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2005 and Earlier Chevrolet Impala



  • frankf3frankf3 Posts: 96
    charts2 - If it only was that easy as you say. I remember calling GM customer assistance AND getting in touch with the zone manager on that one. I was unable to get any further with either of them.

    The warranty is not the scam and I am satisfied with that aspect. The scam I was referring to was the claim of the Dexcool lasting for 5 years/150,000 miles.

  • charts2charts2 Posts: 618
    The scam was the 5 year 150,000 mile you state.....Frank..if damage was done to your vehicle through no fault of yours and the warranty states that you should be covered because the product didn't do its job and nothing was done thats the scam that the dealership blew you work for your money as hard as I do. If you found the results satisfactory then we have no issue here.......thats where you and I part ways.
    Two years ago I posted about the Impala DIC driver information centre buddy also has a 2001 Impala LS ...same thing.....we checked the fuel mileage readings and found this device to be out 20-25%......what good is that? if your watch was that inaccurate would you just put it in the drawer or go back for repair/replacement/or compensation....we both went down to the dealership and voiced our concern to the service manager....same old story these devices are only a guesstometer.....we stated that they read to a decimal point, which indicates item should be accurate...nothing he could do.....We phoned GM. You never speak with a technician there only the girl/guy who answers the phone and they try to get info for you.....We asked the dealership service manager if we could meet with the GM rep....never got back to us......We contacted the dealership owner and within in 8 hours we were meeting with the General Motors representative....we explained our concern he got back to us two days later after checking also indicated to us that indeed these devices can be inaccurate as much as 20% or so I have the letter that states that....."thats no good to me"....he said there is no fix and they continue to put these devices in many GM products....then we asked for compensation.....he offered us 6 free oil changes......we said no and we were going to pursue this issue further......The next day the rep called us back and offered us 12 free oil/filter changes and the option to buy the vehicle extended warranty at GMs' cost (not dealers cost).......$800 less then retail......we accepted this offer......It just takes a little persistance...If you are right about something stand up!......if you don't you deserve what you get! (not a personal attack Frank).....I posted here recently....over the years with many items I had warranty issues......not $10 item issues but ones that were in the hundreds or replace or repair.......Everyone of these I pursued until a satisfactory middle ground was attained.....I will NEVER pay for something to be repaired if it should be covered under warranty as per that warranty policy.....
  • setzersetzer Posts: 127
    I got a new 2004 Impala LS in later 2003. It's still a great car for what I am doing, and it drives really nice. We had about 3 inches of snow (& ice too) here a few weeks back and the Impala just plowed through it just fine where my niece's Focus would skid. Well the Impala is a fullsize and the Focus is a compact. But still, I'm surprised how well it drove on that stuff. I'm moving to California this summer and I'm going to keep my Impala, but I'm also thinking about buying a new vehicle (either a truck, SUV, or another sedan). Even when I get a new vehicle, the Impala will always be my first choice.
  • tsjaytsjay Posts: 4,591
    Get a Jeep Wrangler! That would make a great second vehicle, and California would be a great place to have one. Take the top and doors off and have a ball!

    I love my 01 Wrangler Sport.

  • rbb2rbb2 Posts: 70
    I have joined the ranks of owners with the ISS problem. Had the car in yesterday for a knocking feeling when turning left. It felt like something was loose. They did the ISS lube and replaced a tie rod on the drivers side. It seems to have fixed the problem.

    My question is how long should I expect this to last before I need to have the ISS lubed again? Any thoughts?

