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Chevy Equinox Transmission Problems

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Comments

  • gmcustsvcsarahgmcustsvcsarah Posts: 1,964
    justsum1,
    I'm sorry that your new Equinox has already had to have a transmission rebuild at this point; hopefully it has resolved any concerns you had had for a long, long time. If we can ever be of further assistance, let us know!
    Best,
    Sarah
    GM Customer Service
  • bates072bates072 Posts: 1
    How much to get it repair
  • justsum1justsum1 Posts: 3
    It was under warranty
  • I bought my Equinox used in March of 2011 w/ 26k miles on it. I had absolutely no problems w/ it until May 2012. All of a sudden, it wouldn't shift into R, the gears wouldn't catch in drive, the engine would rev to 5000 rpm's +. I took to get fixed, the repaired the engine, replaced the tranny and $3799 and 2 FULL MONTHS later, I had it back. It was covered under the 100k mile warranty, but still. A 2010 should not blow a tranny in 2 years! Also, it took 2 months for the dealership to do the work. I had a rental, but was making car payments on a car I did not have. I drove it the past week and a half and guess what? It's been stalling when coming to a stop, it bucks when I slow down and the service light just came on. I took it back to the same dealer and told them I wanted it fixed, right this time... I got another rental, but the inconvenience of not having a car I'm paying for is ridiculous!
    I asked the dealer if they have problems w/ the Equinox and he said every time they get 3 out, 5 more come in. It's ridiculous. As soon as this gets fixed, I'm trading it in...
  • plankton22,
    We're truly very sorry to read about transmission concerns you've had with your Equinox. Has everything gone well with the dealership (aside from the repeat visit)? If you would like for us to look into this further, please contact us at socialmedia@gm.com with the following information so we can get a Service Request going: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.

    Sarah, GM Customer Service
  • I ordered my Equinox in May of 2010, the car has 55k on it now, and has had 3 major repairs including a major drive train repair. The car would have a deep drone sound when moving through lower gears, and the transmission was found to be faulty, and it was recalled. It took a week for the repairs, but then when fixed they put the oil pan on incorrectly and I was loosing oil and had to take it back within two days. They fixed an incorrectly placed bolt, and then it seemed OK for 6 months.
    I had another issue when the engine light came on. I called OnStar and they ran a diagnosis that determined it was the upper fuel pump, so that was recently replaced, this time from another dealer.
    Now the low drone sound is back again when shifting up and down in those lower speeds. I am concerned as I am a woman and work about 60 hours a week, so I do not have a ton of time, yet I am worried about the longevity of this vehicle. I had OnStar run the diagnostic and nothing came up.
    Has anyone had this low drone sound on their Equinox? It is a 4 cyle AWD.
  • gmcustsvcgmcustsvc Posts: 4,248
    marketingvirgo,

    We're sorry to hear that you have encountered these different concerns with your Equinox. Have you already contacted customer assistance regarding your situation? If we can look into anything for you, please don't hesitate to contact us at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).

    Sarah, GM Customer Service
  • Hey Sarah, can yuo help with GM Canada? I"ve been having these problems and the GM dealership in sarnia just takes my cash and tells me sorry no idea. I'm at $1000 and no further beyond this.
  • I was driving home from a long trip with my 2010 Equinox with 65K. I was going up a grade when all of a sudden the transmission slipped into a really low gear and the RPM's went to 5000 before shifting into N and then back into 5th. I dropped it into M5 and it was OK in M5 and M4. When getting off of the freeway to get gas the car would not go into 1st or 2nd and I coasted into the gas station in 3rd. Before I could get to a pump the car wouldn't go at all in ANY gear, not even R or Manual. After turning the car off and then on again, it would go for a minute before slipping again. I coasted into the dealership by turning the car on and off again to get it in 1st gear. They are looking at it now. I sure hope it's covered under the 100K powertrain!!
  • djm2djm2 Posts: 712
    Hoffmanmom:

    I understand your concern, and I can only imagine the stress that you are under with regards to this vehicle. ---- In 2010 I almost purchased a Equinox. It did not offer a power front seat on the passenger side, so I purchased a 2010 LTZ four cylinder Malibu.----- The Malibu four cylinder engine IS NOT A DIRECT INJECTION ENGINE, and there in lies the problem. ---- The Equinox has a direct fuel injection engine, and is has a problem fuel pump that causes fuel to enter the engine oil which destroys the engine. ---- This then causes operational problems with the vehicle. I could have been an owner of the Equinox if GM had offered a power seat on the driver's side. ---- What concerns me is that GM is not taking a pro-active approach to dealing with this problem. They should be on this issue 24 / 7 / 365! ----- While I am VERY happy with the quality of my four cylinder Malibu, I am going to think REAL HARD before I purchase another Chevrolet. ---- As a customer, I DO NOT like to be ignored when a problem arises. I expect professional service both from the manufacturer and the dealer. ---- All the public relations skills are worthless if there is no "follow up service" by the dealer network. ----- I have been following this issue, and I think both the manufacturer and the dealers have dropped the ball BIG TIME! ---- I am going to remember this experience when it comes time to purchase my next vehicle. ----The choice of vehicles is very extensive to be stuck with a problem! ----- All the best! ---- Dwayne
  • Guess what, the issue with the drive train is back AGAIN - for the fourth time. This time they said the tensioner needs to be replaced (thought I had that done twice before) and a new upper fuel pump (had that done once before as well.) I am burning oil and was down two quarts, but the Onstar diagnostics did not pick that up.
    OK, I tried, but I really am starting not to feel safe in this car and want something more dependable.
  • bigkritterbigkritter Posts: 30
    edited April 2014

