Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!





Chevy Tahoe Door Lock Problem

1212223242527»

Comments

  • Has anyone had any luck or have any feedback on this company that rebuilds these original parts? http://www.gruvenparts.com/2008-2013-gm-door-lock-actuator-rebuild/

  • rosieleerosielee Posts: 2
    MrShift the dealer dropped the ball on the repairs. They said they lowered the sale price and if I wanted the locks fixed they'd have to raise it back up. The repairs are over 900$. I will never purchase a vehicle from them again I can guarantee that. I think they knew it was broken from the get go and overlooked it because they knew it was an expensive fix. I was working with Amber at gm customer service and she said she was working with the Chevy dealer in my area who in turn told me the vehicle is out of its warranty you're bumming. After they charged 115.50 to diagnose the problem we already knew it was having. Pathetic really. This should be a recall if so many people are having the same issues.
  • Rosie, check out the link I posted above your post. Gruven makes their own motors to replace the crappy ones GM has been using. Pretty inexpensive when you compare it to the dealer prices.

  • a2ta2t Posts: 21

    Again, please visit this thread :smile: See this thread for the repair. GM is not going to solve this issue.

    http://www.greenhybrid.com/discuss/f69/tahoe-door-lock-actuator-problem-solution- -27064/index3.html#post249087

    Then click on the picture of the Tahoe. You will see the method used to repair these FAULTY actuators. The GM trolls on here are NOT going to do anything other than run you around.

    If the truck is out of warranty, its completely up to whatever GM dealer you take your truck to. There is no need to "contact" social media @ GM. They are merely hired trolls who are on all the GM forums, running customers around in circles.

    If you want to see if GM will fix it, go to a dealer and ask. I can already tell you, you are wasting your time if out of warranty. Click the link above, do the repair, and be done with the issue once and forall.

    Even if GM did somehow replace your door locks free, they would just break again in short order because their door lock units are very poor quality.

    PS - Amber, tell Marry Barra the internet is still plugged in and working. Her strategy to "handle this" isnt working out too well.

  • a2ta2t Posts: 21
  • dverrilldverrill Posts: 1

    I've had my 2 back door handles break 3 times now and this time I had to replace it out of pocket...$266...but they didn't fix the actuator that has also broken 3 times now...I've owned my '08 tahoe LTZ from start...and had 2 dealerships replace them previously thru warranty but not any more. So I'm actually extremely upset that it hasn't been recalled and now I will have to pay out of pocket again for this. PLEASE if anyone has a good link that works for a recall..or for a CS rep that is willing to work with us on this matter I'd appreciate it. But in the meantime I'm looking to replace this myself. Sadly because it is Limited Edition and NOT that many made they don't care to recall the chrome back doors nor the actuator. But if I missed something and they are willing to fix it under recall...please let me know. (I have low mileage still but it's been 6 yrs so ofc it's out of warranty)

  • gmcustsvcgmcustsvc Posts: 4,169

    Hello dverrill,

    We are sorry to hear of the repeat concerns you've experienced with your door handles on your 2008 Chevrolet Tahoe. We'd be happy to check your VIN for any recalls or service announcements and see what we can do for you. Please reach out to me with your contact information, VIN and mileage via email at socialmedia@gm.com. I look forward to hearing from you!

    Andraya GM Customer Care

  • just bought a used 2008 suburban with 84K miles on it "as is" from a metropolitan ford in Minneapolis (a grossman dealership which sits next door to another grossman dealership, suburban chevrolet). the cruise control worked intermittently - salesperson pushed through that one with me but i was able to fix it with a google search, $12 part and a little elbow grease. also, the door lock actuators on front and rear passenger-side doors are bad as well. (didn't catch it when i did the test drive). my research indicates the dealerships are charging about $400 to replace each actuator, the part is $125. i did get a good deal on the vehicle (as long as nothing else is wrong with it) but it seams the consistent failure of the door lock actuators warrants a recall or class action lawsuit, especially for those who purchased their vehicles new.

    my second point is that the "as is" purchase allowances for auto dealers totally serve the auto industry/auto dealership at the expense of consumers. state's attorneys general offices need to revisit this across the country.

Sign In or Register to comment.