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Toyota RAV4 pre-2006

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  • diploiddiploid Posts: 2,286
    This is what they said:

    "Applicable to 2001 through current RAV4 models, except 'L' package vehicles."

    They didn't say it wouldn't fit. I think they meant that these covers are for non-L RAV4s (in an aesthetic kind of way), but they just phrased it in an ambiguous way.
  • jpgiegeljpgiegel Posts: 2
    My wife has been waiting for over 3 months for her custom ordered RAV4 (L package but no sunroof - very hard to find, as well as a few other goodies - ABS, 4WD, dark green, etc.). Well, today we got a call telling us that our order came into the states but the rep failed to notify our dealer (almost a month ago). Another dealer grabbed the car and already sold it.

    Any recommendations on what we should demand (OK, beg, plead) from the dealer? We really want the car the way we ordered it and don't want to settle for what the dealer can find in the network - especially if it has a sunroof. She really likes the matching colors on the L package and we need to have the ABS and AWD here in the Inland Northwest. Dealer said a re-order would take until late September at the earliest. Her 15 year old Civic has been a gem, but she really deserves that new car!

    Thanks in advance for any advice!
  • apatiaapatia Posts: 36
    Does anyone know what's in store for the 2003 Rav4? I don't expect major changes, but hopefully Toyota will do something since the CR-V has been kicking major Rav4 booty.

    jpgiegel...

    That's awful!! And utterly inexcusable. It that'd happened to me I would expect a decent discount - for re-ordering the custom order or getting a different vehicle from the dealer network. If not, I take my money elsewhere. In any case, I would definately register a complaint with corporate.
  • suvshopper4suvshopper4 Posts: 1,110
    I don't think you'll see much change in the '03 RAV4.

    Toyota does not see the RAV4 and the CR-V as head-to-head competitors, in my opinion. To compete directly, they'd have to upsize the RAV, and they decided not to when they designed the second generation, which stayed smaller than the first gen CR-V.

    I think one important purpose in offering the RAV is to hook enty-level SUV buyers in order to make a Toyota customer-for-life. If shoppers want more interior room, Toyota offers the Highlander. And if they want a lot more room, and have a lot more to spend later on, there is the Sequoia. It is long-term thinking, something Toyota is good at.
  • petrnycpetrnyc Posts: 47
    jpgiegel !


    Joe, don't beg or plead with the dealer. In fact you should contact Toyota directly and demand your order to be fulfilled right away as you may have overlooked much better deals waiting and counting on your dealer to deliver. If there is /was a problem between dealer and regional distributor, that remains to be internal Toyota issue. You, as an outsider should not be penalized in fact the dealer should be held responsible. It was an agreement between your party and the dealer to deliver. They have failed !


    I would demand for Toyota Inc. to deliver the vehicle I want to my door at the price that was originally agreed upon with the dealer. In case you get no satisfaction do tell them there is plenty of non-Toyota choices you may turn to and make your problems with Toyota known over the internet.


    Toyota contacts:

    Phone:

    800-331-4331

    800-443-4999 for TDD

    6:00 AM - 6:00 PM Pacific Time, Monday - Friday


    Address:

    19001 S. Western Ave.

    Dept. H200

    Torrance, CA 90509-2991


    Email:

    http://toyota.custhelp.com/cgi-bin/toyota.cfg/php/enduser/ask.php?

  • suvshopper4suvshopper4 Posts: 1,110
    Realistically, what leverage does anyone have to 'demand' that Toyota deliver the car they want to their door?

    In a case like this, my guess is that Toyota corporate would probably say something like: the agreement was between the shopper and the dealership, which is not owned by Toyota. We are very sorry.
  • tidestertidester Posts: 10,109
    Realistically, what leverage does anyone have to 'demand' that Toyota deliver the car they want to their door?

    You have the ultimate leverage. You can choose not to make the purchase.

    tidester
    Host
    SUVs; Aftermarket & Accessories
  • diploiddiploid Posts: 2,286
    If that were me, I'd write a very angry letter to Toyota's customer service. What they should do is a get a case manager to resolve the problem with the dealer. And if they fail to deliver on that, which is usually the first step, than Toyota's customer service is really in the pits. It's their loss. They're losing a customer who would pay more than I would ever agree to on a RAV4.
  • nippononlynippononly SF Bay AreaPosts: 12,695
    when magazines compare all the mini-utes, RAV always gets left out, and I think that is because it is smaller than the others like CRV and Escape, and I think that is also why Toyota does not see them as direct competitors.

    But I do wish they would do a mid-model upgrade and put the new Camry engine in it - a slight power boost would be most welcome. And think of the benefits to them! No separate 4-cylinder to build only for the RAV! Streamlined savings.

