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GMC Yukon XL Normal Oil Usage?

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Comments

  • r3woodr3wood Member Posts: 1
    Wow. I was just about to purchase a 2007 Yukon XL SLT with 38,000 miles on it. After reading all of these posts, I am going to pass :(. Has anyone narrowed down the mfg. dates of the defective engines? Are there any of the 2007 Yukon XL 's that don't use oil?

    As far as a spec. for a vehicle to use oil, what a joke. I have a 2004 Yukon XL with 70,000 miles. I don't change the oil for 7,500 miles, and only check it once, usually when it is getting towards 5,000, never a problem. In fact, my Audi and my Honda Civic don't use oil, at all. My old GMC Envoy never used a drop.

    I hope the people on here can get the issue resolved. :(
  • upset_ownerupset_owner Member Posts: 1
    i too have a 2007 yukon with 66,000 miles and i am having a major problem with the oil usage. i have took the car to the dealer for the so called oil consum. test. however, both times i have found the car over filled with oil after the oil change by at least 1 quart. anyone guess why this may be??? my vechile is using about 1.5 to 2 quarts every oil change. i have talked to gm custmer service several times nothing has been done yet. most of the time upon calling gm i never get a call back. not the kind of service i thought i would get when buying this vechile. i have to say i very upset and would like to know what i can do about this issue?????
  • gmcustsvcgmcustsvc Member Posts: 4,252
    Hello Upset_Owner,
    I apologize that no one has gotten back with you. Can you email me your case number or VIN so I can look further into the situation? You can get my email by clicking on gmcustsvc. Thank you,
    Mariah GM Customer Service
  • kdl2471kdl2471 Member Posts: 10
    I just don't understand why a recall can not be done on these yukons. This is not just one or two cars doing this. Just on this post there a quite a few of us having problems.
  • snwiresnwire Member Posts: 5
    Now that my dealership says they have fixed the problem, how do I know it's fixed unless we do another oil consumption test? Should I ask dealership to do one?
  • kdl2471kdl2471 Member Posts: 10
    What did your dealership do to your car? I'm still waiting on that recall I was told was going to take place at the end of July or in August. The only thing I got was a recall about the chrome on the door handles.
  • snwiresnwire Member Posts: 5
    I don't know much about cars but it had to do with lifters? I have had the door handle problem and paid to have the passenger side replaced a couple of years ago a few weeks ago I cut myself on the drivers side door handle but I am now over 100.000 miles
  • yukonsuxyukonsux Member Posts: 5
    I too have a 2007 Yukon with an oil consumption problem that GMC is not taking serious. Only have 55,000 miles on it. It began about 40,000 miles. Oil consumption test has been done and all they will tell me is it is acceptable based on GM oil consumption standards to have to add a quart of oil to it every 1000 to 1500 miles. I do not find this acceptable. The dealer just keeps saying the same thing. All service has been done by the dealer.Please advise with me.
  • headgame01headgame01 Member Posts: 15
    I can tell you that if the oil consumption is 1qt or more for every 1K miles, it is not considered normal. As a matter of fact there are service bulletins that even show you this. If you read other posts here you will find out the SB number. GM even says 1 qt for 1K miles is not acceptable.

    I had the very same issue and had to work through several fixes before they finally got it to stop using oil. There is a GM rep on this site that says she will help but I do not have any personal experience with her. Call GM customer service and start your ride. They will order an oil consumption test. Then if it fails then you will get to try one of the many fixes they try. I had a new PVC, then they cleaned out my Valve covers, then new heads, then they finally put in new pistons, rings, and rod bearings. It has been about two oil changes since then and it appears to have zero oil consumption now.

