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VW Tiguan towing issues
Unfortunately it is quite common for drivers in this part of Canada to need a tow because they have slipped off the road into the ditch. My wife's brand new Tiguan Highline 4 Motion with 214 kms on it was winched out of a snowbank the other day after a call to VW Assistance. The towstrap was attached to the back wheels as there is no secure anchor on the rear end of the vehicle. The Tiguan does have a plug in the fender but no threaded bolt hole for a ring as on the Toureg. The result - a bent suspension arm and an undriveable vehicle !!.
This is not an isolated event - another 2011 Tiguan was pulled out by another towing company using the rear swinging arm and the result was the same. Why do these vehicles have no useful anchorage?
My advice -get a towhitch fitted until VW sort out the problem.