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Lexus ES 300/ES 330

15758606263174

Comments

  • modvptnlmodvptnl Posts: 1,352
    Bought the car in Valencia, Ca. ($1000 over invoice for ML, NAV etc. Black Garnet Pearl)

    Brought it to Fletcher Jones in Vegas for service. I was very happy that I didn't get the 3rd degree about where I bought the car.

    The porters, service writer, greeter......everyone came out to look at the color. They all said it was rare and couldn't stop complimenting it. They may do this to all colors for all I know. LOL!!!

    I did have 2 complaints that were deemed normal. Found out that "clunk" upon roll out is the ABS going through a self check. The wind noise complaint was funny. The service mgr. drove it and could not duplicate at 65 MPH. I told him that it buffeted around 80. He said he can't drive a customer's car that fast. I told him I could, get in!! We did 90ish and he did hear it but said at those speeds it was just outside air. Oh well, the car is perfect except for those 2 things and the dealer service was great.

    I did the first oil change myself(the filter is a PITA to get to)at 1500 miles and will let Lexus do the 5000 mile change for free. 3000 miles there after.

    Not to start a flame war but if a Ford or GM made this type of noise would it be accepted??
  • kreativkreativ Posts: 299
    I hadn't thought of going to Toyota for service before, but now that I think about it, the Camry and ES must share a lot of internal components. Now I'm wondering if the national service history database is a Lexus/Toyota thing or just for Lexus.
  • Who did you work with at the Valencia Lexus dealer? I was quoted about $2,000 over invoice about a week ago. Was the car sitting on their lot? You got one heck of a deal!!!
  • lenscaplenscap Posts: 854
    I wouldn't buy a Benz just for service. In the latest Road & Track magazine they have an article on owners who filled out a survey for their 1996-2000 E-Class. In the article it says:

    "If the E-Class - and Mercedes-Benz in general - has an Achilles' heel, it's in the area of dealer service, which topped our survey respondents' gripe list. Relative to competeing luxury marques, Mercedes dealers did not fare well in our survey. 75% of the owners gave their dealers good or excellent marks, compared to 97% for Lexus..."

    Later the article says "...the most likely answer comes down to the high cost of dealer service; it's appallingly high. A whopping 65% of the owners rated dealer prices for parts and labor as either expensive or very expensive. Compare this to...40% of the Lexus owners who said the same."

    The article also said Mercedes in Southern california charges $60 for a simple oil change.

    The one time I had a minor complaint about a service I had Lexus Corporate called me the next day at work to follow up and then sent me a golf shirt.

    As an aside, I think the service database is Lexus only. If you get work done at a Toyota dealer it will not show up.
  • kreativ, $25 for a HOnda oil change to $60 for a simple Lexus oil change is questionable. That is a 140% increase in price. $200 for a 15K service at a Honda dealer vs. $250 for a 15K service at a Lexus dealer(which includes trans. fluid) is a 25% increase but you're getting your trans. fluid changed also. Doesn't seem bad at all. The oil change does though. Not to mention my son's Honda dealer charges for Loaner cars at the clip of about $15 for they day plus insurance. Free at Lexus.

    afinegold, That is US dollars. I am Canadian by birth and citizenship but live in the United States. Adopt antisaddam as your name. Gotta do your part to mock those evil people as the Pres calls them.
  • modvptnlmodvptnl Posts: 1,352
    I will admit I had a "connection". My Brother in law was a manager there and let Gary Schaffer(?) handle the deal. Ask for Gary and tell him Jack from Vegas sent you. I was told that they, up to that point in time, had never let a NAV car go for that deal. Yes, the car was on the lot and, as strange as it may seem, was EXACTLY what we wanted equipment wise, the color just sealed the deal. Good luck.
  • As an aside, I think the service database is Lexus only. If you get work done at a Toyota dealer it will not show up.

    Actually, it does not matter at all, whether it shows up in their database or not. You can even get the car serviced at jiffy lube or any other quick service places, to maintain your warranty. You can even change the oil yourself at home, just be sure to save your receipts. That is all it takes to keep your warranty active. When there is warranty work however, it is preferable to take it to a Lexus dealer.