    This took almost a year to complete and alot of my time to get it done. Good Luck. Remember the squeeky wheel gets the oil.
  • cotton3cotton3 Member Posts: 3
    Well after all the oil consumptions, customer complaints to GM, and a promise of a fix this summer that never came, I finally ended up trading my 2007 Yukon XL to a Ford Expedition Limited EL which I actually like better. I was very discouraged by the lack of service from GM. They refused to fix the issue. When I finally traded my Yukon XL had 78,000 miles. It was nearing the end of my warranty so I felt it was better to get out while the getting was still good. However I will definitely not be purchasing another GM Product in the future!
  • kdl2471kdl2471 Member Posts: 10
    Well my add engine oil light had come back on once again. I had my wife call and try to make an appointment at the dealer. Well she got the runaround and was told that this time of year the service department was really busy, give us about 2 weeks we'll probably be caught up by then. Well that set me off when she called me and told me what they told her. I called the dealership and asked to speak to the service manager. I told him I was tired of this s*** and that I was always getting the runaround from them and I thought all they were waiting for was the 100,000 mile warranty to run out and that if the piece of junk hadn't been paid for that I would take it and park it in their parking lot and would write all over it about how big a lemon it was. Well magically a spot opened at the service department this past Monday. I told them that was fine because I had a Dr. 's appointment that day and it was on my way, I had to go right by there. I was even given a Cadillac to come home in because they would have to keep the yukon for at least 2 days. My wife went and got the car on Wed. Here is word for word what the invoice says that they did to the car:

    Engine using 2-3 qts of oil every 3000 miles. Inspect and found AFM valve spraying engine oil on bottom of cylinder causing oil consumption, R&R engine oil pan install AFM valve shield, carbon treat engine,change engine oil and filter and roadtest vehicle to correct.