    2013 Civic SI, 2009 Outback Sport 5-spd (stick)

  • diploiddiploid Posts: 2,286
    I wonder how much weight it will add to the RAV if the Camry's 2.4 is placed in it? The CR-V, whose 2.4 offers similar power, uses it well because it's a heavier car. I don't know about the RAV4, though I think it would make the car nose-heavier and slightly decrease the MPG ratings.
  • canccanc Posts: 715
    Why does the RAV4 consume so much gas when it's so small and has a 4-cylinder engine? According to the statistics, it uses as much, if not more, gas than my V6 Solara.
  • suvshopper4suvshopper4 Posts: 1,110
    I don't know what a V6 Solara gets in mpg.

    My AWD, auto trans '01 RAV is rated 23-27. I've lately gotten over 27 consistently on a long trip, and my daily driving (non-city) averages over 25 (except on winter gas).

    Aerodynamics have to hurt the RAV v. the slicker Solara. AWD detracts, too.
  • suvshopper4suvshopper4 Posts: 1,110
    I don't consider that leverage.
    Corporate has no desire to jump thru hoops to make one additional sale.

    In that situation, I would write them and copy the dealership with my complaint, though. It would make me feel a little better, maybe go on record against that sales rep, and possibly Corporate would do something to ease my pain. But I wouldn't hold my breath.
  • nippononlynippononly SF Bay AreaPosts: 12,695
    already has a 2.0-liter engine - I can't imagine the 2.4 would increase the weight of the vehicle by much, and I am pretty sure it would still be less than the CRV by a few hundred pounds. I think it cries out for this change, and like I said, it would be a streamlining advantage for Toyota. This is one car that could really benefit from a little extra horsepower on highway grades.

    2013 Civic SI, 2009 Outback Sport 5-spd (stick)

  • suvshopper4suvshopper4 Posts: 1,110
    I think there's about 375 lbs of difference now between the CR-V and the lighter RAV4.
    I don't know how much a .4L engine size increase would add.
  • caseycwcaseycw Posts: 11
    I have an '02 L pkg RAV4 with the wheel/tire upgrade and wonder about the wide mudguards. Do they detract from ground clearance? Are they worth it?
  • jx4jx4 Posts: 2
    Hi everybody, this is my first posting. I am considering purchase of 2002 RAV4 AWD. Does anyone have experience using a hitch and carrying 4 bikes on the rear? Toyota says the hitch can handle up to 150 lbs tongue weight. How does the RAV handle with 4 bikes hanging out the rear?

    Also, does the car have enough power with 4 passengers and luggage (maybe 300lbs) on mountain roads? Thanks for your help!
  • nancy13nancy13 Posts: 9
    My message is mostly meant for those of you who have a moonroof in your RAV.

    I want to start by saying that I love my 2002 RAV in many ways, but I’m so disappointed right now I’m not sure what to do.

    I have had a few problems with my RAV since I bought it new this past April, first was the windshield rattle and then a leaking moonroof. I’ve taken it back to the dealer I bought it from a total of 6 times since I purchased it. It took them 3 tries to “fix” the windshield rattle by performing the TSB which I printed out from this website. I preface this with the concern that the windshield rattle is not totally fixed because I can still hear it when the weather cold or cool.

    My second and biggest problem has been a leaking moonroof. After reading a message someone posted here about their moonroof leaking, I decided to check mine while driving home from work in a downpour. Unfortunately my moonroof had water droplets hanging from the back edge. The first time I took my RAV into the dealer with this problem they said they found a screw that had been stripped and that meant that the roof wasn’t staying up as it should. They “fixed” the screw and and adjusted the height. Well needless to say the next time it rained I still had the same amount of water coming in. What I’ve been doing since first noticing this problem is to tuck a few paper towels up along the back edge whenever the weather forecast is calling for rain (I do this mostly because I don’t want water leaking onto the headliner or even down into the vehicle.).

    I took my vehicle into the dealer the second time and explained what happened. They said “it’s not unusual to have water coming in, that’s why there are drain holes in the front of the opening in the roof.” Well I certainly never heard that this a usual occurrence. In fact I’ve had two previous vehicles that had a sunroof or moonroof and I never noticed water leaking in those.

    Anyhow, they checked it out and said that they made a slight adjustment and they had their water nozzles running on it for 3 hours and it did not leak. The next time it rained...here I go again...water was leaking in just as it had the very first time. The paper towels I had tucked along the back edge were wet enough that I could ring them out. I high tailed it directly to the dealer from work the moment I knew that my problem was continuing. I had one of the service people at the front desk come right out to my vehicle to see what I was seeing. He still tried to convince me that it was not unusual to have this happen. At his suggestion he checked to see if they had any new RAVs on the lot with a moonroof and he would check it to see if it was leaking since it had been through the same rainstorm that mine had. We BOTH went to check the new RAV on the lot and it was bone dry! He said he would talk to their Toyota service representative to see what he suggested they do. After a few days I called to see what he had found out...he said that the rep didn’t think it was unusual either and that they didn’t have any record of this being a problem with other RAVs. He suggested that they replace the seal or gasket around the edge of the roof...my dealer ordered the part.

