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Chevy Equinox Transmission Problems

2

Comments

  • colt_herocolt_hero Posts: 104
    I stopped going to mechanics 25+ years ago after an indicent of blatant fraud by an independent transmission shop. After that experience, I decided to do my own work and learn as I went along. 25+ years later, I've never had a vehicle go to a mechanic, and I've never had any major repair bills with any of my cars (except my '02 Impala's failed intake gaskets ... a $1300 dealer repair I did myself for $400, including far more detailed work than the dealer would've done). It's all been routine maintenance. I can't tell you how many horror stories I've heard over the years from friends and co-workers who have had multiple $400, $600, and $800 repair bills replacing just about every part under the hood while my cars are still pretty much original parts for at least the first 125,000 miles or more.

    Manufacturers need to take over the distribution and servicing of their own vehicles. Their vehicles aren't perfect, but they're a LOT better than what the dealerships service records would have you believe...
  • ksliv5ksliv5 Posts: 5
    Hello, we have a 2006 Equinox. We purchased it used in 2007 and have had several problems with it. The engine light would come off and on for about 2 years. It probably stayed on so much that the light prob blew. We took it to the Chevy lot to get it looked at, then they want 100.00 to run it through the computer, which is a big ripoff. Well now, the engine is slipping. Just yesterday, I go to get on the interstate and can't get it to go over 15 miles per hour. I had to let off the gas, wait a second for the transmission to kick in, then accerate. And yesterday while waiting at a stoplight, with my foot on the brake for several seconds, the Equinox jumped, kinda like it was just then going back down in gear, again this was several seconds with my foot on the brake. After reading all of the other posts on the Equinox's something is going to have to be done by GM. This is a big lawsuit waiting to happen, since this many people are complaining about this same problem. This is my first Chevrolet, and I think I'm ready to go back to Ford. I guess we will go and see what happens, when we take it in Thursday to get it looked at and spend a $100.00 to be told that it could one of 3 things. :(
  • gmcustsvcgmcustsvc Posts: 4,004
    Hello Ksliv5,
    I apologize that you are experiencing a concern with your vehicle. Can you please let me know how it goes at the dealership? Thank you,
    Mariah GM Customer Service
  • ksliv5ksliv5 Posts: 5
    Mariah,
    Thanks for showing your concern on behalf of GM.
    My husband just got done at the dealership and needless to say it did not go well. The mechanic is not able to look at it until next Thursday and he said that it will take a few days to take the transmission apart to even find out what the problem is. I called myself and spoke to the rude man. When I asked about getting an estimate for them to even find out what it is wrong with it, he said he couldn't give that to me and there was no one else there that could either. I understand that he can't give me a price down to the penny. (Is it going to cost under/over $500.00?) I'm not asking for an estimate to fix it yet (as noone knows what is really wrong with it), I just want to know how much its going to cost just to look at it. And why next Thursday?? This should be something they look at now or atleast tomorrow. The other day I went to pull into traffic and it wouldn't go into gear. Kinda scary when your stalled in traffic. His excuse was that he was going to be on vacation, but what about another mechanic? The Equinox only has 49,000 miles on it. IMO it shouldnt even be having transmission problems. Theres no hitch on it, so its not like were pulling around boats and campers around. We still owe $11,300 on this and I expressed my concern of price to the mechanic and he came back with, well we can try and ask GM to help pay??? Its sounds to me this is a common problem if he is already telling us that. And to beat it all off, (b/c its off warranty) I will be without a car for (he said) atleast 2 days. I count four, b/c if you drop it off Thursday, you can count on not getting it back until Monday. I have a job and kids, what am I supposed to do? I know thats the dealerships responsibility, not GM's, but I'm disgusted. I really love my Equinox. I remember when they first came out in 2005 and was so happy when my husband agreed to trade in our Ford Explorer for one. We couldn't afford a brand new one, but got this one used with 9,000 miles on it.
    As I write this my husband is now getting a second opinion at a different dealership.
  • ksliv5ksliv5 Posts: 5
    Well we took it to a Transmission Shop and sure enough its shot... Prices start at $1595.00 up to $3000.00. Not sure what to do right now. Do I wait until Thursday and take it back to the Chevy Lot to see if GM can help out or do I get it taken care of at Aamco??
  • ksliv5ksliv5 Posts: 5
    Well we have talked to the Chevy Lot and I think they are going to be able to help us out and make sure it gets fixed. I would rather have them work on it anyway, than a "transmission shop", since it is a Chevrolet Vehicle.