    I have no idea if this will fix the problem. I'm having my doubts. I think they were game to try anything because I had lost my temper with the service manager on the phone. I'll let you all know when it gets close to changing the oil. The light would always come on near 500 to 850 miles from what the sticker the dealer would put on there about when the oil needed to be changed again. But you can mark my word, if it does come back on that will be the last GM product I buy.
  • yukonsuxyukonsux Member Posts: 5
    I have called GM customer service many times. And only get the run around. So disgusted with them I will never buy another GM or Chev product. I guess that is why there are already 3 other fords in my yard now. I was assigned a research specialist that called me back and only made me mad. Asked for a supervisor which would only continually say it meets GM standards.... I think if I hear that once more I will go crazy. I told them google the problem and they could see how many have this problem. Her reply was the internet is full of mis-information and it meets GM standards. I am not a happy camper. GM should back thier product and has not heard the last from me. Thanks for your feedback.
  • blueswedeblueswede Member Posts: 1
    My 2007 Yukon XL is using about 1/2 a qt of oil per 1000 miles. This seems excessive. I know this because I have been having it monitored by my local GMC dealer. I was told yesterday that GMC allows up to 1 qt per 1000 miles. My Yukon is getting close to having 80,000 miles on it. This does not seem normal to me but GMC does not think this is a problem.
  • unsettledownerunsettledowner Member Posts: 6
    I purchased a 2007 GMC Yukon XL 1500 brand new three years ago. We always had problems with the oil light, taking it in and being told there was little to "no" oil (and yes, this was a GM Dealer here in town) but not to be concerned.
    This past spring, I was taking my children out of state for a trip and the vehicle started to slip, almost as if I was on ice or something. The steering was not right either. By the grace of God I was able to get back to home and the very next day, I drove it a short while and then saw the Stabili-trac light was on and heard a knocking noise (keep in mind, the oil was just changed a short time earlier and no indication there was a problem with the oil). I got a few more blocks after the knocking noise, at which point black smoke came from the front of the vehicle and the knocking got louder and louder. Luckily, I was blocks away from the GM dealer and was able to "roll" into the lot. Being it was after hours, I left it there, dropped keys and the next morning they called to say the engine was all messed up. BUT, GMC, although knowing this make/model/year has been having difficulty with the same issue, REFUSES to give us a brand new engine and instead will only FIX what was wrong. (It ended up being a number of things, to include the rods that busted). I am sickened by the way GMC handled, or did NOT handle this issue. I feel that we paid full price for this vehicle, with the belief that what we bought was of excellent quality and from a company with excellent customer service. I found this is not the case. They feel that "fixing" this problem at 50,000 miles is appropriate. I feel it is not. I feel the integrity of my engine has been comprimised and what will happen once the warranty runs out. At least, they should extend the warranty considerably, or replace the entire engine!!
    Anyone struggling with the oil issues currently, don't let it go! I was lucky to not have the engine blow while going across states by myself, and just happened to be right by a dealer. It was extremely unsafe and dangerous to drive when it did in fact blow.
  • kdl2471kdl2471 Member Posts: 10
    Guess what guys? The oil light is back on! Even after having the work done. I called the dealership this morning and told them that I want to do an even trade for another vehicle, this yukon fixed, or I was going someplace else and getting rid of this big lemon. Keep in mind that my wives family has been doing business with the same salesman, following him to dealership after dealership that he went to, since she got her first car when she turned 16, she is now 39, his response to me was "What's the big deal it's just a little oil." A little oil, my foot I told him that there was no need of a 3 year old car using almost 2 quarts of oil between oil changes. What gets me is that there is a problem with these cars why in the HE** doesn't GM doing anything about it. I am so tired of the dealership acting like I am a flipping nut when I carry the car in there or call there. My wife loves this car and is so used to all the room it has, I don't think she could ever go back to having a car or a smaller SUV like the tahoe we had before, but I think tomorrow we are going to go look for something else. I have had it with this car.
  • gmcustsvcgmcustsvc Member Posts: 4,252
    kdl2471,
    I apologize you are having difficulties with your vehicle. If you are unhappy with the diagnosis at your dealer I would recommend getting a second opinion from a different dealer. If you are purchasing a new vehicle I would definitely recommend looking at the brand web site. I would definitely recommend using the build your own page for the vehicle you are interested in. There is also a live web chat button on the brand web sites for pre-purchase questions. Web chat associates can help locate your specific vehicle of interest, give incentive information, as well as information on feature availability. I hope this information helps!
    Christina
    GM Customer Service
    Service
  • yukonsuxyukonsux Member Posts: 5
    It should not matter what dealer I take it too. If it is a true problem like many others are stating as well thn GM should take action for thier customers. As far as trading the truck. It is paid for and I am not looking for another payment at this time due to the economy. I would not and will not ever buy another GM product. I will consider taking it to another dealer. However the only one inconvenienced by this is ME.... I have to make arrangements to leave the vehicle and then have someone take me home and be without a vehicle. When they thought I would buy a new one they offered to let me drive the new one home for the whole weekend but not when I had to leave my 50 thousand dollar oil burner.... GM lacks on customer service in that department. GM needs to do more research on this problem.
  • mikemacmikemac Member Posts: 1
    We have a GMC YUKON 2007 and just yesterday the dashboard says " engine oil low". Upon reading all these threads it makes us worry. the dealer says our warranty had expired already . Please advise. thanks
  • headgame01headgame01 Member Posts: 15
    If your vehicle is under the 100,000 mark then the power train is covered. This would be your engine and transmission. If it is over 100K and you are not the original owner, you will need to check if this issue has been documented on this vehicle before. If it was then you are in luck because you can say they knew about it and never fixed it properly.