    For all other services, you can get it done anywhere, as long as you keep the receipts.

    Of course, I personally would get my car (3.2TL) serviced at the Acura dealership, even though I would un-hesitatingly take it to a Honda dealership, if the Acura dealers overcharge me.

    Later...AH
  • This figure may be misleading. Mercedes is now using synthetic oil in its new cars. Even at Costco, six quarts of Mobil 1 costs $22. Also, everything is relative -- I know a guy who owns a Porsche 911 who paid $195 (this is not a misprint) for what amounted to an oil change (with syn oil) at the P dealer.
  • I used to work for a guy who owned a Porsche..we both used the same service station for routine work and the owner of the service station was a friend of mine. He once told me, you know why it costs $250.00 (or some other outrageous number) for a Porsche tune up?

    Just because......
  • kreativkreativ Posts: 299
    The standard '02 ES audio system has excessive background noise/hiss, which I confirmed across a couple ESes. The background noise can be easily heard if you turn on the radio with the engine not running and the volume set to its lowest point. The ML system doesn't have this issue, nor do any of the standard Lexus systems I've heard in the past.
  • jirikjirik Posts: 5
    I would expect that a newly redesigned high-end car such as 2002 ES300 would come with the Vehicle Skid Control as the standard equipment, or at least as an optional equipment that can be easily ordered. In reality, Lexus bundles the VSC with the Navigation System and the upgraded stereo.

    I do not care about NAV because I can find my way to work and back pretty easily, but I would like to have VSC, I consider it a safety feature.

    Did anybody succeed to buy a new 2002 ES300 with VSC but without NAV? Or is a special order from the factory the only solution?
  • kreativkreativ Posts: 299
    jirik - currently, special order would be the only solution. Who knows...they might start shipping cars with different packages later on in the model year.
  • Does anyone know if dealers are less willing to negotiate price on special order vehicles (ie. VSC without NAV)?
  • modvptnlmodvptnl Posts: 1,352
    Here it goes anyway. Does the NAV make sense? You can probably live without it. Does the ES make sense? A Kia does the same basic duty.

    Geez man, you're getting a bitchin' car, why compromise? I love the NAV and ML on ours. I even love the rear window shade. None of it is really needed to get to work.......but it is soooo cool to have it.

    A piece of mail was delivered to us the other day with an address totally different than ours. Hopped in the ES, entered address and delivered the mail. No, we didn't get it for that reason(even though it would make pizza delivery easier!)
    But it was just FUN being able to do it. And it's always a conversation piece when friends or family ride with you.
  • I'm looking forward to joing the ES owners family. Where can I get the best deal of all? I'm buying an 2002 ES300 with Navigation/ML Audio package. What would be the reasonable price to pay? How much did you pay for yours? Thanks a lot!
  • modvptnlmodvptnl Posts: 1,352
    Mine stickered for 39,343. Paid 36,736 which included chrome wheels. Everyone here has said that $1000 over invoice is a good deal. It all depends on the availability and sometimes who you know!! Good luck
  • yflai, since you live in Bellevue, you undoubtedly know that there are three Lexus dealers in the Puget Sound area -- Bellevue, Seattle, and Tacoma. I'm sure you've been at or called at least one or more, right? But you should also check the many web car sellers as well, as I did, and then took the best price I could get off the web to John Yarno, the Internet contact at Bellevue Lexus, near where I also live, and he beat that price by $100 bucks. Not that much savings over the Internet price, but that way I was able to deal with a live person at a live location, and enjoyed one of the best shopping/buying experience I've ever had.

    Try that route and see what happens, and of course you can check other posts on this forum for details on how others have gotten Internet quotes on specific color/equipment choices and then e-mailed those choices to about a dozen or so dealers in their part of the country, along with some specific language asking for "bids" on the bottom line cost of that car. Seemed to work every time, as the post will show, with at least several or more dealers responding. And of course it's well worth driving or flying to another location, say Portland or Medford or Spokane, etc. in your case, if the quote from one of those more distant dealers comes back considerably better than from closer ones.

