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Mercedes-Benz E-Class Sedans



  • bmw530bmw530 Posts: 6
    I purchased a 2001 E320 last year and was totally satisfied with my purchase until the transmission started to delay shifting up. I took it into the Mercedes dealership several times who said there was nothing wrong with the car. Needless to say four months later the dealer determined that the transmission needed to be replaced. They insisted that a rebuilt transmission was what it would be replaced with as allowed by the Mercedes Benz warranty. Has anybody had a similar experience. I could not believe that a Mercedes would need a replacement transmission after four months and that Mercedes, of all Automobile Manufacturers, would use a remanufactured transmission to replace what should have been a new transmission.
  • bmw530, while I worked at GM and their standards may not be Mercedes-like, field managers actually said that rebuilt transmissions usually are a better choice, as there is more cause for reliablity problems with just dropping a new transmission in.

    As backwards as that sounds, it makes sense. A lot of problems with replaced parts have to do with the parts around them, rarely the part itself. From what I have heard, a rebuilt transmission is better as it is more like "microsurgery" where they go and replace one tiny part. I heard several field managers say that a rebuilt transmission has more attention to detail than a new one.

    While I'd probably prefer a new transmission myself, rebuilt transmissions are industry normal. I'd grin and bear it, and perhaps complain to M-B and ask them to cover it for 100,000 miles or something. A M-B transmission rarely goes, so consider yourself statistically rare....

    Anyway, good luck to you. Don't take a rebuilt tranny as a bad thing, especially if you trust the mechanics and dealer experience.
  • Think of it like this - transmissions are not like one piece. They are a complex machine in and of itself.

    Chances are a shifting problem is not the WHOLE transmission - would you ask for a new front suspension when the rear has gone...
  • cwradiocwradio Posts: 2
    A local dealer has a new 2001 e320 on the floor (fifty three actual miles). Black ext / charcoal int, bose w/ 6 cd changer, and sports package. Any concerns that it's still unsold? Any idea what a fair price would be...based on your experiences?
  • I purchased a 2000 E430 from Chuck Albert at American Service Center in Arlington, VA. I found him to be low key, straightforward, and responsive. Have had zero problems with the car and nothing in their maintenance shop except for periodic services and oil changes, but have been impressed with their service staff. Friends who also use ASC voice similar comments.

    I initially planned to buy a two to three old car because driving in Northern Virginia usually results in door dings and scratches in parking lots, etc, but when I analyzed the cost, I decided against it. There's something about the look and smell of a new car. Have not been sorry about my decision and, two years later, I have incurred no dings or scratches.
  • billsoterbillsoter Posts: 49
    Thanks for the info. Since I posted my question I've been analyzing the costs myself. Because of the very flat depreciation curve of Mercedes vehicles, buying used makes almost no sense at all. A new vehicle is the only way to go.
  • rlowrierlowrie Posts: 30
    I'm sure it has been discussed ad naseum here but I'm not having much luck with the search aspect of this board. Can someone point me to posts (or provide any details) on when the new E might be showing up in the US. Also, has there been any pricing info tossed about? Thanks.
  • valueguyvalueguy Posts: 208
    My '00E430 has not been garaged the last few days. The temperature in the car has been around 97F. Usually, I use a reflective screen for the front windshield when my car is parked for more than 2 hours. But, I did not use the screen and today, I noticed the front passenger side airbag is beginning to separate from the dash. It looks like the edge of the seal has "melted" away.
    I called the dealer and they offered to replace the airbag.

    On Monday I will drop my car off for a week to have the instrument cluster replaced secondary to a slow clock. Also, the dealer will replace the passenger side air bag. Has anyone on this board had a similar problem? Has anyone replaced the passenger airbag? Will my dash look "perfect" again? I am not getting a loaner; instead, I will be driving my '02 BMW 330 convertible for the week.

    I appreciate all responses. Thank You.

    The new 'E' is due out in August in the USA. I believe the car will be available in Europe later this month. Prices should be similar to current '02 MSRP with perhaps a 2% increase. M-B wants to make sure quality scores in the USA are high when the car debuts in our market.
  • bmms8bmms8 Posts: 86
    my dealer told me the other day that he car will come out in september, but they expected it to comeout earlier than that
  • eadlueadlu Posts: 13
    Check the NHTSA web site. MB claimed it was voluntarily replacing the front side airbags on the 2000 E class cars. I believe this bulletin was issued more than a year ago. I own a 2000 E and I have not received a notice to bring the car in for replacement of the bags.
  • john01john01 Posts: 246
    It has been available in Germany for about a month or so now.
  • waltowalto Posts: 34
    The passenger front "airbag" problem is really just a failure of the vinyl on the dash top--the seam of the "perforated" section that blows out with the bag. It is the entire dash top that they will replace. This has been a common problem and is a relatively simple repair.

    The side air bag issue (which affected only some 2000 E cars) was about the airbag deploying in high temperature situations.
  • valueguyvalueguy Posts: 208
    So, when the passenger side airbag deploys the entire dash must be replaced? Will not just a new airbag be sufficient?