    If you are under 100K then you need to consider what type of dealer service department you are dealing with. You may want to look into using another if this is the case. I would also say that if you are under the 100K mark then contact GM directly to get the issue addressed. Be ready for a long drawn out oil consuption test/test's before the issue is fixed. It took me 4 or 5 different fixes before they finally stopped the oil consumption issue. (i.e. new PVC valve with clean out of valve covers, all new complet head replacement both sides, then new rings, rods and rod bearings) This took me about 1 year to finally get it solved. Sorry to hear about your issue. I don't buy any 2007 GM products because of what I learned about that year. It is not just the Yukons. It is anything with a 5.3 liter or 4.x liter engine. They had some supplier issues with what was delivered.
  • sbchevy1sbchevy1 Member Posts: 1
    I have a 2007 Chevy Suburban I love it. I bought it used at about 50,000 on it. the first year there were no problems with it at all, but last fall i realized it was using oil about 2 quarts every 2,000 miles. Knowing it was still under warranty i took it to my reg deal and they started doing usage tests, by now it was at about 75,000 miles. To make a long story shorter GM took care of the issue by changing pistons and any other repairs that was needed done to make it right, i just got it back yesterday at 81,000 miles the 18th of November and it runs great, the engine is quite and smooth. I was told that my Truck was the second one done at my dealership in two weeks. I wish everyone had this experience.
  • beasstbeasst Member Posts: 9
    About three months ago I was started on a oil consumption test by the Sport Chevy in Silver Spring, MD. I am due to go back for a oil change in the next 150 miles and guess what pops on this evening as I am sitting on the Military Base, LOW OIL LEVEL-PLEASE ADD OIL!!!!!!!!!!!