    Good luck and let us know what steps you take, as I plan to do the same in a year or two when it's time to replace/upgrade my 2000 ES300.

    Al98008--
  • I picked up my blue onyx pearl ES with ML and Nav on Oct. 29 and have logged over 2500 miles so far. I am impressed with almost every aspect of this luxury (not sport!) car. Here in Cleveland I get stopped nearly everyday by someone with compliments on the car. The color appears fairly bright blue during sunlight and almost black on cloudy days and at nights. I have seen almost all of the other colors on the road around town and I am so pleased I chose blue w/black leather. It is the most luxurious combination I have seen. Most of my partners have Mercedes, BMWs, Audi's, etc. and I drove all the other options at this price point. While the TL-S and I35 are sportier, they are also far more common and not nearly as classy or impressive. The higher end options do not have the features of this automobile. I paid invoice ($38,693) and to get an equally equipped MB or BMW you would easily pay $45+. My best friend got a C320 sport with many extras a month before I got my car and he frequently tells me he wish he had the ES. A 3 series is so much smaller that a comparison is not even warranted. Don't even try to put 4 adults in either car with any degree of comfort. I had a 2002 5 series with less than 200 miles on the odometer for a couple of days recently and again my decision was confirmed.

    The Nav is fantastic. I agree that it takes some getting used to, most problems reported are issues with what options are selected on the menu screen. I have already had the system help me save alot of time. The 33 mile drive was backed up for 10 miles so I simply asked the system for an alternate route that excluded freeways. I took direct backroads that hardly no other drivers knew about. Another time, I was almost out of gas (only 6 miles left according to the trip computer) so I asked the Nav to show me all of the gas stations and I got gas within 2 miles. If anyone has any complaints, ask your salesperson to help and they will gladly oblige. The system is the best out there (other than possibly the Acura).

    There are a couple of questions I have for other owners: It seems like the trip computer for miles remaining always tries to get you to fill up when there is still at least 2 gallons in the tank. I understand the reasoning and the sense that this makes, but the gauge then is fairly inaccurate. On the occasion noted above, the trip computer told me 4 miles left, yet I filled the tank with only 16 gallons (and a 18.5 gallon tank). Is everyone else getting the same reading? Some of my previous cars allowed me to recalculate the miles remaining feature based on the speed I was going, thus giving me more miles left if I was on the freeway and much less if travelling in traffic.

    I also notice the very quiet 'thud' when first driving the car. It sounds like a box is sliding from one end of the trunk to the other. From previous posts it appears that this is an ABS test. Has anyone heard anything else like this?

    I have averaged about 24 miles per gallon with an even blend of city and highway miles. The rain sensing wipers are pretty cool, but do take some adjustment. We have had great weather in the last month so I have only used them a couple of times. The auto dimming mirrors are fantastic, even when a truck or SUV has their brights on, it helps quite a bit. The rear sunshade is a great feature and helps also if a car is trying to blind you. One neat feature that my salesperson forgot to mention (but is in the manual) is that holding the unlock button on the remore down will roll down all of the windows and the sunroof. (I was parked by a pizza place at a local college and 4 or 5 guys were standing around the car. I showed them the Nav (and how it slides down for CD/tape access) and the self-sdjusting lights (very cool upon starting the car) but the auto opening windows were the "sweetest" things about the car (according to them) as well as the clear and powerful ML stereo.

    Like previous mentions on this board, I find excuses to get in my car. I even 'forget' things on my weekend errand list, so I can get back in my car and drive around. 2500 miles in 6 weeks of regular driving can attest to that.

    The only drawback, I feel, of this car is that it is by far, the best option in this price category as well as a couple of notches above it. How is that a bad thing? I think within a year or two they may be everywhere you go. It is the best car I have ever had and much better than 95% of the cars on the road. The 5% that may be better are all double the price. I could not be more pleased with my purchase.
  • fredvhfredvh Posts: 853
    Thanks for giving us the information on your new ES300. Many of us are still contemplating our ES300 purchase. I am still undecided but will defintely wait until next spring when, hopefully, the prices will come down from MSRP.
    Please keep us advised of your highway mpg because with the new 5-speed the mpg highway should be better than the previous generation ES300. The EPA figures are 29 mpg highway. Thanks again and please keep us updated as the mileage grows on your new vehicle.
  • kreativkreativ Posts: 299
    I hear a quiet 'thud' too when first driving the car. It sounds like it's coming from the front of the car for me.

