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2011 Chevy Equinox Problems

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Comments

  • sma1sma1 Posts: 20
    Have them monitor your vehicle for oil consumption. Took 18 months and many free rentals cuz they couldn't figure out my equinox. It took one mechanic who did my oil change to discover that the was a problem.
  • djm2djm2 Posts: 705
    seriously2:

    A "Class Action law suit" requires someone to start the process. Most people who have this problem vehicle do not have the money to fix the vehicle, let alone start a law suit! And here in lies the problem! ---- The vehicle manufacturers understand this concept VERY WELL. ------ For "justice to be served" it would take a person with money who could put their problem vehicle into storage, hire a "high priced attorney" along with the necessary automotive experts, and initiate the "legal / media / public relations process" whereby the longer it takes for the manufacturer to repair, replace and / or purchase back the vehicle, the more "NEGATIVE PRESS" hits the "media world" thus eating into the manufacturer's new vehicle sales figures! ----- You see to get their attention, the customer base must hit the vehicle manufacturer's where it hurst, and that place is in NEW vehicle sales! ------- No vehicle manufacturer, be it foreign or domestic, cares about the individual customer. The only time they demonstrate their concern is when there is an "issue" with a large group of customers, and their sales are taking a hit! ---- When Toyota was having a problem with their "unintended acceleration issue" my wife and I attended the N.Y. Auto Show. Since we own both a GM and Toyota vehicles we stopped at the Toyota display. We spoke to a factory representative about the new vehicles. She asked us if we were interested in a new Toyota. My wife respond YES, but we only want the one with the "unintended acceleration package," because "that package" makes it easy to operate the vehicle since we DO NOT have to press on the accelerator! ----- The factory representative did not know what to say! ---- Point made! ---- All the best. Dwayne
  • jpfjpf Posts: 496
    Your point is well taken. I remember a number of years ago an owner questioned the odometer reading on his vehicle (I believe it was a Honda or Mercedes). The owner had two vehicles, one from the manufacturer in question, and the other from another manufacturer. He drove from point A to point B on different occasions using each vehicle. He found that the vehicle in question was registering a greater distance. He asked friends who travelled the same route to record the mileage. Sure enough the mileage matched his other vehicle but not the vehicle in question. This may sound trivial but what it means is that the vehicle's warranty expires in a shorter period of time. The transmission failed on the vehicle in question a few hundred miles over the limit. He argued the mileage was overstated and that the vehicle was within the warranty's mileage limit. The manufacturer tried to blow him off but they picked the wrong guy for this fight because he was a litigation attorney and was obviously financially well off. He organized the class action suit himself. Eventually, the manufacturer had to extend the warranties for all owners.
  • I've had several issues with my 2011 chevrolet equinox since I purchased new in September 2010. The most recent issue after paying $300.00 for the timing chain and policy issues repairs a week ago. This past weekend my car starting shaking and flashed a message "engine reducing power" and something about the stabili. This happened while parked at the high school waiting on my daughter. Also, on the way to Church this morning the car did the same thing as mentioned above 3 times, but this happened while driving down the road. We had to pull over and restart the car. We were praying we would make it to Church and we did. This vehicle has given me problems since about 2 months after I purchased. Does anyone have any advice?

  • gmcustsvcgmcustsvc Posts: 4,057

    @dxesimn4 said: I've had several issues with my 2011 chevrolet equinox since I purchased new in September 2010. The most recent issue after paying $300.00 for the timing chain and policy issues repairs a week ago. This past weekend my car starting shaking and flashed a message "engine reducing power" and something about the stabili. This happened while parked at the high school waiting on my daughter. Also, on the way to Church this morning the car did the same thing as mentioned above 3 times, but this happened while driving down the road. We had to pull over and restart the car. We were praying we would make it to Church and we did. This vehicle has given me problems since about 2 months after I purchased. Does anyone have any advice?

    Hello dxesimn4,

    I apologize that you've experienced these issues with your Equinox. I understand your frustration and would like to try and assist with your current concerns. Can you please private message us your full contact information, VIN, mileage, and the name of the dealership you've been working with? We'd like to work on contacting them to see what options are available to you towards addressing your current vehicle concern.

    We look forward to hearing from you,

    Amber N. GM Customer Care

  • kibbles991kibbles991 Posts: 1
    edited March 12
     I've had my 2011 Equinox for almost three years now, never had any issues until just the other
    

    day. aside from the vehicle getting poor gas mileage my wife had an issue the other day which appears to be common amongst other owners. Traveling on the roadway heading towards the highway the car began to idle rough and stalled out without warning. She lost power steering and died in the middle of the road. She was able to get it running but it died quickly thereafter, then the engine light comes on and it dies again. Third time it died she was lucky enough to get it in a parking lot. Had it towed to the dealer and they called later that day and said all set come pick it up, just needed an oil change. When we questioned the engine failure then the service manager told us it was 2 1/2 quarts low on oil. The manager set us up to return every 500 miles for them to check the oil level. Talk about an inconvenience. Driving home the engine ran rough again and began shifting abruptly and the tachometer jumped to 6000-7000 rpm's on the highway. The following day all the lights on the dash lit up and the engine ran rough but didn't stall out. We returned today and the mechanic agreed there was a problem but would have to do a diagnostic check to see what's up. He did tell the manager that the vehicle definitely had a safety issue and told him to give us a rental, so I appreciate his honesty. The vehicle is at the dealership and we are awaiting some info on its condition. I see many others out there with similar issues. after all said and done was the issue fixed or did it have problems continuously after the repair. thanks for any info.

