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Fight for recall of CVT for Nissan Rogues and the like

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  • carboy21carboy21 Posts: 760
    CVT belt slipping. No wonder they call CVT as rubber band transmission like those in the snowmobile and childrens racing cars

    LOL


    I would never buy a CVT car irrespective of high MPG it would give.
  • I also have a 2013 Rogue. I took it to my mechanic for the 15,000 mile. They found a leak in the rear oil seal, I took it to the dealer knowing that the underlying cause was either the CVT or the head gaskets. They are now replacing the CVT. 18,500 miles. Just a shame to buy this inferior of a product.
  • August 16, 2015. While driving on the Illinois tollway at a steady speed, the RPM's on our 2010 Rogue (84k miles) inexplicably jump way over the 4,000 mark. I let up on the gas and when I press down again I get no acceleration. I eventually have the pedal to the floor and still no acceleration. I was luckily able to maintain my speed and get to the right where I exited the tollway. 
    Upon parking, I detect a burning smell. When I try to drive, if I press too hard in the gas pedal, it revs high but goes nowhere. I have to press gently and slowly build my speed. 
    I make it to the closest transmission repair shop but it's Sunday and everything is closed. The next day they check it and tell me $5,000 repair/replacement is needed, that fluid is burnt. I researched and found that Nissan extended the warranty so I take it to the closest dealer. A day later they tell me the fluid level was too high. The trans had been flushed in January and we drove from Chicago to Florida and back with no problem. Now, 8 months later it's suddenly an issue.  
    I contacted Nissan customer service prior to visiting the dealer and the car was eligible for the extended warranty as it was within the time/mileage constraints. However, at the dealer I'm told that the fluid problem is not covered as part of the warranty. 
    After paying $450 to get the fluid corrected, we are afraid to drive the vehicle  after reading some
    of the stories here. The service manager said they could put a cooler on the trans, which he said Nissan recommends, at a cost of $1200. They even put it on my invoice that a trans cooler was needed if a lot of highway or hilly, high temperature driving was done. 
    Obviously Nissan knows there is a problem with the trans since they extended the warranty AND say that a cooler is needed for the above described conditions. 
    We are going to look at other vehicles and get rid of the Rogue because we are not willing to gamble with our lives or the life of our 3 year old son. I wonder if there have been any fatal crashes as a result of this problem that have gone undiscovered because the driver that experienced the CVT fail didn't live to tell what went wrong prior to the crash. 


    Spoke to a few mechanics. All of their opinions are that CVT is junk. Went to look at other cars, Jeep being one, and found some Jeeps use JATCO cvt transmissions. JATCO owned by Nissan/Mitsubishi. Will not be buying.
    Meanwhile, my consumer complaint went the next step up the ladder to Nissan. However, the regional rep told me Nissan will not cover my costs for repair. I argued it was a widespread problem that Nissan knew about since they extended the warrantee and must have been an overheating problem, not an excess fluid problem, based on my breakdown on a hot day and the fact that the dealer recommended a cooler be installed. Why else would a cooler be needed if it wasn't an overheating problem? Rep said it was Nissan's final decision, they weren't covering anything. When I asked to speak to someone higher, she refused, saying there was nobody else, the decision was final. She did say that I could report the matter to NHTSA. I told her it had already been done. What arrogance! The Rogue is gone. Like I said earlier, we are not willing to gamble with our lives.

    WILL NOT BUY OR RECOMMEND NISSAN!!
  • carboy21carboy21 Posts: 760
    When I argued here against CVT in this forum, there were some members here who tried to intimidate me .
  • I've spoken to those who like it and those who don't. I didn't have any real like or dislike for it until I broke down. Then I started researching and it appears there is a true problem with some of the CVT's Nissan is using. My complaint is not about personal preference, it's about safety and Nissan's refusal to recall an apparently unsafe product or honor the warranty they issued because of the problem.
  • I have a 2013 Rogue with 29000 miles on it. Transmission occasionally slips while driving it. According to the dealership, my transmission isn't slipping in the correct way for Nissan to fix it under the warranty. The service manager freely admits the CVT transmission is garbage and they have continuing problems with it. I called Nissan's customer service and they recommended that i not drive the vehicle until the transmission, which they refuse to fix under the warranty, is fixed. So, according to Nissan, there isn't a warranty issue that they need to fix but the transmission needs to be fixed to make the vehicle safe to drive. Does that make any sense to anyone?
  • Mr_ShiftrightMr_Shiftright CaliforniaPosts: 52,705
    Did the dealership personnel drive your vehicle to test the slippage?

    MODERATOR --Need help with anything? Click on my name!

