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MB M Class Owners Maintenance and Repair

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  • 0435004350 Posts: 26
    I purchased my 2004 ML 350 used at just under 17K miles. In the glovebox was the vehicle "certification" record.
    I learned that brake linings were changed by the MB dealer at 14 K miles. Based on the manufacturer's certificate of origin that I received, the vehicle had always been a loaner/demo and I'm the first "street" owner. Had my vehicle in for "B" service a few weeks back, with a different MB dealer, was told everything was OK.

    In your case, rotors usually shouldn't go that fast unless linings aren't replaced soon enough or linings "fuse" into rotors.
  • I have a 99 ML 320 and the windshield washer reservoir was cracked. I had it replaced from a shop that services MB and BMW. They told me that this is a very common problem and the reservoir practically leaks when it leaves the dealership.
    Does anybody have the same problem?
  • John, I also have a 2004 ML500. The original brakes from Mercedes are a soft compound. I am sure you have noticed the dreaded black dust that always covers your wheels. My brakes did a little better in that I replaced them at 21K miles. I chose not to go back to Mercedes for the astronimical price for the same lousy brakes. I went to EBAY ordered after market cross drilled rotors from R1 concepts and then ordered aftermarket EBC heavy duty SUV dust free disk pads. I received all within a week. I personnally do not have time to do the install myself and had Midas do the install. What a difference! No dust, far better brake response and no squeals or squeaks. Only time will tell if they wear better, but at $580 dollars installed it was far less painful.
  • I hope you guys can provide some help!!

    I have a 2001 ml320 w 80k miles on it. There are a couple of items that I need some assistance.

    1. Is there a reservoir for the rear windshield wiper fluid? I fill the one under the hood, however nothing comes out of the rear wiper.

    2. The three headrest in the rear (2nd row) do no come down...I press the latch, however they wont come down but they will go up. (starting to obstruct my view)

    3. Today I noticed/heard that she seems to be idling high when in park or neutral (around 16rpm) I don't recall it ever doing that before.

    Please any assistance would be greatly appreciated
  • jungjung Posts: 2
    Yo john,

    here is a link www.mr-auto-parts.com ... keep it handy,,, first of all we are on our second ml 500 ,,, love them, as suvs go , do a lot of surfing with my family, perfect truck,

    brakes and rotors,,, I buy the metallic or ceramic pads from mr auto parts, front and rear are half what mb charges ... you do not need rotors at 18 k miles for sure,
    so buy the pads and have midas or anybody put them on they are very easy to replace,,,,always buy the metallic or ceramics they last longer ,,,, but will wear rotors faster ,, still not that fast ,,, mb service always exagerates in their favor ,,, so when you need rotors, dont buy mb stock, buy brembo, the best for $50 each,,,,front rotors wear first... you should get 35000 miles before you need rotors ,,, also the brake pads will last 30,000 miles ,,,, and they are not noisy ,,,, I run metallic pads on our ml500 and our clk cab ,,, most regular gas station mechanics will replace the pads for $100 to $150 ,,, it only takes 35 to 45 minutes max ,,,, even rotors don't take very long,,,, maybe 40 minutes max ,,,,buy parts online,,,,, find an independant mb mechanic in your area ,,,,save $$$$
  • jungjung Posts: 2
    Check Engine Lite means carte blanche to MB service guys,, did you check the gas cap first? if the seal is funky a loose fuel filler cap can be the culprit,,, via emissions regs,,, fuel filler cap must be wired to check engine lite ,,,, air mass is last resort ,,,transmission stuff is after last resort ,,,, filler cap costs less to replace when you do it still takes 24 hours for the system to recycle and clear the error message,,, go to anyone except mb service that can hook their computer to your ml and read the error codes so you know exactly what is wrong.
  • crzyaimcrzyaim Posts: 34
    We purchased a new 2006 ML 350 in September. So far the truck has been in the shop for almost a month if you add up all the visits. The first time I brought it in was for the jerking transmission. I was also getting a message saying "check oil level at next re fuelling." Apparently they installed a new program for the transmission and that seems to be some what resolved. The message was due to the engine oil gaskets not "seating" properly on the initial break in period. Here they had to run the truck at high rpms for approximately an hour to heat the gaskets to seal properly. My engine was also over two quarts low with only 2k miles on it. That seems to be resolved now.

    Then a red message came up on the LCD screen with a battery symbol. Come to find out I needed a new alternator. This took over two weeks to come from Germany and got stuck in customs???? Doesn't MB have a parts warehouse in the US? How/why should a brand new vehicle need a new alternator?