    @canuck1319 said:
    Anybody found a solution for glare from chrome latch on dashboard storage compartment?

    glad u asked yes get some tint strip for windshield

  • @charliemac said:
    I have a 2010 Equinox LTZ AWD 6 cyl and noticed a pronounced engine down surge every time I accelerate. If I am cruising at say 35 mph and then need to get to 55, as I press the accelerator the car will dip iyes all hn front and bog down for a few seconds. It will then rev high and accelerate. Same situation if I am cornering and lift off the accelerator and then resume power after the turn; it bogs down for a few seconds. Anyone experience this?

  • yes all of the time and this is what they tell me your goping to love this one.
    I was told i was confussing the computer by pressing on gas pedal letting up the pressing again also it could be that my transmisson still has not learded how i drive oh ya one more these 4 cylenders are not made to do that I might be a women but i will not be a lady when i go this next time

  • @kerry11 said:
    So i filed the lemon law on my 06 and the BBB said since my 36k warranty is out 6months ago I do not qualify, but can get an attorney to processes for me..... I will be going to the dealer where I purchased my car to talk to the CEO if he or she will not help me I have contacted the Media and News papers!! I am a single mom and bought this New car so I would have a safe and reliable car, this has been a night mare car! it has been in and out of the shop more than 30 days, power steering,struts,brakes(4) times,overflow tank,starter,bearings,anti lock breaks,visors (3) times replaced, driver window broke twice wiring, and I am sure I have left stuff out so please wish me luck because when my extended warranty runs out I am pretty much screwed (excuse me) but it is the truth then what will I do? the car is not even paid off and I have all these issues, oh and now there is something wrong with my steering! the left front!!!!!!

  • if you take it into the dealers when you have problems while warrenty is good note the problem even if warrenty runs out they will fix it as long as it noted

  • @ksliv5 said:
    Hello, we have a 2006 Equinox. We purchased it used in 2007 and have had several problems with it. The engine light would come off and on for about 2 years. It probably stayed on so much that the light prob blew. We took it to the Chevy lot to get it looked at, then they want 100.00 to run it through the computer, which is a big ripoff. Well now, the engine is slipping. Just yesterday, I go to get on the interstate and can't get it to go over 15 miles per hour. I had to let off the gas, wait a second for the transmission to kick in, then accerate. And yesterday while waiting at a stoplight, with my foot on the brake for several seconds, the Equinox jumped, kinda like it was just then going back down in gear, again this was several seconds with my foot on the brake. After reading all of the other posts on the Equinox's something is going to have to be done by GM. This is a big lawsuit waiting to happen, since this many people are complaining about this same problem. This is my first Chevrolet, and I think I'm ready to go back to Ford. I guess we will go and see what happens, when we take it in Thursday to get it looked at and spend a $100.00 to be told that it could one of 3 things. :(

  • I would like to know how many equinox owners live around Sacramento,CA

  • @djm2 said:
    Hoffmanmom:

       I understand your concern, and I can only imagine the stress that you are under with regards to this vehicle. ---- In 2010 I almost purchased a Equinox. It did not offer a power front seat on the passenger side, so I purchased a 2010 LTZ four cylinder Malibu.----- The Malibu four cylinder engine IS NOT A DIRECT INJECTION ENGINE, and there in lies the problem. ---- The Equinox has a direct fuel injection engine, and is has a problem fuel pump that causes fuel to enter the engine oil which destroys the engine. ---- This then causes operational problems with the vehicle. I could have been an owner of the Equinox if GM had offered a power seat on the driver's side. ---- What concerns me is that GM is not taking a pro-active approach to dealing with this problem. They should be on this issue 24 / 7 / 365! ----- While I am VERY happy with the quality of my four cylinder Malibu, I am going to think REAL HARD before I purchase another Chevrolet. ---- As a customer, I DO NOT like to be ignored when a problem arises. I expect professional service both from the manufacturer and the dealer. ---- All the public relations skills are worthless if there is no "follow up service" by the dealer network. ----- I have been following this issue, and I think both the manufacturer and the dealers have dropped the ball BIG TIME! ---- I am going to remember this experience when it comes time to purchase my next vehicle. ----The choice of vehicles is very extensive to be stuck with a problem! ----- All the best! ---- Dwayne
    
  • well said dwayne i am headin to battle with my dealer on monday with lots of amo and if i am not happy with the out come i have made signs to pickit out front and have lots of bodies to do so too

  • @marketingvirgo said:
    Guess what, the issue with the drive train is back AGAIN - for the fourth time. This time they said the tensioner needs to be replaced (thought I had that done twice before) and a new upper fuel pump (had that done once before as well.) I am burning oil and was down two quarts, but the Onstar diagnostics did not pick that up.
    OK, I tried, but I really am starting not to feel safe in this car and want something more dependable.