  • carboy21carboy21 Posts: 760
    edited February 13
    mrhusker said:

    I have a 2013 Rogue with 29000 miles on it. Transmission occasionally slips while driving it. According to the dealership, my transmission isn't slipping in the correct way for Nissan to fix it under the warranty. The service manager freely admits the CVT transmission is garbage and they have continuing problems with it. I called Nissan's customer service and they recommended that i not drive the vehicle until the transmission, which they refuse to fix under the warranty, is fixed. So, according to Nissan, there isn't a warranty issue that they need to fix but the transmission needs to be fixed to make the vehicle safe to drive. Does that make any sense to anyone?

    Nissan sucks. I never understood why people buy Nissan vehicles when they are spoiled for choice in the USA. Now Europe is a different ball game as Nissan is in bed with Renault, an another BS car company :smile:
  • WoW! I'm glad I just found your review. I too have a 2013 Nissan Rogue with a CVT. Nov 2015 I had to leave Seattle last minute (g'son hit by car) and head to Phoenix. My 14 yr old daughter and I got into California and were going thru mountains/steep grades. All of a sudden my Rogue started losing speed and got slower and slower...very scary and dangerous as cars were coming behind us so fast and so many it took me 3-4 mins to get over to the side of the road to get off. My car was dropping speed rapidly and I was terrified. When I finally pulled off the exit and came to the stop sign my car died. I started crying. :( Cars were honking and going around us. After about 5 mins it started up and I was able to get off the road and pull into a car dealership which was the first place to stop. It was a Sunday. Everything closed including car rentals. I sat there for over an hour with my daughter crying. She was much more logical and practical then myself in the situation. I pulled it together, we got something to eat and came back to the car. She pulled out the owner's manual and it said if traveling in hot weather and going over mountains (which we were), the CVT automatically shuts down so it doesn't overheat and burn up. Really??? Why was I not told that? I just knew the transmission was shot. We checked the engine oil and water in radiator. All fine. I started the car back up and with my FAITH got back on I-5. We did not have any more problems all the way there nor back. However, I have an appt tomorrow to take it into Nissan to have the transmission checked as I have a 60,000 mi/6yr warranty and I'm at 58,000 miles now. I now the transmission is caput. I can tell.TBH, there's not much I like about my Nissan Rogue except for it's a Nissan and they have a great reputation. Like you mentioned how can you travel/go anywhere if you can't drive steep grades for more than 6 miles??? It's absurd. What to do? What to do? :(
  • carboy21carboy21 Posts: 760
    edited February 15
    julies22 said:

    WoW! I'm glad I just found your review. I too have a 2013 Nissan Rogue with a CVT. Nov 2015 I had to leave Seattle last minute (g'son hit by car) and head to Phoenix. My 14 yr old daughter and I got into California and were going thru mountains/steep grades. All of a sudden my Rogue started losing speed and got slower and slower...very scary and dangerous as cars were coming behind us so fast and so many it took me 3-4 mins to get over to the side of the road to get off. My car was dropping speed rapidly and I was terrified. When I finally pulled off the exit and came to the stop sign my car died. I started crying. :( Cars were honking and going around us. After about 5 mins it started up and I was able to get off the road and pull into a car dealership which was the first place to stop. It was a Sunday. Everything closed including car rentals. I sat there for over an hour with my daughter crying. She was much more logical and practical then myself in the situation. I pulled it together, we got something to eat and came back to the car. She pulled out the owner's manual and it said if traveling in hot weather and going over mountains (which we were), the CVT automatically shuts down so it doesn't overheat and burn up. Really??? Why was I not told that? I just knew the transmission was shot. We checked the engine oil and water in radiator. All fine. I started the car back up and with my FAITH got back on I-5. We did not have any more problems all the way there nor back. However, I have an appt tomorrow to take it into Nissan to have the transmission checked as I have a 60,000 mi/6yr warranty and I'm at 58,000 miles now. I now the transmission is caput. I can tell.TBH, there's not much I like about my Nissan Rogue except for it's a Nissan and they have a great reputation. Like you mentioned how can you travel/go anywhere if you can't drive steep grades for more than 6 miles??? It's absurd. What to do? What to do? :(

    Sell it off ASAP. You could die from a rear end accident on an Interstate. Worse your children are at risk.

  • My Rogue transmission failed at 147K miles on it on 02/13/16. $4400 to replace. We were on the PA Turnpike going 70 when it went out. I had to limp to the next exit hoping not to be rear ended. CVTs should be removed from the road by NHTSB and companies made to reimburse consumers for their failed experiment.
  • Mr_ShiftrightMr_Shiftright CaliforniaPosts: 52,705
    Well to be fair, 147K isn't bad for an automatic transmission. A big "ouch!" on the repair bill, though.