    I think we will be satisfied. :) :)
  • gmcustsvcgmcustsvc Posts: 4,004
    Hello Ksliv5,
    I would recommend the Chevy dealership to work on the vehicle. I hope the repair goes well. Please let me know how it goes. Thank you,
    Mariah GM Customer Service
  • I wonder if your traction light also comes on with the check engine light? I am having the same problems with my 2006 Equinox. It started a year ago, cruising on I-75. It all of a sudden just lost it's speed and I found it worked again after a restart. It happened more and more, and I've thrown all kinds of expensive parts at it with no help. Seems electrical because when it's wet out it constantly will lose 1st and 2nd gears all together which makes it hard to move at a stop light. Until it it shut off and restarted, but it can make driving it a nightmare. Dealership started right out with we'll have to tear the transmission down to find it. I am on disability so that's out of the question financially. I have a mechanic that can fix the problem, once I really know exactly what is causing this to happen. I take great care of this car, it's my very first new car I ever owned. But I am very frustrated with it at this point. Let me know what you found out if anything. :cry:
  • Similar problem to the one above. 2010 Equinox, 4 cyclinder, 2.5l, AWD. Car was slow going from R to D. Then it started bucking when engaging in gear and finally slipping when starting from a stop. For anyone out there who has this problem, what you can do to drive the car until it is fixed is use the manual mode. It didn't slip at all when manually shifting (use the button on side of shift lever when set to M). However it did shift hard into gears 1 and 2. For higher gears it was fine either in manual or automatic mode. Luckily the car is still under warranty and I have a loaner from the dealer now. I am 45 and this is the first time in my life that I ever had a transmission problem on a car that my wife and I own. I wonder what the statistics are on this problem. Nice thing is to know that I am not the only one.
  • justsum1justsum1 Posts: 3
    i had my transmission rebuilt at 19,000 miles.mine would be stuck in first gear till the rpms went up to like 5000 then it would skip second gear and get stuck in third in the shop for a week and a half.hopefully it lasts.just wanted to share this if anyone else is having same issues.
  • gmcustsvcsarahgmcustsvcsarah Posts: 1,964
    justsum1,
    I'm sorry that your new Equinox has already had to have a transmission rebuild at this point; hopefully it has resolved any concerns you had had for a long, long time. If we can ever be of further assistance, let us know!
    Best,
    Sarah
    GM Customer Service
  • bates072bates072 Posts: 1
    How much to get it repair
  • justsum1justsum1 Posts: 3
    It was under warranty
  • I bought my Equinox used in March of 2011 w/ 26k miles on it. I had absolutely no problems w/ it until May 2012. All of a sudden, it wouldn't shift into R, the gears wouldn't catch in drive, the engine would rev to 5000 rpm's +. I took to get fixed, the repaired the engine, replaced the tranny and $3799 and 2 FULL MONTHS later, I had it back. It was covered under the 100k mile warranty, but still. A 2010 should not blow a tranny in 2 years! Also, it took 2 months for the dealership to do the work. I had a rental, but was making car payments on a car I did not have. I drove it the past week and a half and guess what? It's been stalling when coming to a stop, it bucks when I slow down and the service light just came on. I took it back to the same dealer and told them I wanted it fixed, right this time... I got another rental, but the inconvenience of not having a car I'm paying for is ridiculous!
    I asked the dealer if they have problems w/ the Equinox and he said every time they get 3 out, 5 more come in. It's ridiculous. As soon as this gets fixed, I'm trading it in...
  • plankton22,
    We're truly very sorry to read about transmission concerns you've had with your Equinox. Has everything gone well with the dealership (aside from the repeat visit)? If you would like for us to look into this further, please contact us at socialmedia@gm.com with the following information so we can get a Service Request going: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.