    THIS IS RIDICULOUS! This is the second time this has happened!
  • 06sierradenali06sierradenali Member Posts: 1
    This is a very interesting and informative thread. I bought a new (in 2006) GMC Sierra Denali with the 6.0 Liter VortexMax engine. I primarily use the pickup as a car with no towing and extremely light hauling on occasion. (furniture, real estate signs, etc.)
    I had my first major checkup done at 29,000 miles with all the recommended maintenance. I had maintained the vehicle previously with regular oil and filter changes and no problems up to that time. I use full synthetic oil and usually go 4-6,000 miles between oil changes. When I went in for my oil change at 34,000 miles they checked my oil level and said it was so low it didn't register on the dip stick. Since I had never had a problem before and hadn't noticed any smoke or other symptoms of engine problems I assumed that either they had mistakenly put in too little oil at my last oil change or had left the drain plug or oil filter loose causing a leak, although I had not noticed any signs of oil leakage where I park.
    Anyway I had them change the oil and watched at they put in 6 full quarts of synthetic. We checked the dip stick which showed full and then let the engine run to check for leaks -----none were found.
    Yesterday after approximately 1,600 miles of driving I checked my oil level and found that there was less than 1/2 inch showing on the dip stick. I'm guessing down at least 2 quarts if not more.
    I took it into the dealer this morning with the paperwork from my previous oil changes and explained the situation. (obviously using too much oil !!)
    The service manager calmly told me (we) would have to do an oil consumption test to verify how much oil was being used. They would fill it up and I would come back every 500 miles to check the level until I was due for my next oil change. Since I don't drive a lot this will take a long time and many visits to the dealer. Also at the rate I'm using oil I will run out of oil before the test is completed.
    Unfortunately, it looks like I'm in the same leaky boat as everyone else here. Also since I paid cash for the vehicle I'm probably stuck with an oil burner until it conks out and I either purchase a new engine or send it to the junk yard. I certainly couldn't sell it to some unsuspecting buyer without disclosing the problem and then who in their right mind would buy it.
    I'll keep you guys posted, but I'm not looking forward to the coming experience. I've never gotten out of the dealership with less than a $500.00 dollar service bill and going back every 500 miles will get very expensive. In 2006 they only offered a 36,000 mile warranty which I just went over so this won't be fun no matter which way it ends up. :mad:
  • gmcustsvcgmcustsvc Member Posts: 4,252
    mikemac,
    I was looking in the owners manual and found this on page 256:
    "If your vehicle has an oil level sensor and the oil
    level in the vehicle is low, this message will
    display. Check the oil level and correct it as
    necessary. You may need to let the vehicle cool
    or warm up and cycle the ignition to be sure
    this message will clear.
    This message will clear itself after 10 seconds,
    until the next ignition cycle. See Engine Oil
    on page 438 for additional information."
    I hope hope this information helps!
    Christina
    GM Customer Service
  • hurldog65hurldog65 Member Posts: 5
    Mariah,
    I have to yet a gain go to the dealer i purchased my Yukon XL to have them address my oil consumption issue. I have had the tests done, the clean outs done, and the sheilds installed. Do you know what the next phase of this is. I really don't want to be disapointed when it happens again. What is the bullet after the sheilds are installed? What will they do next to tell me might work. After they installed tghe sheilds they basically said have a nice day and sent me on my way. I asked should i bring it in for a check up at soem point. I was told that it should be all set. Where do i go from here. My concern is that i will have my family in it when something goes horribly wrong. Can you offer any advice here?????
    I can email you the VIN# if you like so you can see work performed already. If they have recorded it.......?
  • gmcustsvcgmcustsvc Member Posts: 4,252
    hurldog65,
    My name is Christina I have taken over for Mariah. If you would please e-mail me your VIN and fill me in on your situation and concerns, I am happy to assist!
    Christina
    GM Customer Service
  • hurldog65hurldog65 Member Posts: 5
    Hello Christina and thank you for your response. My first name is Jason. I purchased the Yukon XL in April 2010. It was acertified vehicle, 57k for mileage, 30k price wise. About average fro the vehicle. First off the dealership has left a bad feeling, because there saleman etc... were terrible, but lets talk about the vehicle. I don't want this to turn into a personal battle with the dealership, they are a poor representation of the GMC name, but that is ny opinion. So before the first 3k miles that i owned it i had to bring it in because the on board computer in the dash was telling me to add oil. I had only driven 2500 miles on it. They changed the oil, tried to charge me for it, and told me there was no problem. I put up a fuss and the saga began. They said "let's watch it" Well sure enough 2500 miles or so it "add oil" came again. Brought it back they performed some cleaning, changed the oil said come back in 1500 -2000 miles and we will do a consumption test. Had to go back again, they did the test added oil and said we need to do a cleaning again. Brought i back, they cleaned the motor again nder the plugs etc... once again 2500 miles or so same thing. This time they said there was a "bullet" on it to install the sheilds for the oil deflection. Which is the stage i am in now. So they installed the sheilds and now 2500-3000 miles and the same indication warning has come up again. I hae to bring it in tomorrow, they are going to "test" it again, but not perform labor. Then they are going to tell me what the next stage is. Now the vehicle has 71k on it, and all the oilchanges between