I have a 2010 Fusion SE with the 2.5L engine. On a few occasions, I have turned the key to start the car and the starter will turn the engine but will not disengage even after releasing the key. I have to turn the key to the off position to stop the starter from turning. The engine doesn't start either. I have heard there is a technical service bulletin, but when I mentioned it to the dealer, they were unaware of any such problem. I have met a few other new Fusion owners who have had the same experience. Has anyone else had this happen and have you had it fixed?
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