    If the dealer pulls the entire dash out will I have to be concerned about rattles? Every car I have owned that had the dash removed had a rattle after I got it back. I sure hope my M-B stays rattle free.

    Thanks for the posts.
  • valueguyvalueguy Posts: 208
    The NHTSA web site states that some '00 E class cars are affected by unusually warm weather. The side air bag may deploy spontaneously.

    I will ask the dealer if my car is included in the recall. Also, if the dash must be pulled I will get a new radio head unit as well. On occasion, my radio reads "No CD player" and will not operate properly. This happens when I play the CD and then turn the car off. If I restart the car the unit will not play where it was left off. I have to press the radio button and then the CD button for the CD to come on.

    I have had this problem with the radio/CD player since day one. I had the CD player replaced but the problem persists. The dealer offered to pull the dash and fix the problem but I declined. Is there any chance that a fiberoptic cable is the problem? I think the problem is with the radio head unit or a connection to the head unit.

    Any input is appreciated. My '02 BMW has been trouble free but I do not have a CD player in the convertible.
  • valueguyvalueguy Posts: 208
    I like my '00 E430 Sport. The car had a MSRP of $62,000 with my option packages. So, my expectations were high when I purchased the car 26 months ago. Overall, the car is well-built and has great structural integrity inside and out.

    My '02 BMW 330CiC is also well-built. But, the outside plastics are not as good as my M-B. The air dam and plastic around the front end of the BMW is particularly unimpressive (cheap actually).
    Also, the steel does not seems as "thick" as my
    E430. The interior is on par with my M-B, perhaps, even a bit better around the dash.

    In '04 or '05 I will sell/trade my '00 E430 for a AMG E-55 or M5. AT this point, I am leaning towards BMW because of my previously mentioned problems with my M-B.

    Please check out for the BMW spy site and a glimpse of the new 5 series.
  • For edsoto
    Why didn't buy your car from the broker in NYC? Has anyone bought a Mercedes from this broker. He says he can offer the car (E320SE) at $42900 because of a special order from Mercedes? It sounds too good to be true? Does anyone have any advice?

    Thank you
  • EdsotoEdsoto Posts: 42

    He offered the E320 Special Edition for 44,500. I didn't want the SE. His price for an E320 Silver/Charcoal was 46,800. E2 + heated seats. No CD player.

    MB Rallye on Long Island offered an E320 - Silver/Charcoal, E2, Heated seats for 44,636 with CD player. It was there on Monday 4/8. I called back on 4/12 and and it was gone. Ugh...

    MB Manhattan said a Silver E320 with E2, heated seats was 47,800 - Final. Nothing less. No CD Player. One salesperson did not return my email.

    And finally :), MB Greenwich (Salesman Paul K.) offered a Silver/charcoal E320 with E2 and Heated seats for 46,500 or a silver/charcoal with E2, heated seats, CD player, and K2a package for 47,900. I went with that. The K2a with voice activation is pretty cool - more than I expected.

    (BTW: I tried MB Helms Brothers in Queens... In February/March time frame: A 6,000 mile demo Silver/charcoal 2002 with CD/E2/Seats: 46,500. Finding out this price was tough enough. A new one with E2/heated seats: 47,150. This was after 5 minutes of continuing to ask the sales person what is the price of a new car. Before an answer could be given, I had to choose between a) picking it up today, b) end of week, c) end of month d) some other time... I would go back to my question and again, those choices were presented. So, after a few minutes of the sales person calculating the national debt on a calculator, I finally heard $47,150. But that price would only be good for the end of the week since the price varies depending upon when you pick up the car.
    This was my experience in buying my E320.

    During this time, my friend purchased a Lexus ES320... I'll just keep that pleasant experience to myself, unless someone asks. :)
  • valueguyvalueguy Posts: 208
    Walto, I stopped by my M-B dealer today to discuss my repair work. Of course, you are correct in that the entire dash must be replaced
    in order to correct my problem with the passenger air bag. Also, I need a new instrument cluster to correct my "slow" clock problem.

    The dealer is going to check my radio and fiberoptics. I probably need a new radio.
    The total cost to M-B for all this warranty work is over $4,000. According to my dealer the M-B extended warranty would cover these problems after my original warranty expires except for the radio.

    I am glad to have the additional 4 year warranty
    for peace of mind. Without the extended warranty I do not think I could sell my car on my own.
    But, with this additional factory coverage in place selling the car should be easy.
  • waltowalto Posts: 34
    Yes, I also bought the warranty and I think it's a good idea. One electronic gizmo (the instrument cluster, for example) is probably more than the cost of the warranty. When people talk about unreliability in these cars, I think they're forgetting about the number of systems and the complexity of those systems. This complexity is beyond anything anyone might have imagined 10 years ago!

    Incidentally, on the "No CD" problem, that is the one problem I have actually had with this car (mine has Comand). The problem was, indeed, a short fiber optic cable section in the left well of the trunk--it had been badly bent. The computer diagnostics identified it immediately.
  • acco20acco20 Posts: 208
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