    <<I also notice the very quiet 'thud' when first driving the car. It sounds like a box is sliding from one end of the trunk to the other. From previous posts it appears that this is an ABS test. Has anyone heard anything else like this?>>
  • I was speaking to the a local Lexus dealer in the other day about swapping out the ES300 wheels for the GS300 wheels. The sales rep said both wheels and tires are the same exact size. He also said that they have done this before and it works fine.

    I was at a different Lexus dealer today and they told me that the GS300 wheels will not fit properly. Who do I believe? Does anyone have experience doing this? Do they fit/function properly?
  • kreativkreativ Posts: 299
    Antiosama,
    The local Honda dealer charges $99.95 for the 15,000 mile service. $200 is way too expensive. See if you can go to another Honda dealer, or check around for independent Honda repair centers. There's quite a few of those here in LA.

    <$25 for a HOnda oil change to $60 for a simple Lexus oil change is questionable. That is a 140% increase in price. $200 for a 15K service at a Honda dealer vs. $250 for a 15K service at a Lexus dealer(which includes trans. fluid) is a 25% increase but you're getting your trans. fluid changed also. Doesn't seem bad at all. The oil change does though.>

    $100 vs. $250 would be a big difference.
  • I think this noise (only when starting out in the morning or after the car has sat a while) is coming from the hydraulic engine mounts. Perfectly normal.

    Later...AH
  • autos3autos3 Posts: 24
    The 00 RL and 02 ES have many things in common, both will transport you with a smooth ride, adequate power and plenty of luxury. Both have great stereos, HIDS, and great manufacturers representing them. The RL would probably win in the sport/room category. The ES wins in Ultra smooth ride and better brand recognition. My partner and I LIKE both the same. We often argue whos taken what to work. We have invested a tidy some in cars in last few years, we also have a
    01 Honda S2000, and a 01 Toyota 4Runner. So we feel any voids these sedans may have are filled with the others.

    I do have 2 minor issues with the ES. The transmission will abruptly downshift from 5th into 4th. And the lighting for the Stereo/climate control at nightime is diffucult to read. (green backlights with small light black numbers) Other than that its a great car
  • modvptnlmodvptnl Posts: 1,352
    Where are you gleaning this info??

    The thud is the ABS doing a self test. Bugs the heck out of me. Dealer says it's normal.
  • Howdy:

    Heatmiser said:
    >>I was speaking to the a local Lexus dealer in the other day about swapping out the ES300 wheels for the GS300 wheels. The sales rep said both wheels and tires are the same exact size. He also said that they have done this before and it works fine.

    I was at a different Lexus dealer today and they told me that the GS300 wheels will not fit properly. Who do I believe? Does anyone have experience doing this? Do they fit/function properly? >>

    Believe me, for I have been driving with a set of beautiful GS chrome wheels on my new ES. No problems at all. The swap cost me $900, and they make the car look great!

    The dealer couldn't wait to get their hands on my stock wheels, so they could ship them out to be chromed, and they can re-sell them.

    Cordially,
    RNBESQUIRE
  • RNBESQUIRE: Thanks for the information!!!
  • kreativ, 15K service for $100 is a bit low. I can guarantee your dealer is doing the bare minimum for $100.
  • Where are you gleaning this info??

    The thud is the ABS doing a self test. Bugs the heck out of me. Dealer says it's normal.


    The ABS self test (priming), I would suppose would be more of a hum than a thud. I could be wrong but I would bet on the hydraulic mounts of the engine being the source of the "thud".

    Later...AH
  • kreativkreativ Posts: 299
    antiosama,
    The dealer goes by the book. None of the independent Honda repair shops in the area charge more than $110.
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