  • bobbyseebobbysee Posts: 1

    I own a 2011 Equinox purchased used in Oct 2013. I definitely have loved every minute of having it until the day before yesterday when without warning while slowing down to stop for stopped traffic at a traffic light my car went completely dead. There were no lights on the dash, the motor stopped running and fortunately I was able to coast the car to the right shoulder of the road. I had to put the car in park, removed the key from the ignition switch, reinserted it and restarted the car. It almost mirrors the problem GM is having with the Cobalt and a few of their other vehicles. With that in mind, after restarting my Equinox I jiggled the ignition switch with the key to see if I could duplicate the problem. The car continued to run and I drove home without any more such incidents. The following day I took the car to the local Chevy dealer and they ran a diagnostics check which turned up no faults found. Since the power went completely off the computer was also off and therefore no faults were recorded. I am now scared to drive it thinking what would have happened had I been on the interstate traveling at 70 mph? Without the power I had no power steering or brakes and in all likelihood the air bags if needed would not have deployed. I have just turned 37000 miles on the odometer, 3000 of those since I have owned it. The ironic thing about this is I traded in a Cobalt to purchase it before we, the public, were aware of the Cobalt power problems. I drove the cobalt putting 101000 miles on it with only one problem. Shortly after purchasing it I was driving in the dark during a heavy rain storm and my headlights and tail lights cut off. It's not something I would wish to do again. I was able to make it home and the next day took it to the dealership where they ran a diagnostics check and had to replace the electronic control module (ECM). Since the replacement of the ECM I never had another problem with it. It was a good little car with great fuel mileage and I knew prior to purchasing the Equinox that I would be giving up the economy which I had become so accustomed to.

    I now wonder if the problem which GM is currently having with the Cobalt is actually being caused by the ignition switch. It is cheaper and quicker to replace the ignition switch than it is to replace a ECM. I guess only time will tell as the ignition switches are replaced to see if the problem still exists.

    In the meantime I now have a car that I thought I would love but am quite hesitant to drive it. I had planned on using it for some long trips this summer but now wonder if I should rent a non-GM vehicle to make those trips or to get rid if the Equinox for something more dependable.

  • fredweddfredwedd Posts: 1

    Everyone,

    Last year I brought a new 2013 Equinox for my wife. Just a few days ago we she states the car is jerking while idling and sounds rough. So yesterday, I actually drove the vehicle to see what she was referring to. I did notice that the car sounded rough (like one person posted, pennies in a can), and also was jerking when I came to a stop after riding for a while.

    I wasn't able to read through all the comments left here on this blog, but can anyone give me some advise in reference to this?

  • gmcustsvcgmcustsvc Posts: 4,057

    Hello fredwedd,

    We are sorry to hear of the concerns you and your wife are experiencing with your 2013 Chevrolet Equinox. I understand that you are seeking the advice of your fellow forum members and we may not be able to provide any technical advice. However, I'd be happy to reach out to your dealership on your behalf about your concerns with your vehicle jerking while in idle. Please reach out to me via email at socialmedia@gm.com Attn:Andraya if any additional assistance is needed.

    Thank you,

    Andraya R. GM Customer Care

  • brokenanjelbrokenanjel Posts: 1
    edited June 15

    The question is when is the company going to recall the vehicles?? We are all complaining about the same issues and the model range is 2010-2013 Equinoxs! So obviously the company has to be well aware of the issues...and have not done anything to completely resolve the issue in existing models or correct the newer ones. This to me says a lot about the company. This was my first Chevrolet and this will be my last. I am highly upset with the fact that I struggle to work and go to school and bought a new car that has done nothing but cost me extra money and almost my life! My car suddenly died at a stop light a few months ago, then started up as if nothing was wrong, I took it to my Mechanic and found I had no oil. On my way to the Mechanic it died as I was turning at a 3-way stop, and obviously the vehicle coming from the opposite direction was expecting me to keep moving! I took it to the dealership after explaining the problem...they SUPPOSEDLY fixed the issue and said their was a recall on the vehicle and I just needed the software updated. Everything was fine for a few months...and guess what?! Last month I checked my oil only after a few weeks of getting an oil change because I was taking a road trip...I HAD NO OIL...no oil light or anything came on. So again I have to go deal with the morons at my dealership that can't seem to find the problem and only want to charge me for this and that extra services...and get moody when I refuse. My car has also downshifting when it shouldn't be, up shifting when I accelerate causing jerking motions and the engine sounds horrible!

  • shopdog97shopdog97 Posts: 151

    Wow! Sure sounds to me like the majority of these vehicles should have NEVER left the assembly line!

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