    I took my RAV in a couple of days ago to have the new seal installed and found out that they were actually going to be replacing the entire panel. The seal apparently isn’t something that can be ordered separately. I thought this was a better approach any how. I washed my vehicle the next day and guess what...it is STILL leaking!

    I just don’t know where I should go next, that’s why I decided to put my story here and ask for your help. If you have a moonroof, the next time you wash your RAV or it rains could you check your moonroof to see if it has ANY water whatsoever coming in around the back edge and corners. I need to determine if this just a trait of this vehicle or if I should pursue my state’s Lemon Law or what. I haven’t contacted the dealer again about this yet...I need to think about my next move and would really appreciate your help. You can post your thoughts here or send them directly to my email address.

    Thank you for taking the time to read my story (sorry it was so long).
  • h1vch1vc Posts: 295
    Contact your regional toyota office. If you can't resolve the problem with them then use the lemmon law.
  • chas215chas215 Posts: 22
    I have a 2001 RAV4 with moonroof and, while it is giving me other problems (constant crackling sound when window flexes), it does not leak. There is definitely something wrong with yours. Don't let anyone tell you that some water seepage is a normal condition. Ask the Toyota service manager and/or factory rep if he/she would accept that answer if it were their vehicle. Depending on the state in which you live, I agree, use the lemon law and write letters to top management at Toyota about your dissatisfaction. Good luck.
  • mcdawggmcdawgg Posts: 1,668
    Try a different Toyota dealer. The "windshield" rattle is actually the cowl in front of the windshield. Your dealer should have fixed that one the first time - it's an easy fix. If it took your dealer 3x to fix this (and obviously not 100% fixed yet), you definitely need to try a different dealer. I am sure a good service dept. at a different dealer would have solved these 2 problems by now.
  • suvshopper4suvshopper4 Posts: 1,110
    Early on, it seemed like the cowl rattle TSB / fix was hit-or-miss with a lot of folks.
    I don't know if they've improved the fix since then.

    RAV on.
  • daveghhdaveghh Posts: 495
    Canc,

    Your V6 gets the same mileage as the 4 cyl RAV4 because the Solara is more stremaline and has a lower drag coeffiicent.

    Aerodynamics is one of the most important factors for mileage. Stick your hand out of the car window at 60 mph and you will see what I mean. :)
  • Hi, Just bought a 2002 "titanium" color Rav 4L. I'm wondering if I should go ahead and purchase a better warranty or not. Are there any engine problems or such with these Rav4's? Also, where can I purchase running boards for the sides of the SUV? Thanks!
  • For anyone interested, here's the update on what happened with the dealer who cancelled my custom order for a RAV4. Obviously, there were no cars in the dealer network that met our requirements (green RAV4 "L" w/o sunroof) so we had to reorder. The dealer knocked off another $300 (we're now at about $100 over invoice for a 2002) and the car will be a 2003. Delivery is slated for mid to late September.

    Our major sticking point was that there was a $500 rebate on at the time we should have taken delivery. We fought to get that but got nowhere, all the way up to the owner of the dealership. Personally, I think they would have preferred that we walk away from the deal. The market in Spokane is less competitive than other larger cities. If my wife didn't want this car so bad...
  • diploiddiploid Posts: 2,286
    jpgiegel- I'm just curious - did you settle it with Toyota's customer service's assistance or just with the actual dealer?

    I really can't imagine Toyota being so callous and unprofessional about such a situation. $300 is a slap in the face for what you had to endure.
  • ycnycycnyc Posts: 7
    I am very interested in a 2002 Rav automatic w/quick order package. I was wondering if anyone had recently purchased one in the NYC area and gotten a really good deal. With the "clearance" going on with toyota and 2003's around the corner, how much should I be expecting to pay?
  • My wife's rav4 has a trailer hitch with a two bike carrier - I was told by the salesguy that two is the limit, shouldn't go for four. No probs at all with two. I also have a roof bike carrier for total carrying capacity of 3.

    The rav has good pickup for daily driving (my wife has an auto), but I think mountain driving taxes the rav's engine quite a bit. We drove around the Canadian Rockies last summer with 2ppl and a lot of luggage - forget about passing anyone going uphill!
  • diploiddiploid Posts: 2,286
    I was driving down the Garden State Parkway, and was quite impress about the RAV4's pickup. It doesn't scoot to 60 in sub-8 seconds, but getting to 40 or 50 was no sweat. It has a little over 1,000 miles on it so far.
  • suvshopper4suvshopper4 Posts: 1,110
    And I predict it will get better as the engine gets fully broken-in.
    Enjoy.

    Yeah, I was curious about acceleration (or even maintaining speed) on serious inclines.
    I guess the Canadian Rockies qualify as serious inclines, no?
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