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2012 Honda Civic and Accord Battery Drain

Kirstie_HKirstie_H Posts: 10,810
edited March 5 in Honda
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  • I recently purchased a 2012 Honda Civic (Non-Hybrid) ... after not starting/driving the car for 3-4 days I was unable to start the car because the battery was drained ... but I was able to jump start it.
    I spoke to the service manager at the dealership and was told that this was common due to the cars electronics ... this doesn't seem possible or correct. They actually suggested using a trickle charger if I was not going to start/drive the car for a few days. Any ideas?
  • dudleyrdudleyr Posts: 3,426
    Dealer is an idiot.

    Go to a different one.

    A car should be able to start after a month on being idle much less a few days.
  • Kirstie_HKirstie_H Posts: 10,810
    That's my thought as well. I really doubt that the Civic has more electronics than all other newer model-year vehicles, and this is the first time I've heard such a (ridiculous) problem/explanation.

    Did he try to tell you WHICH electronics are using battery power when the vehicle is off? I'd be curious about that, because I can't imagine what those would be (and it would take more than one). Clock - but most of those have a separate battery. Radio, to hold the presets - but then again, most modern vehicles have a radio with pre-sets, and despite leaving some of our vehicles sitting for over a week, we've never experienced battery drain because of that.

    It's more likely that some electronic IS draining your battery, but it shouldn't be. It's either a bad battery, or they need to figure out what circuit is using the battery, that should not be, when the vehicle is off.

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  • isellhondasisellhondas Issaquah WashingtonPosts: 17,593
    Well, those electronics do slowly drain a battery but not to that extent.

    It almost sounds like a bad battery and this is fairly common.
  • Kirstie_HKirstie_H Posts: 10,810
    edited January 2012
    Yeah, of course they would eventually, but like you said, not to that extent. We have similar electronics in a vehicle that spends most of its time outdoors, and sometimes goes a week without being started, and haven't had this issue. The explanation from that dealership indicating that it's something the owner should just expect to happen isn't really acceptable.

    If a particular new model were sold with the expectation that you'd have a dead battery every time you returned from a few days of vacation, I doubt it would sell very well!

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  • isellhondasisellhondas Issaquah WashingtonPosts: 17,593
    You are correct. That dealer gave out some very bad information. They really need to hook that car up and see what is killing the battery.

    Cars would sometimes sit, buried on lor lot for months and they would usually start. The more equipment they had, the more likely the battery would be dead. Certainly not in a Civic.
  • tmont562tmont562 Posts: 11
    edited January 2012
    I also own a 2012 Honda Civic (non-hybrid) and the same thing happened to me. I've been really sick and therefore home bound for about 7 days. I finally felt well enough to go to my doctor's yesterday only to discover that my car wouldn't start. Nothing worked. Today my friend jump started it and let it run for awhile. I called the dealership where I purchased my car and spoke with the "supervising" service manager who informed me that after 3-4 days the battery starts to run down due to the 24/7 electrical scanning that is automatically performed behind the scenes. The service manager confirmed this applies to all new Hondas, not just the Civic. So we're supposed to drive our cars for at least 30 minutes every 3 days; otherwise, the battery dies or starts to die. I asked what about when I go out of town or on vacation, etc. Response I received was something about attaching what I believe you refer to in your note. Of course, the salespeople don't tell the customers about this running down of the battery. This is absolutely ludicrous and unacceptable. I curse the day I bought this car or I should say a Honda. I am more than disgusted!!! Is there an agency we can report this to? Maybe if enough complaints get filed, Honda will do something about this stupid problem.
  • tmont562tmont562 Posts: 11
    edited January 2012
    Not Honda; they're "special." Same thing happened to me. Read my reply to frank790's post.
  • I spoke with Honda Corp Customer Rep today regarding the battery draining issue. I was told that they are not aware of any such problems. I'm taking my car in for an electrical diagnostics this Friday. Will let you know the outcome.
  • dajackaldajackal Posts: 2
    edited February 2012
    We purchased a 2012 civic based on reliability. My wife, who drives the car, is a flight attendant. . She came back today, after a 4 day pairing, only to find her civic had a dead battery in the employee parking lot and neeeded roadside assistance. They boosted the car and she drove home, approx 60k. When she got home, we tried to take her car back out and sure enough the battery was dead. Boosted it and drove it to the Dealership. We'll see what they say tomorrow. She frequently goes for 4 or 5 days to work and her car is parked. This just will not do. The car doesn't have 2k on it.
    Worried !
  • Please, please also call the Honda Corporation at 800-999-1009 or write them a letter. Unfortunately, their website doesn't post an email addess but they do post a twitter account. I am not familiar with twitter so that's not an option for me. People need to start calling/writing Honda headquarters in addition to speaking with or taking their vehicles back to the dealership service dept.