    Currently, I have 15,500 miles on my 03 LS.
  • charts2charts2 Posts: 618
    ........The ISS issue has never been addressed with a permanent 2001 LS is going in next week for the ISS (still under warranty) friend has a 2001 Impala with double the mileage that I have and he doesn't have the problem.....I would think at some point (years)....most will have to be understanding is when your warranty expires GM looks at this issue as a maintenance issue.(that you have to pay)...which is an easy way out of saying NOT OUR PROBLEM.....Its not right to do bandaid repairs on this we speak 2004 Impalas are going down the assembly line with the same ISS design that you and I have......ITS NOT RIGHT!!!
  • hvan3hvan3 Posts: 630
    It's been about 14K miles since I had my ISS fixed. So far, so good.
  • bh0001bh0001 Posts: 340
    I have to have the ISS lube done about every 20,000 to 25,000 km on my 2001 LS. So far my dealer has eaten the cost every time as a goodwill gesture.
  • Well, well, well....its been months since I last post anything here in Impala world..LOL

    Anyway, for those of you not in the know, I used to own a 2001 Chevy Impala LS (4/01 build) which I kept for about 27 months and 22K miles. The car was pretty solid and reliable and the only major problem I experienced was the warped upper intake manifold which was replaced under warranty when the car had 18K miles. Never had any ISS issues, brakes, suspension electrical or transmission. car never had any rattles or noises.

    I enjoyed while I had it, but since buying a new MINI Cooper back in 2002, I totally rediscover my "love affair" with small, excellent handling, fun to drive and cool looking cars.

    The Impala went to a new loving home back in July for $14K. I think I did extremely well. the car was an absolute "cream puff" inside and out. The new buyers fell in love with the car in about 15 minutes...easiest private used car sale in history.

    I still see the car around and talk to the new owners....they still love the car and thank me every opportunity they get for having sold it to them. the car was good to me and I hope it continues that way for them.

    Right now I am the proud owner of a 2004 MINI Cooper S with a 6-speed Getrag gearbox, 1.6L Supercharged 163HP engine (0-60 in 6.9 secs), Harmon Kardon stereo, automatic rain sensing wipers, self dimming rearview mirror, 16" rims with runflat tires, rear spoiler, fog lights, trip computer, multifunction steering wheel, etc.

    Most fun car I ever owned! And the best part, the MINI Cooper is the only car in the market that does not depreciate a single penny when driving it off the lot (hear that GM???). My other '02 Cooper has only depreciated $250 off MSRP in 17 months of service.

    Anyway, it was nice to see my old Impala friends still hanging around here and hope that your cars continue to provide reliable service as mine did.
  • patpat Posts: 10,421
    Hey, welcome back!! Good to see you. :)
  • pluto5pluto5 Posts: 618
    My LS is over a year old now and I still haven't gotten a bill for depreciation. If you are worried about taking a hit by selling a 2-3 yr. old car you should probably lease.
  • charts2charts2 Posts: 618
    Well we heard all the positives about this Mini...The current Impala gets better highway mileage even though it is much larger and heavier, much smoother ride, does not use premium gas,Impala price is not inflated, if you are over 5'5" stay out of the back seat of a mini..if you can get in!... and no dubious english quality as stated by a few reviews....and for safety if you run a mini into an Impala head on.......well the Impala always wins everytime..The mini is more of a novelty car.....its a car with mostly British background loyalty. Why would anyone in their right mind by a 2 model year old Mini for $250 less then original Manufactures retail price from you, with thousands of miles on it when they can buy a brand new 2004 mini like you did with 000000.0 miles for only $250.00 more! were not getting the whole story here!....
  • johnclineiijohnclineii Posts: 2,287
    ...because the used one is available NOW. The new one will take months to get.

    Eventually, the Mini-mania will fade and new ones will be available the day you want to pay.
  • charts2charts2 Posts: 618
    .... January 93, the first 94 Impala SS was introduced at the Detroit Auto show.....people lined up to pay thousands over list price to be the first person on their block to own one........and then a few sold a year later telling everyone they sold it for near list price....but not stating that they paid a hefty premium over list to start with...considering the 94-96 SS cars ones with low mileage still command a pretty good premium.....the 94s were all black......the 96's are the most popular.....Beatlemania started 40 years ago this week....I remember it well!!
  • Well, before taking cheap shoots and seemingly ignorant comments at the BMW MINI Cooper, I would suggest for you to educate yourself a bit more about this wonderful car, that by the way, has collected more national/international awards and accolades in the automotive industry than any other GM product could ever dream of.

