a patch fix with tsb 016 which basically sprays dissenfectant down the vent tubes. it kills it temporarily but always returns. The mold and spores grow as condensation is trapped in the vents particulary when the a/c is used. Kia now want another 2 months to "discuss this" I will never buy or reccomend a Kia to anyone
  • dskidski Posts: 414
    I've had this issue with several different cars over the years, Honda's, Saab, Mitsu etc. Interestingly, I did have this happen shortly after I got my Optima last year. It started after a couple months but it didn't last long and never returned. I have no explanation why but I'm glad I didn't have to do anything for it.
  • carnaughtcarnaught Posts: 1,600
    edited October 2012
    I've also had this issue with multiple car makes, Toyota, Lexus, M.B. and BMW. The problem proved self-limiting for me.

    Kia makes a great car for the $, but its service has room for improvement.
  • cskicski West Springfield, VAPosts: 1,327
    edited November 2012
    Fairfax Kia has a nice little service department. Art-Deco red tall stools & tables. Free Keurig Coffee right where the cars come in and where the service writers sit. The semi-outside part. Then, there are outdoor chairs outside so folks can sit and enjoy the short wait for an oil change and smoke a stogie.

    My 74 yr old mother and I both have Kia's. She has a Forte' EX and I the Optima EX. No problems AT ALL with the car's or the service. She has 21,500 on her 2010 and I have 11,260 on my 2012.

    There is also a very nice separate waiting room with cable, A/C and matching red Art-Deco gigantic couch and coffee table. Plenty of magazines, water, etc. It also helps out that the oil change and rotation only took 30 mins.

    Chris Skalski: Network Engineer 2012 Kia Optima EX

  • carnaughtcarnaught Posts: 1,600
    edited November 2012
    Congrats, yours is the first nice one I've heard of.

    Mine (relatively new dealership) has a waiting room in the back hallway smelling of stale smoke, dirty with 1970's-type chairs and an old discarded CRT television on an old dresser-drawer piece of furniture, strictly low rent. Oh, and there's food available from an old worn-out looking vending machine which looks like a culture medium.

    Can't judge the service as all I've had is an oil change,

    Nice huh :lemon: ?
  • Kirstie_HKirstie_H Posts: 10,914
    If you haven't already written one, I'm sure the dealership would appreciate your review of their service dept:
    http://www.edmunds.com/dealer-reviews/

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  • carnaughtcarnaught Posts: 1,600
    If you haven't already written one, I'm sure the dealership would appreciate your review of their service dept:
    http://www.edmunds.com/dealer-reviews/


    Actually, I'm sure they wouldn't :shades: .
  • Kirstie_HKirstie_H Posts: 10,914
    Yours wouldn't.
    cski's might. :)

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  • cskicski West Springfield, VAPosts: 1,327
    I just did. There were no service reviews at all. I copied and pasted my review verbatim.

    I added (at the end of a glowing review) my only small gripe was about attempts at charging me for additional services that were unnecessary as part of a tire replacement warranty. All I do is tell them that I do not want to participate in that program and they are fine with it. The extra services would have been $160, with no parts or labor chargeable. I wasn't born yesterday. ;)

    Chris Skalski: Network Engineer 2012 Kia Optima EX

  • cskicski West Springfield, VAPosts: 1,327
    You need to go read the December 'Car and Driver' long term review of the same engine in a Sonata with the same problem.

    The PCV valve needs to be replaced in CONJUNCTION with a new cabin air filter. The spray just covers the smell for a week or so....it doesn't fix the problem.

    It's a simple fix, but I am also SO GLAD that I stuck with the 2.4. ALL the problems I am hearing about are with the turbo drivetrain.

    Chris Skalski: Network Engineer 2012 Kia Optima EX

  • crkyolfrtcrkyolfrt Posts: 2,345
    I too have a neck injury and also extreme chronic lower back pain. The back pain means that I have to drive with the seat back between full upright to three notches back depending on the car model. Most demos lately I've driven has to be about one- two notches back. This basically means that the seat is still very upright, and those who complain of these (incredibly intrusive) new type head restraints, are probably normal height or shorter and also drive with seat back fairly upright. Anyone who is tall and leans the seat back back a bit for head room, just doesn't get the problem with these new dang head restraints. I personally HATE them. EVERY SINGLE LAST ONE OF 'EM I HAVE TRIED SO FAR. They are so dang intrusive that I now question what is the newest car I can buy before they started making them so intrusive. 09? or maybe 10?? And INTRUSIVE is the word for them. Also read CHEAP. Saab and Volvo managed the SAME level of whiplash protection with that technology years ago, but guess what??? They didn't cheap out. Those head restraints where not nearly canted forward as much as the new ones are now. I am sick of manufacturers always messing with things, with the message of safety, but doing it on the cheap. I would gladly pay a little more for my new car and not have stuff like this be a literal deal-breaker..
    The new restraints nod my head down, because there isn't any room for it be upright in order to be an observant driver!
    Balance. Finding that all elusive balance to all things common sense seems to be lost on so many these days. "Oh..you want safer head restraints? We can do that". But..........

    Safety...speaking of safety, I overheard a conversation that cinched a deal the other day. A customer was in a showroom and you could tell that they had basically made up their mind but was having a very real issue with these dang head restraints. The salesman took one out and turned it around backwards. "There, try that". That cinched the deal..never mind that the entire design of the restraints required that they NOT be turned around backwards!! And you don't think this goes on? I've already seen it in parking lots. I think more people are annoyed with this being jammed down their neck than some might think. And anyone with a backwards head restraint, is not NEARLY as safe to resist whiplash as their OLD head restraints were placed properly.

    Progress...insert a major :eye roll: here..

