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Saturn ION Power Steering fail

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Comments

  • ksg3ksg3 Posts: 3
    Hi, I tried to email you and it wont go through.

    Thanks ,ksg3
  • Kirstie_HKirstie_H Posts: 10,850
    If you copied & pasted the email address from here, make sure the @ sign is there. Our system turns the @ sign into an image instead of text - it can create errors like this when doing copy/paste, but it also keeps the spammers from harvesting email addresses.

    MODERATOR
    Need help navigating? kirstie_h@edmunds.com - or send a private message by clicking on my name.
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  • ksg3ksg3 Posts: 3
    Thats not it , but im still not getting through
  • gmcustsvcsarahgmcustsvcsarah Posts: 1,964
    Good morning,
    I believe I did see an email from you come through - my coworker Christina, who answers incoming emails from the forums, will be advising you further.

    Sarah
    GM Customer Service
  • rokcneyrokcney Posts: 1
    Hello, I have been following this forum on the Saturn Ion's power steering issue, and would like to know how to get in touch with Sarah at GM to see about getting this issue resolved. I believe this car falls in the parameters of the warranty,and will forward the Vin. No. if someone could tell me where to send it to. Thank You very much for any help. Rokcney 03/27/2012
  • gmcustsvcsarahgmcustsvcsarah Posts: 1,964
    Good morning rokcney,

    We'd be happy to check that out for you - send an email to socialmedia@gm.com with the last 8 of your VIN and your request of recall check (I don't answer inbound emails -- that's up to my wonderful coworker Christina, who will help you out).

    All the best,
    Sarah
    GM Customer Service
  • Kirstie_HKirstie_H Posts: 10,850
    An automotive organization would like to speak with used car buyers who bought cars that they later found out were not up to date on recall repairs. If you are willing to discuss your experience, please email PR@edmunds.com no later than 10 a.m. Pacific /1 p.m. Eastern Friday, April 20, 2012 with your daytime contact information.

    MODERATOR
    Need help navigating? kirstie_h@edmunds.com - or send a private message by clicking on my name.
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  • Thought I'd let ya'll know the latest about the POWER STEERING problems with the 2005 Saturn Ion: I've been looking for RECALLS regarding the powersteering on my car.

    I FINALLY found some information at:

    http://www-odi.nhtsa.dot.gov/tsbs/index.cfm

    It's a sight called SAFERCAR.GOV

    This was listed as a Service Bulletin and in May 2012 they EXTENDED the time limit to 10 yrs or 150,000 miles! Good news for those of us who've had their car awhile.

    I'm going back and see if there are any more for the same car. Maybe I can get most done in one shot...???
  • Rick, as of May 2012, they extended that service for power steering to 150,000 miles. Check it out...
  • I have read a lot of bad stuff on here. This is a new problem for me. "06" Ion.... I easily got the info from GM about the Pwr Str going out. Obviously this is a common problem. It is called an extended warranty not a recall. Last month at just under 70,000 mi PS went out. not at a high speed. the book tells u how to reset it but doesnt work. It is always back up when I restart the car. Goes out within 10 mins. Under 10 years in service or 150,000 mils it will be repaired at no cost. I called the GM dealer and it didnt seem to be anything new to them. Just an hour or so to do the repair. i will be taking it in next week. Hopefully I will not be back on here with a negative story.
  • gmcustsvcgmcustsvc Posts: 4,068
    Looking forward to an update, djquin. Hoping that all goes well!

    Sarah, GM Customer Service
  • kman_nckman_nc Posts: 7
    edited May 22
    Good luck with it. I started this string a long while back. You're lucky enough to fall under the guidelines they've set forth on a car issue that was a mechanical/engineering FAIL! I would have gladly fixed my own PS problem, but the car was a piece of [non-permissible content removed] and EVERYTHING was starting to fail when it died altogether. Luckiest day of my life. I sold it on Craigslist for what I could get, bought a loaded Kia Optima Limited (like the commercial) and am loving life!!!! You don't realize what junk this car is until you get a nice one. Let them fix it... then sell it while you can!!! Just my advice
  • The car is a 2007 Saturn Ion. It ran fine and now the power steering goes out until I restart the car. It has manual steering. I ought it used and the dealer said they can't fix it and I have to go to a GM dealer to have the codes read. Can someone tell me what to do?
  • gmcustsvcgmcustsvc Posts: 4,068
    hazeleyes57,
    Let us know if you need assistance locating a GM dealership in your area to get this checked into. We can be reached at socialmedia@gm.com (include your name, contact information, the last 8 digits of your VIN, and ZIP code with your inquiry).
    Sarah, GM Customer Service
  • My 2007 Saturn Ion Sport Coupe has 103,000 miles on it. I just started having the problems with the power steering and was having it checked out by mechanics who obviously did not do their research. I was told the air conditioning cuts in to the power steering when parking so it wouldn't be a problem. Bogus. It cut out on me multiple times on the highway. I love my car. I do not have the money to replace the parts myself and I find this highly unfair, please help me keep this car!
  • lvick1lvick1 Posts: 1

    Hi, I have a 2005 Ion coupe. I think it has around 108,000 miles. I just had a problem with the power steering this morning. Should I attempt to drive the car to a dealership for repair or should I have it towed? Also, I know that it has been asked before but not sure that I saw any information on whether or not there is any relief in the cost for cars that have over 100,000 miles.

  • tarvinlortarvinlor Posts: 1
    I'm having the same problem with my girlfriends Saturn intermittent power steering lose alone with lose of power and won't shift
  • gmcustsvcgmcustsvc Posts: 4,068

    Hey tarvinlor,

    Sorry to hear about your girlfriend's vehicle. Has she considered taking her Saturn into the dealership for an inspection? Please have her email us at socialmedia@gm.com with her VIN, mileage, full contact information and zip code if we can look further into this matter.

    Amber N. GM Customer Care

    @tarvinlor said: I'm having the same problem with my girlfriends Saturn intermittent power steering lose alone with lose of power and won't shift

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