them have been done by them diagnosing problems. My biggest issue ies the fact that my wife drives this vehicle with very small children. We aren't towing or hauling abything it is our family vehicle. I live in new england and the snow is rappidly coming. I am afraid there is going to be a day when something goes really wrong with the vehicle and they will be in it. It is also seeming to have aslight hesitation when you accelerate from a complete stop. Not every time, but 6 out of10 times. I can't help but wonder if this is directly related to the issue at hand. The other issue that remains is through all this i have to take personal time from work, my wife is at home without a vehicle that transports three children, so when itis in there i am still without. We do love the vehicle and this makes it very difficult because it supports what my family's need are. The VIn# of the vehicle # 1GKFK16347J233612. Thank you for your time and assistance, i hope tehre is something you can do to help us with this vehicle issues. My emaill is [email protected] if you need to respond direct.
    Thank you
  • gmcustsvcgmcustsvc Member Posts: 4,252
    hurldog65,
    I understand your frustration. Please e-mail me including your complete contact information including a good number to reach you, your involved dealer, VIN and current mileage. I would like to look into this further. I would definitely say to continue working with the dealer. I look forward to your response.
    Christina
    GM Customer Service
  • dusty17dusty17 Member Posts: 3
    i thought i was the only one with a 2007 suburban ltz, that has a lemon, i live in ill, the dealer has replaced one engine, rebuilt the first one twice before that, now again low oil light on, the tranny also was repaced not to mention, 2 computers, backup camrea problems, dead battery problems, rearend noises, windshield washer problems, i could go on and on you guys are the lucky ones, now get this, my vehicle has only 40k on it, im the original owner, i have been a lifelong chevy owner, and im very angry at gm for not helping me in any way, how many red flags does it take. i have at least 15 to 20 different so called repair tickets, my vehicle was just in on 11 8 10, for low oil light again, and differential noises, the noise is still there, and when i picked it up to go home, i opened the mail and guess what? another recall,this one is for a pump that could short out and catch fire, i called the dealer the next morning and aked why this wasnt addressed . he then said you can wait a month on that one, i think even the dealer has had it with this truck. it now just sits in the garage as my wife is scared to death of this 50k boat anchor, is this gms version of a consumer ponzie scheme? i feel very sad and disgusted by this whole deal, now i see why gm failed, they dont care about us, no humanity.i just want you all know that your not alone, good luck and be safe
  • hurldog65hurldog65 Member Posts: 5
    edited December 2010
    Christina,
    So my last trip to the dealer they told me they were ordering the pistons and rings, that was 4-5 days ago and i haven't heard anything back from them yet. My contact information: vin #1GKFK16347J233612 on the truck approximate mileage now is 71300. It was approximately 57K whenn we bought it. The dealership i am involved in is Amesbury ChevroIet in Amesbury MA there # is 978 388-9700. I look foward to hearing from you.
  • gmcustsvcgmcustsvc Member Posts: 4,252
    dusty17,
    I apologize for your experience. Have you spoke with GM Customer Service? I look forward to your response.
    Christina
    GM Customer Service
  • 4kidsinatruck4kidsinatruck Member Posts: 2
    My Yukon is still consuming oil at a rate of a quart per 1K miles even after performing the GM recommended oil pan/oil sprayer overhaul. I took it in AGAIN and they said they would read the bulletins and consult GM etc. They act like I am the only one experiencing this issue on an AFM engine. The dealership is doing everything that GM will allow them to do as I am a regular customer for all of my vehicles and service. GM knows this is a big issue and refuses to do an official recall and fix them correctly. We have a 2007 Suburban LT in the family as well and he refuses to take it in and get the same run-around that I am getting. He chooses to wait until mine is resolved and then get them to use the same fix. As he waits, GM loses another future customer. GM, I know that you see this blog and the internet is full of misinformation but hear this...the two GMs in my driveway will be my last. Lots of vehicles can tow my boat and bus my kids. I don't need this hassle every 1000 miles.
  • tyomadtyomad Member Posts: 7
    edited February 2011
    We are having the same issue with our 2007 Yukon XLT. We have been working with the dealer, but their process of measuring the oil is different every time we go in. We average every 500 to 1000 miles before the light comes on. Per the dealer's instructions, we don't add any oil and take the truck to them. We were told originally that each mark one the dipstick is one quart. On average, the level is two marks below where it should be and they call out different numbers and mark it on their tracing sheet. The time before last, the oil BARELY registered on the dipstick and the guy said a quart and a half. We have to drive an hour each way, with five kids, to get this checked. The local dealer gives us a hard time doing anything because we didn't buy it there and said we need to go back to where we bought it. So much for being a unified brand. There is something very wrong and it seems like no one really wants to deal with it. I have been a devout GM/Chevy buyer for years. I have had a Cobalt, two Silverados, an Avalanche, and now the Yukon. I have never seen so much oil consumption, nor have I felt more disenfranchised. I don't know what to do here. I don't want to scream the lawsuit battle cry, but don't know what else to do! Who is going to pick up my wife and five kids if they get stranded in the middle of nowhere because the engine seized and I am traveling for work? It is a shame that this problem has so badly tarnished a brand we used to trust so loyally :mad: .