    Sarah, GM Customer Service
  • I ordered my Equinox in May of 2010, the car has 55k on it now, and has had 3 major repairs including a major drive train repair. The car would have a deep drone sound when moving through lower gears, and the transmission was found to be faulty, and it was recalled. It took a week for the repairs, but then when fixed they put the oil pan on incorrectly and I was loosing oil and had to take it back within two days. They fixed an incorrectly placed bolt, and then it seemed OK for 6 months.
    I had another issue when the engine light came on. I called OnStar and they ran a diagnosis that determined it was the upper fuel pump, so that was recently replaced, this time from another dealer.
    Now the low drone sound is back again when shifting up and down in those lower speeds. I am concerned as I am a woman and work about 60 hours a week, so I do not have a ton of time, yet I am worried about the longevity of this vehicle. I had OnStar run the diagnostic and nothing came up.
    Has anyone had this low drone sound on their Equinox? It is a 4 cyle AWD.
  • gmcustsvcgmcustsvc Posts: 4,004
    marketingvirgo,

    We're sorry to hear that you have encountered these different concerns with your Equinox. Have you already contacted customer assistance regarding your situation? If we can look into anything for you, please don't hesitate to contact us at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).

    Sarah, GM Customer Service
  • Hey Sarah, can yuo help with GM Canada? I"ve been having these problems and the GM dealership in sarnia just takes my cash and tells me sorry no idea. I'm at $1000 and no further beyond this.
  • I was driving home from a long trip with my 2010 Equinox with 65K. I was going up a grade when all of a sudden the transmission slipped into a really low gear and the RPM's went to 5000 before shifting into N and then back into 5th. I dropped it into M5 and it was OK in M5 and M4. When getting off of the freeway to get gas the car would not go into 1st or 2nd and I coasted into the gas station in 3rd. Before I could get to a pump the car wouldn't go at all in ANY gear, not even R or Manual. After turning the car off and then on again, it would go for a minute before slipping again. I coasted into the dealership by turning the car on and off again to get it in 1st gear. They are looking at it now. I sure hope it's covered under the 100K powertrain!!
  • djm2djm2 Posts: 705
    Hoffmanmom:

    I understand your concern, and I can only imagine the stress that you are under with regards to this vehicle. ---- In 2010 I almost purchased a Equinox. It did not offer a power front seat on the passenger side, so I purchased a 2010 LTZ four cylinder Malibu.----- The Malibu four cylinder engine IS NOT A DIRECT INJECTION ENGINE, and there in lies the problem. ---- The Equinox has a direct fuel injection engine, and is has a problem fuel pump that causes fuel to enter the engine oil which destroys the engine. ---- This then causes operational problems with the vehicle. I could have been an owner of the Equinox if GM had offered a power seat on the driver's side. ---- What concerns me is that GM is not taking a pro-active approach to dealing with this problem. They should be on this issue 24 / 7 / 365! ----- While I am VERY happy with the quality of my four cylinder Malibu, I am going to think REAL HARD before I purchase another Chevrolet. ---- As a customer, I DO NOT like to be ignored when a problem arises. I expect professional service both from the manufacturer and the dealer. ---- All the public relations skills are worthless if there is no "follow up service" by the dealer network. ----- I have been following this issue, and I think both the manufacturer and the dealers have dropped the ball BIG TIME! ---- I am going to remember this experience when it comes time to purchase my next vehicle. ----The choice of vehicles is very extensive to be stuck with a problem! ----- All the best! ---- Dwayne
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