    I was not able to make my appt with my dealership service last week but have an appt for mid-February to have an electrical diagnostics performed, and it better not cost me even a penny!

    Good-luck and please keep us all posted on your experiences with your wife's Honda.

    P.S. - Don't be worried...take action!
  • I bought 2012 Accord LX. I have same problem. Only 1600 miles, I sent my car to the dealer 2 times and jumping start 3 times already. They just told me everything is OK. Something is eating my battery power. If you guys find out, please post it.
  • Dealer will continue to tell you that nothing is wrong. Everyone who is having this problem needs to call Honda Corp. The Honda Corp customer service rep told me that they don't keep track of calls such as these so I am going to try to get a hold of someone in their tech dept.

    Please call Honda Corp Hdqtrs.
  • So we picked up the car from the dealership Monday afternoon. The service advisor told us the battery was defective. They replaced the battery and assured us there is no abnormal drain on the battery when not in use. They told us approx 1in50 batteries will be defective.
    Of course we are unsure if the problem is fixed and we are trying our own experiment. We have not driven the car since monday and will only try it tomorrow night.
    This will make it 4 days since being started. If it starts then maybe they were right. If not, this will be definite proof there is a big problem. I'll let you guys know tomorrow night what the result is.
  • Their canned response given to others about it being normal is ridiculous. Sounds like they're begging for a class action lawsuit.

    My 2009 Accord had a rear brake defect that Honda wouldn't address until someone sued. That's what it takes with Honda apparently, they won't get off their [non-permissible content removed] until someone (group of people) take action.
    I suggest doing the same here.
  • isellhondasisellhondas Issaquah WashingtonPosts: 17,593
    Oh, give me a break! Class action lawsuits?? Are we that "sue happy"?

    Just have them replace the battery and be done with it once and for all!
  • I just got off the phone with Honda Corp. (800-999-1009) I am on my 3rd battery on my 2012 Honda Civic. The woman at the corp. office urged me to post here to CALL if you are having this issue. apparently they can look into it better if they know it is a common occurrence. They also said to call each time it happens (this is my fourth time to the dealership for this issue). Another tip from the towing company was to tow the car rather than jump it so that the dealership can see the car not working. My dealership sent a tow truck for free so check into that as well!!
  • Hello from Ontario, Canada,
    I have had the same problem as all of you with no results! Bought a brand new, fully loaded 2012 Honda Civic (Non-Hybrid) in January and every 2 months the battery goes dead for no reason. I have the car towed to the dealership, they put the computer on the battery and it says, "Replace battery". So, they replace the battery and send me on my way...every 2 months!
    I've gone to a different dealership, had a thorough diagnostic done, called Honda Canada (who were equally uncaring and dismissive) and everyone tells me there is nothing wrong with the car and everything is great now, "it was just that battery".
    I have now had 5 new batteries since January 2012 when I received my new car.
    I can't leave town or go far from home after the 1 month of the new battery as I know my car can and will die anytime without notice.
    Sadly, I owe so much on this car still I can't dump it anywhere and still have money to get a good car. Am fed up, beaten down by the issue and I know Honda is just waiting til the warranty runs out when they can stop replacing the battery and say too bad for you, you're on your own.
    Honda is a nightmare that just doesn't end.
    If anyone ever comes up with a reason this battery drain issue is happening, please let us know. Thanks and I appreciate this forum, helps slightly knowing I'm not alone (although I am very sorry you're all going through issue as well).
  • stlambertstlambert Posts: 1
    edited November 2012
    I bought my 2012 civic LX in June of 2011. So far they have replace the battery 2 times, was towed to the dealer the first time, needed the roadside assistance to jump start to get it to the dealer 4 times. I have an electronic antirust on the car. I suspected the problem was arising from the antirust however, now I doubt this conclusion since so many other owners are having the same problem with their 2012 civic. The dealer told me the car was ok and I was the only one with this problem. I argued that it isn't normal to have the battery changed every 6 months, and they agreed. It is almost 3 months past since they changed the second battery. Already since last week I'm noticing the car hesitates to crank up again. This so called reliable new car has been one of my worst cars I've had. I would say it is even less reliable than the 8 year old used kia rio I had. This car has been a nightmare. The fan blows hot air when the dial is on all cold with no AC on. The door and dash plastic is so flimsy it gets scratches with the slightest scratch. Tonight I received a letter from Honda Canada that my car is subject to a recall; that the doors do not unlock in freezing conditions.
  • I have a 2012 Civic SI with 10,000 miles on it. The battery failed and was replaced by the dealer for free at 2750 miles. It's dead again. It is so dead I couldn't even jump it.
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