    Now, I ask, how many more times do we have to drive out to have the oil checked before something is done? How many quarts of oil are missing when the light goes on? Why aren't all GMC dealers honoring warranties REGARDLESS of where you bought it? How much oil is reported by each dot on the dipstick? How much oil consumption is too much? Does GM have a consistently methodology for their dealership to use to measure oil consumption and levels?
  • tyomadtyomad Member Posts: 7
    Oh yeah...we also owned a 2003 Saturn Vue...
  • bignate2bignate2 Member Posts: 5
    We bought our 2007 Yukon XL in January from a dealership 2 hrs away. It
    was a lease turn in with 49,000 miles. We JUST YESTERDAY had our "low oil warning light" come on for the first time. I've been driving Suburbans since 1974 ('74, '79, '81, '85, '90, '93, '99 and now '07). A friend recently saw me in our latest one (the '07) and began telling me about his '07 Yukon XL oil consumption problem...I decided to snoop around in Edmunds.com and found this blog...I am worried! Any use in contacting the local dealer? What do some of you suggest?
  • greatlakes_vehgreatlakes_veh Member Posts: 11
    Call around until you get a dealer who will help you. THERE IS A FIX covered under warranty. 1) Oil deflection plate. If that doesn't work: 2) Replace pistons.

    I had to drive 2 hours each way, (on a friend's recommendation) to find a customer service oriented, helpful dealer. It was worth it. This was a small town dealer, located outside a large metro area.

    Do it right away.....before your 100,000 mile/5 yr. warranty expires......
  • greatlakes_vehgreatlakes_veh Member Posts: 11
    Has anyone called GM Customer Service? What a joke! We replaced the battery in Oct 2010, after the truck was completely dead and had to be jumped. In Jan, the truck had to be jumped again.
    I called Customer Service who barely understood what I told them. First the young lady told me the battery was under warranty. I told her a new battery would be a BAND-AID fix, and would not solve the underlying issues that keep causing electrical problems. There is a draw somewhere that no one can find.

    They keep calling me, wanting to close the case. I asked where they're located; they keep telling me "Detoit". On one call I was so upset by their ignorance, I told them to stop lying and be honest with their location: they are located in the Phillipines.
  • patrick53patrick53 Member Posts: 1
    edited March 2011
    Just had this light come on, dealer said every 900 miles, you should loose a quart of oil. Im guessing the first step is to, have them do a oil consumption test??
  • tyomadtyomad Member Posts: 7
    Trading it in on a Nissan Armada...
  • tyomadtyomad Member Posts: 7
    No vehicle should consume that amount of oil. Talking with mechanics and others, a V8 gasoline engine should not consume much more than one quart per oil change.

    We became tired with the dealer and whole situation, so we traded out of that truck yesterday. I am also working on trading in my Silverado (just have to wait for another dealer to find a suitable vehicle).

    I'm sorry, GM. The way this whole thing has been/is being handled is ridiculous. Been a GM customer for many years. Sad that something like this destroyed my loyalty. Your sales are up now, and I am but one driver, so not expecting a send off or the GM team to run to my aid. Just want to make a point.

    For those sitting on the fence, the Nissan Armada is a nice replacement to the Yukon. 5.6 Liter V8 packs a 9,000lb towing capacity and gets BETTER FUEL ECONOMY by about 40%! Even more, it seats one more person than the Yukon, and has more features/amenities than a $1000 Swiss Army knife.

    Good bye GM...will miss you. :cry:
  • headgame01headgame01 Member Posts: 15
    Patrick53,

