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Can't open liftgate lock on 2004 Explorer

jadahadajadahada Posts: 2
edited August 17 in Ford
The backdoor liftgate lock on my 2004 Explorer will not disengage when I squeeze the handle.
I can hear the solenoid click , but the door remains locked and will not move.
The door is stuck in the closed position, so I can't remove large items that I have in the rear of the vehicle.
How can I get the door open, and what can I do to fix it and prevent this from recurring?

Comments

  • Found and exercised switch on back of door. Got door to lift and then lubricated lock mechanism. So far so good.
  • steverstever Viva Las CrucesPosts: 41,250
    Hm, dirty contacts in the switch somewhere you think? If it flares up again you may want to try some electrical contact cleaner.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

This discussion has been closed.