    Next upon a cold start the serpentine belt was knocking and squealing. The dealership found it to be a faulty tensioner. This was ordered from Germany as well and was in stalled last week. I noticed over the weekend that the noise was not gone on a cold start and when accelerating I was hearing the belt whine as the rpms increased. Well today I got towed to the dealership. The belt shredded to bits and as the pulleys were turning, the shredded belt was knocking on the hood of the truck. The smell was awful. The belts that are still attached are tore and shredded, but this other belt is sitting at the bottom of the engine compartment in bits. I don't know what exactly they will find this time as I had to do a late bird drop off. But I am thinking there has been way too many problems with this truck for only having 4200 miles on it. I am guessing that the tensioner was put on too tight, but I don't know much about this at all. I do know I am really tired of this expensive vehicle being at the dealership more than it is in my driveway.

    Has any one else experienced anything like this with their vehicle or any other strange problems. Any feedback would be greatly appreciated.
  • crzyaim -

    Someone posted the same issues you are experiencing (or at least close to it - see details from that post below). He was able to get MB to buy back the vehicle.....a new expensive vehicle should not be sitting at the dealer's garage for this long....you may want to speak to an attorney and get legal advice.....don't pay for an expensive lemon - just my $0.02

    " #150 of 155 Re: Reliability Issue [wbwynn] by newmowner Dec 23, 2005 (6:59 pm)
    Bookmark | Reply | E-mail Msg
    Replying to: wbwynn (Dec 20, 2005 8:12 am)

    i am sure you read my posts about mine. i had major tranny issues and safety concerns regarding my 2006 ml350. mbusa ended up buying it back from me once it was in the shop for the requisite lemon law period. i absolutely loved everything else about the vehicle. i was sad to actually let it go, but did not have a choice. maybe in a couple years, i may reconsider. it is sharpest SUV in its class."

    Good Luck...
  • gm1120gm1120 Posts: 22
    Just curious, did you get the jerking transmission fixed? A lot of us has had the problem and no resolution. You really should get your money back, it looks like you got a lemon. I've had mine for 8 months with 9700 miles, aside from the very occassional jerk and the gear noise when shifting between park and drive, it's been fine.
  • sam127sam127 Posts: 1
    I'm in So. California and have a 2003 ML 350 "Inspiration Edition". It just rolled 28,000 miles yesterday. Has anybody sold one on the open market recently? I want to sell mine, and I'm getting what I think are low ball offers from dealers (to be expected) and from "no haggle" car buyers. The only problems, as compared to others I have seen on this site, have been needing the steering column replaced twice before 3,000 miles (I thought that was ridiculous) and the exterior back window trims and back hatch corner trim pieces have needed replacement - everything has been under warranty. I also have needed a new set of tires already, and front and rear brake pads. Mine is a brilliant silver, charcoal interior Inspiration Edition with upgrades, plus it has a 2 year 100K transferrable extended warranty. It is in above-average condition and is so pretty - I have mixed feelings about letting it go. I see asking prices for private party sales for cars similar to mine anywhere from $24K - $29K. Has anybody sold one privately recently, or gotten more than $23K from a dealer - where? Thanks.
  • I have ML-500... It is asking security code for radio, but when I try to enter it on the numerical keyboard, it doesn`t want to accept any digit... I have the exact code, how to enter it?
  • vasiljko,

    I had the same problem 2 days ago, I called the dealer and he gave me the wrong code, so when I enter it thru the keyboard it keep on saying WAIT. Then I called the dealer again this time he give me the right code. But my MCS still tell me to wait, then the dealer told me to put the key in the ignition for atleast 1 hr and max 24 hr, then it will ask you the code again, so after 1 hr it ask me again , this time I put the right code and it took it.
    Radio is working now.
    Try calling the dealer if it dosent work.
  • Freshwater,