    MODERATOR --Need help with anything? Click on my name!

  • randizonerandizone Posts: 1
    I absolutely LOATHE Nissan and its crooked ways. I had 90k miles on my 2011 Rogue and the transmission went out. The repair cost... $4,000. Mine did not fall under the extended warranty. The service tech mentioned that I contact Nissan Assist to see if they would covered some or all of the expense because this apparently happens there in LaLa land. After being trampled over for 3 weeks and giving them every piece of information they had requested I was turned down. Now I'm a single mom with one income. I have to have a vehicle. I will NEVER EVER NEVER EVER buy another Nissan EVER again. I'd rather walk. I'd rather crawl. I've had many cars that I've driven well over 100k miles and never had to replace a transmission. They suck.
  • tresa929tresa929 Posts: 1
    edited April 29
    I have a 2009 Nissan Rogue . Failed transmission at 123k miles. Asked Nissan for assistance, even though it was out of warranty.....barely (3k). Surprise! Nissan won't reimburse. I didn't expect full coverage, but anything would have helped. So disappointed in Nissan. Will never buy again!!
  • carboy21carboy21 Posts: 760

    Well to be fair, 147K isn't bad for an automatic transmission. A big "ouch!" on the repair bill, though.

    Trick is to sell the 'rogues' before the failure. Never keep it beyond 100k.
  • My 2012 Has the Issues:
    1. I bought brand new.
    2. All routine maintenance done by dealer.
    3. @ 17k miles transmission went into a limp mode stuck in like 4th gear... takes forever to accelerate to 50mph and won't go above 65mph top speed. Also when this happens the hud shows that the transmission is in 2 gears at once. Took to dealer and it was a mystery as to what they did but 2 weeks later it seemed ok.
    4. @34k miles problem happened again. This time i called nissan consumer affairs 2.5 months later and multiple level 3 consults they indicated they found the issue and repaired it.. Dealer showed it was over 5k in repairs covered by Nissan.
    5. After that fix the transmission in hotter days always had a faint high pitch whine, and the gas mileage on the car was never the same... I use to get a solid 24 to 26mph... since that repair 22 on the highway max even with very conservative driving.
    6. 72k miles problem is back... 5/13/2016 and i'm headed back to the dealer... This car has been a lemon and based on what i've read this is common for the CVT's. I opened up another consumer affairs case with Nissan, but all i know is if they don't take care of it or ask me for one dollar i will be filling a law suit against them and make it worth my time doing so.
    *** I'm a patient guy but they need to own these issues and get them fixed rather than trying to keep things hush hush and putting consumers in haggling situations with their dealerships on who pays for what.
    **** I hope this helps someone else. Other than this the car has been great.
  • gemini2trugemini2tru Posts: 4
    angrycane said:

    Yes I would VERY MUCH like to know if the issue has been rectified with the 2012 model going forward.

    I am glad that I stumbled onto this discussion thread as I have been researching the vehicle before purchasing.

    Now I'm worried for my friend whom owns a JUKE with the same CVT transmission!

  • gemini2trugemini2tru Posts: 4
    NO! I have been reading comments and have seen MANY posts concerning the 2013 rogue's. I also am having this problem with my 08 model and I was told by corp. that I had too many miles on my car now. Although maintenance has been kept up with! This car left me in MANY dangerous situations! Loss of power and almost rear-ended several times and having to pull off in unsafe places bc the pedal was gone- no power!! I'm angry that they KNEW this was a problem and would leave people sitting on side of the road on long trips and did NOT recall the rogue's that were not equipped with a trans-cooler. All corp will say is that IF you took your car into a NISSAN dealership before 120,000 miles, you would THEN be told they had extended the warranty to 120,000 (no mailing and no recall) they knew that they over-heated and it would destroy the transmission- such as it is...a CVT. So of course NOW, I need new belts, transmission and added cooler. My car is now a few thousand over that warranty so I have close to 5,000 in repairs, caused by this, that I can't afford!
  • gemini2trugemini2tru Posts: 4
    rustywer said:

    So on a recent trip to Vegas, going up hill on a fairly cool night at 75 - 85 mph, the transmission drops into failsafe. This is the 2nd CVT in this vehicle to have problems. First one was replaced at approx 80,000 miles due to noise issues by a dealer in San Diego.

    Being in the Business and having some technical experience with diags, I want to make sure I can see what is going on. I consulted two dealers and One says "It's an overheating problems, and Nissan is working on a fix" (This was from a service advisor) - I contact the Service Manager and he calls the Factory Rep, and I get the Blond Salute (The "I DUNNO SHRUG")(Yes, I'm Blond also)

    I call a Buddy of Mine who is a service rep at a local dealer and he's at least willing to listen to me.