    Tell that dealer that they need to supply the oil to run your car for a year. I had the same issue. GM says that you should be concerned if the vehicle is using more than 1qt every 1000 miles. Sounds like you are doing more than that. This is not acceptable. Try to go to a dealer that is better to its customers. On that knows what they are talking about. Tell them to get some education on what GM is putting out as dealer bullitins. This is a well documented problem with 2007 5.3 L engines. It takes a lot of steps but they will either fix it or replace the engine. I can tell you that it is not normal. Look at my posts on here. It took me over 5 fixes to finally get it fixed. They would have been better off replacing my engine. I received a new PVC with a clean out of my valve covers, all new heads, new pistons rings and rod bearings. Pretty much a new engine. Finally it does not use oil. Imagine that. A vehicle that can be driven 3-5K miles without using any oil. HMMMMMMMMMMMMMMM.... Bottom line if your dealer does not help you call GM and go to another dealer and never buy a car off the one that would not help you.
  • gmcustsvcgmcustsvc Member Posts: 4,252
    patrick53,
    An oil consumption test is the first step to see if it’s in an acceptable range. Have you asked another dealers opinion?
    Christina
    GM Customer Service
  • yukonsuxyukonsux Member Posts: 5
    My 07 yukon is in the shop right now for this. The dealer used to tell me it was acceptable. Then in Nov they called out of the blue and said they had a fix. Installed the shield and thought that would fix it however just a few months and on oil change later my light is back on. They don't know what they are are going to do but are now at least attempting to fix. I bought this truck brand new and it has been well taken care of and wanted to drive it ten years or so. They are looking into the motor slowly and cautiously I understand. I will update you when I get my truck back. They did at least give me 10 yukon to drive for free.
  • gmcustsvcgmcustsvc Member Posts: 4,252
    greatlakes_veh,
    Can you please email me your case number? I would like to look into this for you.
    Christina
    GM Customer Service
  • gmcustsvcgmcustsvc Member Posts: 4,252
    yukonsux,
    Any updates on your situation? Hope all is going well!
    Christina
    GM Customer Service
  • yukonsuxyukonsux Member Posts: 5
    Dealer called me in Nov and wanted us to bring it in for a fix. The oil pan shield thing. It was installed and less than 3000 miles the light was back on. I called and they had me it in, gave me yukon to drive. They cleaned some parts and some research. Advised me bring it back when it gets to 1450 more miles so they can check something. They are at least trying to fix it.
  • 57mechanic57mechanic Member Posts: 2
    Mariah,

    I'm having a double problem with my 2007 5.3L Yukon…..excessive oil consumption and the complete loss of oil pressure (anytime under any condition) even though the engine is only a half quart low.

    As with everyone else, the dealer is throwing theoretical fixes at a problem that GM has not performed root cause identification on. No less than three fixes have been thrown at my engine so far.

    My issue is the safety of my wife and five children in the event the engine seizes up, there is a loss of power steering & brakes, and my wife or teenager is driving. I have been advised to ask my dealer to provide written documentation that the engine problem in my Yukon has been permanently rectified and that no harm will come to my family in the event of engine failure and subsequent loss of power during operation of our warranted vehicle.

    My vehicle is at Frank Boucher in Racine at this moment. As of yesterday, the service adviser could/would not assure me or root cause identification or safety.
  • gmcustsvcgmcustsvc Member Posts: 4,252
    57mechanic,

    By chance, have you contacted GM Customer Assistance via phone?

    Thank you,
    Caron, GM Customer Service
  • 57mechanic57mechanic Member Posts: 2
    Yes I have. GM service request # 74-941785630 with the safety of my family being tantamount. Awaiting a return call today after 2 PM CST.

    Picked up my Yukon from the dealer yesterday. An oil screen in the intake manifold was replaced along with a set of lifters on one side.
    Synopsis per the serviceman was: "engine problem undefined" "drive it and let us know if it acts up again" "GM dictates the progression of repairs and will not pay us if we jump ahead and simply replace the motor" "99% of the time replacing the piston rings does it" "can't guarranty what will happen if engine fails during operation".

    General service note: before leaving the dealer, opened the hood to find the engine cowling cover loose and off to the side! Had to have the serviceman look at it, and have a technician come out to re-install. Looked under the car to find many fresh Oil droplets under the frame. Asked the serviceman to look at it, which he didn't. "Yeah, they had the whole top off and you'll get that. "
  • gmcustsvcgmcustsvc Member Posts: 4,252
    57mechanic,

    Please keep me posted after you do talk with your agent this afternoon. Also, please provide the VIN to your agent so it can be added to your case.

    Thank you,
    Caron, GM Customer Service
  • tyomadtyomad Member Posts: 7
    edited May 2011
    Yes and he told me that I didn't buy it there so there was nothing they could do because I didn't buy it from them. Never heard of such a thing...
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