    I didn't undrestand should I only left the key in the ignition or it should be on the first or second level of contact?
  • It should be ON like a level before the car start.
    They called it in ON position. Where you can see all the lights comes on the dash board.
  • Hi! I know that a lot has been written here about the sludge but I just want to clear a few things for me. I own a 2002 ML 320 with 54k miles on the clock and recently I noticed a strange deposit forming on the oil cap. It has a coffee-and-milk color and is definitely wet and oily. My first thought was my engine has blown a head gasket but now I am not sure. My antifreeze level is not dropping (at least not in a noticeable way in about two weeks) and my oil level is not rising. Oil in the dipstick is the blackest kind of black (I've seen a blown head gasket before and oil on the dipstick was coffee-and-milk color and oil cap deposit was more like a froth in a cappuccino). My last oil change was about 12k miles ago at my local MB dealer and my FSS still shows 1800 miles to the next A service. Also there's nothing dripping from my tailpipe and it is dry. In the light of all that head gasket failure seems less likely to me now. I was not aware about that sludge problem but now that I've read about that on this forum I start to think that this might be the case. I wiped out my oil cap but 2-3 days later this thing showed up again. I am a little puzzled now. One mechanic told me that all this FSS and 12k oil change intervals is a big B.S. and I should change oil every 4-5k miles, not every 12k miles. He told me to do an engine oil flush and see if the thing will show up again and watch the antifreeze level closely. I've also read about a class action suit extending engine warranty in some 1999-2001 MLs - what about 2002? Another piece of information - when I bought the truck it had 40k miles and I only changed oil once at about 42k during a scheduled B service. I believe it was serviced my MB dealer because all service until 50k miles is free so who would go elsewhere. Any advice on what might be the problem? Might it be the gasket? The sludge? Should I get rid of the truck while it still drives OK? Thanks for all the help!
  • kiiwiikiiwii Posts: 284
    The free oil change is only up to 36k miles. What kind of engine oil did you use for the last oil change? Full synthetic oil must be used on MLs.
  • Actually free service on 2002 model is included as long as the warranty is not expired (4 years or 50k miles). Last time I serviced it was at the local MB dealer so I presume they used synthetic oil
  • What is a fair price to replace a passenger side mirror. In my case, the mirror, casing and inside electronics need to be replaced. I have a 2002 Mercedes ML320.
  • kiiwiikiiwii Posts: 284
    I remember there was a class action against MB oil sludge problem back in 01 or 02. The settlement was that MB offered 8 yr or 100000 mile warranty on the engines. I'm certain this covers the V6, not sure about the V8. You may want to call MB service for more details.
  • kiiwiikiiwii Posts: 284
    I'd say you are looking at $500 or more. To replace the mirror costs about $100 (parts + labor). The casing is about $150 without installation. I don't know how much the mirror motor costs. Check with a local bodyshop. They can give you a better estimate.
  • The cover of the towing eye (the middle large rectangular one) in the rear bumper of my ML320 was lost in an accident. I have been searching to buy one to replace it. Any information would be appreciated. I live in the washington DC area.
  • rayml320rayml320 Posts: 1
    I HAVE A 2001 ML320 , FOR SOME RESON THE TEMP GOSE UP FROM 80 TO LIKE ALMOST 85 .

    IS THAT NORMAL FOR A ML320.

    CAN SOMEONE TELL ME WHAT IS THE NORMAL TEMPERATURE FOR A ML320.
  • tidestertidester Posts: 10,109
    Is that temperature in degrees Celsius?

    tidester, host
  • levanenlevanen Posts: 1
    The 'check eng.'light came on and the 320 runs a little rough. the m-b dealer said it could be the air blower,$1100.00 I declined, the car then started to run fine and the light went out . Today it came back on, running a little rough again. I called a garage that does m-b work. The tech said it could be a sensor in the fuel - inj. system. Might only cost $300.00 to fix. Who do I believe?
  • steverstever Viva Las CrucesPosts: 41,049
    Lots of auto parts stores will read the codes for you for free; may be worth a shot to see if something turns up that way.

    Steve, Host

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • kblankokblanko Posts: 1
    I live in Accra, Ghana and drive a 98 ML320, which has been generally reliable. Lately, it has developed a serious problem in its transmission. It won't shift out of 2nd. My mechanic thought initially that changing transmission oil and filter would fix problem, but that didn't happen. He now tells me that the clutches have to be changed. This is a big ticket fix, so I want to make sure that he's got the diagnosis right. Does anyone have any experience with this kind of a problem?
  • mcqueen4mcqueen4 Posts: 6
    I have 3 different tires suggested:

    Goodyear Fortera Silent Armor - $818.39 installed, tax, etc.(70,000)

    Bridgestone Dueler H/T = $768.61 (60,000)

    Cooper Hercules Terra Track SUV - $622.53 (60,000)

    All three tire stores claim their brand was rated #1. Looked at many sites and came here.

    Love my ML and won't let hubby trade it in for a BMW.
  • gm1120gm1120 Posts: 22
    I have a 350ML, I purchased a stock 500ML tires and rims to put in my ML (it's much nicer looking).
    Can someone please tell me how much tire pressure the ML 500 have. Thanks!
  • crzyaimcrzyaim Posts: 34
    Can some one tell me how/where you load the DVD's on the rear seat entertainment system. I have not actually seen a unit and wanted to know how this works. Also can you hear the DVD through the sound system or only with the wireless head phones? Also, how many DVD's does the unit hold? Any information would be grateful. Thanks.
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