    Here's what I see with a Snap On Scanner while Looking at Transmission Data.

    (Quoting my email to my buddy the service rep)

    So I drove the hell out of the Rogue this weekend with the scanner on it. The Datum I pointed out to you seems to be an issue.

    When monitoring the ATF Temp readings, you can monitor both the Temp Sensor Voltage Reading and the ATF Temp in Degrees Fareheight. The Voltage readings Stay Between 2.0VDC and 0.6VDC which, according to the weighted values from mitchell Should be 68 Degrees and 230 degrees respectively. When I read temperature (Weighted Values) from Trans Data 2 the 2.0 volt reading is consistant with the 68 degree temp, but as the voltage drops the interpreted data shows that the trans is reading 275 Degrees at .6 volts. This will cause a failsafe mode if the TCM interprets this value as a condition that is above normal temp. When I read the temperature of the transmission with an infrared thermometer, it never gets close to the high temp reading that the interpretted datum shows.

    As the transmission heats up, the whine in the transmission returns and gets louder as the temperature climbs.

    I know that Nissan is aware of this heating issue and they are working on a "FIX".
    I am also getting an intermittent burning smell when going uphill in warmer outside temperatures.
    I know that this transmission, if it is heating up, will have excessive wear in the transmission drive belt due to the high temperatures.
    I know that the whine is not an acceptable condition for the transmission to have.
    Having the transmission drop into failsafe mode after 2+ hours of driving is unacceptable.

    With this transmission dropping out of warranty in less than 500 miles, we need to do something about it ASAP.

    (End of Email)

    So, here some more "Sauce for the Goose" - If this is a problem with Data Interpretation they should have been able to fix it by reprogramming (Or cause it, because part of the first Technical Service Bulletin they performed, did a reprogramming of theTCM) - OR - If the problem is heat related and the problems don't show up untill the transmission get a few thousand miles on them, they can let it fall out of warranty with an average of a one time transmission replacement for problem units prior to the extended 120,000 mile transmission warranty expiration.

    Either way, Nissan needs to step up. If you are getting a Whine, Burning Smell, Failsafe Mode (Normally with no check engine light in my case), a feeling of slipping under load - Be the Squeaky Wheel and demand an answer and a Transmission replacement as soon as it occurs. A whine is rubbing / slipping - that causes WEAR - that causes FRICTION /HEAT - THAT CAUSES FAILURE !

    Good luck, my fellow Rogue Owners!

  • gemini2trugemini2tru Posts: 4
    I certainly wish I had known the name of the problem and researched alot sooner. I have an 08 rogue and of course I am a few thousand over the 120,000. I am having every single one of the problems you have mentioned- esp belt whine and burning smell when hot outside or driven too far. So nissan wants to do nothing for me. I have called and asked why this wasnt recalled and went on for so many years. Everyone (I sure wasn't) isn't aware that nissan ext the warranties on their own and didn't inform owners- so we thought (me, anyway) it was OUR problem to fix!! Now I need a new transmission, belts and cooler. I just paid it off and can't drive it to the beach? Or out of town- and know now it WILL stop driving and isn't worth what I put down on it. How can they do this to people?????
  • jackie1156jackie1156 Posts: 3
    OMG - So glad I found this site - RECALL PLEASE!! I still love my 09 Nissan Rogue because of comfort and ease when everything is working right. I put on a lot of highway miles. Usually use Cruse-control. But I have also been ripped of by the Nissan Dealer at the toon of $1300. for a problem that only Nissan could read codes for. My regular mechanic insisted the problem they insisted on it being was NOT an issue (I took it in for a Transmission problem) but at that point the car was in pieces and they insisted that it needed to be done. As a "Girl" needing to take care of elderly family, work etc. I felt stuck. After I paid the $1300. for another issue - They said - Well lets check the transmission... BTW: This was my original issue when I went there. Sure enough - NOW they agree there is a problem with the transmission that Nissan will cover at 119,000 miles (Under 120,000 they will cover a new Transmission) Well even tho it really cost me $1300. for work that didn't need to be done and my mechanic wanted to go to court to fight it. I was just glad to be back on the road 3 days later.
    SO NOW-- At 185,000 miles. My transmission is having a problem AGAIN. Same thing. Slipping and not moving or just not accelerating. Today I was on a high way and almost got run over by a tractor trailer.
    Do we need to have people get killed because the vehicle can not get out of its way in order to get a recall. How did VW determine or get people to take action to fix a dangerous problem.. Or now Jeep is supporting their customers with their problem.
    WILL NISSAN STAND BEHIND THEIR DEDICATED CUSTOMERS.
    I am so afraid to go back to a dealer for an intermittent problem and get screwed again. I bought this car because I was told it would easily last 200,000 miles BUT I have dropped over $6,000 in it over the last year. Everyone thinks it is a new car because I keep it looking but I need it to keep going
    HELP NISSAN - PLEASE!!
  • jackie1156jackie1156 Posts: 3
    edited July 4
    OMG.. IT DIED SINCE MY LAST POSTE A FEW DAYS AGO....NOW WHAT?
    I Wrote a couple days ago that I was having problems AGAIN (Nissan Replaced my CVT at 120,000 miles) Now - 60,000 later - The transmission is worse than the first one and totally dead. It was an intermittent death that was also very dangerous because it would give out when I was in Highway FAST traffic. Well Yesterday my car was towed away. Help - I need advice on how to get Nissan to support me. How do I get a hold of a company rep? Unfortunately I had to have my car towed to a Nissan Dealership so I really fear getting ripped off AGAIN. No I can not afford a new car and I bought this because I was told that I should be able to easily get to 200,000 miles....HELP- Please Advise... Please email me any advice: [Email removed]
  • steverstever Viva Las CrucesPosts: 51,059
    edited July 4
    People who want to contact you can private message you by clicking on your user name. That'll keep the spambots from grabbing your email.