    You have the typical north american mentallity..bigger somehow has to be better. Well not quite, and I am glad that you don't get the MINI's point and possibly never will, which is good for me because they are much fewer of them in the street hence keeping my residuals very high.

    BMW only imports 25K to 30K a years of these cars, meanwhile the Impala is selling in the 100K-150K range...two very different cars.

    The MINI is all about true HANDLING prowess and true motoring fun, something that I doubt the regular Impala driver ever knows anything about.

    Your comparisons of the Impala vs the MINI are truly laughable. At least I have owned and live with both cars extensively, you on the other hand, have never ever owned a MINI before, and probably have never driven one, so please spare me from your armchair reviews.

    And here is some food for taught regarding MINI safety vs Impala safety: (I can copntinue knocking down all the myths you can throw at me regarding small cars):


    And here is the Impala:

    The MINI protects its occupants much better than the heavier Impala. Embarrasing for GM. A 2,700 pound MINI Cooper received the "best pick" classification from the institute while the 3,400 pound Impala registers the likehood of severe right foot/leg injury in a 40 MPH crash....
  • The "MINImania" has not gone away, in fact is growing by the minute. 24 months after the car's introduction in the US market there are still long waiting lists at dealerships for new made to order MINIs.

    GM has to move the Impala off dealer lots with rebates and incentives. MINIs fly off the showroom on MSRP and above.
  • hvan3hvan3 Posts: 630
    Forget what the IIHS says about the MINI and the Impala. How about a demolition derby between your MINI and my Impala? You can use all the airbags you want, lets see who comes out alive? Wouldn't that be a better test result than what the IIHS says it is?

    As far as I know, the law of physics still applies. Mass vs matter....

    While I sat and drove the MINI at one time, it's a "neat" car if you're a teenager....
  • Well I am not going to waste my time engaging into a debate with such a narrow minded/ignorant group of people. Anyway enjoy your cars. The Impala is a great value for the money but there are better things out there and again bigger is not always better.

    Well I am off motoring!
  • charts2charts2 Posts: 618
    Your the one that started the comparison of this mini to the IMPALA..The comments I made are written in national magazines/& critic reports about this car. There are good points and bad points about this car as there are with the Impala..(we all know about those issues) I am sure there are a lot of good things about the mini if thats what your taste is...but you don't come on this Impala board compairing apples/oranges.. I am not interested in a jiggly ride, poor highway gas mileage (only 2300 pounds) and rear seating that will only accomodate the lollipop boys. Your arrogance just won't allow you to see the pros/& cons.....We know you believe this little chubby car with the fish mouth is perfect! and thankyou for that info. I am sure its a real chick magnate too!...(the mini never to be seen at cruise nights! thats reserved for Americana! Chevies, Fords, Dodges just like NASCAR an American thats American and Chevrolet is a big part of that) again thankyou for the info about this mini...just be careful while motoring, not to run into an IMPALA head begone with you to the MINI board. cheerio!!....

    ps: Isn't this Mini similar to what Mr Bean drives! interesting!....... (don't take this issue so personally!)
  • Hey Now!
    No need to fight/bash other vehicles. If you go back and read all 12,300+ messages from 0 you will see that drivingisfun used to post here all the time and really enjoyed his impala.

    There are different cars for different sized family's, different tastes, etc. You might think Impala and MiniCooper a wierd combo but my other 2 cars are a 1970 VW Bus and a 1993 G-20 Conversion Van so what is that, right?

    I sure enjoy impala for the legacy and the history of the name.. one of the main reasons I got mine was memories of my dads 1966 Impala.
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