  • one more time on-star can't tell u when your car has issues than how do they know where you r when you crash

  • I have a 2010 Chevy Equinox with 57K + miles. It was bought brand new. Unfortunately for me, my transmission has had problems. The transmission had parts replaced the first time there was an issue. Now, my car will not go in reverse and does not accelerate. When trying to accelerate it revs up to 4 rpms but does nothing. Needless to say, it is ridiculous that a car under 60K miles would require such work. But the problems don't stop there. I've had problems with the AC also. I must admit, when I purchased the car there were issues that the dealer did not disclose. However, due to their idiocy, they left the paper work of the problem in the glove box. I discovered the paperwork after I drove off the lot. I called GM corporate to complain and let them know that I didn't want the vehicle anymore due to failure to disclose information about the car. All they did was make the dealer refund my money for the extended warranty. Fast forward to present day, and just as I believed then, the car is having issues. This experience has left a nasty taste in my mouth for GM. I will never buy another new GM vehicle. At least if you buy an old car you expect to have some issues. Wish I could support this American auto maker, but dishonesty and pocket raping is not what someone wants when they buy a car. And by the looks of the other comments, plenty of other people are having problems also.
  • anni811anni811 Posts: 1
    I recently bought a 2010 Chevy Equinox LTX with 40k miles. I am loving the car, but right after buying it, realized the Tiptronic Manual Shift Mode switch did not work. The dealership where I bought the car did replace it, but now the transmission seems to be slipping. It will rev up before shifting, or just seem to drop when driving. Not sure what is going on! When I took it in for the oil change, they did find a bulletin about this issue 09-07-30-16A, but they don't think what they did caused this...can anyone help? I don't want to have a big expense for a car I just purchased :(
  • chase457chase457 Posts: 1
    Have had my 2011 Equinox for a shade over a year, 65,000 miles. Last night when driving to get an Oil consumption test done (I had to put 3 quarts in 2500 miles into oil change) the check engine light came on and the engine revved high, having trouble switching gears. Was able to get it to he dealer and was told it would be $3000 for a used transmission. Of course the powertrain warranty was up 6 months ago. This has been the worst car experience of my life and really want to give GM the opportunity to make this right. Do GM customer service reps still look at this page?
  • mistirain90mistirain90 Posts: 2
    I love the looks of the Equinox out of all the small SUVs I've looked out it is differently my favorite. However, when I started looking around I had many people tell me to not get it because of the transmission problems. I found a 2010 for about $11,000 with around 74,000 miles on it, I knew it had to be too good to be true. Happy I found this forum. I guess my search continues.
  • For those of you with a 2010 Equinox with a transmission failure, there are many others pit there like us! We need to band together and have this safety issue documented by calling GM and making a complaint. We also need to make a complaint with the federal NHTSA to encourage an investigation. By doing so, we may save someone from an accident as well as possibly get reimbursed if GM issues a recall. Please call NHTSA at 1-888-327-4236 and GM at 1-866-790-5700
  • gflexorgflexor Posts: 1
    2010 Chevy Equinox Transmission failure. I am surprise there are so many complaints about the 2010 equinox and GMC has not responded. I have the 2014 and 2010 equinox models and I bought both new. I am now worried that I have too many cars made by GM. I have had problems with my 2010 equinox for years but nothing close to the current transmission problem. My current mileage is 92,222. I was on the highway when it appeared my car skidded. I then changed lane to be safe. Next thing I know, the car RPM soared but the car would not drive. Essentially, the car acted as if it was on neutral when on drive. I then turned of the engine and restarted it and the car drove about 2 poles but would not further engage the transmission. I was stranded with my 8 year old son by the highway shoulder. I had the car towed to the dealer. Several hours later, I am being told that the wave plate in the transmission was broke and that I had to wait several days to know what other damage resulted. With the same car, I have had numerous problem with the bearings and frequent airbag problems. The car does not ride well like the 2014 model. For some months now, there has been an annoying low RPM noise at low speed that the tech could not diagnose. I am now wondering if it was the transmission failing all along. The same annoying sound is now occurring in the 2014 equinox. It begs the question of whether there is a pervasive quality problem with GM vehicles. To GM, I demand a fix to this 2010 equinox transmission problem. My vin would be readily available. I was shopping for a GM truck but I am having to wait and see.
  • jmeck23jmeck23 Posts: 1
    I bought my wife a 2011 Chevrolet Equinox with 64k back in May and it has about 72K now and when you go to try and pass someone or just take off quick RPMS go up to 4-5K but it doesnt go anywhere and feels like it has no power. I spoke with a GM dealership and they said it was out of the powertrain warranty expired July 9th I was unaware of this warranty I called them when I first got the car to see if there was any recalls or TSBs that I should be aware of gave them the VIN and everything. Am I stuck with this issue out of my pocket or do you think they will do maybe a courtesy extension seeing how I am way under my miles and just barely over the months?
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