    Here's the consumer rep contact info for Nissan. If you do Facebook, there's a link there for using that too.

    This article may help:

    The Secret Warranty

    Moderator - Buying questions? Please include city or zip code and trim you are shopping, FWD or AWD, etc.

  • Mr_ShiftrightMr_Shiftright CaliforniaPosts: 52,705
    You will sometimes get a faster response using the corporate Facebook or Twitter site than contacting them by phone.

    MODERATOR --Need help with anything? Click on my name!

  • I just bought a used 2009 Nissan Rogue 2 months ago and the transmission is already failing. If/when they replace it, I will be trading it in for a Honda CR-V. I will NEVER, EVER, EVER buy another Nissan product again.
  • diggsy56diggsy56 Posts: 1
    I am the owner of a 2012 Nissan Rogue and the CVT has been failing over and over again...!!! What do we have to do to get the Nissan Company to recognize this problem and fix the issues...??? I am guessing there has to be several deaths to occur before they decide something is truly wrong. I was driving yesterday to attend a very important family gathering and my CVT light came on and I lost all power while traveling 70 miles an hour down the highway...!!! I barely it made off the highway on an exit ramp. Unfortunately I came to a red-light and had to stop. I had several cars behind me and when the light turned green I accelerated but the car would not move...!!! I received several finger flashes and people screaming and honking at me because I was not going anywhere...!!! I continued to accelerate with my foot all the way to the floor and it finally begin to move slowly across the intersection on a red light...!!! I was very lucky I did not get hit by on coming traffic...!!! I just don't get why Nissan will not address this issue before someone gets killed or seriously injured...!!! Has anyone had any luck filing a complaint with or about Nissan...??? I am getting ready to take some action...!!! Who's with me..???
  • tybles123tybles123 Posts: 1
    Yikes - looks like we were all duped. I've owned my 2012 Nissan Rogue for about a year now, leased it for a few years before buying. I only have 65,000 miles on it. About 2 or 3 months ago, I noticed the slippage/loss of power on interstate after driving for an hour or so. Same problems as everyone else - getting off of the exit, sitting at a stop light, and not being able to accelerate for a short period of time. Since then, it's only gotten worse. The loss of acceleration is now accompanied with a loud whirring sound - similar to that of a cicada. I brought my car into a different Nissan dealership than that which I bought it at. I explained the problems I was having & they inspected it. They said they do not see anything currently wrong, nor did they hear anything after test driving it (I hear it 24/7 when I drive the car now). However, they did say that it most likely is the CVT as they have had a lot of problems with them. No solution. To top it off, they said my 2012 is JUST pass the acceptable warranty mileage, which was set by Nissan at 60,000 miles & a new transmission would be $4,000, as many other people on this thread have expressed. I'm hesitant to take my car on the road at all now, let alone for longer trips.

    My question is - has anyone had any success with warranty/transmission replacements? After reading 5 of 10 pages of essentially the same problem on this thread, has anyone considered a class-action lawsuit? There is more power in numbers, and the more we continue to try to take care of the issue individually, the longer Nissan will try to brush us off & avoid a mass recall. There is NO reason that we should all suffer while Nissan remains quiet.
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