    And no, I can't afford a new Volvo, nor want the new ones. My guess, their design now is also probably more intrusive because of $. They all think we are stupid or something. And I guess the vast majority of us are, cuz they seem to be getting away with it..
  • crkyolfrtcrkyolfrt Posts: 2,345
    When shopping for a new car I found them in most of the cars I looked at.

    Exactly..me too :mad:
  • crkyolfrtcrkyolfrt Posts: 2,345
    Thanks for that info! I will make sure I check this out on every model I test. I already have but salesman leaning over says "they don't move" but then lately I have been only sitting in subs and micros. (cheaper cars with fewer niceties)
  • crkyolfrtcrkyolfrt Posts: 2,345
    OTOH, there is nothing cool about having to contort your body to fitting the car. Isn't it suppose to be the other way around?

    Of course there are cars that do not fit all sizes, we here we are talking about a universal problem right across the board.
  • crkyolfrtcrkyolfrt Posts: 2,345
    I found this very interesting, cski. PCV valve, eh? Who wudda thunk..
  • bobadbobad Posts: 1,587
    My old '06 Sonata had active restraints that move toward the head upon impact. You mean the new ones don't?
  • crkyolfrtcrkyolfrt Posts: 2,345
    edited January 2013
    I think the new ones do too, but suspect that because they are 'right there' at the back of your head the mechanisms at play are not as technical as they used to be in...say, an old Saab or Volvo.

    This past week I spent some time in a quite new (10000 km, 6200 miles) 2012 ML350 diesel. (what a great engine...so much torque available at just the thought of accelerating. Quiet, incredibly smooth and balanced..efficient too) The head restraints in it were ok with my seat settings. OTOH, it was over $65k and not a vehicle I could consider. It also had the self-tightening seatbelts as you buckled up. You could feel them tightening and loosening..finding that sweet coddling-like spot as you were buckling. Very cool and very trick and a real help in taking the spaces out (safer) when you are wearing winter coats and such. In my humble Honda, I take the gaps and space out manually. Life is tough when you're poor..lol
  • just got a 13 optima ex and the passenger headrest was way forward. looked in the book and they are adjustable front to back. pull forward and they will click to farthest back position. they have three settings front to back. now no problem...
  • bobadbobad Posts: 1,587
    Yea, I remember now. You can adjust them back and forth by pushing. In an accident, they automatically snap to the forward most position.
  • I'm not contorting my body at all. In fact, I'm very comfortable the way i have my seats set. I read on here that most new cars have these new headrest safety features so if that's true, you can't just blame one car manufacturer. Have you even tried sitting in one of these seats?
  • they discovered that headrests wernt doing the job in accidents so the new headrests started getting phased in around 2006 and now all have them. many complain and some cars are much worse than others. ive never had a problem with them.
  • crkyolfrtcrkyolfrt Posts: 2,345
    edited February 2013
    Defensive much? Show ONE place, in any post I singled your beloved Kia out?

    And yes I have. Whose responsibility is it to educate a customer on the seat adjustment settings? Mine or the salesman? When the salesman leans over and says "they don't move", am I supposed to argue with them and say "are ya sure?" I guess you missed that part of my post.

    And this part: "here we are talking about a universal problem right across the board."

    And I guess you also missed my quite detailed elaboration that it depends on your body type and how you adjust your seat whether it proves to be a problem or not. It is talked about often in showrooms..so from this I deduce that it IS a problem out there, not just mine. It is even backed up by the very next post after mine with words like "exactly".
  • crkyolfrtcrkyolfrt Posts: 2,345
    edited February 2013
    Hey that is great to know! Thanks for posting. I did give a tug on some of the rests but forget which car. So far I've been finding that they all intrude.
  • Me defensive? lol... Dude, you sound really angry. Even try anger management?

    And no, I didn't see where you post your conversation with the salesman. I only read the post that YOU replied to me with. I had no intention to go find ALL your posts to figure out all of your gripes.

    If you don't like the car that's absolutely fine with me. (No defense here...) Maybe you can find yourself a nice moped. I hear they don't have any headrests and even fat people can ride them. GL!
  • crkyolfrtcrkyolfrt Posts: 2,345
    I'm sorry. I found your post way back in the fall. I really did originally appreciate knowing about the click type adjustments.
    I guess I am frustrated because so many cars have them that do not adjust. I will make it a point of going in and trying an Optima SX. I think it was the hybrid was last one I sat in as that is all they had at the time. And was told they don't move...by some idiot useless car salesman giving out bad info and shooting themselves in the foot while doing it.

    Once again, I'm sorry.
  • cskicski West Springfield, VAPosts: 1,327
    When I bought my '12 Optima EX, I was not aware that the passenger seat didn't have a height adjustment. None of my kids could see out of the windshield. (yes they are old & tall enough). Salesman told me to buy a pillow. I wasn't amused.

    Since my previous car was a Jeep Grand Cherokee, it never occurred to me just how much of an issue that impaired vision would be in my new car. If I could turn back time I would be in the "13 Accord Sport.

    Chris Skalski: Network Engineer 2012 Kia Optima EX

  • dskidski Posts: 414
    I was disappointed with that as well and my wife doesn't like riding so low. One thing that is obvious with the styling of the Optima as well as many other "stylish" sedans is that the bottom edge of all the side window are Very high. That's how they achieve such a Sleek look. The visual results are great but it takes some getting used to when inside. I think it will always feel more comfortable in the Less Stylish sedans. We like Big Windows. I still prefer my Optima over the Accord.
  • cskicski West Springfield, VAPosts: 1,327
    It's like driving in a bathtub with windows and gauges, and in hindsight the rear view camera is a must. I don't usually like electronic nannies, but the 2014 has a blind spot sensor that I also think would be a good idea.

    Chris Skalski: Network Engineer 2012 Kia Optima EX

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